Argent<strong>in</strong>aEconomic activity <strong>in</strong> Argent<strong>in</strong>a has slowed <strong>in</strong> <strong>2012</strong>, follow<strong>in</strong>g the strong performance seen<strong>in</strong> 2011. It has been affected by the drought, low growth <strong>in</strong> Brazil and the impact of recentrestrictions imposed on the foreign-exchange market. GDP over the first n<strong>in</strong>e months of <strong>2012</strong>posted a 1.8% <strong>in</strong>crease on the same period the previous year (latest public data available).The Argent<strong>in</strong>ean f<strong>in</strong>ancial system has ma<strong>in</strong>ta<strong>in</strong>ed good liquidity and solvency <strong>in</strong>dicators,although growth has been more sluggish compared with the previous year, as it was affectedby various regulatory changes. In the foreign exchange market, the limits imposed on foreignexchange trad<strong>in</strong>g and capital movement have been tightened up. New regulations have alsobeen issued on the establishment of reserve coefficients and the <strong>in</strong>terest rate and allocation offunds for f<strong>in</strong>anc<strong>in</strong>g <strong>in</strong>vestment projects.In this new scenario, <strong>BBVA</strong> <strong>in</strong> Argent<strong>in</strong>a has once aga<strong>in</strong> proved its great flexibility and capacityto adapt quickly, not only develop<strong>in</strong>g new products and services, but also manag<strong>in</strong>g itsresources more efficiently. The bank’s loan portfolio has <strong>in</strong>creased 23.8%, fueled ma<strong>in</strong>ly byconsumer f<strong>in</strong>ance and lend<strong>in</strong>g to bus<strong>in</strong>esses, achiev<strong>in</strong>g a market share of 7.5% (data as ofNovember <strong>2012</strong>). As for risks, the quality <strong>in</strong>dicators for the f<strong>in</strong>ancial system’s portfolio havedeteriorated. However, prudent risk management has enabled <strong>BBVA</strong> Francés to ma<strong>in</strong>ta<strong>in</strong> itsratios at optimal levels and ma<strong>in</strong>ta<strong>in</strong> its lead<strong>in</strong>g position <strong>in</strong> this respect. Customer funds are up16.9% <strong>in</strong> year-on-year terms. It is important to po<strong>in</strong>t out that follow<strong>in</strong>g the regulations imposed onthe forex market, there has been a major outflow of deposits <strong>in</strong> dollars. For this reason, the bankhas posted a 38.8% reduction <strong>in</strong> its balance of deposits <strong>in</strong> foreign currencies. However, depositsdenom<strong>in</strong>ated <strong>in</strong> pesos have grown at a rate of 31.0%, driven by the <strong>in</strong>crease <strong>in</strong>lower-cost deposits (up 39.2%).In earn<strong>in</strong>gs, Argent<strong>in</strong>a has improved its net attributable profit by 23.9% thanks to the <strong>in</strong>crease<strong>in</strong> net <strong>in</strong>terest <strong>in</strong>come, fees and commissions, and the excellent performance of the <strong>in</strong>surancebus<strong>in</strong>ess. This is despite the <strong>in</strong>crease <strong>in</strong> operat<strong>in</strong>g expenses, which is ma<strong>in</strong>ly the result of thegeneral <strong>in</strong>crease <strong>in</strong> prices.ChileThe macroeconomic environment <strong>in</strong> Chile has been favorable <strong>in</strong> <strong>2012</strong>. The economy grewat a good pace thanks to strong <strong>in</strong>vestment and domestic demand. In <strong>2012</strong>, GDP is expectedto grow slightly above 5%. Full employment has been ma<strong>in</strong>ta<strong>in</strong>ed, s<strong>in</strong>ce the unemploymentrate is expected to close the year at 6.2%, and <strong>in</strong>flation rema<strong>in</strong>s low, at around 1.5%, accord<strong>in</strong>gto the country’s Central Bank forecasts. Aga<strong>in</strong>st this background, the ma<strong>in</strong> risks the localeconomy faces