If you decide to join BAT you will become part - Poslovi Infostud

British American Tobacco is a major international employer with truly globalreach. Much of who we are and what we do is beyond the scope of this orany other brochure. Instead, our aim here is to fire your imagination, giveyou a sense of the potential your qualifications, drive and curiosity create,and show you how, where and when you might explore that potential tothe full within British American Tobacco.We aim to give you a realistic and genuine view of an industry that generatescontroversy and strongly held opinions. We will focus on real people withreal stories to tell. Through them, we will show you the kinds of challenges,opportunities and rewards you can expect from us. We will also show you arange of profiles for both current graduates, who were in your position justmonths ago, and ex-graduates, who have sought and found their ownindividual paths to success.We hope to demonstrate to you the value we place on exceptionally talentedindividuals – people whose passion, intellect and attitude are the basis ofour continued success. Also, we will invite you throughout the brochure tovisit our website www.bat.com for the latest information.“If you decide to join BAT you will become part of a company where outstandingperformance is recognised, an environment full of opportunities waiting to bediscovered and a culture which believes that anything is possible.”Matias Szapiro, Argentina01

Paul Adams Chief Executive“Each year, our commitment is to select,train and empower some of the mosttalented graduates. From there, how farand how fast you progress is entirelydown to your abilities and ambitions.”03

“I really like the spirit of equality and the fact that, because anything you suggest could be beneficial to thecompany, your ideas, whether good or bad, will always be heard.” Dorothy Kore, Papua New GuineaThe Management trainee programme...be part of a winning teamHOW WE WORK TOGETHEROur Guiding Principles describe the type oforganisation we want to be and say everythingabout the organisation we have worked hardto become today. They express the way wework together at British American Tobacco,and with a wide range of organisations,communities, partners and other companies.They form the qualitative cornerstone of ourleadership vision.Strength from Diversity is a Guiding Principlethat reflects our heritage. British AmericanTobacco started life as a multinationalenterprise that, despite its name, did not havea ‘home’ market in either the UK or the USA.We were born multinational and highlymulticultural. The fabric of our Group is a richmix of cultural textures. It is this inherentdiversity that has helped us create anenvironment in which difference is somethingto both value and enjoy. For our people,Strength from Diversity means more than justunderstanding and respecting individualdifferences. It means we value and harnessthese differences as a catalyst for new ideasand truly competitive advantage.“We are a group of individuals from manycountries and many cultures. This interculturalmix of nationalities and traditionsenriches everyone it touches, making eachindividual better informed.”Nathalie Al Anbar, LebanonOpen Minded summarises the way we willencourage you to conduct your business. Weencourage our people to be receptive, openand collaborative in everything fromrelationships with colleagues to stakeholderexpectations and regulatory issues. Being opento ideas, to new opportunities and to peoplewho see the world differently is an attributethat we value highly.“We are always on the look out forimprovements and if we do come across agood idea with a good plan, we have theability, wisdom and spirit to implement it.”Andrew Yeo, MalaysiaFreedom through Responsibility describeshow we believe decisions should be takenthroughout the organisation at the appropriatelevel - as close to the consumer as possible. Foryou, this will mean real accountability from thestart of your career. You will have the freedomto make decisions as and when opportunitiesarise. In turn, you will be expected to acceptresponsibility for those decisions.“After just one month of joining, I attendedthe World Health Organisation’snegotiations in Geneva on the FrameworkConvention on Tobacco Control. Alongwith other BAT employees from othermarkets, I was representing our company -this experience made me realise howseriously management trainees are takenby our company.”Malek Bekdash, Middle EastEnterprising Spirit describes our heritage andour growth. In recent years, despite achallenging commercial environment, we havegrown the business through our skill andconfidence in seeking opportunities for success.Your role will involve demonstrating thecourage to seize opportunities and acceptingresponsibility for the attendant risks. It’s achallenge that calls for continuous innovationand the desire to strive for better, moreefficient ways of doing things.“The culture and values that werecharacterised throughout the recruitmentprocess resonated with me and made mefeel ‘now this is the kind of company Iwould like to work for!’”David Bagenda, Kenyawww.bat.com

EMMA FRANKLINFinance Support Manager, AustraliaEmma works as Finance Support Manager in Sydney for BAT Australia. An Australiannational, she joined The Management trainee programme after graduating with adegree in a Manufacturing Discipline.“The main attraction of British American Tobacco was the quality of the programme andthe fact that the company places as much emphasis on developing management andleadership capabilities as it does on acquiring technical competencies.I started in Operations and spent a year gaining a good all-round understanding of bothmanufacturing and engineering. Following my successful completion of the programmeI was promoted to the role of Manufacturing Shift Supervisor, a position that I knewwould give me significant challenges. I had to make important decisions on the spot,under pressure, knowing that I was accountable for the consequences. Also, the mergerbetween Wills and Rothmans took place while I was in Operations. Effectively, this meantmerging two factories, and accommodating major changes to production requirementswithout compromising production objectives.From the start, I always wanted to extend my knowledge of other functions, add depthto my commercial skills and, ultimately, give myself the all-round understanding I needto become a truly effective manager. So, with the full support of my coach andmanagers, I changed function completely. I took up a post as Internal Auditor in Finance,where I gained invaluable cross-functional experience through audits of Marketing, IT,Project Implementations and overseas visits to countries such as Papua New Guinea.I can’t think of another company that could, or would, have supported me in sucha profound change of direction in my career. The graduate programme gave me afoundation of management and leadership skills that made it possible for me tosuccessfully move into a function in which I had no experience.”

