BUSINESS AND LEADERSHIP COURSES - UC Davis Extension

UC DAVIS MANAGEMENTDEVELOPMENT PROGRAM3.5 CEUs.HELPING GREAT MANAGERS BECOME GREAT LEADERSBeing an effective manager is an ongoing process, made only more complex by today’sever-changing business climate. Increase your knowledge of business and organizationalprocesses, and acquire techniques to improve your ability to lead, manage and empower others.Unlike other comprehensive programs that take you away from the office for weeks—or requireyou to give up precious evening time—we’ve grouped all of the training you need into just five,weekly sessions, all of which build upon one another, giving you a synergistic learning experience,helping you overcome barriers, and effectively transitioning you into a more productiveleadership role.The Changing Role of theManagerToday’s managers need a variety of skillsand competencies. Power bases have changed,different styles of leadership are necessary,and a new awareness of strengths is needed.Consider your strengths and weaknesses, andlook at the vision of your organization andwhat you can contribute. Examine your role asa facilitator and coach as well as yourresponsibilities to create a motivating climate.Communicating with a PositiveInfluenceBroaden your understanding of communicationprocesses so you can positively influencethem. Discover how effective communicationbuilds a strong work environment, andimprove your ability to help others communicateeffectively. Learn to use negotiationtechniques to resolve difficult situations andhow good communication supports innovation.Discover how to open dialogue onproblem identification and conflict resolution.Examine communication styles, reactionsunder stress and style modification asmethods to improve communication.Teaming to IncreasePerformance ObjectivesDevelop an understanding of the strategiesand models of high-performance groups byusing interactive learning techniques.Team-centered organizations requiremanagers to develop high levels of cooperation,creativity and productivity. Learn to buildteam effectiveness and cohesion. Move yourteam to higher levels of performance andcollaboration, and facilitate work groupdevelopment from point of charter tocompletion. Learn to define results andestablish clear rules, rituals and roles. Gainthe ability to sustain high involvement byunderstanding team profiles. Examine waysto handle crises systematically.Strategies for Leading theHuman Side of ChangeGlobalization, technology, competition and adiverse workforce are driving organizationalchange. The deeper and wider an organizationchanges, the more overwhelming it canbe. But often the human side of change is notaddressed. Learn a set of practical strategiesthat will benefit those who need to managechange for themselves and others. Individualand team activities reinforce key conceptsthat you can apply immediately.The Manager as LeaderFocus on the balance among technical,people and conceptual skills, and how tobuild trust and commitment in your staffmembers. Learn to recognize the readinesslevel of those you work with and how to useyour leadership skills and characteristicseffectively and productively. Examine thedifference between leadership and managementand ways to increase productivity.Explore effective delegation and theappropriate use of eight power bases.MICHELE JACKMAN, PAUL PORTER, GREGG SERVIS andDENNIS WADE.5 meetings.Sept. 26-Oct. 24: Wed., 9 a.m.-4:30 p.m.Sacramento: Sutter Square Galleria, 2901 K St.$1,950. Course materials, lunch and parking are included.Enroll in section 122BSC165.Special discounts: Groups of three or more.3

MANAGEMENT DEVELOPMENTNEW! Live onlineUnderstanding FinancialStatements.9 CEU.Learn to effectively analyze financialstatements and how to integrate accountingconcepts and principles into them. Designedfor managers and supervisors with little or noknowledge of accounting, this course providesan overview of the fundamentals of financialaccounting and discusses how to useaccounting/financial data to make better,more profitable business decisions. Examinethe analytical tools for assessing a company’sperformance and the concept of quality ofearnings. Topics also include balance sheetand income statement analyses; profitmargins; return on assets and equity; andcash flow analysis.Required textbook: visit our website for textbookinformation.MONIQUE SMALLING.6 meetings.Oct. 2-30: Tues, 9:30-11 a.m.You will receive your password via email on the start date.Technical requirements: A stable Internet connection anda current email account. This course is delivered via AdobeConnect. We recommend you have a Windows- or Applebasedcomputer; broadband Internet connection; internalor external microphone; headphones; and a Webcam(optional). For smartphones, iDevices and tablets: Thereare apps available for Adobe Connect, please download theapp before the start date of this “live online” program.$495. Enroll in section 122BSF400.Special discounts: Groups of three or more.COMING IN WINTER!Fundamentals ofManagerial AccountingBring these programs on siteWe can bring any of these programsto your organization.Call us today to learn more—(530) 757-8895.4

