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BBVA in 2012

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10 Spa<strong>in</strong>. Operat<strong>in</strong>g <strong>in</strong>come(Million euros)4,2113,5413,967+12.0%450040003500421135413000250020001500100050020102011<strong>2012</strong>0(1) A tipo de cambio constante: +x,x%.The strength of operat<strong>in</strong>g <strong>in</strong>come mentioned above has made it possible to absorb the <strong>in</strong>crease<strong>in</strong> loan-loss provisions. In <strong>2012</strong>, significant provision<strong>in</strong>g was made aga<strong>in</strong>st impairment losses onf<strong>in</strong>ancial assets and provisions to offset the deterioration <strong>in</strong> assets related to the real-estate sector<strong>in</strong> Spa<strong>in</strong>, thus comply<strong>in</strong>g with the requirements of Royal Decree-Laws 02/<strong>2012</strong> and 18/<strong>2012</strong>. These<strong>in</strong>creased provisions have enabled an improvement of the coverage ratio <strong>in</strong> the area, as mentionedabove, result<strong>in</strong>g <strong>in</strong> a negative net attributable profit of €1,267m (a positive €1,211m not tak<strong>in</strong>g <strong>in</strong>toaccount the higher loan-loss provisions result<strong>in</strong>g from the scope of the aforementioned RoyalDecree-Laws).11 Spa<strong>in</strong>. Net attributable profit (adjusted)(Million euros)2,1512500215120001,4801,211–18.2%15001480100050020102011<strong>2012</strong>0(1) A tipo de cambio constanteRetail and Commercial Bank<strong>in</strong>gThis unit <strong>in</strong>cludes the Retail Network, with the household customer, private bank<strong>in</strong>g and smallcompanies and retailer segments <strong>in</strong> the Spanish market; Corporate and Bus<strong>in</strong>ess Bank<strong>in</strong>g (CBB),which handles the needs of the SMEs, bus<strong>in</strong>esses, corporations and public sector; and otherbus<strong>in</strong>esses, <strong>in</strong>clud<strong>in</strong>g <strong>BBVA</strong> Seguros.As of 31-Dec-<strong>2012</strong>, Retail and Commercial Bank<strong>in</strong>g manages a loan book of €192,076m, up 0.6%on the figure posted <strong>in</strong> 31-Dec-2011, and on-balance-sheet customer funds, <strong>in</strong>clud<strong>in</strong>g promissorynotes, of €120,465m, a 21.1% <strong>in</strong>crease compared with the previous year. Thus there is a clearimprovement <strong>in</strong> the unit’s liquidity gap.Spa<strong>in</strong>143

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