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BBVA in 2012

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The area was able to successfully manage operat<strong>in</strong>g expenses which decl<strong>in</strong>ed by 1.7% yearon-year.This improvement is largely attributable to the streaml<strong>in</strong><strong>in</strong>g of operat<strong>in</strong>g expensesdue to the implementation of the technological platform <strong>in</strong> all <strong>BBVA</strong> Compass branches. As aconsequence, operat<strong>in</strong>g <strong>in</strong>come amounted to €812m, 8.6% down on 2011.56 The United States. Efficiency(Million euros at constantexchange rate)Efficiency ratio(Percentage)95Gross<strong>in</strong>come2,6612,4992,39558.964.466.17060504058,964,466,1Operat<strong>in</strong>gcosts3020-1583 1,568 1,611 1,58320102011 <strong>2012</strong>2010 2011 <strong>2012</strong>10057 The United States. Operat<strong>in</strong>g <strong>in</strong>come(Million euros at constant exchange rate)1,0921412888812–8.6% (1)10864220102011<strong>2012</strong>0(1) At current exchange rate: –1.8%.Impairment losses on f<strong>in</strong>ancial assets fell by 75.9% year-on-year to €90m.F<strong>in</strong>ally, the capital ratios of <strong>BBVA</strong> Compass rema<strong>in</strong>ed solid, accord<strong>in</strong>g to local criteria: a Tier IRatio of 11.7% and a Tier 1 Common of 11.4%.Below are some of the most important aspects of the performance of the various <strong>BBVA</strong>Compass bus<strong>in</strong>ess units <strong>in</strong> <strong>2012</strong>.The United States193

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