PROFESSIONAL EDUCATION SHOWCASEAccountingIf you would like to advance to a more professional level in theaccounting field, plan to attend this free information sessionto meet instructors and staff of our Accounting Certificateprograms. These programs are perfect for those wanting tostrengthen their understanding of current accounting principlesand practices.Learn more about career trends and program content. Enhanceyour proficiency in and understanding of accounting and acquirea concrete foundation to advance your career.RESERVE YOUR SEAT TODAY!Aug. 14: Tues., 5:30-7 p.m.Sacramento: Sutter Square Galleria, 2901 K St.No Charge. Enroll in section 121OPE105.Fall is a great time to start the AccountingCertificate Programs because theclassroom section of the course Principlesof Financial Accounting is only offered inthe fall.Principles of Financial Accounting4 quarter units academic credit, X407.4.40 hours CPE credit.Examine accounting theory, principlesand practice. Learn about accrual accountconcepts, transaction analysis, recording andprocessing (journals and ledgers) methods.Gain an in-depth understanding of thepreparation and analysis of financialstatements (income statements, balance sheetsand cash-flow statements); sales and cost ofsales; inventory valuation; depreciation ofoperational assets; accounting for investments;and liability and present value concepts.Required textbook: visit our website for textbookinformation.DANIEL STASZAK.12 meetings.Sept. 20-Dec. 13: Thurs., 5:40-9 p.m.(no meeting Nov. 22).Sacramento: Sutter Square Galleria, 2901 K St.$745 ($820 if postmarked after 09/06/2012).Enroll in section 122ACC101.ONLINEIntermediate Accounting—Part Two4 quarter units academic credit, X456.6.40 hours CPE credit.Gain a thorough understanding of the theorybehind best practices in accounting and learnto incorporate those theories into practicalusage. Focus on the preparation of principalaccounting statements, including the recording,valuation and presentation of cash, temporaryinvestments, receivables and inventories.Explore accounting concepts for physicalplants and equipment, intangibles, currentassets and liabilities, fixed asset accountingand current obligations.Required textbook: visit our website for textbookinformation.Prerequisites: Principles of Financial Accounting,Intermediate Accounting—Part OneMONIQUE SMALLING.Enroll now through Sept. 17 and complete by Dec. 10.Passwords issued starting Sept. 10.You must begin and end the course on the dates notedabove. You must provide your email address whenenrolling to receive your password.$745 ($820 if postmarked after 08/27/2012). Enroll insection 122CAN107.ONLINEFinancial Statement Analysis4 quarter units academic credit, X407.10.40 CPE CEUs.Focus on the effective analysis of financialstatements and how to integrate accountingconcepts and principles into your statements.Examine the analytical tools for assessing acompany’s performance, the concept ofquality of earnings and the approaches tovaluation. Topics also include balance sheetanalysis, asset and business evaluation issues,income statement analysis, profit margins,return on assets and equity, and cash flowanalysis.Required textbook: visit our website for textbookinformation.8

Prerequisite: Principles of Financial Accounting.DAVID SCOTT.Enroll now through Sept. 17 and complete by Dec. 10.Passwords issued starting Sept. 10.You must begin and end the course on the dates notedabove. You must provide your email address whenenrolling to receive your password.$745 ($820 if postmarked after 08/27/2012). Enroll insection 122CAN113.Individual Income Taxation4 quarter units academic credit, X456.5.40 hours CPE credit.Gain the practical knowledge you need toapply tax laws when preparing tax formsand helping your clients plan their processes.Examine the most current laws affectingcapital gains and losses, adjustments to grossincome, itemized deductions, tax credits andpayments, and estimated taxes. Learn aboutsole proprietorship and small businesstaxation, as well as real estate propertytransactions, with an emphasis on issuesrelating to all aspects of individual taxation.Knowledge of current federal income tax lawsas they relate to individual income taxation iscritical for accountants. Acquire the skills tomore effectively prepare, or help your clientsprepare, their income tax returns.Required textbook: visit our website for textbookinformation.Prerequisite: Principles of Financial Accounting.DON ADCOCK.12 meetings.Sept. 12-Dec. 5: Wed., 5:40-9 p.m. (no meeting Nov. 21).Sacramento: Sutter Square Galleria, 2901 K St.$745 ($820 if postmarked after 08/29/2012).Enroll in section 122ACC150.Business Law3 quarter units academic credit, X407.5.30 hours MCLE credit.Explore the legal environment in whichbusinesses operate. Examine various areas ofthe law integral to the operation of businessestoday, such as contracts, torts and negligence;product liability; constitutional law as itapplies to business; and federal and state civilprocedures. Gain a better understanding ofemployment laws; the U.S. legal system;criminal law; law of agency; contracts,including Article II of the Commercial Code;bankruptcy; and the legal principles applicableto the different forms of business entities.Business owners, managers, accountants,paralegals and all those seeking to enhancetheir general understanding of the legalsystem benefit.Required textbook: visit our website for textbookinformation.BRETT SCHOEL.10 meetings.Sept. 11-Nov. 13: Tues., 6-9 p.m.Sacramento: Sutter Square Galleria, 2901 K St.$725 ($775 if postmarked after 08/28/2012). Enroll insection 122ACC162.Please contact academic adviserBreanna Cano at (530) 757-8895or businessinfo@ucde.ucdavis.eduif you have questions or would likeassistance with an academic plan.ALSO OF INTERESTEthics in the WorkplaceSee page 19.GENERAL INFORMATIONCourses may be taken individually or as part of the Accounting Certificate Programs. Please check the website course listingfor required textbook information. Groups of three or more receive a special discount.Please note: All or certain elements of the Accounting courses are conducted online. You must have a computer with accessto the Internet and an email account in order to complete these courses. For additional technical requirements for the classroomand online courses, go to http://extension.ucdavis.edu/unit/online_learning/tech_reqs.asp9

