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BBVA in 2012

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The <strong>in</strong>crease of operat<strong>in</strong>g expenses is the result of the <strong>in</strong>vestment <strong>in</strong> technology and<strong>in</strong>frastructure over recent years. Because of this, operat<strong>in</strong>g expenses <strong>in</strong> <strong>2012</strong> were up 9.7%to €2,172m. The number of ATMs cont<strong>in</strong>ued to grow over the year to 7,733 units, while POSterm<strong>in</strong>als <strong>in</strong>creased by 9,176 units over the last twelve months. With these figures forrevenue and costs, the efficiency ratio rema<strong>in</strong>s one of the best <strong>in</strong> the Mexican system, at37.7% as of the close of <strong>2012</strong>. Operat<strong>in</strong>g <strong>in</strong>come totaled €3,586m, 3.6% up on the figure for2011. Exclud<strong>in</strong>g the most volatile revenues from NTI, operat<strong>in</strong>g <strong>in</strong>come <strong>in</strong>creased over theyear by 6.6%.34 Mexico. Distribution network evolution(Branches, ATMs and po<strong>in</strong>ts of sale)BranchesATMsPo<strong>in</strong>t of sale1,9851,990 2,000 1,999 1,999 2,004 2,005 2,0141,9886,760 6,97916161041047,104161017,293161037,710182927,806171467,830181577,831181647,73318181125,252116,076 119,053 120,713 122,366111,666103,838 106,40195,4786,640 6,859 6,987 7,174 7,400 7,643 7,655 7,649 7,534Dec. Mar. Jun. Sep. Dec. Mar. Jun. Sep. Dec. Dec. Mar. Jun. Sep. Dec. Mar. Jun. Sep. Dec. Dec. Mar. Jun. Sep. Dec. Mar. Jun. Sep.20102011<strong>2012</strong> 20102011<strong>2012</strong> 20102011<strong>2012</strong>ATMs Cash-Deposit Cash recycl<strong>in</strong>gDec.35 Mexico. Efficiency58(1) Incluye ATMs, practicajas y recicladoras.(Million euros at constant2500exchange rate)20001500Gross<strong>in</strong>come1000Operat<strong>in</strong>gcosts5005,2265,4435,758800070006000500040003000200034.6Efficiency ratio(Percentage)36.4140000120713122366 125252120000103838 106401111666116076119053100000 95478800006000037.740000200000403034,636,437,7-217201,808 1,980 2,1722010 2011 <strong>2012</strong>100002010 2011 <strong>2012</strong>2036 <strong>BBVA</strong> Bancomer and Mexican bank<strong>in</strong>g system efficiency (1)(Percentage)57.8 57.9 57.558.2605857,8 57,9<strong>BBVA</strong> 53.0Bancomer (2)53.652.4 52.8 53.256545253,0Mexicanbank<strong>in</strong>gsystem41.943.742.943.7 43.445.6 45.7 45.4 45.0504846444241,943,742,9DecemberMarch June September December March June September December4020102011<strong>2012</strong>(1) Mexican bank<strong>in</strong>g system formed by 5 banks: Banamex, Santander, Banorte-Ixe, HSBC and Scotiabank.Source: CNBV. Data from banks without subsidiaries.(2) Data collected under local account<strong>in</strong>g pr<strong>in</strong>ciples.Mexico165

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