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FDA Electronic Submissions Gateway (ESG) User Guide ... - ICON plc

FDA Electronic Submissions Gateway (ESG) User Guide ... - ICON plc

FDA Electronic Submissions Gateway (ESG) User Guide ... - ICON plc

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Solution: When the <strong>FDA</strong> <strong>ESG</strong> has received a complete submission, a backup copy is madebefore the Java applet receives a reply from the server confirming the submission is complete.For large submissions (> 7.5 GB), this can take many minutes. Since there is no network activityfor such a long time, the session timeouts and the Java applet never receives the response. The<strong>FDA</strong> <strong>ESG</strong> has received the submission successfully, but the Java applet returns an error andindicates that the submission needs to be resumed. Receipt of the first acknowledgement (MDN)confirms that the submission was successfully received by the <strong>FDA</strong> <strong>ESG</strong> and that it is okay tocancel the resume request. Since this is a large submission, it will take several hours before thefirst acknowledgement is received.<strong>FDA</strong> has asked Cyclone Commerce to provide an update to the web interface that fixes thiserror.Appendix B. Creating tar Files and Compressing Files for SubmissionCreating tar files for <strong>FDA</strong> <strong>ESG</strong> Web Interface <strong>Submissions</strong>During the file upload process, the <strong>FDA</strong> <strong>ESG</strong> Web Interface utilizes the tar functionality for filesystem consolidation when submitting files. The process occurs during the electronic "signing"of the submission. Before the file is transmitted, it is tarred and gzipped, encrypted, signed, andmime-wrapped (or packaged) before transmitting to the <strong>FDA</strong> <strong>ESG</strong>..tar.gz files should not contain files or sub-directories that have a "." (dot) at the beginning of itsname.The figure below illustrates this process.

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