BUSINESS ANALYSISBusiness analyst salaries as of March 2012average about $82,000 per year—14 percent higher than all other job postings.—data-jobs.com/business-analyst-salary/The increasing need for trained businessanalysts who can successfully identify businessneeds, determine effective solutions andbridge the gap between business andinformation technology has given rise to theBusiness Analysis Certificate Program. You willimprove your ability to lead communicationand collaboration efforts and provide acrucial link between functional areas—suchas human resources, finance, marketing,research and development—and IT. Begin oradvance your career as a business analyst,and prepare to sit for the Certified BusinessAnalysis Professional Certification examination.OnlinePROFESSIONAL EDUCATION SHOWCASEBusiness Analysis and ProjectManagementMeet our faculty and staff to learn about certificate requirements,career opportunities, the convenience of our onlinedelivery format and receive answers to frequently askedquestions. This program is for professionals who plan, manageand control projects and anyone interested in gaining projectmanagement ability in tune with the best practices in the field.You will gain the knowledge to successfully manage any typeof project—regardless of scope or industry.UC Davis Extension is a Project Management Institute®Registered Educational Provider and International Institute ofBusiness Analysis Registered Educational Provider.RESERVE YOUR SEAT TODAY!Aug. 14: Tues., 5:30-7 p.m.Sacramento: Sutter Square Galleria, 2901 K St.No Charge. Enroll in section 121OPE103.Business AnalysisCertificate ProgramREQUIRED COURSES (14 UNITS)Business Analysis Fundamentals 2.5Enterprise Analysis: Defining the Business Need 2Business Analysis: Planning and Monitoring 2.5Requirements Elicitation 2Requirements Analysis, Managementand CommunicationsSolution Assessment and Validation 2ELECTIVE COURSES (3 UNITS)# UNITS3# UNITSSystems Design 3Fundamentals of Project Management 2Effective Negotiation Strategies 3Or any two courses (each 1.5 units or more) inBusiness and Leadership may apply with pre-approval.Visit our website for complete list of electives.extension.ucdavis.edu/certificatesThis program is approved by:ONLINEBusiness Analysis Fundamentals2.5 quarter units academic credit, X433.7.25 hours PDU credit.25 hours CDU credit.Develop the knowledge and skills you needto succeed as a business analyst and enhanceyour ability to create solutions to businessproblems. Explore the fundamentals ofbusiness analysis using the InternationalInstitute of Business Analysis’ (IIBA®) BusinessAnalysis Body of Knowledge (BABOK®). Learnthe techniques, methodologies and corecompetencies required of effective businessanalysts. Explore best practices, strategies,needs and opportunities, system requirements,and the implementation and operationalsupport of business solutions.IIBA program ID number: E068-002.Required textbooks: visit our website for textbookinformation.ROBERT BALCH.$810. Enroll in section 122BBA201.EDUCATION SHOWCASEPROFESSIONAL®The PMI logo is a registered mark of theProject Management Institute, Inc.10

