BBVA in 2012
BBVA in 2012
BBVA in 2012
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Europe has contributed 34.8% to the above result, i.e. €331m (down 28.8% year-on-year). Ofparticular note is the cont<strong>in</strong>ued excellent performance of Turkey, whose earn<strong>in</strong>gs stand at€314m, a rise of 62.8% on the previous year (partly because Garanti contributed for the 12months <strong>in</strong> <strong>2012</strong>, while <strong>in</strong> 2011 it began to contribute at the end of March). In the rest of Europe,the net attributable profit fell 93.9% <strong>in</strong> the same period to €17m. This is due to reduced activitywith wholesale customers, turbulence <strong>in</strong> the markets and the aforementioned loan-lossprovisions made <strong>in</strong> Portugal.Garanti is a bank that serves 11.7 million customers with a workforce of 20,318 people. It has anetwork of 936 branches and 3,508 ATMs. It covers all bus<strong>in</strong>ess segments, rang<strong>in</strong>g from retailto <strong>in</strong>vestment bank<strong>in</strong>g, and <strong>in</strong>clud<strong>in</strong>g the service it provides to small bus<strong>in</strong>esses and largecorporations. Garanti’s dynamic bus<strong>in</strong>ess model is founded upon the cont<strong>in</strong>ueddevelopment of technologies to make customer transactions easier. For that reason,<strong>in</strong>novative payment systems and mobile and onl<strong>in</strong>e bank<strong>in</strong>g are flagships for the Bank’sidentity.20 Garanti Bank. Market shares as of 31-Dec-<strong>2012</strong>(Percentage)68.07045.0605029.04011.512.817.93020DepositsLend<strong>in</strong>gCredit cardsOnl<strong>in</strong>e bank<strong>in</strong>gtransaction (1)Mobile bank<strong>in</strong>gtransaction (1)Contact-lesscards100(1) Data as of 30-Sep-<strong>2012</strong>, latest available data.Source: BRSA.Garanti works to create value for its customers and shareholders, <strong>in</strong> addition to society as a whole.It therefore supports <strong>in</strong>itiatives <strong>in</strong> areas such as childhood, the environment, equality and culture.Support program for women entrepreneurs, help<strong>in</strong>g them access to loans and host<strong>in</strong>g variousevents to <strong>in</strong>crease their visibility, were dist<strong>in</strong>guished among social responsibility projects of <strong>2012</strong>.Also, <strong>in</strong> association with the Turkish basketball federation, for which it is the lead<strong>in</strong>g sponsor,Garanti has f<strong>in</strong>anced programs to promote access to this sport <strong>in</strong> schools across the country. Inaddition, it supports cultural foundations such as SALT, and organizations that seek to preserve theecosystem and biodiversity, such as WWF.The most notable aspects of the Turkish bank <strong>in</strong> <strong>2012</strong>, are as follows (data for Garanti Bank, unlessotherwise <strong>in</strong>dicated):• Cont<strong>in</strong>ued progress <strong>in</strong> lend<strong>in</strong>g (up 9.4% year-on-year), particularly <strong>in</strong> the local currency (up16.0%). There has been a notable boost <strong>in</strong> the retail portfolio, with positive growth rates that areabove the sector average, <strong>in</strong> highly profitable products such as loans to the automobile sector(up 10.6% year-on-year at Garanti versus 2.9% <strong>in</strong> the sector) and mortgages (up 15.4% at Garantiand 13.4% <strong>in</strong> the sector).• Customer deposits have cont<strong>in</strong>ued to rise (up 1.4% <strong>in</strong> the year) thanks to the strong growth <strong>in</strong>Turkish lira-denom<strong>in</strong>ated deposits (up 4.3%).• Excellent management of customer spreads, thanks ma<strong>in</strong>ly to a reduction <strong>in</strong> the cost ofliabilities. In the fourth quarter of <strong>2012</strong> this cost fell once more, lead<strong>in</strong>g to an additional <strong>in</strong>crease<strong>in</strong> the spread and thus an improvement <strong>in</strong> the bank’s profitability ratios.154 Bus<strong>in</strong>ess areas