“Everything you need to succeed is here at BAT. It’s up to you to go and find it, express an interest, make acommitment and enlist the support and encouragement of your coach, mentors and colleagues. Do thatand there’s no limit to how far, or how fast, you can progress.” Marcio Duarte, BrazilThe Management trainee programme...make a differenceHERITAGE AND ACHIEVEMENTJoin British American Tobacco and you will bejoining an international business with afascinating and varied history dating back to1902. Today, the business is focussedexclusively on tobacco products and has aglobal market share of 17.1%. In our outlookand reach we are the most international of allthe world’s major tobacco companies. In anevolving global economy, this is certain tobecome an increasingly significant advantage.Our portfolio of some 300 brands is based ondistinct consumer segments that we believeoffer the best opportunities for satisfyingpreferences and growing our business. Theseare International, Premium, Lights and adultsmokers under 30 (ASU30) – segments that areboth profitable and growing in volume.Our four Global Drive Brands – Dunhill, Kent,Lucky Strike and Pall Mall – are wellrepresented across these four segments .Whiledeveloping our Global Drive Brands is centralto our strategy, we have also increased theprofile of two other brands that are performingstrongly. Vogue’s success reflects theimportance of the Super Premium segment,and Viceroy is making progress in manymarkets as a leading low price Internationalbrand.• Vogue MTF• ViceroyOther famous international brands, familiar tosmokers around the world, include:• State Express 555• Benson & Hedges• Peter Stuyvesant• Rothmans> For more information on our history, ourbrands and the regions in which we operate,visit www.bat.com You can find more information on our CSRpolicy and the other topics in this section atwww.bat.com“The greatest learning experience so far hasbeen to understand the holistic, sustainableand long-term way in which the entirecompany operates both internally andexternally.” Michelle Cowburn, South Africa“The nature of our market means that extraingenuity and creativity are required tocommunicate with our consumers.”Benson Zhang, Chinawww.bat.com

INDRIYATI SUMARSONOHead of Business Service, IndonesiaNow Head of Business Services for BAT Indonesia, Indri joined the businessimmediately after graduating. She entered the Finance function as a managementtrainee and rapidly worked her way up to the position of Financial Controller, atwhich point she moved to a wholly new area and accepted the challenge ofrunning the Business Services function.“I expected a great deal of BAT when I first joined the company. BAT had an excellentreputation for training and development in the Asia Pacific region and was clearly amajor player on the international business stage.That said, I was prepared to put in a great deal of effort and really make the most ofthe opportunities available. Even now, I’m proud of the fact that I graduated from myThe Management trainee programme early. I felt I was starting on a journey, and Iknew that The Management trainee programme was just the beginning.A major milestone early in my career involved automating Finance function processesthat had previously been manual and labour-intensive. The benefits were immediate,obvious and, in a business where speed of response, dynamism and energy are highlyvalued, very much appreciated.My biggest challenge to date, without a doubt, has been moving to a senior rolewithin Business Services. This was a completely new function, and to me felt like a boldmove. However, colleagues and senior managers provided me with support andencouragement, and BAT has been quick to provide me with the training and tools Ineed to succeed in such a different environment.I now have a fresh perspective on the business as a whole. Each move or promotionhas given me the chance to make a greater contribution, not least because my broaderview of BAT adds value to my judgement and opinions.I think my career path says a lot about BAT’s willingness to promote and reward onmerit, rather than age or seniority. I don’t know what my next move will be, but whatI do know is that I will continue to be stimulated, rewarded and valued and my rolewill be matched to my unique and individual career interests in the company.”07

“The reality of the The Management trainee programme for me is a day-to-day job full of challenges andcontinuously new tasks...here there is no place for routine. What counts is innovation and not beingafraid to challenge the status quo.” Brernard Wyszynski, PolandThe Management trainee programme...achieve your goalsTHE MANAGEMENT TRAINEE PROGRAMMEThrough our unique development programme,The Management trainee programme, you willacquire the skill, competence and confidenceto succeed in a complex business environment.Our objective with The Management traineeprogramme is to create managers of the futureto a globally consistent standard of excellence,although never at the expense of individuality,or personal or cultural expression. At all times,we will provide you with the support andencouragement you need to maximiseopportunities for personal contribution. Wewant you to discover just how far yourpotential can take you.Throughout the two-year scheme you will beworking to develop a sharp commercial focusand a balance of functional excellence and keymanagerial skills. Ultimately, you will build abright future for yourself by consistentlydelivering business success.THE BIG PICTUREWhen you join British American Tobacco wemake it our priority to orientate you to ourbusiness. In a business of this size, complexityand ambition, it’s important that you gain anearly understanding and appreciation of ourcorporate values and culture, the role of eachfunction, industry issues in your country, ourproduct, and how it is marketed. Regardless ofwww.bat.comthe function you choose to join, you will beable to increase your knowledge of Marketing,Leaf and Manufacturing by accompanying acolleague who works in these areas. You will beasked to set your own objectives for thedevelopment period and given the tools tofully utilise your own preferred style oflearning.“If you choose to work here, you’ll face thedemands that come both from thecompany and the market but you’ll also seeyour horizons widening every day.”Romina Hesayne, ArgentinaREAL RESPONSIBILITYAt British American Tobacco we expect you towork on issues that relate to our business as awhole. This will involve being a member of amulti-disciplinary team solving real businessproblems with intelligent, effective solutions ofyour own design. Short cross-functionalplacements will also enhance your generalbusiness knowledge.The development programme details thetechnical skills and knowledge you will need.Our expectations of your performance will beexplained clearly to you. Working within ateam in a real situation will help you to assumeincreasing levels of responsibility, and enableyou to make a direct, tangible and highlyvisible contribution to the business.Your selection for The Management traineeprogramme will involve an assessment of yourmanagerial potential and latent managementskills. Where necessary we will support yourskill development with additional formaltraining. As you prepare for your move to amanagerial role, you will be provided withopportunities to put these skills into practice.You choose the function that best suits yourstrengths and The Management traineeprogramme will structure your developmentaround a clearly defined – and mutually agreed– set of objectives.SUPPORT AND ENCOURAGEMENTThe Management trainee programme willprovide you with two important sources ofsupport and encouragement. Your coach willbe your line manager, working with you andguidingyour assignments to ensure that youreach the standards expected of you andprogress at a rate that reflects your potential.Your mentor will be an experienced managerfrom another function, sharing the benefit ofhis or her experience and supporting you inthe achievement of your personal objectives.“If you want to work somewhere that offerscountless opportunities and genuineresponsibility at an early stage, then BritishAmerican Tobacco is a company that willsupport you.” Oliver Moritz, Germany