ONLINERequirements Elicitation2 quarter units academic credit, X433.4.20 hours CDU credit.Learn to choose the appropriate techniquefor extracting necessary information critical tosuccessful business analysis. Explore the mosteffective techniques for figuring out, oreliciting, project requirements and the stepsinvolved with each technique. Examine themost worthwhile techniques such as brainstorming,document analysis, focus groups,interviewing, observation, prototyping,workshops, reverse engineering, and the bestuses of surveys and questionnaires.IIBA program ID number: E068-004.Required textbooks: visit our website for textbookinformation.Prerequisite: Fundamentals of Business Analysis orequivalent experience.KEVIN RHODES.$795. Enroll in section 122BBA203.Please contact academic adviserRhonda Pearson at (530) 757-8895or businessinfo@ucde.ucdavis.eduif you have questions or would likeassistance with an academic plan.ONLINERequirements Analysis,Management andCommunication3 quarter units academic credit, X433.10.30 hours CDU credit.Gain a thorough understanding of theprocesses of requirements analysis, managementand communication, following theInternational Institute of Business Analysis’®(IIBA®) Business Analysis Body of Knowledge(BABOK®). Learn to analyze and documentstakeholder requirements for a solution to anidentified business need or opportunity. Learnto transform a collection of raw elicitedrequirements statements into a complete andcorrect set of requirements that help youeffectively guide the development of yoursystem solution.Examine tools and techniques for modelingsystem requirements, negotiating controversialissues with stakeholders, documentingrequirements and supporting the review andapproval of solution requirements. Uponcompletion you will know how to transformbusiness requirements into a complete, correctand consistent set of solution requirements.IIBA program ID number: E068-007.Required textbooks: visit our website for textbookinformation.Prerequisite: Fundamentals of Business Analysis orequivalent experience.ROBERT BALCH.$845. Enroll in section 122BBA205.ALSO OF INTERESTProject Management CertificateProgramSee page 25.GENERAL INFORMATIONYou may take these courses individually or as part of the Business Analysis Certificate Program. Groups of three or moreand IIBA and PMI members receive a special discount.Please note: You may enroll in these courses anytime until Oct. 8. Passwords are issued starting Sept. 10. You must completethe course by Dec. 10. For technical requirements, go to http://extension.ucdavis.edu/unit/online_learning/tech_reqs.asp.If you plan to access an online course using an iPad, iPod or an iPhone, there are a variety of Flash web browsers availablein the App Store that can enable your iPad/iPod/iPhone to view Flash content.11

BUSINESS COMMUNICATIONAs the current economic climate continues to challenge the business environment, it has becomecritical for professionals to communicate not just effectively, but strategically. Improve your abilityto converse strategically, write concisely and facilitate more seamlessly. Developed by anadvisory board of leaders, this program is designed for business professionals—leaders,managers and staff—who want to improve their communication skills and interact moretactically and tactfully.Professional Concentrationin Business CommunicationREQUIRED COURSES (8.5 UNITS)# UNITSFundamentals of Business Communication 2.5Business Writing 1.5Difficult Conversations 1Ethics in the Workplace 1Facilitating Group Dynamics 1Social Media 1.5ELECTIVE COURSES (1 UNIT)# UNITSEffective Negotiation Strategies 3Collaborative Problem Solving 1.5How to Work with Difficult People .5Managing Workplace Conflict .5Check our website for the latest schedule and courseinformation.extension.ucdavis.edu/certificatesFall is a great time to start the BusinessCommunication Professional Concentrationbecause the course Fundamentals ofBusiness Communication is only offered inthe fall.Fundamentals of BusinessCommunication2.5 quarter units academic credit, X410.5.Improve your ability to communicate interpersonallyand within your team and organization.Communication is the life’s blood of any organizationor relationship, and leaders must beable to clearly articulate the organization’smission and values. Learn to set clear expectations,give coherent and consistent directions,develop communication skills among teammembers, and pull together to meet organizationalgoals.Required textbooks: visit our website for textbookinformation.JOHN GOLDBERG.8 meetings.Sept. 27-Nov. 15, Thurs., 6-9 p.m. (Sept. 27 and Nov. 15class runs until 9:30 p.m.).Sacramento: Sutter Square Galleria, 2901 K St.$625 ($675 if postmarked after 09/13/2012). Enroll insection 122BSA101.ALSO OF INTERESTEthics in the WorkplaceSee page 19.FREE! Professional EducationShowcase: HumanResource Developmentand Management, Labor-Management Relations andBusiness CommunicationsSee page 18.ONLINEIntroduction to Mediation,Facilitation and CommunityEngagementSee page 15.Collaborative Problem-SolvingSee page 16.Please contact academic adviserBreanna Cano at (530) 757-8895or businessinfo@ucde.ucdavis.eduif you have questions or would likeassistance with an academic plan.GENERAL INFORMATIONYou may take this course individually or as part of theProfessional Concentration in Business Communication.Groups of three or more receive a special discount.12

