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BBVA in 2012

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43 South America. Net attributable profit(Million euros at constant exchange rates)1,0891,347+23.6% (1)25002000215193815001480100050020102011<strong>2012</strong>0(1) At current exchange rates: +33.8%.(1) A tipo de cambio constanteRecurr<strong>in</strong>g revenues have cont<strong>in</strong>ued to grow thanks to grow<strong>in</strong>g activity and good pricemanagement, which is reflected <strong>in</strong> higher spreads. As a result, net <strong>in</strong>terest <strong>in</strong>come closed theyear at €4,291m, up 25.6% on the figure posted <strong>in</strong> 2011. Fees and commissions were up 18.3% to€910m.NTI is down 14.9% on the previous year, s<strong>in</strong>ce 2011 earn<strong>in</strong>gs <strong>in</strong>cluded the effect of the revaluationof USD positions of <strong>BBVA</strong> Prov<strong>in</strong>cial <strong>in</strong> Venezuela. The other <strong>in</strong>come/expenses head<strong>in</strong>g amounts toa negative €281m, despite the favorable performance of the <strong>in</strong>surance bus<strong>in</strong>ess <strong>in</strong> the region, dueto the negative effect of hyper<strong>in</strong>flation <strong>in</strong> Venezuela and the greater contribution of the depositguarantee funds <strong>in</strong> the countries where the Bank operates.As a result of the above, the cumulative gross <strong>in</strong>come for the area <strong>in</strong>creased by 21.6% year-on-yearto €5,363m.Operat<strong>in</strong>g costs have rema<strong>in</strong>ed high and stand at €2,328m, up 15.4% on the figure for thesame period <strong>in</strong> the previous year. This <strong>in</strong>crease is the result of the high <strong>in</strong>flation recorded<strong>in</strong> the area and the <strong>in</strong>vestments made to implement the expansion and technologicaltransformation plans. The <strong>in</strong>vestment plan seeks to make the most of the growthopportunities <strong>in</strong> the region, due both to buoyant activity and the possibilities for bankpenetration. It also seeks to improve the quality of customer service, based on the corporatecustomer-centric policy.44 South America. Evolution of branch network and ATMs4,6825,398600050004,0794000ATMs3000Branches1,4561,5671,6442000100020102011<strong>2012</strong>0South America175

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