HASAN ADNANHead of HR, IranHasan has recently moved to Iran where he has taken the role of Head of HumanResources.“I joined BAT’s Challenge Initiative programme because as a fresh graduate, my keypriority was to look for an organisation that could provide me with fast trackdevelopment as an HR professional and offer me an international career at a laterstage. Also, having just completed an MBA in HR, I felt that the multi-nationalism andscope of the business would give me more opportunities to put my expertise andpassion to good use.During the course of The Management trainee programme I had a great deal ofexposure to the various disciplines. This gave me an early opportunity to understandthe strategic role of HR in the context of the business as a whole. Just as importantly,working on cross-functional projects has given me a rounded and balancedunderstanding of how this major multinational business operates, and how everyone’scontribution plays a vital and unique part in delivering the corporate vision.I believe my work as a Change Management Facilitator was a significant step forward,as it helped me develop and implement a major change management programme.This allowed me to develop my capacity for strategic thought, and was the kind ofexposure you might expect as a more experienced manager rather than amanagement trainee. Projects like this helped me fast-track my learning and careerprogression, giving me the freedom to set goals and make important businessdecisions while simultaneously gaining both the confidence and opportunity to provemy capabilities.In common with my previous career moves, my current role is proving to be the mostcomplex, challenging and, consequently, rewarding to date. As Head of HR in Iran,my team and I are responsible for building an entire organisation in a country wherepotential employees are hard to source and consultants, recruitment agencies andother external suppliers are in short supply due to the limited presence of multinationalcompanies. It won’t be easy, but I know it will be fulfilling and hugely enjoyable.”09

“In my eyes the best recognition I’ve been getting is straight from the business, when people walk up toyou and say ‘you’ve done a great job.’” Emma Jane Richardson, SwitzerlandThe Management trainee programme...develop your skillsLEARNING AND DEVELOPMENTAt British American Tobacco we encourageyou to spend quality time thinking about yourdevelopment and your career. We have thetools and the expertise to help you do this,but remember that you are expected to be anactive participant in this process. Learning anddevelopment is not something that thecompany 'does' to you - it's up to you totake the initiative and drive your owndevelopment. How far and how fast youprogress is up to you.The opportunity to learn will be around youeveryday. Development can come fromassignments to various departments withina function, working in different functions oreven moving to a different country. Together,we will find a path that promises to stretchyour capabilities, build awareness of yourstrengths and weaknesses, and optimise yourexposure to on-the-job challenges, internal andexternal training programmes and e-learningself-study activities.We know that to ensure our future managersare highly qualified and motivated, we need toprovide you with opportunities to grow anddevelop. We believe that continuous learning isthe key to success in a constantly changingand ever-demanding environment. We arelooking for people with a mindset that canaccept and build upon constructive criticismand those with a desire for knowledge andnatural curiosity. We will meet our part of thebargain by supporting and facilitating yourlearning and development throughout thecourse of your career with British AmericanTobacco.“The company’s The Management traineeprogramme felt like an extension of mydegree course. The only difference is thatmy degree involved learning from lectures,while The Management trainee programmeinvolved learning by doing.“Rumana Rahman, BangladeshREWARD AND RECOGNITIONReward means something different to eachof us. We’ve already told you something ofthe positive team relationships, the careeropportunities and the challenging roles thatcharacterise our business and represent a realand valued career benefit to our people.Across the business, our practices in the areaof Remuneration and Benefits aim to supportour goal of attracting and retaining the besttalent for the organisation – both now andin the future.Around the world we will continue to offercompetitive benefits and salaries to secure highcalibre talent. We provide packages in keepingwith local market salaries whilst ensuring thatour pay practices demonstrate a clear, fair linkwith performance. We compare ourselves to aselect group of blue-chip companies (FMCGand others) who target the same pool ofworld-class talent as British American Tobacco.This allows us to maintain an attractivelypositioned salary and benefit package. Thispractice is applied to all employees, fromexperienced managers to graduates startingout on The Management trainee programme.As you grow, deliver and exceed expectations,you will be rewarded with increasedresponsibility and unique challenges.“The company has evaluated and recognisedmy work the best way I think they could,giving me more responsibility and morechances to show what I can do and howmuch I can contribute to the growth of thecompany.” Hector Valero, Venezuelawww.bat.com

LUC BADIBANGACorporate Social Responsibility Project Manager, UKLuc is a Congolese national who completed his management trainee schemein BAT Congo. He is currently on secondment in the UK as Corporate SocialResponsibility Project Manager whilst remaining a Non-Executive Director ofBAT Congo.“With drive, determination and a willingness to learn, it’s possible to progress veryquickly at BAT. From starting as a management trainee in 1998, I have had several roleswithin the function, all of which have increased in both responsibility and seniority.During my time as CORA manager in BAT Congo, I worked to improve existingcommunication channels within the business. This work included revamping themonthly team briefings and creating forums for employees to meet with the ManagingDirector -irrespective of their position in the company. These attempts at makingcommunication more open were particularly welcomed by staff and enabled them tounderstand the company vision. They were also used to communicate how and whythe work of CORA is vital to employees, the company and external audiences.One of my proudest achievements so far was when I successfully lobbied thegovernment to adopt tax reform within the tobacco area. The existing tax regulationsfavoured the informal sector and illegal trade, so tax reform was essential to our businesssuccess. The project entailed securing the involvement and respect of high rankinggovernment Ministers and Presidential Cabinet Advisors – which was an extremelychallenging exercise as the local cultural context is one in which seniority comes withage. Over time, I built strong relationships at this level via detailed project plans and oneto-onemeetings. After many late nights and a lot of hard work I delivered a presentationto the whole Cabinet and successfully managed to convince them of the benefits of theproposed tax reform – this resulted in gaining Presidential approval.If you are thinking of a career with British American Tobacco, one of the things I valuethe most is the open-mindedness that characterises BAT around the world. Good ideas,good management techniques and team spirit are a globally recognised currencywithin the business and, if you can make a lasting contribution in these areas, youare sure to go far.”11