COACHING FOR LIFE AND WORKProfessional Coaching for Life and Work Certificate ProgramThe Professional Coaching for Life and WorkCertificate Program is offered annually eachwinter quarter, February-June. For additionalinformation about the program, please visitour website at extension.ucdavis.edu/coaching.Professional Coaching inLife and Work Certificate ProgramCOURSES INCLUDECoaching EssentialsCoaching SkillsCoaching ConversationPersonal Foundation for CoachingEstablishing Yourself as a CoachCheck our website for the latest schedule and courseinformation.extension.ucdavis.edu/certificatesPROFESSIONAL EDUCATION SHOWCASEProfessional Coaching for Lifeand WorkProfessional coaching has been referred toas a top-10 career for the 2010s.Join us for this free information session to meetwith the Coaching for Life and WorkCertificate Program faculty and staff; reviewprogram curriculum, content and focus; learnabout International Coaching Federation (ICF)certification requirements; and find out aboutcareer opportunities in this exciting profession.The program will prepare you for a career inthis emerging industry by introducing you tothe core coaching competencies and skillsrequired to effectively coach others. You willlearn to help individuals identify and realizetheir purpose and accelerate their process ofgreat performance.RESERVE YOUR SEAT TODAY!Aug. 14: Tues., 5:30-7 p.m.No Charge. Enroll in section 121OPE401.ORDec. 4: Tues., 5:30-7 p.m.No Charge. Enroll in section 122OPE400.ORJan. 17: Thurs., 5:30-7 p.m.No Charge. Enroll in section 123OPE400.All sessions are conveniently located in Sacramento: SutterSquare Galleria, 2901 K St.NEW! LIVE ONLINECoaching for Health Care6 CEUs, 6 BRN CEUs.Healthcare professionals can greatly improvethe health of those under their care when theyare able—either indirectly by coaching theirstaff, peers and teams or directly in workingwith patients—to help patients develop andsustain more healthful lifestyles. Given thatpreventable chronic diseases account for 75percent of healthcare expenditures (not tomention the toll they take on patients and theirfamilies), it has never been more important forhealthcare professionals to learn to use a coachapproach to help their clients envision andcreate a better, more healthful future.The UC Davis Extension Coaching for HealthCare program transforms lives, leaders andorganizations by providing a solid foundationfor leadership and wellness coaching.40 meetingsOct. 2-30, Nov. 1-20, 27-29, Dec. 4-20, Jan. 8-31, Feb.5-28, March 5: Tues. & Thurs., 6-7:30 p.m.$5,995. Enroll in section 122CCD400. Payment plan isavailable, call 530-757-8895 for information.Special discounts: UC Davis Medical Center andBetty Irene Moore School of Nursing staff.For additional information, please visitextension.ucdavis.edu/business.13

NEW!Coaching Executives1.5 CEUs.Become a proficient executive coach bylearning to build rapport and trust withsenior-level leaders. Learn critical skills toestablish the relationship, build trust andcredibility, and communicate more effectivelythrough awareness, listening, questioning anddirect statements. This interactive, specializedcourse develops your abilities to interact withexecutive clients and ensure your value in thecoaching relationship. Gain skills in establishinga foundation of partnership and equalstatus; identifying and leveraging an executiveclient’s preferred language style; deliveringdirect statements; and avoiding commonmistakes.Coaches, consultants, human resourcesprofessionals and managers will improve theirleadership skills as well as gain insight intodelivering the best message to support anexecutive client’s needs.Prerequisite: Graduate from Professional Coaching for Lifeand Work Certificate Program or equivalent. Plus three yearsof professional experience in any field and a strong interest inpeople and helping others.MICHELLE PAYNE.2 meetings.Oct. 13-20: Sat., 9 a.m.-5 p.m.Sacramento: Sutter Square Galleria, 2901 K St.$595. Enroll in section 122CCH200.Professional Coaching for Lifeand Work Certificate Program15 quarter units academic credit, X422.15.Become experienced in the core coachingcompetencies as established by the InternationalCoaching Federation (ICF). Gain thepractical skills needed to effectively coachothers. The professional standardization ofcoaching professionals has led to certificationby ICF—the only globally-recognizedcredential program for coaches. Acquire theknowledge and expertise to apply forcertification as an Associate Certified Coach(ACC).Coach training provides the platform formeaningful service in the world. Andmeaningful service is the basis for personal,professional and financial success. Learn toenter into partnerships with clients andbecome a catalyst for accomplishing goalsand objectives, and aligning values andcareers. Help others identify and realizepurpose, and improve their processes ofperformance. Managers at all levels, humanresources professionals, those transitioning intheir career or those wishing to expand theirleadership roles benefit from coach training.For additional information, please visitextension.ucdavis.edu/coaching20 meetings.Feb. 22 - June 29: alternating Fri. and Sat., 9 a.m.-5 p.m.Sacramento: Sutter Square Galleria, 2901 K St.Technical requirements: Certain elements of this classwill be conducted online. You must have a computer withaccess to the Internet and an email account in order tocomplete this course.$5,095. Includes all course materials, certificate andlunches. Application forms available online at www.extension.ucdavis.edu/coaching.We offer an installment plan of three payments. Pleasecontact Rhonda Pearson for details at (530)757-8895.Please contact academic adviserRhonda Pearson at (530) 757-8895or businessinfo@ucde.ucdavis.eduif you have questions or would likeassistance with an academic plan.14

