If you decide to join BAT you will become part - Poslovi Infostud
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British American Tobacco is a major international employer with truly globalreach. Much of who we are and what we do is beyond the scope of this orany other brochure. Instead, our aim here is <strong>to</strong> fire <strong>you</strong>r imagination, give<strong>you</strong> a sense of the potential <strong>you</strong>r qualifications, drive and curiosity create,and show <strong>you</strong> how, where and when <strong>you</strong> might explore that potential <strong>to</strong>the full within British American Tobacco.We aim <strong>to</strong> give <strong>you</strong> a realistic and genuine view of an industry that generatescontroversy and strongly held opinions. We <strong>will</strong> focus on real people withreal s<strong>to</strong>ries <strong>to</strong> tell. Through them, we <strong>will</strong> show <strong>you</strong> the kinds of challenges,opportunities and rewards <strong>you</strong> can expect from us. We <strong>will</strong> also show <strong>you</strong> arange of profiles for both current graduates, who were in <strong>you</strong>r position justmonths ago, and ex-graduates, who have sought and found their ownindividual paths <strong>to</strong> success.We hope <strong>to</strong> demonstrate <strong>to</strong> <strong>you</strong> the value we place on exceptionally talentedindividuals – people whose passion, intellect and attitude are the basis ofour continued success. Also, we <strong>will</strong> invite <strong>you</strong> throughout the brochure <strong>to</strong>visit our website www.bat.com for the latest information.“<strong>If</strong> <strong>you</strong> <strong>decide</strong> <strong>to</strong> <strong>join</strong> <strong>BAT</strong> <strong>you</strong> <strong>will</strong> <strong>become</strong> <strong>part</strong> of a company where outstandingperformance is recognised, an environment full of opportunities waiting <strong>to</strong> bediscovered and a culture which believes that anything is possible.”Matias Szapiro, Argentina01
Paul Adams Chief Executive“Each year, our commitment is <strong>to</strong> select,train and empower some of the mosttalented graduates. From there, how farand how fast <strong>you</strong> progress is entirelydown <strong>to</strong> <strong>you</strong>r abilities and ambitions.”03
“I really like the spirit of equality and the fact that, because anything <strong>you</strong> suggest could be beneficial <strong>to</strong> thecompany, <strong>you</strong>r ideas, whether good or bad, <strong>will</strong> always be heard.” Dorothy Kore, Papua New GuineaThe Management trainee programme...be <strong>part</strong> of a winning teamHOW WE WORK TOGETHEROur Guiding Principles describe the type oforganisation we want <strong>to</strong> be and say everythingabout the organisation we have worked hard<strong>to</strong> <strong>become</strong> <strong>to</strong>day. They express the way wework <strong>to</strong>gether at British American Tobacco,and with a wide range of organisations,communities, <strong>part</strong>ners and other companies.They form the qualitative corners<strong>to</strong>ne of ourleadership vision.Strength from Diversity is a Guiding Principlethat reflects our heritage. British AmericanTobacco started life as a multinationalenterprise that, despite its name, did not havea ‘home’ market in either the UK or the USA.We were born multinational and highlymulticultural. The fabric of our Group is a richmix of cultural textures. It is this inherentdiversity that has helped us create anenvironment in which difference is something<strong>to</strong> both value and enjoy. For our people,Strength from Diversity means more than justunderstanding and respecting individualdifferences. It means we value and harnessthese differences as a catalyst for new ideasand truly competitive advantage.“We are a group of individuals from manycountries and many cultures. This interculturalmix of nationalities and traditionsenriches everyone it <strong>to</strong>uches, making eachindividual better informed.”Nathalie Al Anbar, LebanonOpen Minded summarises the way we <strong>will</strong>encourage <strong>you</strong> <strong>to</strong> conduct <strong>you</strong>r business. Weencourage our people <strong>to</strong> be receptive, openand collaborative in everything fromrelationships with colleagues <strong>to</strong> stakeholderexpectations and regula<strong>to</strong>ry issues. Being open<strong>to</strong> ideas, <strong>to</strong> new opportunities and <strong>to</strong> peoplewho see the world differently is an attributethat we value highly.“We are always on the look out forimprovements and if we do come across agood idea with a good plan, we have theability, wisdom and spirit <strong>to</strong> implement it.”Andrew Yeo, MalaysiaFreedom through Responsibility describeshow we believe decisions should be takenthroughout the organisation at the appropriatelevel - as close <strong>to</strong> the consumer as possible. For<strong>you</strong>, this <strong>will</strong> mean real accountability from thestart of <strong>you</strong>r career. You <strong>will</strong> have the freedom<strong>to</strong> make decisions as and when opportunitiesarise. In turn, <strong>you</strong> <strong>will</strong> be expected <strong>to</strong> acceptresponsibility for those decisions.“After just one month of <strong>join</strong>ing, I attendedthe World Health Organisation’snegotiations in Geneva on the FrameworkConvention on Tobacco Control. Alongwith other <strong>BAT</strong> employees from othermarkets, I was representing our company -this experience made me realise howseriously management trainees are takenby our company.”Malek Bekdash, Middle EastEnterprising Spirit describes our heritage andour growth. In recent years, despite achallenging commercial environment, we havegrown the business through our skill andconfidence in seeking opportunities for success.Your role <strong>will</strong> involve demonstrating thecourage <strong>to</strong> seize opportunities and acceptingresponsibility for the attendant risks. It’s achallenge that calls for continuous innovationand the desire <strong>to</strong> strive for better, moreefficient ways of doing things.“The culture and values that werecharacterised throughout the recruitmentprocess resonated with me and made mefeel ‘now this is the kind of company Iwould like <strong>to</strong> work for!’”David Bagenda, Kenyawww.bat.com
EMMA FRANKLINFinance Support Manager, AustraliaEmma works as Finance Support Manager in Sydney for <strong>BAT</strong> Australia. An Australiannational, she <strong>join</strong>ed The Management trainee programme after graduating with adegree in a Manufacturing Discipline.“The main attraction of British American Tobacco was the quality of the programme andthe fact that the company places as much emphasis on developing management andleadership capabilities as it does on acquiring technical competencies.I started in Operations and spent a year gaining a good all-round understanding of bothmanufacturing and engineering. Following my successful completion of the programmeI was promoted <strong>to</strong> the role of Manufacturing Shift Supervisor, a position that I knewwould give me significant challenges. I had <strong>to</strong> make important decisions on the spot,under pressure, knowing that I was accountable for the consequences. Also, the mergerbetween Wills and Rothmans <strong>to</strong>ok place while I was in Operations. Effectively, this meantmerging two fac<strong>to</strong>ries, and accommodating major changes <strong>to</strong> production requirementswithout compromising production objectives.From the start, I always wanted <strong>to</strong> extend my knowledge of other functions, add depth<strong>to</strong> my commercial skills and, ultimately, give myself the all-round understanding I need<strong>to</strong> <strong>become</strong> a truly effective manager. So, with the full support of my coach andmanagers, I changed function completely. I <strong>to</strong>ok up a post as Internal Audi<strong>to</strong>r in Finance,where I gained invaluable cross-functional experience through audits of Marketing, IT,Project Implementations and overseas visits <strong>to</strong> countries such as Papua New Guinea.I can’t think of another company that could, or would, have supported me in sucha profound change of direction in my career. The graduate programme gave me afoundation of management and leadership skills that made it possible for me <strong>to</strong>successfully move in<strong>to</strong> a function in which I had no experience.”
