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Proline Promass 83E/F/O Modbus RS485 Operating Instructions

Proline Promass 83E/F/O Modbus RS485 Operating Instructions

Proline Promass 83E/F/O Modbus RS485 Operating Instructions

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Troubleshooting<strong>Proline</strong> <strong>Promass</strong> 83 <strong>Modbus</strong> <strong>RS485</strong>"Caution!!Note!9.2 System error messagesSerious system errors are always recognized by the instrument as "Fault message" and are shownas a lightning flash ($) on the display! Fault messages immediately affect the outputs.In the event of a serious fault, a flowmeter might have to be returned to the manufacturer for repair.Important procedures must be carried out before you return a flowmeter to ä 107.Always enclose a duly completed "Declaration of contamination" form. You will find a preprintedblank of this form at the back of this manual.äSee the information ä 41.<strong>Modbus</strong> No. Device status message(local display)Cause Remedy (spare part ä 101)Register:6859Data type:IntegerRegister:6821Data type:String (18 byte)Response to a fault message:The value "NaN" (not a number)is transmitted to the <strong>Modbus</strong>master instead of the currentmeasured value.Depicted on the local display:S = System error$ = Fault message (with an effect on the outputs)! = Notice message (without any effect on the outputs)1 SYSTEM OK – There is no error present in the deviceNo. # 0xx Hardware error2 CRITICAL FAIL. 001 S: CRITICAL FAILURE$: # 0013 AMP HW-EEPROM011 S: AMP HW-EEPROM$: # 0114 AMP SW-EEPROM 012 S: AMP SW-EEPROM$: # 012Serious device error.Amplifier: faulty EEPROM.Amplifier:Error accessing EEPROM data.Replace amplifier board.Replace amplifier board.The EEPROM data blocks in which an error hasoccurred are displayed in theTROUBLESHOOTING function.Press Enter to acknowledge the errors inquestion; default values are automaticallyinserted instead of the faulty parameter values.! Note!The measuring device has to be restarted if anerror has occurred in a totalizer block (see errorNo. 111/CHECKSUM TOTAL.).11 SENSOR HW-DAT12 SENSOR SW-DAT031 S: SENSOR HW-DAT$: # 031032 S: SENSOR SW-DAT$: # 0321. S-DAT is not plugged into theamplifier board correctly (or ismissing).2. S-DAT is defective.1. Check whether the S-DAT is correctlyplugged into the amplifier board.2. Replace the S-DAT if it is defective.Check that the new, replacement DAT iscompatible with the measuring electronics.Check the:- Spare part set number- Hardware revision code3. Replace measuring electronics boards ifnecessary.4. Plug the S-DAT into the amplifier board.Page 90 • MN0M030Issue/Rev. 0.2 (12/12)

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