cont<strong>in</strong>ue to come from abroad. Nevertheless, the economic outlook for 2013cont<strong>in</strong>ues to be favorable, with growth rates expected to once aga<strong>in</strong> reach 5% and <strong>in</strong>flationwell with<strong>in</strong> the Central Bank’s target range (3%). The monetary policy rate should rema<strong>in</strong> atcurrent levels (5%).In an environment of strong economic activity, the f<strong>in</strong>ancial system has seen a significantexpansion <strong>in</strong> lend<strong>in</strong>g <strong>in</strong> <strong>2012</strong>, concentrated ma<strong>in</strong>ly <strong>in</strong> consumer f<strong>in</strong>ance and mortgageloans. Accord<strong>in</strong>g to November figures released by the Super<strong>in</strong>tendency of Banks and F<strong>in</strong>ancialInstitutions, lend<strong>in</strong>g is grow<strong>in</strong>g year-on-year at 14.3% (at constant exchange rates), with strongactivity <strong>in</strong> the consumer portfolio (up 17.7%) and accelerat<strong>in</strong>g growth <strong>in</strong> corporate loans (up15.6%). The earn<strong>in</strong>gs posted by the local banks show a 1.1% contraction compared with theprevious year (figures as of November), due <strong>in</strong> part to the negative impact of the <strong>in</strong>crease <strong>in</strong>expenses (up 10.3%) and loan-loss provisions (up 14.2%). The levels of return on equity havetherefore been adjusted downward: from 17.4% as of November 2011 to 15.1% as of November<strong>2012</strong>. However, the capitalization ratios of the banks <strong>in</strong> Chile have <strong>in</strong>creased.180 Bus<strong>in</strong>ess areas
The macroeconomic and competitive environment <strong>in</strong> Chile have been favorable for <strong>BBVA</strong>.Lend<strong>in</strong>g grew 16.5% year-on-year, focused ma<strong>in</strong>ly on the private <strong>in</strong>dividual segment, anda market share ga<strong>in</strong> of 4 basis po<strong>in</strong>ts to 7.8%, accord<strong>in</strong>g to the latest data for November.This improvement <strong>in</strong> the competitive position can be seen basically <strong>in</strong> mortgage loans andconsumer f<strong>in</strong>ance, which <strong>in</strong>creased <strong>in</strong> the year by 29 and 39 basis po<strong>in</strong>ts, respectively. Theseresults have been achieved by the successful development of the strategic plan, with stronggrowth <strong>in</strong> the <strong>in</strong>stalled capacity that additionally allows for the <strong>in</strong>crease <strong>in</strong> the customer base.Forum, the unit specializ<strong>in</strong>g <strong>in</strong> consumer f<strong>in</strong>ance and leader <strong>in</strong> the automotive sector <strong>in</strong> Chile,has also benefited from strong car sales and has <strong>in</strong>creased its market penetration rate <strong>in</strong>new car sales to 13.4%. The trend <strong>in</strong> the <strong>in</strong>surance bus<strong>in</strong>ess has also been positive thanks toconta<strong>in</strong>ed levels of claims. With respect to on-balance-sheet customer funds, Chile has posteda year-on-year <strong>in</strong>crease of 10.2%.From the po<strong>in</strong>t of view of earn<strong>in</strong>gs, this year has been more difficult for Chile than the previousone as a result of <strong>in</strong>vestor perception of the macroeconomic situation <strong>in</strong> Europe and, particularly,<strong>in</strong> Spa<strong>in</strong>. The uncerta<strong>in</strong>ty <strong>in</strong> the euro zone has resulted <strong>in</strong> an <strong>in</strong>crease <strong>in</strong> the cost of fund<strong>in</strong>g, whichhas slowed down growth <strong>in</strong> more recurr<strong>in</strong>g revenue. However, net attributable profit stood at€268m, 11.2% up on the same period <strong>in</strong> 2011.In addition, <strong>BBVA</strong> Chile has made progress <strong>in</strong> its social responsibility plan. For the thirdyear <strong>in</strong> a