“BAT gives equal opportunities ofdevelopment to all employees andgives the support to ensure thatpeople are being fully developedaccording to their individual needs.”Jean Pierre Baseme, CongoThe Management trainee programme...investigate further

Our core functions Your qualifications, interests and ambitions will largelydetermine where you start your career with British American Tobacco. Whereveryou go within the business, you can be assured of finding tough challenges,inspirational managers and committed colleagues. You will also find anenvironment where energy, enthusiasm and fun are a daily reality. Above all, youwill have the prospect of career progress that fully reflects your achievements andcontinuing contribution.We will give you a closer look at the core functions of our business over thefollowing pages and introduce you to some of the people who are currentlydeveloping their management careers in those areas. Within each function you willfind a wide and growing range of opportunities giving you the choices you needto develop your career, specialise, generalise, or alter course.Remember, the profiles in this brochure are real, but they’re not you. Each andevery person will pursue a different career path, at varying rates of progress and ina variety of directions. We don’t know where your career might take you. All wecan promise is to provide the support, the culture, the environment and theopportunities you need to take you there. Only you can ensure that you make themost of what we have to offer and have the power both to imagine a successfulcareer and then make it happen.There is, of course, far more to a business of our size and scope than can bedescribed in these pages, you can find additional information at www.bat.com.

SHADI ABU DIABInternational Brand Marketing Executive, VenezuelaShadi has a Masters Degree in Marketing Management and currently worksas an International Brand Marketing Executive with the Lucky Strike Teamin Venezuela.“I wanted to work in international marketing and BAT was clearly a leader in the field,with a portfolio of high profile brands. I also appreciated the challenge involved infinding new and innovative ways to market a controversial product.In addition, I wanted to be part of a young, dynamic team with the enthusiasm anddrive to bring great ideas to life. BAT has more than lived up to my expectations. I cansafely say that, over the last two years, I can’t recall a single day when I didn’t learnsomething new.The programme introduced me to all aspects of sales, and both trade and brandmarketing. At the beginning, I was at the ‘sharp end’ of the business – working with thedistribution and sales forces to sell the product. This helped me gain the confidence tomeet and do business with a wide variety of people. It also gave me a vital commercialunderstanding of the relationship between marketing and sales. My commercialawareness was broadened through visits to factories and tobacco fields. Formal trainingcourses allowed me to develop my managerial skills in line with BAT’s business vision.My time in Trade Marketing was spent looking to satisfy the needs of important clientsthrough unusual advertising channels. My current role is all about trying to gain marketshare for Lucky Strike in a very competitive market. For me, being part of theInternational Brand Marketing team feels like a dream come true - it’s exactly whereI wanted to be at this stage in my career development.All of the above has been made easier with the ongoing support I receive from mycoach and mentor, who have been willing to share their invaluable years of experience.They are very busy people, but somehow they always find the time to listen and help.Accepting the challenge of joining British American Tobacco means stepping into aworld of opportunities you can’t imagine. It’s incredible how much knowledge andexperience I have obtained in such a short time. Already, I’ve opened many doors, allof them promising to lead to a bright future.”15

The Management trainee programme...lead and manage changeHUMAN RESOURCESWith over 55,000 staff employed directly andindirectly around the world, our HumanResources function exists to deliver outstandingbusiness performance through the developmentof our people. To make this happen we mustcreate a climate and culture that empowers thisperformance.We believe that we will only achieve our visionwith inspired and inspirational people who havea passion for our business and who derivepersonal fulfillment from what they do. HR hasthe task of building the frameworks allowing usto attract, develop, motivate, support andreward high quality talent. It also builds futureleaders through the development of ourleadership capabilities.Your role will be to help shape the culture ofa dynamic business, creating an environmentin which high performance is recognised,development encouraged and where the abilityto learn is rapidly transferred into action.To help you deliver that result, we will provideyou with experience that will help you buildyour technical HR expertise across the followingareas and enhance your ability to link theseskills to the achievement of business goals:Strategic business partnershipLeading organisational changeChampioning issues that are relevantto employeesManaging the efficiency of all HRrelated activitiesIn each of these roles, you will be expected toact as a catalyst in making recommendationsthat will shape the corporate agenda, and toproject your personal credibility and influenceto deliver on them.To do this, you will need:Strong interpersonal and leadership skillsThe ability to see the big picture whilemanaging the everydayA real interest in how people drive businessThe strength and integrity to take toughdecisions when necessaryA passion for coaching and developing peoplewww.bat.com

RAZEEAH BELATHHR Management Trainee, MauritiusRazeeah graduated from the University of Mauritius with an honours degreein Management, and is currently a management trainee within the HR functionof BAT Mauritius.“I first experienced British American Tobacco as an intern during my degree studies.This gave me an invaluable insight into the business and allowed me to reach anobjective opinion on BAT as a potential employer.Having made it onto The Management trainee programme programme I’m certain thatI’ve made the right decision. After just nine months, the HR Executive was secondedout. This development presented me with a great deal of additional responsibility, notleastfor projects such as validating the company vision, improving internalcommunications and helping to manage the Global Employee Opinion survey.Entrusting me with this level of responsibility and involvement acted as a verypowerful reward and incentive, and gave me the motivation to strive for evenbetter performance.The responsibilities also proved to be important building blocks in my personal,professional and functional development. My understanding of the business hasbeen accelerated through various cross-functional projects, while off-the-jobtraining programmes, such as team building and leadership, negotiating skills andpresentation skills, have started the process of realising my management potential.The advice and support I’ve received from my coach has been fundamental to myprogress. I’ve learned from the values that lie at the heart of our business – support,openness, feedback, fun, innovation, and continuous improvement.My medium-term goal is to become the Head of an HR function with a BAT operatingcompany. After that, I can see myself moving into a more strategic role at a higherlevel. Whatever happens, I’m assured a career in which no two days are the sameand where merit is the sole criterion for career progression.”17

