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FDA Electronic Submissions Gateway (ESG) User Guide ... - ICON plc

FDA Electronic Submissions Gateway (ESG) User Guide ... - ICON plc

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3.7 Help and InformationThere are resources that can be contacted if you need assistance with various aspects of thesubmission process. These are provided in the table below.Table 5: Submission Process Aspects and Help and Information ContactsSubmission Process AspectPreparation/Registration/Policy QuestionsTechnical Issues with <strong>Submissions</strong> after becoming aProduction System Transaction PartnerCenter-specific Submission GuidanceContactEmail: esgprep@fda.hhs.govEmail: esgreg@gnsi.comReference Section 3.3, UnderstandSubmission <strong>Guide</strong>lines.4. <strong>FDA</strong> <strong>ESG</strong> Web Interface <strong>Electronic</strong> <strong>Submissions</strong>The steps for the electronic submission process for <strong>FDA</strong> <strong>ESG</strong> Web Interface users are providedin the following sections.4.1 Apply for a Test AccountApplying for an <strong>FDA</strong> <strong>ESG</strong> WebTrader Test account is a multi-step process. You should have thefollowing information before beginning the process:Company and contact informationDigital Certificate file locationYou can obtains the <strong>FDA</strong> <strong>ESG</strong> Web Interface address and a temporary Login ID and passwordby emailing esgprep@fda.hhs.gov and indicating your intent to register for the <strong>FDA</strong> <strong>ESG</strong>.The remainder of this section describes the <strong>FDA</strong> <strong>ESG</strong> Test Account Application process usingscreenshots from the <strong>FDA</strong> <strong>ESG</strong> Web Interface.

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