row, it has been ranked as one of the most socially responsible companies <strong>in</strong>the country, accord<strong>in</strong>g to the “<strong>2012</strong> National Bus<strong>in</strong>ess Responsibility Rank<strong>in</strong>g” publishedby Fundación Prohumana and the magaz<strong>in</strong>e Qué Pasa. The ma<strong>in</strong> factors contribut<strong>in</strong>g tothe award have been: the Niños Adelante (Forward, children) program; the work of the“Corporate Volunteer”; the application of strict pr<strong>in</strong>ciples and ethical standards <strong>in</strong> its activity;the global Eco-efficiency plan; cont<strong>in</strong>uous improvement <strong>in</strong> professional standards; and thecreation of an equality plan and diversity committee. <strong>BBVA</strong> Chile has also been recognizedby the Chilean-US Chamber of Commerce with the “Good Corporate Citizen Award” for itsprogram “Niños Adelante”, which provides quality nursery education to children suffer<strong>in</strong>gfrom poverty.F<strong>in</strong>ally, <strong>BBVA</strong> Chile has for the first time been listed <strong>in</strong> the Bus<strong>in</strong>ess Corporate Reputation Monitor(Merco) as one of the lead<strong>in</strong>g and most respected companies <strong>in</strong> the country.Colombia<strong>2012</strong> has been a very good year for Colombia <strong>in</strong> terms of macroeconomic <strong>in</strong>dicators: higheconomic growth, <strong>in</strong> l<strong>in</strong>e with recent years, <strong>in</strong>flation at an all-time low, fiscal deficit reduction, andimproved unemployment rates. This has enabled Colombian companies to benefit from strongdomestic demand and new trade agreements, ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g a high rate of activity, particularly <strong>in</strong> keysectors such as services, construction and m<strong>in</strong><strong>in</strong>g.In this context, <strong>in</strong> Colombia, <strong>BBVA</strong> Group closed <strong>2012</strong> with excellent earn<strong>in</strong>gs figures, above thoseachieved by its competitors. The lend<strong>in</strong>g bus<strong>in</strong>ess once aga<strong>in</strong> saw significant growth. Lend<strong>in</strong>g to<strong>in</strong>dividuals is up 23.2% year-on-year, with a significant contribution from all of its l<strong>in</strong>es: consumerlend<strong>in</strong>g, <strong>in</strong>clud<strong>in</strong>g credit cards, and mortgage loans (up 29.2% and 16.9% year-on-year, respectively),which has enabled the bank to post, once aga<strong>in</strong>, ga<strong>in</strong>s <strong>in</strong> its market shares: 112 basis po<strong>in</strong>ts <strong>in</strong>consumer lend<strong>in</strong>g, 60 <strong>in</strong> cards and 32 <strong>in</strong> mortgage loans. This has resulted <strong>in</strong> an overall <strong>in</strong>creaseof 42 basis po<strong>in</strong>ts <strong>in</strong> the private <strong>in</strong>dividual portfolio (data as of November). The performance of theloan book has been accompanied by a strong boost <strong>in</strong> new customer funds, which are up 27.3%on the clos<strong>in</strong>g figure for 2011. Year-on-year ga<strong>in</strong>s <strong>in</strong> the market share of all customer fund l<strong>in</strong>eshave also been posted: up 57 basis po<strong>in</strong>ts <strong>in</strong> demand deposits, 131 po<strong>in</strong>ts <strong>in</strong> sav<strong>in</strong>gs accounts, and169 po<strong>in</strong>ts <strong>in</strong> time deposits. Once aga<strong>in</strong>, asset quality <strong>in</strong>dicators posted an excellent performance,which has enabled the bank to lead the sector. The <strong>in</strong>surance bus<strong>in</strong>ess has also performed well,driven by bancassurance and NTI. As a result, the country’s net attributable profit cont<strong>in</strong>ued togrow at a year-on-year rate of 18.7% to €331m.South America181
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