CONFLICT RESOLUTIONMediation is often mandated in stateand federal courts, and is essential in anysituation when stakeholders have collidingpoints of view. Acquire a firm foundation inthis expanding field. Gain a solid understandingof the concepts of collaborative dialogueand the ability to demonstrate that knowledgein a broad variety of fields. Thecurriculum, which blends the theoretical andthe practical, helps you learn to create morecollaborative dialogue and action in suchfields as agriculture, health, education,business, environmental planning, humanresources or law.Professional Concentrationin Conflict ResolutionREQUIRED COURSES (7.5 UNITS)Introduction to Mediation, Facilitation andCommunity Engagement# UNITSCollaborative Problem-Solving 1.5Difficult Conversations 1Mediation 2Facilitating Group Dynamics 1ELECTIVE COURSES (1.5 UNITS)Community Involvement andCommunication in Planning2# UNITSEffective Negotiation Strategies 3Ethics in the Workplace 1How to Work with Difficult People .5Check our website for the latest schedule and courseinformation.extension.ucdavis.edu/cgPlease contact academic adviserRose Cook at (530) 757-8878or extension@ucdavis.eduif you have questions or would likeassistance with an academic plan.2PROFESSIONAL EDUCATION SHOWCASEConflict ResolutionNoncredit.The field of conflict resolution is expanding quickly. Mediationis often mandated in state and federal courts. Alternativedispute resolution practice and theory are rapidly evolvingin many arenas including business, nonprofit, environmental,health, education, technology. This overview provides insightinto the tools to address and resolve conflicts through bettercommunication. Events and trends in conflict resolution-relatedcareers, as well as information regarding Common Groundcourses and the Professional Concentration in Conflict Resolution,will be discussed.This session is designed for human resource personnel, counselors,social service staff, attorneys, planners, counselors andanyone who would like to learn more about conflict resolutionskills and opportunities.Aug. 14: Tues., 5:30-7 p.m.Sutter Square GalleriaFee: No charge. Enroll in section 121DSP100.ONLINEIntroduction to Mediation,Facilitation and CommunityEngagement2 quarter units academic credit, X414.10.Become a vital problem-solver. Build a solidfoundation in the basics of conflict resolution,with specific focus on mediation, facilitationand the range of processes related to theprevention and resolution of conflict withincommunities. Gain an understanding of thehistory and interdisciplinary roots of the field,as well as the critical issues of which today’smediators must be aware. This introductionprepares you for the remaining courses in theProfessional Concentration in ConflictResolution.MARY MADISON CAMPBELL.Enroll now through Oct. 22 and complete by Dec. 6.Passwords issued Oct. 22.You must begin and end the course on the dates notedabove. You will participate in group activities and projectswith specific due dates. Assignments will be posted eachweek.Technical requirements: Visit http://extension.ucdavis.edu/unit/online_learning/tech_reqs.asp$625. Enroll in section 122DSD100.Special discounts: Groups. APACA Section members.15

Collaborative Problem-Solving1.5 quarter units academic credit, X414.13.Discover collaborative methods and techniquesfor problem solving and conflictresolution. Learn to find mutually agreeablesolutions to challenging situations betweenindividuals and organizations so projects andprograms can move forward. Examine thedifferences among interests, issues, optionsand proposals, and the ways in whicheffective groups, facilitators and mediatorsstructure and guide problem-solving processesto create acceptable results for all partiesinvolved.NEIL BODINE.3 meetings.Sept. 20-Oct. 4: Thurs., 9 a.m.-4 p.m.Sacramento: Sutter Square Galleria, 2901 K St.$575. Enroll in section 122DSP130.Special discounts: Groups.ALSO OF INTERESTEthics in the WorkplaceSee page 19.Common Ground:Center forCooperative SolutionsFacilitation and mediationservices on public policy issuessuch as• Land use• Water resources• Environmental policy• Public health• TransportationFor more information, visit us atextension.ucdavis.edu/cgor call us (530) 757-8895.“I gained more than thefacilitation and mediation techniques I wasseeking. I now understand motivation and howto assist others in conveying their concerns andpoints of view in a professional, positive andconstructive manner. These courses have reallyboosted my career and my ability to facilitatedialogue, compromise and agreement.”—Fraser Sime, regional watershed coordinatorfor Northern California’s Department of WaterResources’ Water Quality and Biology sectionGENERAL INFORMATIONCourses may be taken individually or as part of the Professional Concentration in Conflict Resolution.16

