BBVA in 2012

These lines axes of action will continue to reinforce the Group’s presence in Spain and BBVA’sleadership in the technological transformation of the industry.In conclusion, thanks to its positioning and differential strength, BBVA is managing to exploit theopportunities arising in a market undergoing a far-reaching process of transformation.ActivityThe credit deleveraging process in Spain brought about by the current economic situationcontinued in 2012. However, from the point of view of liabilities, there is a new favorable trend inon-balance-sheet customer deposits, with BBVA steadily gaining 70 basis points in market share intotal customer funds last year, according to the data available as of December 2012. Therefore, thecommercial gap and liquidity position of the area continue to improve.Gross lending to customers as of 31-Dec-2012 amounted to €210,982m, down 1.5% over the last12 months.As of December 31, 2012 BBVA managed a volume of €170,330m in customer funds, includingcustomer deposits, promissory notes and off-balance-sheet funds, up 11.2% year-on-year.On-balance-sheet deposits and promissory notes account for €129,640m of this amount, havingrisen 18.5% over the last twelve months. This increase confirms the excellent management ofdeposit gathering and the renewals carried out by the commercial network.8 Spain. Key activity data(Million euros)218,620Customer lending (gross)214,277210,982–1.5%Customer funds (1)154,533 48.500 153,22948,460 43,808170,33040,691+11.2%+18.5%250000200000150000218620214277210982OthersDeposits106,673109,421129,64010000050000December2010December2011December2012December2010December2011December20120(1) Excluding assets sold under repurchase agreements and including promissory notes.These results in lending and customer funds have cut the loan-to-deposits ratio (1) in thedomestic sector from 148% (data as of December 2011) to 135% at the close of 2012. Includingmortgage-covered bonds, the ratio stands at 104%.Off-balance-sheet funds managed by BBVA in Spain amounted to €51,915m, up 3.0% on 2011.Of this figure, €19,116m correspond to mutual funds, with a decrease of 2.5% over the year, duebasically to the turmoil on the markets during this period. The rest are distributed among otheroff-balance-sheet funds and pension funds, which as of 31-Dec-2012 amounted to €18,313m, a riseof 6.3% since the end of December 2011, thanks to the positive management of renewals and newaccounts gathered, very much supported by the new range of products developed by BBVA.Specifically, in the fourth quarter of 2012, the Group launched six new products that complete therange of pension plans and Basque social insurance entities available for its customers. The Bankalso offers bonuses for contributions or transfers from other banks.(1) The ratio does not include securitizations or repos, but includes promissory notes distributed through the retail network.Spain141