FDA Electronic Submissions Gateway (ESG) User Guide ... - ICON plc

. From the Add or Remove Programs dialog box, click on the Remove buttonbeside the Java 2 Runtime Environment entry. There might be more than one.Make sure every version is removed. If asked to reboot after one or more of theremoval programs finishes, do so, then continue using the Add or RemovePrograms box to remove every version of the Java 2 Runtime Environment:2. Manually delete filesa. The JRE uninstall program does not delete all files that are part of the JavaRuntime Environment because some were created automatically when Java runsprograms. These are safe to delete, and will also help ensure compatibility withthe FDA ESG WebTrader software.b. To delete all the previous version files, using Explorer, in the C:\Program Files\directory highlight the Java folder and press the delete key. Click on the Yesbutton to confirm deletion.