HUMAN RESOURCE DEVELOPMENTAND MANAGEMENTThe Human Resource Development andManagement and Labor-ManagementRelations courses described in this brochurehave been approved for recertification credithours toward PHR and SPHR through theHuman Resource Certification Institute. Formore information about certification orrecertification, please visit the HRCI homepage at www.hrci.org.Whether you’re interested in acquiring newHR skills or earning hours toward PHR andSPHR recertification through the HumanResource Certification Institute (HRCI), the UCDavis Extension program will help youachieve your goals. Human resourcemanagement has evolved into a wide rangeof complex responsibilities and strategicactivities that are central to achieving aneffective organizational climate and culture.Human Resource Developmentand Management CertificateREQUIRED COURSES (10 UNITS)# UNITSPrinciples of Human Resource Management 3Employment Law 3Organizational Development 3Ethics in the Workplace 1ELECTIVE COURSES (9 UNITS)# UNITSSPHR/PHR Certification: Preparation Course 3Introduction to Employee Benefits 3Introduction to Labor-Management Relations 3Effective Negotiation Strategies 3Effective Performance Management 3Training Design and Delivery 3Overview of California Workers’ Compensation 3Fundamentals of Business Communication 2.5Check our website for the latest schedule and courseinformation.extension.ucdavis.edu/certificatesPlease contact academic adviserKaren Cronin at (530) 757-8895 orbusinessinfo@ucdavis.edu if youhave questions or would likeassistance with an academic plan.Also available upon request: Internshipin Human Resource Development andManagement.THERE’S STILL TIME TO ENROLL IN THIS SUMMER COURSESPHR/PHR Certification: Preparation Course, Aug. 30-Nov. 29: Thurs., 6-9 p.m..........................enroll in section 121HRM276.GENERAL INFORMATIONYou may take these courses individually or as part of the Human Resource Programs. These courses are offered inSacramento at the Sutter Square Galleria classrooms, 2901 K St. Groups of three or more and SEAC, SAHRA and SHRMmembers receive a special discount. Please check the website course listing for required textbook information.Please note: Certain elements of some Human Resource Development and Management courses are conducted online,so you must have a computer with access to the Internet and an email account in order to complete those courses.Please check the website course listing to see if there are technical requirements. For technical requirements, go tohttp://extension.ucdavis.edu/unit/online_learning/tech_reqs.asp17

PROFESSIONAL EDUCATION SHOWCASEHuman Resource Developmentand Management, Labor-ManagementRelations, and Business CommunicationHuman resource management and labor-management relationshave evolved into a wide range of complex responsibilities andstrategic activities central to achieving a successful organizationalclimate and culture. If you are interested in expandingyour role and taking advantage of leadership opportunitieswithin your organization, plan to attend this free informationsession and meet with faculty and staff instructors to learnabout program benefits and requirements.UC Davis Extension’s courses are highly regarded by employersfor their real-world focus, immediate applicability and up-todateinformation. We also offer a Professional Concentrationin Business Communication that will help you improve yourability to communicate effectively within the framework of anyorganization.UC Davis Extension is an HRCI-approved provider of HReducational programs.RESERVE YOUR SEAT TODAY!Aug. 14: Tues., 5:30-7 p.m.Sacramento: Sutter Square Galleria, 2901 K St.No Charge. Enroll in section 121OPE102.SPHR/PHR Certification:Preparation Course3 quarter units academic credit, X424.33.UC Davis Extension students have attained100 percent passage rate for both the PHR®and SPHR® certification examinations!In today’s job market, many employers arelooking for HR professionals who haveearned their certification as either a Professionalin Human Resources (PHR) or SeniorProfessional in Human Resources (SPHR). Thisfast-paced prep class is focused entirely onhelping HR professionals to sit for thesenational certifications exams.For a complete course description, please visitour website.Prerequisite: A combination of demonstrated workexperience and education. Visit www.shrm.org or contact us at(530) 757-8895 for specific details.NANCY ALLARDYCE.13 meetings.Sept. 6-Dec. 6: Thurs., 6-9 p.m. (no meeting Nov. 22).Sacramento: Sutter Square Galleria, 2901 K St.$1,350 ($1,425 if postmarked after 08/23/2012).Includes official SHRM Learning materials. A nonrefundablefee of $500 will apply if materials are opened.Enroll in section 121HRM276.Fall is a great time to start the HumanResource Development and ManagementCertificate Program because Principles ofHuman Resource Management is onlyoffered in the fall.Principles of Human ResourceManagement3 quarter units academic credit, X400.1.30 hours HRCI credit.Join other human resource professionals foran in-depth look at the strategic contributionof human resource management to the totalbusiness enterprise. Learn essential strategiesto combine human resource theory withpractice. Focus on department design andstaffing as well as the human resourcemanager’s role in motivation, morale andinfluencing organizational productivity.Explore ways to plan for and meet staffingneeds, examine compensation and benefitpractices and trends, and discuss the effectsof legislation, professional standards and aunion environment on the operation of thehuman resources function.Required textbooks: visit our website for textbookinformation.DENNIS GORSUCH.10 meetings.Sept. 12-Nov. 14: Wed., 6-9 p.m.Sacramento: Sutter Square Galleria, 2901 K St.$725 ($775 if postmarked after 08/29/2012). Enroll insection 122HRM261.18