“Everything <strong>you</strong> need <strong>to</strong> succeed is here at <strong>BAT</strong>. It’s up <strong>to</strong> <strong>you</strong> <strong>to</strong> go and find it, express an interest, make acommitment and enlist the support and encouragement of <strong>you</strong>r coach, men<strong>to</strong>rs and colleagues. Do thatand there’s no limit <strong>to</strong> how far, or how fast, <strong>you</strong> can progress.” Marcio Duarte, BrazilThe Management trainee programme...make a differenceHERITAGE AND ACHIEVEMENTJoin British American Tobacco and <strong>you</strong> <strong>will</strong> be<strong>join</strong>ing an international business with afascinating and varied his<strong>to</strong>ry dating back <strong>to</strong>1902. Today, the business is focussedexclusively on <strong>to</strong>bacco products and has aglobal market share of 17.1%. In our outlookand reach we are the most international of allthe world’s major <strong>to</strong>bacco companies. In anevolving global economy, this is certain <strong>to</strong><strong>become</strong> an increasingly significant advantage.Our portfolio of some 300 brands is based ondistinct consumer segments that we believeoffer the best opportunities for satisfyingpreferences and growing our business. Theseare International, Premium, Lights and adultsmokers under 30 (ASU30) – segments that areboth profitable and growing in volume.Our four Global Drive Brands – Dunhill, Kent,Lucky Strike and Pall Mall – are wellrepresented across these four segments .Whiledeveloping our Global Drive Brands is central<strong>to</strong> our strategy, we have also increased theprofile of two other brands that are performingstrongly. Vogue’s success reflects theimportance of the Super Premium segment,and Viceroy is making progress in manymarkets as a leading low price Internationalbrand.• Vogue MTF• ViceroyOther famous international brands, familiar <strong>to</strong>smokers around the world, include:• State Express 555• Benson & Hedges• Peter Stuyvesant• Rothmans> For more information on our his<strong>to</strong>ry, ourbrands and the regions in which we operate,visit www.bat.com You can find more information on our CSRpolicy and the other <strong>to</strong>pics in this section atwww.bat.com“The greatest learning experience so far hasbeen <strong>to</strong> understand the holistic, sustainableand long-term way in which the entirecompany operates both internally andexternally.” Michelle Cowburn, South Africa“The nature of our market means that extraingenuity and creativity are required <strong>to</strong>communicate with our consumers.”Benson Zhang, Chinawww.bat.com
INDRIYATI SUMARSONOHead of Business Service, IndonesiaNow Head of Business Services for <strong>BAT</strong> Indonesia, Indri <strong>join</strong>ed the businessimmediately after graduating. She entered the Finance function as a managementtrainee and rapidly worked her way up <strong>to</strong> the position of Financial Controller, atwhich point she moved <strong>to</strong> a wholly new area and accepted the challenge ofrunning the Business Services function.“I expected a great deal of <strong>BAT</strong> when I first <strong>join</strong>ed the company. <strong>BAT</strong> had an excellentreputation for training and development in the Asia Pacific region and was clearly amajor player on the international business stage.That said, I was prepared <strong>to</strong> put in a great deal of effort and really make the most ofthe opportunities available. Even now, I’m proud of the fact that I graduated from myThe Management trainee programme early. I felt I was starting on a journey, and Iknew that The Management trainee programme was just the beginning.A major miles<strong>to</strong>ne early in my career involved au<strong>to</strong>mating Finance function processesthat had previously been manual and labour-intensive. The benefits were immediate,obvious and, in a business where speed of response, dynamism and energy are highlyvalued, very much appreciated.My biggest challenge <strong>to</strong> date, without a doubt, has been moving <strong>to</strong> a senior rolewithin Business Services. This was a completely new function, and <strong>to</strong> me felt like a boldmove. However, colleagues and senior managers provided me with support andencouragement, and <strong>BAT</strong> has been quick <strong>to</strong> provide me with the training and <strong>to</strong>ols Ineed <strong>to</strong> succeed in such a different environment.I now have a fresh perspective on the business as a whole. Each move or promotionhas given me the chance <strong>to</strong> make a greater contribution, not least because my broaderview of <strong>BAT</strong> adds value <strong>to</strong> my judgement and opinions.I think my career path says a lot about <strong>BAT</strong>’s <strong>will</strong>ingness <strong>to</strong> promote and reward onmerit, rather than age or seniority. I don’t know what my next move <strong>will</strong> be, but whatI do know is that I <strong>will</strong> continue <strong>to</strong> be stimulated, rewarded and valued and my role<strong>will</strong> be matched <strong>to</strong> my unique and individual career interests in the company.”07
“The reality of the The Management trainee programme for me is a day-<strong>to</strong>-day job full of challenges andcontinuously new tasks...here there is no place for routine. What counts is innovation and not beingafraid <strong>to</strong> challenge the status quo.” Brernard Wyszynski, PolandThe Management trainee programme...achieve <strong>you</strong>r goalsTHE MANAGEMENT TRAINEE PROGRAMMEThrough our unique development programme,The Management trainee programme, <strong>you</strong> <strong>will</strong>acquire the skill, competence and confidence<strong>to</strong> succeed in a complex business environment.Our objective with The Management traineeprogramme is <strong>to</strong> create managers of the future<strong>to</strong> a globally consistent standard of excellence,although never at the expense of individuality,or personal or cultural expression. At all times,we <strong>will</strong> provide <strong>you</strong> with the support andencouragement <strong>you</strong> need <strong>to</strong> maximiseopportunities for personal contribution. Wewant <strong>you</strong> <strong>to</strong> discover just how far <strong>you</strong>rpotential can take <strong>you</strong>.Throughout the two-year scheme <strong>you</strong> <strong>will</strong> beworking <strong>to</strong> develop a sharp commercial focusand a balance of functional excellence and keymanagerial skills. Ultimately, <strong>you</strong> <strong>will</strong> build abright future for <strong>you</strong>rself by consistentlydelivering business success.THE BIG PICTUREWhen <strong>you</strong> <strong>join</strong> British American Tobacco wemake it our priority <strong>to</strong> orientate <strong>you</strong> <strong>to</strong> ourbusiness. In a business of this size, complexityand ambition, it’s important that <strong>you</strong> gain anearly understanding and appreciation of ourcorporate values and culture, the role of eachfunction, industry issues in <strong>you</strong>r country, ourproduct, and how it is marketed. Regardless ofwww.bat.comthe function <strong>you</strong> choose <strong>to</strong> <strong>join</strong>, <strong>you</strong> <strong>will</strong> beable <strong>to</strong> increase <strong>you</strong>r knowledge of Marketing,Leaf and Manufacturing by accompanying acolleague who works in these areas. You <strong>will</strong> beasked <strong>to</strong> set <strong>you</strong>r own objectives for thedevelopment period and given the <strong>to</strong>ols <strong>to</strong>fully utilise <strong>you</strong>r own preferred style oflearning.“<strong>If</strong> <strong>you</strong> choose <strong>to</strong> work here, <strong>you</strong>’ll face thedemands that come both from thecompany and the market but <strong>you</strong>’ll also see<strong>you</strong>r horizons widening every day.”Romina Hesayne, ArgentinaREAL RESPONSIBILITYAt British American Tobacco we expect <strong>you</strong> <strong>to</strong>work on issues that relate <strong>to</strong> our business as awhole. This <strong>will</strong> involve being a member of amulti-disciplinary team solving real businessproblems with intelligent, effective solutions of<strong>you</strong>r own design. Short cross-functionalplacements <strong>will</strong> also enhance <strong>you</strong>r generalbusiness knowledge.The development programme details thetechnical skills and knowledge <strong>you</strong> <strong>will</strong> need.Our expectations of <strong>you</strong>r performance <strong>will</strong> beexplained clearly <strong>to</strong> <strong>you</strong>. Working within ateam in a real situation <strong>will</strong> help <strong>you</strong> <strong>to</strong> assumeincreasing levels of responsibility, and enable<strong>you</strong> <strong>to</strong> make a direct, tangible and highlyvisible contribution <strong>to</strong> the business.Your selection for The Management traineeprogramme <strong>will</strong> involve an assessment of <strong>you</strong>rmanagerial potential and latent managementskills. Where necessary we <strong>will</strong> support <strong>you</strong>rskill development with additional formaltraining. As <strong>you</strong> prepare for <strong>you</strong>r move <strong>to</strong> amanagerial role, <strong>you</strong> <strong>will</strong> be provided withopportunities <strong>to</strong> put these skills in<strong>to</strong> practice.You choose the function that best suits <strong>you</strong>rstrengths and The Management traineeprogramme <strong>will</strong> structure <strong>you</strong>r developmentaround a clearly defined – and mutually agreed– set of objectives.SUPPORT AND ENCOURAGEMENTThe Management trainee programme <strong>will</strong>provide <strong>you</strong> with two important sources ofsupport and encouragement. Your coach <strong>will</strong>be <strong>you</strong>r line manager, working with <strong>you</strong> andguiding<strong>you</strong>r assignments <strong>to</strong> ensure that <strong>you</strong>reach the standards expected of <strong>you</strong> andprogress at a rate that reflects <strong>you</strong>r potential.Your men<strong>to</strong>r <strong>will</strong> be an experienced managerfrom another function, sharing the benefit ofhis or her experience and supporting <strong>you</strong> inthe achievement of <strong>you</strong>r personal objectives.