The Management trainee programme...take responsibilityFINANCEIn a global business like British AmericanTobacco, a commercially astute Financefunction is critical to the execution of goodbusiness decisions – for example, about whichbrands or countries to invest in, in evaluatingand improving returns and, of course, inmanaging the delivery of consistent profitgrowth to the shareholder.Our finance managers are part of the decisionmakingteam - business partners who areconsulted and involved day-to-day, not merelyreporting results and setting budgets. Havingmoved beyond the ‘comfort zone’ provided bypurely technical accountants, and into addedvalue decision support, we require people whoare commercially astute, intellectually curiousand passionate about not just figures, butbusiness life.Whether you are working in tax or treasury, orin the business partnership roles supportingmarketing, operations and the other functions,you will need excellent communication andinfluencing skills to represent finance in thecommercial arena.Finance within British American Tobacco includes:Setting and delivering againstfinancial objectivesPlanning and budgeting for optimal useof resources to grow the business and tosatisfy shareholder expectationsManagement reporting to the Board onbusiness performance, current and futureStatutory reporting and support ofInvestor RelationsAudit and business risk managementActing as a value adding business partner inthe Operations, Marketing, Human Resources,Corporate & Regulatory Affairs (CORA) andLegal functionsSupplying the right information at theright timeUnderstanding the external environmentin which business is doneUnderstanding the business itselfFocusing on appropriate resource allocationManaging complexity while saving costManaging risksDeveloping planning and control systemswhich drive and reward the right thingsOur minimum expectation is that you will havea high level of technical skill. To act as abusiness advisor, however, we expectunderstanding of the environment in which wedo business, both globally and locally, as wellas a grasp of British American Tobacco’s globalstrategy and business methodology. Yourability to go beyond technical expertise intothe ‘big picture’ will be tested throughout yourcareer, starting with The Management traineeprogramme.www.bat.com

CLAIRE DE VALENCEFinance Management Trainee, SwitzerlandFrench Business graduate Claire currently works as a Finance ManagementTrainee with BAT Switzerland.“I was initially attracted by The Management trainee programme itself. It offeredplenty of support and training, but not at the expense of individuality or responsibility.It seemed a natural progression from my degree course - personally, academicallyand professionally.I joined the Finance function because I liked the fact that the function had a strategicinput that went way beyond just ‘number crunching’. So far, I’ve not been disappointed.Finance with BAT Switzerland is fun, fast-moving with a big requirement from managersto be innovative. I’m currently working in Corporate Finance, working on cash flowforecasts, participating in the company planning process and developing tools to trackour foreign exchange performance. This involves following up on the cash movementsand investments we make, which is a critical area in a multinational company.When I joined BAT my main expectation was to learn and to learn fast. What I’vefound is that every day brings new challenges and the opportunity to learn new skillsand deal with any mistakes made. Accepting responsibility for these isn’t easy, but mycoach is always positive, helping me realise that there is always something valuable tolearn from every experience. In just seven months I am more independent and amreally starting to release the potential of my analytical skills. It is so rewarding to seethat I can spot miscalculations more quickly, make links faster and I am really startingto understand the financial impacts of price, tax and overhead charges.At BAT we are given good tools to work with, the working hours are flexible and TheManagement trainee programme is comprehensive. Most of all, the people arepassionate about what they do and the real emphasis put on team work makes my dayfull of life!Now that I’ve nearly finished my time in Corporate Finance, the next three months willgive me exposure to cross-functional projects, three months on an overseasassignment, team building seminars and, no doubt, plenty of challenges that I’ve yetto imagine. One day I’d like to make it to Financial Director level. I don’t know how I’llget there, or how long it will take. The one certainty is that it will be a hugelyenjoyable process and one that is never less than immensely challenging.”19

The Management trainee programme...make decisionsBUSINESS SERVICESAt British American Tobacco, Business Servicesplays a critical role in enabling the Company tooperate efficiently and effectively across theglobe.Our Business Services professionals, using acombination of business and technologyknowledge, develop innovative and creativesolutions across the broadest range of areas.The objective isto enhance BAT’s productivity, profitability,communications and speed of response.The outcome is significant competitiveadvantage and the successful execution ofbusiness strategies.Our activities range from generating businessprocess redesign all the way through totechnology recommendations, development,implementation and on-going support.We will provide you with all the trainingand support you need, focussing on thefollowing areas:Business systems solutionsBusiness systems consultancyBusiness analysis and process re-engineeringBusiness case developmentSystems architecture and design, buildand implementationTechnical architectureApplication architecture designTelecomsNew technology researchIT securityService deliveryProject managementApplication supportSupplier managementEnd user service managementThere are few more challenging arenas inwhich to deliver innovation than today’s highlycompetitive world of Business Services. If youfeel you have what it takes to meet thatchallenge, there’s no better place to prove yourworth than British American Tobacco.www.bat.com

