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FDA Electronic Submissions Gateway (ESG) User Guide ... - ICON plc

FDA Electronic Submissions Gateway (ESG) User Guide ... - ICON plc

FDA Electronic Submissions Gateway (ESG) User Guide ... - ICON plc

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submissions (> 7.5 GB), this can take many minutes. Since there is no network activity for sucha long time, the session timeouts and the Java applet never receives the response. The <strong>FDA</strong> <strong>ESG</strong>has received the submission successfully, but the Java applet returns an error and indicates thatthe submission needs to be resumed. Receipt of the first acknowledgement (MDN) confirms thatthe submission was successfully received by the <strong>FDA</strong> <strong>ESG</strong> and that it is okay to cancel theresume request. Since this is a large submission, it will take several hours before the firstacknowledgement is received.If you receive this error and it has clearly occurred at the end of the transmission, do not resendthe submission right away. Wait for several hours (or longer depending on the size of thesubmissions) and see if the MDN is sent before attempting to resend the submission.4.8 Tracking <strong>Submissions</strong>Once a submission has been sent using the <strong>FDA</strong> <strong>ESG</strong> Web Interface, the Transaction Partner cantrack the submission to ensure that it was received by the <strong>FDA</strong> <strong>ESG</strong> and the Center.4.8.1 The Submission ProcessWhen a submission is sent using the <strong>FDA</strong> <strong>ESG</strong> Web Interface, it goes through the followingsteps:The submission is transmitted using the <strong>FDA</strong> <strong>ESG</strong> Web Interface to the <strong>Gateway</strong>. When the<strong>FDA</strong> <strong>ESG</strong> receives this submission, it sends a receipt known as a Message Delivery Notification(MDN) to the Inbox of the account from which the submission was received.The submission is delivered from the <strong>FDA</strong> <strong>ESG</strong> to a central holding area for all the Centers.The submission is then delivered from the holding area to the appropriate Center. When a Centerreceives a submission, it sends an acknowledgement to the Inbox of the account from which thesubmission was sent.4.8.2 Message Delivery Notifications (MDNs) and AcknowledgementsWhen a submission is sent using the <strong>FDA</strong> <strong>ESG</strong> web interface, the following two messages aredelivered to the Inbox of the account from which the submission was sent.A receipt from the <strong>FDA</strong> <strong>ESG</strong>, also known as an MDN. This message denotes that the submissionhas been delivered to the <strong>FDA</strong> <strong>ESG</strong>. The name of the receipt message includes the file name ofthe submission that was sent. If a directory of files was submitted, the file name of thesubmission will be the name of the directory followed by the extension ".tar.gz". The MDNmessage contains the message ID of the submission and a date stamp for when the submissionwas received by the <strong>FDA</strong> <strong>ESG</strong>. These items may be used to track a submission.

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