“<strong>If</strong> <strong>you</strong> want <strong>to</strong> work somewhere that offerscountless opportunities and genuineresponsibility at an early stage, then BritishAmerican Tobacco is a company that <strong>will</strong>support <strong>you</strong>.” Oliver Moritz, Germany
HASAN ADNANHead of HR, IranHasan has recently moved <strong>to</strong> Iran where he has taken the role of Head of HumanResources.“I <strong>join</strong>ed <strong>BAT</strong>’s Challenge Initiative programme because as a fresh graduate, my keypriority was <strong>to</strong> look for an organisation that could provide me with fast trackdevelopment as an HR professional and offer me an international career at a laterstage. Also, having just completed an MBA in HR, I felt that the multi-nationalism andscope of the business would give me more opportunities <strong>to</strong> put my expertise andpassion <strong>to</strong> good use.During the course of The Management trainee programme I had a great deal ofexposure <strong>to</strong> the various disciplines. This gave me an early opportunity <strong>to</strong> understandthe strategic role of HR in the context of the business as a whole. Just as importantly,working on cross-functional projects has given me a rounded and balancedunderstanding of how this major multinational business operates, and how everyone’scontribution plays a vital and unique <strong>part</strong> in delivering the corporate vision.I believe my work as a Change Management Facilita<strong>to</strong>r was a significant step forward,as it helped me develop and implement a major change management programme.This allowed me <strong>to</strong> develop my capacity for strategic thought, and was the kind ofexposure <strong>you</strong> might expect as a more experienced manager rather than amanagement trainee. Projects like this helped me fast-track my learning and careerprogression, giving me the freedom <strong>to</strong> set goals and make important businessdecisions while simultaneously gaining both the confidence and opportunity <strong>to</strong> provemy capabilities.In common with my previous career moves, my current role is proving <strong>to</strong> be the mostcomplex, challenging and, consequently, rewarding <strong>to</strong> date. As Head of HR in Iran,my team and I are responsible for building an entire organisation in a country wherepotential employees are hard <strong>to</strong> source and consultants, recruitment agencies andother external suppliers are in short supply due <strong>to</strong> the limited presence of multinationalcompanies. It won’t be easy, but I know it <strong>will</strong> be fulfilling and hugely enjoyable.”09
“In my eyes the best recognition I’ve been getting is straight from the business, when people walk up <strong>to</strong><strong>you</strong> and say ‘<strong>you</strong>’ve done a great job.’” Emma Jane Richardson, SwitzerlandThe Management trainee programme...develop <strong>you</strong>r skillsLEARNING AND DEVELOPMENTAt British American Tobacco we encourage<strong>you</strong> <strong>to</strong> spend quality time thinking about <strong>you</strong>rdevelopment and <strong>you</strong>r career. We have the<strong>to</strong>ols and the expertise <strong>to</strong> help <strong>you</strong> do this,but remember that <strong>you</strong> are expected <strong>to</strong> be anactive <strong>part</strong>icipant in this process. Learning anddevelopment is not something that thecompany 'does' <strong>to</strong> <strong>you</strong> - it's up <strong>to</strong> <strong>you</strong> <strong>to</strong>take the initiative and drive <strong>you</strong>r owndevelopment. How far and how fast <strong>you</strong>progress is up <strong>to</strong> <strong>you</strong>.The opportunity <strong>to</strong> learn <strong>will</strong> be around <strong>you</strong>everyday. Development can come fromassignments <strong>to</strong> various de<strong>part</strong>ments withina function, working in different functions oreven moving <strong>to</strong> a different country. Together,we <strong>will</strong> find a path that promises <strong>to</strong> stretch<strong>you</strong>r capabilities, build awareness of <strong>you</strong>rstrengths and weaknesses, and optimise <strong>you</strong>rexposure <strong>to</strong> on-the-job challenges, internal andexternal training programmes and e-learningself-study activities.We know that <strong>to</strong> ensure our future managersare highly qualified and motivated, we need <strong>to</strong>provide <strong>you</strong> with opportunities <strong>to</strong> grow anddevelop. We believe that continuous learning isthe key <strong>to</strong> success in a constantly changingand ever-demanding environment. We arelooking for people with a mindset that canaccept and build upon constructive criticismand those with a desire for knowledge andnatural curiosity. We <strong>will</strong> meet our <strong>part</strong> of thebargain by supporting and facilitating <strong>you</strong>rlearning and development throughout thecourse of <strong>you</strong>r career with British AmericanTobacco.“The company’s The Management traineeprogramme felt like an extension of mydegree course. The only difference is thatmy degree involved learning from lectures,while The Management trainee programmeinvolved learning by doing.“Rumana Rahman, BangladeshREWARD AND RECOGNITIONReward means something different <strong>to</strong> eachof us. We’ve already <strong>to</strong>ld <strong>you</strong> something ofthe positive team relationships, the careeropportunities and the challenging roles thatcharacterise our business and represent a realand valued career benefit <strong>to</strong> our people.Across the business, our practices in the areaof Remuneration and Benefits aim <strong>to</strong> suppor<strong>to</strong>ur goal of attracting and retaining the besttalent for the organisation – both now andin the future.Around the world we <strong>will</strong> continue <strong>to</strong> offercompetitive benefits and salaries <strong>to</strong> secure highcalibre talent. We provide packages in keepingwith local market salaries whilst ensuring tha<strong>to</strong>ur pay practices demonstrate a clear, fair linkwith performance. We compare ourselves <strong>to</strong> aselect group of blue-chip companies (FMCGand others) who target the same pool ofworld-class talent as British American Tobacco.This allows us <strong>to</strong> maintain an attractivelypositioned salary and benefit package. Thispractice is applied <strong>to</strong> all employees, fromexperienced managers <strong>to</strong> graduates startingout on The Management trainee programme.As <strong>you</strong> grow, deliver and exceed expectations,<strong>you</strong> <strong>will</strong> be rewarded with increasedresponsibility and unique challenges.“The company has evaluated and recognisedmy work the best way I think they could,giving me more responsibility and morechances <strong>to</strong> show what I can do and howmuch I can contribute <strong>to</strong> the growth of thecompany.” Hec<strong>to</strong>r Valero, Venezuelawww.bat.com