TIM FOWLEBusiness Services Management Trainee, UKTim graduated in History from the University of Leicester and joined theBritish American Tobacco Challenge Initiative through the Business Servicesfunction.“Of the several job offers I had to consider after graduating, BAT stood out as abusiness with a uniquely global profile and the kind of opportunities that promisedto keep me motivated and challenged throughout my career.I chose the Business Services function because BAT has developed the BusinessServices environment for ‘business technologists’, and not just technical experts. Isoon learned that leadership and the ability to generate new ideas are the qualitiesmost valued in BAT Business Services Managers. Also, I could see that BusinessServices runs through every aspect of BAT’s worldwide operation and is at the heart ofthe company’s commitment to innovation and continuous improvement.I’m currently working with the Global HR Systems Team, where I am representingBusiness Services as a Project Manager. My task is to select a supplier for a globalsystem. The solution chosen and developed will ultimately be deployed in over 80end markets around the world. I’ve also managed a project to define and implementa new support model for an HR system – a challenge that has helped me broaden myunderstanding of the business as a whole.To date, my biggest challenge has been a seven-week assignment in Korea, where Iworked with a multi-disciplinary, multinational audit team engaged in assessing themanagement of risk and control in BAT Korea’s business process. The work was hard,but immensely rewarding, and I’ll never forget my time in Korea.The tobacco industry is an extremely interesting area in which to work. Every businessdecision is shaped and driven by the fast-paced nature of the business environment.The challenge is to master your own discipline and optimise the relevance of youractions to the rest of the business.In the long-term, I’d like to further my Business Services career from a business-facingperspective, and for that I’ll need more management training, more exposure, andmore international assignments. I know BAT will support me in realising myambitions.”21

The Management trainee programme...be open mindedCORACorporate & Regulatory Affairs (CORA) helpsBritish American Tobacco gain recognitionas a responsible company in an industry seenas controversial.Our work is about building and sustaining apositive corporate reputation that will helpour business compete and prosper. We addressthis through engagement, opencommunications and constructive dialoguewith key stakeholders including: investors,governments, regulators, journalists,consumers, suppliers, business partners, ouremployees, scientists, medical experts, nongovernmentalorganisations, pressure groups,local communities and more.Our reputation isn’t just about what we say– it’s also about what we do – responsibly.CORA works with the business to:Ensure that the principles of CorporateSocial Responsibility are rooted in the workof every function and pursued with integrityDevelop and follow a first-rate approach toSocial Reporting through listening andresponding to our stakeholdersCommunicate widely, clearly and openlyabout our business, its performance, ourpeople and our news, views and valuesUnderstand our complex political andregulatory environment and engage withgovernments and other key bodies toachieve sound and fair regulationExplain the business and its performanceregularly and clearly to our shareholdersBritish American Tobacco seeks leadership ofthe tobacco industry by continuing to createsustainable shareholder value anddemonstrating corporate social responsibility.This strategy puts CORA’s work at the forefrontof many of the Group’s most challenging issuesand forward thinking initiatives.To allow you to develop experience andexpertise that will enhance your career andhelp us achieve the CORA strategy, we willprovide you with the opportunity to take realresponsibility in working across the followingkey areas within CORA:Corporate Social Responsibility and SocialReportingRegulation and Political AffairsCommunications – internal and externalBritish American Tobacco is committed todeveloping talented people throughout thebreadth of its organisation. Within CORA, wewill provide you with support and careerdevelopment opportunities to enable you toachieve outstanding results in a challengingand exciting environment.www.bat.com

‘VALERIE LEGRIRORECORA Management Trainee, MauritiusValérie graduated with a postgraduate qualification in International Tradeand Communications and a Masters in Spanish and English, and then secureda position as a Management Trainee in Corporate and Regulatory Affairs withBAT Mauritius.“Having studied in Europe and gained an insight into the breadth and reachof multinational companies, I knew that BAT was the clear choice in Mauritius.CORA appealed to me because the function is faced with ever-changingchallenges, which vary enormously from country to country. More than meremanagement of communication between employees and external stakeholders,the CORA department in BAT acts as the guardian of our reputation as aresponsible tobacco company.Working in a controversial industry, it’s important to be part of a company inwhich ethics, meritocracy and a commitment to initiatives such as the anti-youthsmoking programme are valued.I’ve been lucky enough at this early stage in my career to play a significant rolein developing the Social Reporting process for BAT Mauritius. This project mademe realise that even though I viewed myself as a management trainee, mycolleagues saw beyond this and viewed me as an important part of the SocialReporting team.Looking back at the last 10 months, one of my biggest personal achievements hasbeen to contribute in re-injecting a sense of commitment and enthusiasm amongstthe employees by encouraging them to actively participate in communicationmeetings. Individuals are now able to share their achievements, experiences andthose of their departments through presentations to all their colleagues.The training, development and guidance I’ve received have been consistentlyexcellent, as has the extent and nature of my exposure to major projects. I hopeto expand my horizons and increase my international exposure by working inanother BAT operating company. To reach this goal, I know that BAT will help meopen doors through training, increased business awareness and cross-functionalprojects. However, I know that the more determined I am to succeed, the moreopportunities will become available.”23

The Management trainee programme...organise opportunitiesOPERATIONSOur challenge is to get the ‘right product’ tothe ‘right place’ at the ‘right time’ at the ‘rightcost’. This requires the orchestration andexcellent management of a wide range ofactivities from the development of productsthat meet the needs of our customers, to theoperation of the Supply Chain which beginswith us causing tobacco to be grown and endswith the delivery of products to the satisfactionof our customers. To successfully manage sucha wide variety of functions, Operations calls fora diverse mix of people - to bring the broadestrange of talents, perspectives and backgroundsto the mix.To develop future generations of products youwill need an enquiring mind, a great deal ofcuriosity about the material world, and aconstant need to discover better, faster andsafer technological solutions.Our Leaf operations require a uniquecombination of craft, experience and science tosuccessfully manage a natural product fromseed to the point-of-sale. In Manufacturing, akey element of our supply chain, you willdiscover a fast-moving, pressurised, qualityfocussedenvironment in which the smallestdetail can make the biggest difference, andwhere the ability to think and act fast is ofparamount importance.The first part of your development inOperations will be to gain a generalunderstanding of Product and Supply Chain.This will be followed by more in-depthtraining, so that by the time you’ve completedThe Management trainee programme you willunderstand how the functions interact, howour people coordinate their thoughts andactions, and how the entire function isfocussed to meet customers’ changing needs.www.bat.com

