BBVA in 2012

27 BBVA Group. Net NPA entries(Million euros)4,0536,2341,6271,7551,6429221,2291,0448581,2101Q2Q3Q4Q1Q2Q3Q4Q2011 201228 BBVA Group. NPA recoveries(Percentage)68.957.176.267.1 66.964.260.956.252.259.41Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q2011 2012The Group’s NPA ratio at the end of December 2012 stood at 5.1%, up 110 basis points over theyear. Of this rise, 56 basis points are the result of the aforementioned integration of Unnim. Therest is mainly the result of the deterioration of the economic situation in Spain, combined with thefinancial deleveraging process underway, as a result of which the ratio in the area amounted to6.9% at the close of December 2012. In Mexico, the NPA ratio was stable over the year and closedat 3.8%. In Eurasia, it rose to 2.8%. In the United States it fell significantly once again to 2.4%, thanksto another improvement in the franchise’s asset quality. Finally, the ratio in South America droppedslightly from 2.2% at the end of 2011 to 2.1% at the close of December 2012.The Group’s risk premium, which measures the charge against earnings made for net lossprovisioning per lending unit, increased by 96 basis points in 2012 to 2.16%. By business area, therisk premium increased to 2.66% in Spain and 0.97% in Eurasia, while in Mexico it remained at3.49% and in South America at 1.34%. In the United States it fell by 66 basis points to 0.23%.Provisions for customer risk increased to €14,804m over the year. This represents an increase of52.8% on the figure at the close of December 2011, mainly due to a significant increase in provisionsin Spain and, to a lesser extent, to the incorporation of Unnim. As a result, the Group’s coverageratio has improved by 11 percentage points to 72%. By business area, Spain and the United Statesincreased their ratios to 67%, 90%, respectively. South America maintained its ratio at 146%. Mexicoclosed the year at 114% and Eurasia at 87%.Credit risk109