LUC BADIBANGACorporate Social Responsibility Project Manager, UKLuc is a Congolese national who completed his management trainee schemein <strong>BAT</strong> Congo. He is currently on secondment in the UK as Corporate SocialResponsibility Project Manager whilst remaining a Non-Executive Direc<strong>to</strong>r of<strong>BAT</strong> Congo.“With drive, determination and a <strong>will</strong>ingness <strong>to</strong> learn, it’s possible <strong>to</strong> progress veryquickly at <strong>BAT</strong>. From starting as a management trainee in 1998, I have had several roleswithin the function, all of which have increased in both responsibility and seniority.During my time as CORA manager in <strong>BAT</strong> Congo, I worked <strong>to</strong> improve existingcommunication channels within the business. This work included revamping themonthly team briefings and creating forums for employees <strong>to</strong> meet with the ManagingDirec<strong>to</strong>r -irrespective of their position in the company. These attempts at makingcommunication more open were <strong>part</strong>icularly welcomed by staff and enabled them <strong>to</strong>understand the company vision. They were also used <strong>to</strong> communicate how and whythe work of CORA is vital <strong>to</strong> employees, the company and external audiences.One of my proudest achievements so far was when I successfully lobbied thegovernment <strong>to</strong> adopt tax reform within the <strong>to</strong>bacco area. The existing tax regulationsfavoured the informal sec<strong>to</strong>r and illegal trade, so tax reform was essential <strong>to</strong> our businesssuccess. The project entailed securing the involvement and respect of high rankinggovernment Ministers and Presidential Cabinet Advisors – which was an extremelychallenging exercise as the local cultural context is one in which seniority comes withage. Over time, I built strong relationships at this level via detailed project plans and one<strong>to</strong>-onemeetings. After many late nights and a lot of hard work I delivered a presentation<strong>to</strong> the whole Cabinet and successfully managed <strong>to</strong> convince them of the benefits of theproposed tax reform – this resulted in gaining Presidential approval.<strong>If</strong> <strong>you</strong> are thinking of a career with British American Tobacco, one of the things I valuethe most is the open-mindedness that characterises <strong>BAT</strong> around the world. Good ideas,good management techniques and team spirit are a globally recognised currencywithin the business and, if <strong>you</strong> can make a lasting contribution in these areas, <strong>you</strong>are sure <strong>to</strong> go far.”11
“<strong>BAT</strong> gives equal opportunities ofdevelopment <strong>to</strong> all employees andgives the support <strong>to</strong> ensure thatpeople are being fully developedaccording <strong>to</strong> their individual needs.”Jean Pierre Baseme, CongoThe Management trainee programme...investigate further
Our core functions Your qualifications, interests and ambitions <strong>will</strong> largelydetermine where <strong>you</strong> start <strong>you</strong>r career with British American Tobacco. Wherever<strong>you</strong> go within the business, <strong>you</strong> can be assured of finding <strong>to</strong>ugh challenges,inspirational managers and committed colleagues. You <strong>will</strong> also find anenvironment where energy, enthusiasm and fun are a daily reality. Above all, <strong>you</strong><strong>will</strong> have the prospect of career progress that fully reflects <strong>you</strong>r achievements andcontinuing contribution.We <strong>will</strong> give <strong>you</strong> a closer look at the core functions of our business over thefollowing pages and introduce <strong>you</strong> <strong>to</strong> some of the people who are currentlydeveloping their management careers in those areas. Within each function <strong>you</strong> <strong>will</strong>find a wide and growing range of opportunities giving <strong>you</strong> the choices <strong>you</strong> need<strong>to</strong> develop <strong>you</strong>r career, specialise, generalise, or alter course.Remember, the profiles in this brochure are real, but they’re not <strong>you</strong>. Each andevery person <strong>will</strong> pursue a different career path, at varying rates of progress and ina variety of directions. We don’t know where <strong>you</strong>r career might take <strong>you</strong>. All wecan promise is <strong>to</strong> provide the support, the culture, the environment and theopportunities <strong>you</strong> need <strong>to</strong> take <strong>you</strong> there. Only <strong>you</strong> can ensure that <strong>you</strong> make themost of what we have <strong>to</strong> offer and have the power both <strong>to</strong> imagine a successfulcareer and then make it happen.There is, of course, far more <strong>to</strong> a business of our size and scope than can bedescribed in these pages, <strong>you</strong> can find additional information at www.bat.com.
SHADI ABU DIABInternational Brand Marketing Executive, VenezuelaShadi has a Masters Degree in Marketing Management and currently worksas an International Brand Marketing Executive with the Lucky Strike Teamin Venezuela.“I wanted <strong>to</strong> work in international marketing and <strong>BAT</strong> was clearly a leader in the field,with a portfolio of high profile brands. I also appreciated the challenge involved infinding new and innovative ways <strong>to</strong> market a controversial product.In addition, I wanted <strong>to</strong> be <strong>part</strong> of a <strong>you</strong>ng, dynamic team with the enthusiasm anddrive <strong>to</strong> bring great ideas <strong>to</strong> life. <strong>BAT</strong> has more than lived up <strong>to</strong> my expectations. I cansafely say that, over the last two years, I can’t recall a single day when I didn’t learnsomething new.The programme introduced me <strong>to</strong> all aspects of sales, and both trade and brandmarketing. At the beginning, I was at the ‘sharp end’ of the business – working with thedistribution and sales forces <strong>to</strong> sell the product. This helped me gain the confidence <strong>to</strong>meet and do business with a wide variety of people. It also gave me a vital commercialunderstanding of the relationship between marketing and sales. My commercialawareness was broadened through visits <strong>to</strong> fac<strong>to</strong>ries and <strong>to</strong>bacco fields. Formal trainingcourses allowed me <strong>to</strong> develop my managerial skills in line with <strong>BAT</strong>’s business vision.My time in Trade Marketing was spent looking <strong>to</strong> satisfy the needs of important clientsthrough unusual advertising channels. My current role is all about trying <strong>to</strong> gain marketshare for Lucky Strike in a very competitive market. For me, being <strong>part</strong> of theInternational Brand Marketing team feels like a dream come true - it’s exactly whereI wanted <strong>to</strong> be at this stage in my career development.All of the above has been made easier with the ongoing support I receive from mycoach and men<strong>to</strong>r, who have been <strong>will</strong>ing <strong>to</strong> share their invaluable years of experience.They are very busy people, but somehow they always find the time <strong>to</strong> listen and help.Accepting the challenge of <strong>join</strong>ing British American Tobacco means stepping in<strong>to</strong> aworld of opportunities <strong>you</strong> can’t imagine. It’s incredible how much knowledge andexperience I have obtained in such a short time. Already, I’ve opened many doors, allof them promising <strong>to</strong> lead <strong>to</strong> a bright future.”15
The Management trainee programme...lead and manage changeHUMAN RESOURCESWith over 55,000 staff employed directly andindirectly around the world, our HumanResources function exists <strong>to</strong> deliver outstandingbusiness performance through the developmen<strong>to</strong>f our people. To make this happen we mustcreate a climate and culture that empowers thisperformance.We believe that we <strong>will</strong> only achieve our visionwith inspired and inspirational people who havea passion for our business and who derivepersonal fulfillment from what they do. HR hasthe task of building the frameworks allowing us<strong>to</strong> attract, develop, motivate, support andreward high quality talent. It also builds futureleaders through the development of ourleadership capabilities.Your role <strong>will</strong> be <strong>to</strong> help shape the culture ofa dynamic business, creating an environmentin which high performance is recognised,development encouraged and where the ability<strong>to</strong> learn is rapidly transferred in<strong>to</strong> action.To help <strong>you</strong> deliver that result, we <strong>will</strong> provide<strong>you</strong> with experience that <strong>will</strong> help <strong>you</strong> build<strong>you</strong>r technical HR expertise across the followingareas and enhance <strong>you</strong>r ability <strong>to</strong> link theseskills <strong>to</strong> the achievement of business goals:Strategic business <strong>part</strong>nershipLeading organisational changeChampioning issues that are relevant<strong>to</strong> employeesManaging the efficiency of all HRrelated activitiesIn each of these roles, <strong>you</strong> <strong>will</strong> be expected <strong>to</strong>act as a catalyst in making recommendationsthat <strong>will</strong> shape the corporate agenda, and <strong>to</strong>project <strong>you</strong>r personal credibility and influence<strong>to</strong> deliver on them.To do this, <strong>you</strong> <strong>will</strong> need:Strong interpersonal and leadership skillsThe ability <strong>to</strong> see the big picture whilemanaging the everydayA real interest in how people drive businessThe strength and integrity <strong>to</strong> take <strong>to</strong>ughdecisions when necessaryA passion for coaching and developing peoplewww.bat.com
