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Avamar 5.0 Exchange Client User Guide.pdf - EMC Community ...

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Capabilities and LimitationsINTRODUCTIONKnown Limitations with Region Profiles. If you are performing messagelevelbackups, the Region Profile for the <strong>Avamar</strong>Backup<strong>User</strong> account must be thesame as the <strong>Exchange</strong> Server Region Profile. Otherwise, when you attempt torestore message-level backups, <strong>Exchange</strong> might incorrectly translate certainextended characters, which will corrupt the mailbox. This is a limitation ofMicrosoft <strong>Exchange</strong>.NOTE: This limitation applies to the <strong>Exchange</strong> MessagePlug-in only.Recovery of Large Message-Level Backups Might Fail. If you attempt torecover a large message-level backup, the restore may fail even though thebackup itself was successful. There is a known limitation with the MS<strong>Exchange</strong>ISservice in which it can run out of resources during a MAPI restore involving a largenumber of folders or mailboxes (that is, typically 500 or more). When this occurs,the following error message is returned:CreateFolder failed 80004005 MAPI_E_CALL_FAILEDThis issue is addressed in Microsoft Knowledge Base articles 830829 and 830836and an interim solution is offered. Refer to the Microsoft Knowledge Base articlesfor additional information.NOTE: This limitation applies to the <strong>Exchange</strong> MessagePlug-in only.Windows Server 2000 support. <strong>Avamar</strong> <strong>Exchange</strong> Server <strong>Client</strong> <strong>5.0</strong> does notsupport Microsoft <strong>Exchange</strong> 2000 running on Windows 2000 Server. For Microsoft<strong>Exchange</strong> 2000 SP3 or later running on Windows 2000 Server SP3 or later, use<strong>Avamar</strong> <strong>Exchange</strong> Server <strong>Client</strong> 4.1.Activate physical nodes of cluster on <strong>Avamar</strong> server before configuringthe <strong>Avamar</strong> Cluster <strong>Client</strong>. When configuring a Window cluster with the<strong>Avamar</strong> Cluster Configuration tool, all physical nodes of the cluster must beactivated on the <strong>Avamar</strong> server before running the tool.In Active/Active Cluster, Simultaneous Database Restores of Both<strong>Exchange</strong> Virtual Servers Will Fail In a two node cluster, when one nodefails both <strong>Exchange</strong> Virtual Servers run on a single node. If you try to restore both<strong>Exchange</strong> Virtual Servers at the same time, both restores will start together, butthe restore initiated last will fail. This occurs because both are using the samedefault log path. To prevent a failure, specify in the Windows <strong>Exchange</strong> DatabasePlugin Restore Command Line options a different log path for each EVS.AVAMAR <strong>5.0</strong> • AVAMAR EXCHANGE CLIENT USER GUIDE 17

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