JASON KHOOOperations Management Trainee, MalaysiaJason is a Malaysian who graduated in Electrical/Electronic Engineering and is nowa management trainee with BAT in Singapore.“Since joining British American Tobacco I’ve exceeded limits and explored capabilitiesthat I never knew I had in me. My current role is to manage aspects of Productionin the Manufacturing Department - a huge challenge made all the more testing bysignificant restructuring involving the redesign of many processes and procedures.Recently, I’ve led a team in the planning and implementation of a new calibrationsystem for all measuring equipment. My biggest challenge, though, was to lead aproject designed to introduce visual controls across the entire manufacturing area.The responsibility was that much greater because most of the team members weremanagers and far more senior than myself.Responsibility and accountability are the hallmarks of The Management traineeprogramme. I remember being called by the Quality Control Officer in the middleof the night. She told me that the plant’s moisture measuring equipment was givingcontradictory results and that we might be about to produce around two million rejectcigarettes. Alternatively, we could stop production altogether and incur serious losses inrevenue - this was a decision I had to make. My recommendation was that productionshould be continued as normal - it was a calculated risk that paid off, as the productwas fine. If you feel you’re not ready for accountability or don’t have the ability toremain calm under pressure, think twice before joining BAT as a management trainee!The environment is hard work but fun, and I’m learning more and more every day. Inleading a team spanning a wide range of age and experience, my management skills,in particular, are being put to the test. Being the youngest, I have had to exercisepatience and work hard to earn respect. I constantly review my approach to ensureI maintain effective communication with all the members of my team. I can’t imaginegaining this breadth, depth and intensity of experience in any other business.A motivating factor for me is that, as time goes by, I’m working on increasinglycomplex assignments and being given more and more freedom to make decisions. It’sa good feeling, because it tells me that the company values and recognises my talent.”25

The Management trainee programme...be innovativeSUPPLY CHAINWorking in the Supply Chain function, you willsee how the key processes of ‘Plan, Buy, Make,Move’ must be managed in an integrated wayto deliver products to the market place to theoptimum satisfaction of our customers.Your development will include exposure andtraining in the areas of:Supply Chain processesSupply Chain organisation and managementRegulatory frameworkQualityCommercial awarenessYou will then have the opportunity to focuson one of two areas:Procurement - where your developmentwould include exposure and training in theareas of:Vendor managed relationshipsNegotiationDevelopment of commodity strategiesManufacturing - where your developmentwould include exposure and training in theareas of:Factory managementProcess & controlKnowledge of technologiesEmployee relationsProject managementRisk managementwww.bat.com

SARAH MARTINMaterials Supply Manager, UKSarah has just completed her The Management trainee programme – six monthsearly. She was the second management trainee to join the programme throughthe Supply Chain function in the UK.“British American Tobacco appealed because of the size of the business and theopportunities that a truly multinational company could provide. I particularly wanteda role with an international perspective, so Supply Chain, which deals mainly withExport Markets, seemed an ideal place to start.I wanted a challenge from the outset, and although BAT promised exactly that, I wasstill surprised to be given roles with real responsibility and accountability so early on.One of the first major projects I worked on came through the Brand Launch andModifications Team. We were working to accommodate a new European Directiveconcerning Health Warnings on cigarette packs. The sheer size and complexity of thisproject has been the most challenging aspect of working in BAT to date. Together, wewere managing 31 development briefs with consequences for end marketsthroughout Europe. This meant altering 247 products, which equated to 529materials changing. We had to focus on many different facets – everything fromlegislation in different markets to production tracking, materials tracking, artworktracking and working as part of a virtual team to minimise ‘write-offs’.I became a Materials Supply Manager 18 months later. I felt very privileged to moveinto a management role early and it was great to know that the work I’d completedwas recognised - it proved to me that if you put in the effort you willbe rewarded.British American Tobacco is a business that puts you in at the deep end, but givesyou all the support and encouragement you need to stay afloat and make progress.There’s been a strong sense of team spirit on every project that’s come my way, andthis really motivates me on a day-to-day basis.The industry itself adds another dimension, making my role even more exciting.Things change so fast, and so dramatically, that there’s always something new tolearn and a fresh challenge to face.”27

The Management trainee programme...broaden your horizonsSUPPLY CHAIN - LEAFOur commitment is to ensure that the highestquality product is available consistently, at acompetitive price, to the taste and satisfactionexpectations of our consumers around theworld. With a wholly natural product, we are inthe business of predicting and managingenvironmental, social and other local influenceson a daily basis.Our reputation for exceptional leafmanagement and blending resides in everysingle tobacco product we bring to themarketplace. That’s a responsibility thatdemands real enthusiasm, tenacity and a sharpfocus on quality from each and every managerwithin our Leaf function.Your development in the Leaf arena wouldinclude training and hands-on experiencein the following areas:Leaf production systemsAgronomic knowledgeAgricultural & extensionservices managementLeaf grading & buyingLeaf processing blendingLeaf processing & operationLeaf product qualityLeaf exportLeaf cigarette blendingwww.bat.com