RAZEEAH BELATHHR Management Trainee, MauritiusRazeeah graduated from the University of Mauritius with an honours degreein Management, and is currently a management trainee within the HR functionof <strong>BAT</strong> Mauritius.“I first experienced British American Tobacco as an intern during my degree studies.This gave me an invaluable insight in<strong>to</strong> the business and allowed me <strong>to</strong> reach anobjective opinion on <strong>BAT</strong> as a potential employer.Having made it on<strong>to</strong> The Management trainee programme programme I’m certain thatI’ve made the right decision. After just nine months, the HR Executive was secondedout. This development presented me with a great deal of additional responsibility, notleastfor projects such as validating the company vision, improving internalcommunications and helping <strong>to</strong> manage the Global Employee Opinion survey.Entrusting me with this level of responsibility and involvement acted as a verypowerful reward and incentive, and gave me the motivation <strong>to</strong> strive for evenbetter performance.The responsibilities also proved <strong>to</strong> be important building blocks in my personal,professional and functional development. My understanding of the business hasbeen accelerated through various cross-functional projects, while off-the-jobtraining programmes, such as team building and leadership, negotiating skills andpresentation skills, have started the process of realising my management potential.The advice and support I’ve received from my coach has been fundamental <strong>to</strong> myprogress. I’ve learned from the values that lie at the heart of our business – support,openness, feedback, fun, innovation, and continuous improvement.My medium-term goal is <strong>to</strong> <strong>become</strong> the Head of an HR function with a <strong>BAT</strong> operatingcompany. After that, I can see myself moving in<strong>to</strong> a more strategic role at a higherlevel. Whatever happens, I’m assured a career in which no two days are the sameand where merit is the sole criterion for career progression.”17
The Management trainee programme...take responsibilityFINANCEIn a global business like British AmericanTobacco, a commercially astute Financefunction is critical <strong>to</strong> the execution of goodbusiness decisions – for example, about whichbrands or countries <strong>to</strong> invest in, in evaluatingand improving returns and, of course, inmanaging the delivery of consistent profitgrowth <strong>to</strong> the shareholder.Our finance managers are <strong>part</strong> of the decisionmakingteam - business <strong>part</strong>ners who areconsulted and involved day-<strong>to</strong>-day, not merelyreporting results and setting budgets. Havingmoved beyond the ‘comfort zone’ provided bypurely technical accountants, and in<strong>to</strong> addedvalue decision support, we require people whoare commercially astute, intellectually curiousand passionate about not just figures, butbusiness life.Whether <strong>you</strong> are working in tax or treasury, orin the business <strong>part</strong>nership roles supportingmarketing, operations and the other functions,<strong>you</strong> <strong>will</strong> need excellent communication andinfluencing skills <strong>to</strong> represent finance in thecommercial arena.Finance within British American Tobacco includes:Setting and delivering againstfinancial objectivesPlanning and budgeting for optimal useof resources <strong>to</strong> grow the business and <strong>to</strong>satisfy shareholder expectationsManagement reporting <strong>to</strong> the Board onbusiness performance, current and futureStatu<strong>to</strong>ry reporting and support ofInves<strong>to</strong>r RelationsAudit and business risk managementActing as a value adding business <strong>part</strong>ner inthe Operations, Marketing, Human Resources,Corporate & Regula<strong>to</strong>ry Affairs (CORA) andLegal functionsSupplying the right information at theright timeUnderstanding the external environmentin which business is doneUnderstanding the business itselfFocusing on appropriate resource allocationManaging complexity while saving costManaging risksDeveloping planning and control systemswhich drive and reward the right thingsOur minimum expectation is that <strong>you</strong> <strong>will</strong> havea high level of technical skill. To act as abusiness advisor, however, we expectunderstanding of the environment in which wedo business, both globally and locally, as wellas a grasp of British American Tobacco’s globalstrategy and business methodology. Yourability <strong>to</strong> go beyond technical expertise in<strong>to</strong>the ‘big picture’ <strong>will</strong> be tested throughout <strong>you</strong>rcareer, starting with The Management traineeprogramme.www.bat.com
CLAIRE DE VALENCEFinance Management Trainee, SwitzerlandFrench Business graduate Claire currently works as a Finance ManagementTrainee with <strong>BAT</strong> Switzerland.“I was initially attracted by The Management trainee programme itself. It offeredplenty of support and training, but not at the expense of individuality or responsibility.It seemed a natural progression from my degree course - personally, academicallyand professionally.I <strong>join</strong>ed the Finance function because I liked the fact that the function had a strategicinput that went way beyond just ‘number crunching’. So far, I’ve not been disappointed.Finance with <strong>BAT</strong> Switzerland is fun, fast-moving with a big requirement from managers<strong>to</strong> be innovative. I’m currently working in Corporate Finance, working on cash flowforecasts, <strong>part</strong>icipating in the company planning process and developing <strong>to</strong>ols <strong>to</strong> trackour foreign exchange performance. This involves following up on the cash movementsand investments we make, which is a critical area in a multinational company.When I <strong>join</strong>ed <strong>BAT</strong> my main expectation was <strong>to</strong> learn and <strong>to</strong> learn fast. What I’vefound is that every day brings new challenges and the opportunity <strong>to</strong> learn new skillsand deal with any mistakes made. Accepting responsibility for these isn’t easy, but mycoach is always positive, helping me realise that there is always something valuable <strong>to</strong>learn from every experience. In just seven months I am more independent and amreally starting <strong>to</strong> release the potential of my analytical skills. It is so rewarding <strong>to</strong> seethat I can spot miscalculations more quickly, make links faster and I am really starting<strong>to</strong> understand the financial impacts of price, tax and overhead charges.At <strong>BAT</strong> we are given good <strong>to</strong>ols <strong>to</strong> work with, the working hours are flexible and TheManagement trainee programme is comprehensive. Most of all, the people arepassionate about what they do and the real emphasis put on team work makes my dayfull of life!Now that I’ve nearly finished my time in Corporate Finance, the next three months <strong>will</strong>give me exposure <strong>to</strong> cross-functional projects, three months on an overseasassignment, team building seminars and, no doubt, plenty of challenges that I’ve yet<strong>to</strong> imagine. One day I’d like <strong>to</strong> make it <strong>to</strong> Financial Direc<strong>to</strong>r level. I don’t know how I’llget there, or how long it <strong>will</strong> take. The one certainty is that it <strong>will</strong> be a hugelyenjoyable process and one that is never less than immensely challenging.”19
The Management trainee programme...make decisionsBUSINESS SERVICESAt British American Tobacco, Business Servicesplays a critical role in enabling the Company <strong>to</strong>operate efficiently and effectively across theglobe.Our Business Services professionals, using acombination of business and technologyknowledge, develop innovative and creativesolutions across the broadest range of areas.The objective is<strong>to</strong> enhance <strong>BAT</strong>’s productivity, profitability,communications and speed of response.The outcome is significant competitiveadvantage and the successful execution ofbusiness strategies.Our activities range from generating businessprocess redesign all the way through <strong>to</strong>technology recommendations, development,implementation and on-going support.We <strong>will</strong> provide <strong>you</strong> with all the trainingand support <strong>you</strong> need, focussing on thefollowing areas:Business systems solutionsBusiness systems consultancyBusiness analysis and process re-engineeringBusiness case developmentSystems architecture and design, buildand implementationTechnical architectureApplication architecture designTelecomsNew technology researchIT securityService deliveryProject managementApplication supportSupplier managementEnd user service managementThere are few more challenging arenas inwhich <strong>to</strong> deliver innovation than <strong>to</strong>day’s highlycompetitive world of Business Services. <strong>If</strong> <strong>you</strong>feel <strong>you</strong> have what it takes <strong>to</strong> meet thatchallenge, there’s no better place <strong>to</strong> prove <strong>you</strong>rworth than British American Tobacco.www.bat.com
