Avamar 5.0 Exchange Client User Guide.pdf - EMC Community ...

Avamar 5.0 Exchange Client User Guide.pdf - EMC Community ... Avamar 5.0 Exchange Client User Guide.pdf - EMC Community ...

community.emc.com
from community.emc.com More from this publisher
10.07.2015 Views

Uninstalling and Upgrading the Avamar Exchange ClientINSTALLING/UNINSTALLING AVAMAR EXCHANGE CLIENT4. Click Configure.You may be prompted for credentials to run the Avamar service in thefollowing circumstances:• When the UNC path is specified for var folder. The following messagewill be displayed: Please enter credentials to enable Avamarservice to access network shared var folder.• When the Exchange message plug-in is installed. The followingmessage will be displayed: Please enter credentials to enablemessage level backups and restores.When installation is complete, a message box will confirm the configurationof the client is complete, and will list the plug-ins that were configured.After you click OK, the setup dialog box is displayed, and the Install buttonwill be greyed out.IMPORTANT: If the Var folder is on a network share, youmust start the backup cluster agent from an account thathas full access permissions to the folder where Avamar logfiles are written.Uninstalling and Upgrading the Avamar Exchange ClientUnlike other platforms, previous versions of Avamar Exchange Client software donot have to be explicitly uninstalled before a new version can be installed. You canrun the install package of the newer Avamar Exchange Server Client you want toinstall on the client host that already has the older version of Avamar ExchangeServer Client installed.You can also use the Windows Control Panel > Add/Remove Programs featureto completely uninstall the Avamar Exchange Client.IMPORTANT: Upgrading the Avamar Exchange Client softwarecauses the Avamar Client Agent service to revert tologging in as the local SYSTEM user account, rather thanAvamarBackupUser. Therefore, following any AvamarExchange Client software upgrade, you must reconfigureAvamar Client Agent service to login as AvamarBackupUserand manually stop and restart the service for that change totake effect.AVAMAR 5.0 • AVAMAR EXCHANGE CLIENT USER GUIDE 38

Resetting the Avamar Windows Cluster ClientINSTALLING/UNINSTALLING AVAMAR EXCHANGE CLIENTResetting the Avamar Windows Cluster ClientResetting the Avamar Cluster Client, like configuring the Avamar Cluster Client, isperformed on the active node in the cluster. You do not perform the uninstall stepson every node in the cluster.NOTE: It is recommended that all cluster nodes are operationalduring the reset process.1. Log on to the active node in the Windows cluster with an account that usesAdministrator-level privileges.2. From the avs\bin directory (usually C:\Program Files\avs\bin), runAvamarClusterConfiguration.exe.The Setup - Cluster Backup Agent for Windows dialog box appears.3. In Choose a Group for Install or Update, select the cluster group youwant to uninstall.4. Click Reset.AVAMAR 5.0 • AVAMAR EXCHANGE CLIENT USER GUIDE 39

Uninstalling and Upgrading the <strong>Avamar</strong> <strong>Exchange</strong> <strong>Client</strong>INSTALLING/UNINSTALLING AVAMAR EXCHANGE CLIENT4. Click Configure.You may be prompted for credentials to run the <strong>Avamar</strong> service in thefollowing circumstances:• When the UNC path is specified for var folder. The following messagewill be displayed: Please enter credentials to enable <strong>Avamar</strong>service to access network shared var folder.• When the <strong>Exchange</strong> message plug-in is installed. The followingmessage will be displayed: Please enter credentials to enablemessage level backups and restores.When installation is complete, a message box will confirm the configurationof the client is complete, and will list the plug-ins that were configured.After you click OK, the setup dialog box is displayed, and the Install buttonwill be greyed out.IMPORTANT: If the Var folder is on a network share, youmust start the backup cluster agent from an account thathas full access permissions to the folder where <strong>Avamar</strong> logfiles are written.Uninstalling and Upgrading the <strong>Avamar</strong> <strong>Exchange</strong> <strong>Client</strong>Unlike other platforms, previous versions of <strong>Avamar</strong> <strong>Exchange</strong> <strong>Client</strong> software donot have to be explicitly uninstalled before a new version can be installed. You canrun the install package of the newer <strong>Avamar</strong> <strong>Exchange</strong> Server <strong>Client</strong> you want toinstall on the client host that already has the older version of <strong>Avamar</strong> <strong>Exchange</strong>Server <strong>Client</strong> installed.You can also use the Windows Control Panel > Add/Remove Programs featureto completely uninstall the <strong>Avamar</strong> <strong>Exchange</strong> <strong>Client</strong>.IMPORTANT: Upgrading the <strong>Avamar</strong> <strong>Exchange</strong> <strong>Client</strong> softwarecauses the <strong>Avamar</strong> <strong>Client</strong> Agent service to revert tologging in as the local SYSTEM user account, rather than<strong>Avamar</strong>Backup<strong>User</strong>. Therefore, following any <strong>Avamar</strong><strong>Exchange</strong> <strong>Client</strong> software upgrade, you must reconfigure<strong>Avamar</strong> <strong>Client</strong> Agent service to login as <strong>Avamar</strong>Backup<strong>User</strong>and manually stop and restart the service for that change totake effect.AVAMAR <strong>5.0</strong> • AVAMAR EXCHANGE CLIENT USER GUIDE 38

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!