BRIAN NCUBELeaf Management Trainee, ZimbabweBrian is a Zimbabwean national currently working as a Leaf management trainee inthe UK. He has a MSc in Advanced Farm Management from the Royal AgriculturalCollege, Cirencester.“I knew from friends and teachers that BAT was a successful company with a goodreputation for supporting, promoting and rewarding talented employees. My academicbackground made Leaf the ideal function to join as a management trainee.My time so far within BAT has been very varied and diverse. I began my career inZimbabwe at ‘Export Leaf Tobacco of Africa’, a subsidiary of BAT. This was very hands-onand involved working on a commercial tobacco farm, participating at the auction floors,grading tobacco, and processing leaf in the factory. Within the same period I spent timein the Finance and Logistics departments as part of my cross-functional development.I have since spent time in other BAT operating companies. My time in the UK Southamptonfactory allowed me to get an appreciation for cigarette manufacturing, and a follow upvisit to Groningen Smoking Tobacco and Cigar operations allowed me to get an overviewof a different area of our business. All of this combined has meant that even at such anearly stage in my career I have an holistic view of our business.My most stretching experience was when, together with another management trainee, Iwas responsible for preparing the company to meet the standard necessary for externalaccreditation. This involved drawing up quality and environmental policies, cascading thepolicies throughout the company, assisting line managers with the documentation ofdepartmental procedures and carrying out internal audits.I think the diversity of BAT’s people makes it a particularly open-minded and stimulatingplace to work. There is a dynamism to the environment that makes the daily experiencenever less than exciting and, quite frequently, surprising.My plan is to gain more experience in Leaf, acquire additional responsibility and becomea rounded and highly competent manager with the ability and confidence to accept anychallenge. I am really looking forward to my next secondment – a long-term trainingopportunity in Brazil, which should help me realise these ambitions and open up newopportunities along the way.”29

The Management trainee programme...be ambitiousPRODUCTYour entry into the Product function will bethrough Research and Development. To buildmarket share we need to be one step ahead ofthe competition. That means continuouslyimproving our industry-leading products andsetting new benchmarks for quality. We aim toexceed our consumers’ expectations throughinnovation and the precise targeting of theirchanging preferences.In addition, we have to provide informationabout our products that is both scientificallyrigorous and capable of independentevaluation. We also have to meet thetechnological challenges presented bychanging legislative requirements.Your development in the R&D arena wouldinclude hands-on experience and training inthe following areas:Process technologyManufacturing, product qualityProduct technologyTobacco blending, materials & productdevelopment, designing cigarettes,physical & chemical data, smoking panel& consumer evaluationBiology & regulatory issuesBiological & toxicological testing, hygiene &infestation control, additives & the environmentSmoking issuesPatentsHealth & safetyAnalytical technologywww.bat.com

JOCHEN ROELSScientific Project Leader, GermanyJochen obtained his Diploma of Chemistry at the University of Münster and thencompleted his PhD at the Technical University of Dresden. He is currently aScientific Project Leader within the Material Development department wherehe is responsible for the chemical evaluation of packaging materials.“I was keen to join a business where my specialised chemistry expertise and organisationalskills could be used together. BAT clearly had the size, scope and ambition to fulfil thatwish. I suppose I am like many graduates in that I was looking for an organisation whereI could make breakthroughs, push boundaries and create something new. So far, I cansay that BAT has given me the opportunity to do just that, allowing me to deal directlywith suppliers and giving me the freedom to pursue my own ideas.I have learnt a great deal whilst being on The Management trainee programme, not leastthe fact that there is always more than one solution to a problem. I have worked acrossseveral different functions and disciplines. At one point I was working closely with theQuality and Analytical departments to investigate carbon-monoxide measurements - areal project with important consequences, which also allowed me to spend some timein our Operating Company in Zevenaar.Throughout my training I’ve been in regular contact with BAT colleagues around theworld, and I’ve benefited from access to their different views and specialist knowledge.Currently, I’m responsible for an analytical laboratory, investigating a wide range ofpackaging materials to assess and evaluate their chemical composition. This alsoinvolves being responsible for the development and qualification of new materials.These projects have been a great challenge. It has been thrilling to work in close cooperationwith internal and external business partners to ensure that any customisationto existing methods meets everybody’s needs.I’m not sure what the future holds. I’m happy working in the Research andDevelopment function at present, as the constantly increasing levels of responsibility arekeeping me stretched. I feel I am now ready for an overseas secondment, and as this isclearly an achievable ambition within BAT I’m keen to take full advantage of theinternational opportunities available.”31

The Management trainee programme...join our teamFOR MORE INFORMATIONWithin this brochure, we have aimed toprovide you with realistic views and genuineinsights through the eyes of our current andpast management trainees. The brochurepack also includes a Talking about Tobaccoleaflet which should answer many of thefrequently asked questions regarding a careerin the tobacco industry. Together with ourwebsite, this brochure pack will provide youwith relevant information and the latestbusiness news on British American Tobacco.In addition to these two main resources,please also consider other British AmericanTobacco publications which may assist youby providing further background information:Social ReportAbout UsAnnual Review and SummaryFinancial StatementIf you would like to obtain copiesof any of the above please contact:British American Tobacco PublicationsUnit 4, Link 20, Bellingham WayNew Hythe, Kent ME20 6SPUnited KingdomT: +44 (0) 1622 794 710F: +44 (0) 1622 794 711E: bat@burnham.co.ukNEXT STEPS IN THE PROCESSApplicationIf you have decided that British AmericanTobacco is for you, the first step is to completean application form. Use the form enclosedwithin this brochure pack or contact your localBritish American Tobacco operating company.Alternatively you can apply online by going tothe Graduate Careers section of our website,www.bat.com.InterviewIf your written application is successful, wewill invite you to attend an interview with amanager from your chosen function and amember of the Human Resources team. Thisis as much a chance for you to find out moreabout us, as it is for us to find out whether ornot you have the strengths we are looking for.You may also be required to undertake somereasoning tests as part of our initial assessment.Assessment centreDepending on the outcome of the interview,we will invite you to a specifically designedBritish American Tobacco assessment centre.This will provide you with the opportunityto demonstrate your skills and suitabilitythrough your performance in a variety ofparticipative and individual exercises. You willalso have the opportunity to meet ourmanagers and recent graduates, and to gainfirst hand experience of what it is like to workfor British American Tobacco.Throughout the interview and selectionprocess, we are committed to keeping youinformed of your progress and providingrelevant feedback where necessary.We are looking to recruit the very best people.You are looking for the best outlet for yourtalents. We look forward to hearing from you.