TIM FOWLEBusiness Services Management Trainee, UKTim graduated in His<strong>to</strong>ry from the University of Leicester and <strong>join</strong>ed theBritish American Tobacco Challenge Initiative through the Business Servicesfunction.“Of the several job offers I had <strong>to</strong> consider after graduating, <strong>BAT</strong> s<strong>to</strong>od out as abusiness with a uniquely global profile and the kind of opportunities that promised<strong>to</strong> keep me motivated and challenged throughout my career.I chose the Business Services function because <strong>BAT</strong> has developed the BusinessServices environment for ‘business technologists’, and not just technical experts. Isoon learned that leadership and the ability <strong>to</strong> generate new ideas are the qualitiesmost valued in <strong>BAT</strong> Business Services Managers. Also, I could see that BusinessServices runs through every aspect of <strong>BAT</strong>’s worldwide operation and is at the heart ofthe company’s commitment <strong>to</strong> innovation and continuous improvement.I’m currently working with the Global HR Systems Team, where I am representingBusiness Services as a Project Manager. My task is <strong>to</strong> select a supplier for a globalsystem. The solution chosen and developed <strong>will</strong> ultimately be deployed in over 80end markets around the world. I’ve also managed a project <strong>to</strong> define and implementa new support model for an HR system – a challenge that has helped me broaden myunderstanding of the business as a whole.To date, my biggest challenge has been a seven-week assignment in Korea, where Iworked with a multi-disciplinary, multinational audit team engaged in assessing themanagement of risk and control in <strong>BAT</strong> Korea’s business process. The work was hard,but immensely rewarding, and I’ll never forget my time in Korea.The <strong>to</strong>bacco industry is an extremely interesting area in which <strong>to</strong> work. Every businessdecision is shaped and driven by the fast-paced nature of the business environment.The challenge is <strong>to</strong> master <strong>you</strong>r own discipline and optimise the relevance of <strong>you</strong>ractions <strong>to</strong> the rest of the business.In the long-term, I’d like <strong>to</strong> further my Business Services career from a business-facingperspective, and for that I’ll need more management training, more exposure, andmore international assignments. I know <strong>BAT</strong> <strong>will</strong> support me in realising myambitions.”21
The Management trainee programme...be open mindedCORACorporate & Regula<strong>to</strong>ry Affairs (CORA) helpsBritish American Tobacco gain recognitionas a responsible company in an industry seenas controversial.Our work is about building and sustaining apositive corporate reputation that <strong>will</strong> helpour business compete and prosper. We addressthis through engagement, opencommunications and constructive dialoguewith key stakeholders including: inves<strong>to</strong>rs,governments, regula<strong>to</strong>rs, journalists,consumers, suppliers, business <strong>part</strong>ners, ouremployees, scientists, medical experts, nongovernmentalorganisations, pressure groups,local communities and more.Our reputation isn’t just about what we say– it’s also about what we do – responsibly.CORA works with the business <strong>to</strong>:Ensure that the principles of CorporateSocial Responsibility are rooted in the workof every function and pursued with integrityDevelop and follow a first-rate approach <strong>to</strong>Social Reporting through listening andresponding <strong>to</strong> our stakeholdersCommunicate widely, clearly and openlyabout our business, its performance, ourpeople and our news, views and valuesUnderstand our complex political andregula<strong>to</strong>ry environment and engage withgovernments and other key bodies <strong>to</strong>achieve sound and fair regulationExplain the business and its performanceregularly and clearly <strong>to</strong> our shareholdersBritish American Tobacco seeks leadership ofthe <strong>to</strong>bacco industry by continuing <strong>to</strong> createsustainable shareholder value anddemonstrating corporate social responsibility.This strategy puts CORA’s work at the forefron<strong>to</strong>f many of the Group’s most challenging issuesand forward thinking initiatives.To allow <strong>you</strong> <strong>to</strong> develop experience andexpertise that <strong>will</strong> enhance <strong>you</strong>r career andhelp us achieve the CORA strategy, we <strong>will</strong>provide <strong>you</strong> with the opportunity <strong>to</strong> take realresponsibility in working across the followingkey areas within CORA:Corporate Social Responsibility and SocialReportingRegulation and Political AffairsCommunications – internal and externalBritish American Tobacco is committed <strong>to</strong>developing talented people throughout thebreadth of its organisation. Within CORA, we<strong>will</strong> provide <strong>you</strong> with support and careerdevelopment opportunities <strong>to</strong> enable <strong>you</strong> <strong>to</strong>achieve outstanding results in a challengingand exciting environment.www.bat.com
‘VALERIE LEGRIRORECORA Management Trainee, MauritiusValérie graduated with a postgraduate qualification in International Tradeand Communications and a Masters in Spanish and English, and then secureda position as a Management Trainee in Corporate and Regula<strong>to</strong>ry Affairs with<strong>BAT</strong> Mauritius.“Having studied in Europe and gained an insight in<strong>to</strong> the breadth and reachof multinational companies, I knew that <strong>BAT</strong> was the clear choice in Mauritius.CORA appealed <strong>to</strong> me because the function is faced with ever-changingchallenges, which vary enormously from country <strong>to</strong> country. More than meremanagement of communication between employees and external stakeholders,the CORA de<strong>part</strong>ment in <strong>BAT</strong> acts as the guardian of our reputation as aresponsible <strong>to</strong>bacco company.Working in a controversial industry, it’s important <strong>to</strong> be <strong>part</strong> of a company inwhich ethics, meri<strong>to</strong>cracy and a commitment <strong>to</strong> initiatives such as the anti-<strong>you</strong>thsmoking programme are valued.I’ve been lucky enough at this early stage in my career <strong>to</strong> play a significant rolein developing the Social Reporting process for <strong>BAT</strong> Mauritius. This project mademe realise that even though I viewed myself as a management trainee, mycolleagues saw beyond this and viewed me as an important <strong>part</strong> of the SocialReporting team.Looking back at the last 10 months, one of my biggest personal achievements hasbeen <strong>to</strong> contribute in re-injecting a sense of commitment and enthusiasm amongstthe employees by encouraging them <strong>to</strong> actively <strong>part</strong>icipate in communicationmeetings. Individuals are now able <strong>to</strong> share their achievements, experiences andthose of their de<strong>part</strong>ments through presentations <strong>to</strong> all their colleagues.The training, development and guidance I’ve received have been consistentlyexcellent, as has the extent and nature of my exposure <strong>to</strong> major projects. I hope<strong>to</strong> expand my horizons and increase my international exposure by working inanother <strong>BAT</strong> operating company. To reach this goal, I know that <strong>BAT</strong> <strong>will</strong> help meopen doors through training, increased business awareness and cross-functionalprojects. However, I know that the more determined I am <strong>to</strong> succeed, the moreopportunities <strong>will</strong> <strong>become</strong> available.”23
The Management trainee programme...organise opportunitiesOPERATIONSOur challenge is <strong>to</strong> get the ‘right product’ <strong>to</strong>the ‘right place’ at the ‘right time’ at the ‘rightcost’. This requires the orchestration andexcellent management of a wide range ofactivities from the development of productsthat meet the needs of our cus<strong>to</strong>mers, <strong>to</strong> theoperation of the Supply Chain which beginswith us causing <strong>to</strong>bacco <strong>to</strong> be grown and endswith the delivery of products <strong>to</strong> the satisfactionof our cus<strong>to</strong>mers. To successfully manage sucha wide variety of functions, Operations calls fora diverse mix of people - <strong>to</strong> bring the broadestrange of talents, perspectives and backgrounds<strong>to</strong> the mix.To develop future generations of products <strong>you</strong><strong>will</strong> need an enquiring mind, a great deal ofcuriosity about the material world, and aconstant need <strong>to</strong> discover better, faster andsafer technological solutions.Our Leaf operations require a uniquecombination of craft, experience and science <strong>to</strong>successfully manage a natural product fromseed <strong>to</strong> the point-of-sale. In Manufacturing, akey element of our supply chain, <strong>you</strong> <strong>will</strong>discover a fast-moving, pressurised, qualityfocussedenvironment in which the smallestdetail can make the biggest difference, andwhere the ability <strong>to</strong> think and act fast is ofparamount importance.The first <strong>part</strong> of <strong>you</strong>r development inOperations <strong>will</strong> be <strong>to</strong> gain a generalunderstanding of Product and Supply Chain.This <strong>will</strong> be followed by more in-depthtraining, so that by the time <strong>you</strong>’ve completedThe Management trainee programme <strong>you</strong> <strong>will</strong>understand how the functions interact, howour people coordinate their thoughts andactions, and how the entire function isfocussed <strong>to</strong> meet cus<strong>to</strong>mers’ changing needs.www.bat.com
JASON KHOOOperations Management Trainee, MalaysiaJason is a Malaysian who graduated in Electrical/Electronic Engineering and is nowa management trainee with <strong>BAT</strong> in Singapore.“Since <strong>join</strong>ing British American Tobacco I’ve exceeded limits and explored capabilitiesthat I never knew I had in me. My current role is <strong>to</strong> manage aspects of Productionin the Manufacturing De<strong>part</strong>ment - a huge challenge made all the more testing bysignificant restructuring involving the redesign of many processes and procedures.Recently, I’ve led a team in the planning and implementation of a new calibrationsystem for all measuring equipment. My biggest challenge, though, was <strong>to</strong> lead aproject designed <strong>to</strong> introduce visual controls across the entire manufacturing area.The responsibility was that much greater because most of the team members weremanagers and far more senior than myself.Responsibility and accountability are the hallmarks of The Management traineeprogramme. I remember being called by the Quality Control Officer in the middleof the night. She <strong>to</strong>ld me that the plant’s moisture measuring equipment was givingcontradic<strong>to</strong>ry results and that we might be about <strong>to</strong> produce around two million rejectcigarettes. Alternatively, we could s<strong>to</strong>p production al<strong>to</strong>gether and incur serious losses inrevenue - this was a decision I had <strong>to</strong> make. My recommendation was that productionshould be continued as normal - it was a calculated risk that paid off, as the productwas fine. <strong>If</strong> <strong>you</strong> feel <strong>you</strong>’re not ready for accountability or don’t have the ability <strong>to</strong>remain calm under pressure, think twice before <strong>join</strong>ing <strong>BAT</strong> as a management trainee!The environment is hard work but fun, and I’m learning more and more every day. Inleading a team spanning a wide range of age and experience, my management skills,in <strong>part</strong>icular, are being put <strong>to</strong> the test. Being the <strong>you</strong>ngest, I have had <strong>to</strong> exercisepatience and work hard <strong>to</strong> earn respect. I constantly review my approach <strong>to</strong> ensureI maintain effective communication with all the members of my team. I can’t imaginegaining this breadth, depth and intensity of experience in any other business.A motivating fac<strong>to</strong>r for me is that, as time goes by, I’m working on increasinglycomplex assignments and being given more and more freedom <strong>to</strong> make decisions. It’sa good feeling, because it tells me that the company values and recognises my talent.”25
The Management trainee programme...be innovativeSUPPLY CHAINWorking in the Supply Chain function, <strong>you</strong> <strong>will</strong>see how the key processes of ‘Plan, Buy, Make,Move’ must be managed in an integrated way<strong>to</strong> deliver products <strong>to</strong> the market place <strong>to</strong> theoptimum satisfaction of our cus<strong>to</strong>mers.Your development <strong>will</strong> include exposure andtraining in the areas of:Supply Chain processesSupply Chain organisation and managementRegula<strong>to</strong>ry frameworkQualityCommercial awarenessYou <strong>will</strong> then have the opportunity <strong>to</strong> focuson one of two areas:Procurement - where <strong>you</strong>r developmentwould include exposure and training in theareas of:Vendor managed relationshipsNegotiationDevelopment of commodity strategiesManufacturing - where <strong>you</strong>r developmentwould include exposure and training in theareas of:Fac<strong>to</strong>ry managementProcess & controlKnowledge of technologiesEmployee relationsProject managementRisk managementwww.bat.com
SARAH MARTINMaterials Supply Manager, UKSarah has just completed her The Management trainee programme – six monthsearly. She was the second management trainee <strong>to</strong> <strong>join</strong> the programme throughthe Supply Chain function in the UK.“British American Tobacco appealed because of the size of the business and theopportunities that a truly multinational company could provide. I <strong>part</strong>icularly wanteda role with an international perspective, so Supply Chain, which deals mainly withExport Markets, seemed an ideal place <strong>to</strong> start.I wanted a challenge from the outset, and although <strong>BAT</strong> promised exactly that, I wasstill surprised <strong>to</strong> be given roles with real responsibility and accountability so early on.One of the first major projects I worked on came through the Brand Launch andModifications Team. We were working <strong>to</strong> accommodate a new European Directiveconcerning Health Warnings on cigarette packs. The sheer size and complexity of thisproject has been the most challenging aspect of working in <strong>BAT</strong> <strong>to</strong> date. Together, wewere managing 31 development briefs with consequences for end marketsthroughout Europe. This meant altering 247 products, which equated <strong>to</strong> 529materials changing. We had <strong>to</strong> focus on many different facets – everything fromlegislation in different markets <strong>to</strong> production tracking, materials tracking, artworktracking and working as <strong>part</strong> of a virtual team <strong>to</strong> minimise ‘write-offs’.I became a Materials Supply Manager 18 months later. I felt very privileged <strong>to</strong> movein<strong>to</strong> a management role early and it was great <strong>to</strong> know that the work I’d completedwas recognised - it proved <strong>to</strong> me that if <strong>you</strong> put in the effort <strong>you</strong> <strong>will</strong>be rewarded.British American Tobacco is a business that puts <strong>you</strong> in at the deep end, but gives<strong>you</strong> all the support and encouragement <strong>you</strong> need <strong>to</strong> stay afloat and make progress.There’s been a strong sense of team spirit on every project that’s come my way, andthis really motivates me on a day-<strong>to</strong>-day basis.The industry itself adds another dimension, making my role even more exciting.Things change so fast, and so dramatically, that there’s always something new <strong>to</strong>learn and a fresh challenge <strong>to</strong> face.”27
The Management trainee programme...broaden <strong>you</strong>r horizonsSUPPLY CHAIN - LEAFOur commitment is <strong>to</strong> ensure that the highestquality product is available consistently, at acompetitive price, <strong>to</strong> the taste and satisfactionexpectations of our consumers around theworld. With a wholly natural product, we are inthe business of predicting and managingenvironmental, social and other local influenceson a daily basis.Our reputation for exceptional leafmanagement and blending resides in everysingle <strong>to</strong>bacco product we bring <strong>to</strong> themarketplace. That’s a responsibility thatdemands real enthusiasm, tenacity and a sharpfocus on quality from each and every managerwithin our Leaf function.Your development in the Leaf arena wouldinclude training and hands-on experiencein the following areas:Leaf production systemsAgronomic knowledgeAgricultural & extensionservices managementLeaf grading & buyingLeaf processing blendingLeaf processing & operationLeaf product qualityLeaf exportLeaf cigarette blendingwww.bat.com
BRIAN NCUBELeaf Management Trainee, ZimbabweBrian is a Zimbabwean national currently working as a Leaf management trainee inthe UK. He has a MSc in Advanced Farm Management from the Royal AgriculturalCollege, Cirencester.“I knew from friends and teachers that <strong>BAT</strong> was a successful company with a goodreputation for supporting, promoting and rewarding talented employees. My academicbackground made Leaf the ideal function <strong>to</strong> <strong>join</strong> as a management trainee.My time so far within <strong>BAT</strong> has been very varied and diverse. I began my career inZimbabwe at ‘Export Leaf Tobacco of Africa’, a subsidiary of <strong>BAT</strong>. This was very hands-onand involved working on a commercial <strong>to</strong>bacco farm, <strong>part</strong>icipating at the auction floors,grading <strong>to</strong>bacco, and processing leaf in the fac<strong>to</strong>ry. Within the same period I spent timein the Finance and Logistics de<strong>part</strong>ments as <strong>part</strong> of my cross-functional development.I have since spent time in other <strong>BAT</strong> operating companies. My time in the UK Southamp<strong>to</strong>nfac<strong>to</strong>ry allowed me <strong>to</strong> get an appreciation for cigarette manufacturing, and a follow upvisit <strong>to</strong> Groningen Smoking Tobacco and Cigar operations allowed me <strong>to</strong> get an overviewof a different area of our business. All of this combined has meant that even at such anearly stage in my career I have an holistic view of our business.My most stretching experience was when, <strong>to</strong>gether with another management trainee, Iwas responsible for preparing the company <strong>to</strong> meet the standard necessary for externalaccreditation. This involved drawing up quality and environmental policies, cascading thepolicies throughout the company, assisting line managers with the documentation ofde<strong>part</strong>mental procedures and carrying out internal audits.I think the diversity of <strong>BAT</strong>’s people makes it a <strong>part</strong>icularly open-minded and stimulatingplace <strong>to</strong> work. There is a dynamism <strong>to</strong> the environment that makes the daily experiencenever less than exciting and, quite frequently, surprising.My plan is <strong>to</strong> gain more experience in Leaf, acquire additional responsibility and <strong>become</strong>a rounded and highly competent manager with the ability and confidence <strong>to</strong> accept anychallenge. I am really looking forward <strong>to</strong> my next secondment – a long-term trainingopportunity in Brazil, which should help me realise these ambitions and open up newopportunities along the way.”29
The Management trainee programme...be ambitiousPRODUCTYour entry in<strong>to</strong> the Product function <strong>will</strong> bethrough Research and Development. To buildmarket share we need <strong>to</strong> be one step ahead ofthe competition. That means continuouslyimproving our industry-leading products andsetting new benchmarks for quality. We aim <strong>to</strong>exceed our consumers’ expectations throughinnovation and the precise targeting of theirchanging preferences.In addition, we have <strong>to</strong> provide informationabout our products that is both scientificallyrigorous and capable of independentevaluation. We also have <strong>to</strong> meet thetechnological challenges presented bychanging legislative requirements.Your development in the R&D arena wouldinclude hands-on experience and training inthe following areas:Process technologyManufacturing, product qualityProduct technologyTobacco blending, materials & productdevelopment, designing cigarettes,physical & chemical data, smoking panel& consumer evaluationBiology & regula<strong>to</strong>ry issuesBiological & <strong>to</strong>xicological testing, hygiene &infestation control, additives & the environmentSmoking issuesPatentsHealth & safetyAnalytical technologywww.bat.com
JOCHEN ROELSScientific Project Leader, GermanyJochen obtained his Diploma of Chemistry at the University of Münster and thencompleted his PhD at the Technical University of Dresden. He is currently aScientific Project Leader within the Material Development de<strong>part</strong>ment wherehe is responsible for the chemical evaluation of packaging materials.“I was keen <strong>to</strong> <strong>join</strong> a business where my specialised chemistry expertise and organisationalskills could be used <strong>to</strong>gether. <strong>BAT</strong> clearly had the size, scope and ambition <strong>to</strong> fulfil thatwish. I suppose I am like many graduates in that I was looking for an organisation whereI could make breakthroughs, push boundaries and create something new. So far, I cansay that <strong>BAT</strong> has given me the opportunity <strong>to</strong> do just that, allowing me <strong>to</strong> deal directlywith suppliers and giving me the freedom <strong>to</strong> pursue my own ideas.I have learnt a great deal whilst being on The Management trainee programme, not leastthe fact that there is always more than one solution <strong>to</strong> a problem. I have worked acrossseveral different functions and disciplines. At one point I was working closely with theQuality and Analytical de<strong>part</strong>ments <strong>to</strong> investigate carbon-monoxide measurements - areal project with important consequences, which also allowed me <strong>to</strong> spend some timein our Operating Company in Zevenaar.Throughout my training I’ve been in regular contact with <strong>BAT</strong> colleagues around theworld, and I’ve benefited from access <strong>to</strong> their different views and specialist knowledge.Currently, I’m responsible for an analytical labora<strong>to</strong>ry, investigating a wide range ofpackaging materials <strong>to</strong> assess and evaluate their chemical composition. This alsoinvolves being responsible for the development and qualification of new materials.These projects have been a great challenge. It has been thrilling <strong>to</strong> work in close cooperationwith internal and external business <strong>part</strong>ners <strong>to</strong> ensure that any cus<strong>to</strong>misation<strong>to</strong> existing methods meets everybody’s needs.I’m not sure what the future holds. I’m happy working in the Research andDevelopment function at present, as the constantly increasing levels of responsibility arekeeping me stretched. I feel I am now ready for an overseas secondment, and as this isclearly an achievable ambition within <strong>BAT</strong> I’m keen <strong>to</strong> take full advantage of theinternational opportunities available.”31
The Management trainee programme...<strong>join</strong> our teamFOR MORE INFORMATIONWithin this brochure, we have aimed <strong>to</strong>provide <strong>you</strong> with realistic views and genuineinsights through the eyes of our current andpast management trainees. The brochurepack also includes a Talking about Tobaccoleaflet which should answer many of thefrequently asked questions regarding a careerin the <strong>to</strong>bacco industry. Together with ourwebsite, this brochure pack <strong>will</strong> provide <strong>you</strong>with relevant information and the latestbusiness news on British American Tobacco.In addition <strong>to</strong> these two main resources,please also consider other British AmericanTobacco publications which may assist <strong>you</strong>by providing further background information:Social ReportAbout UsAnnual Review and SummaryFinancial Statement<strong>If</strong> <strong>you</strong> would like <strong>to</strong> obtain copiesof any of the above please contact:British American Tobacco PublicationsUnit 4, Link 20, Bellingham WayNew Hythe, Kent ME20 6SPUnited KingdomT: +44 (0) 1622 794 710F: +44 (0) 1622 794 711E: bat@burnham.co.ukNEXT STEPS IN THE PROCESSApplication<strong>If</strong> <strong>you</strong> have <strong>decide</strong>d that British AmericanTobacco is for <strong>you</strong>, the first step is <strong>to</strong> completean application form. Use the form enclosedwithin this brochure pack or contact <strong>you</strong>r localBritish American Tobacco operating company.Alternatively <strong>you</strong> can apply online by going <strong>to</strong>the Graduate Careers section of our website,www.bat.com.Interview<strong>If</strong> <strong>you</strong>r written application is successful, we<strong>will</strong> invite <strong>you</strong> <strong>to</strong> attend an interview with amanager from <strong>you</strong>r chosen function and amember of the Human Resources team. Thisis as much a chance for <strong>you</strong> <strong>to</strong> find out moreabout us, as it is for us <strong>to</strong> find out whether ornot <strong>you</strong> have the strengths we are looking for.You may also be required <strong>to</strong> undertake somereasoning tests as <strong>part</strong> of our initial assessment.Assessment centreDepending on the outcome of the interview,we <strong>will</strong> invite <strong>you</strong> <strong>to</strong> a specifically designedBritish American Tobacco assessment centre.This <strong>will</strong> provide <strong>you</strong> with the opportunity<strong>to</strong> demonstrate <strong>you</strong>r skills and suitabilitythrough <strong>you</strong>r performance in a variety of<strong>part</strong>icipative and individual exercises. You <strong>will</strong>also have the opportunity <strong>to</strong> meet ourmanagers and recent graduates, and <strong>to</strong> gainfirst hand experience of what it is like <strong>to</strong> workfor British American Tobacco.Throughout the interview and selectionprocess, we are committed <strong>to</strong> keeping <strong>you</strong>informed of <strong>you</strong>r progress and providingrelevant feedback where necessary.We are looking <strong>to</strong> recruit the very best people.You are looking for the best outlet for <strong>you</strong>rtalents. We look forward <strong>to</strong> hearing from <strong>you</strong>.