PROGRAMS OF INTEREST TOHUMAN RESOURCE PROFESSIONALSFor every dollar invested in workplace safety,organizations may see a return on theirinvestment of $3 to $5.Workplace Health and SafetyCertificate ProgramExpand your knowledge of current health andsafety issues and regulations, and learn tocreate and maintain a safer work environment.Examine the issues confronting business,industry and government and becomeproactive in managing health and safetyprograms.Professional Concentrationin Health and Safety TrainingGain a solid foundation in basic health andsafety with our four core courses, then learnto develop and deliver health and safetyprograms with our five-day trainer course. Thishighly-focused program meets a portion of thetrainer requirements under Code of FederalRegulations 1910.120(e)(5) and the HazardousWaste Operations and EmergencyResponse standard (HAZWOPER)(q)(5).Professional Concentration inEnvironmental Managementfor Industry and FacilitiesAcquire the knowledge to help your organizationavoid costly fines, and implementsustainable best practices that go beyond therequirements. Gain the skills to protect theenvironment and avoid unnecessary liability.Fall Environmental Managementcourses include:Environmental Management and SustainabilityHazardous Waste Generator TrainingFor a complete listing of courses andinformation about our Environmental, Healthand Safety Certificate Programs, please visitus at extension.ucdavis.edu/safetyAlso of interest…Construction Management Certificate ProgramAcquire the business and technical knowledge to thrive in this challenging industry. Learn acomprehensive, systems-based approach to construction management. Leverage today’sopportunities and remain dynamic. All courses approved by the UC Davis Department of CivilEngineering and the UC Davis Graduate School of Management.extension.ucdavis.edu/certificates20

LABOR-MANAGEMENT RELATIONSDemand for experts in labor-management relations continues to grow as new legislation andcourt rulings continuously update standards for employment conditions. Discover how to keeplabor and management focused on long-term issues while addressing short-term conditions.Labor-Management Relations Certificate ProgramREQUIRED COURSES (18 UNITS)# UNITSIntroduction to Labor-Management Relations 3The American Labor Movement 3Preparing for Negotiations 3Employment Law 3Ethics in the Workplace 1Negotiating a Labor Agreement 3Labor Contract Administration 3Check our website for the latest schedule and courseinformation.extension.ucdavis.edu/certificatesThese courses are offered in Sacramento atthe Sutter Square Galleria classrooms, 2901 K St.The American Labor Movement3 quarter units academic credit, X422.7.30 hours HRCI credit.From the beginning of labor-managementcooperation to the development of thehigh-performance workplace, explore theorigins of unions and how their evolution hasaffected the collective bargaining processtoday. Compare public- and private-sectorunion structures; examine labor developments;review the Wagner Act; and discuss thegrowth of public employee unions and unionstructure.Required textbook: visit our website for textbookinformation.RICHARD BOYD.10 meetings.Sept. 5-Nov. 14: Wed., 5:30-8:30 p.m.(no meeting Oct. 31).Sacramento: Sutter Square Galleria, 2901 K St.$725 ($775 if postmarked after 08/22/2012). Enroll insection 122LMR352.Please contact academic adviserBreanna Cano at (530) 757-8895or businessinfo@ucde.ucdavis.eduif you have questions or would likeassistance with an academic plan.21

Introduction to Labor-Management Relations3 quarter units academic credit, X422.1.30 hours MCLE credit.30 hours HRCI credit.Improve your understanding of currentdevelopments and best practices in laborrelations. Explore the legal framework forcollective negotiations in both the private andpublic sectors. Learn to select exclusiverepresentatives and develop knowledge aboutunfair labor practices and federal andCalifornia labor-management relations laws.Delve into strikes, scope of bargaining andthe differences between the NLRB and thePERB as enforcement agencies.Required textbooks: visit our website for textbookinformation.PAUL STARKEY.10 meetings.Sept. 10-Nov. 19: Mon., 6-9 p.m. (no meeting Nov. 12).Sacramento: Sutter Square Galleria, 2901 K St.$725 ($775 if postmarked after 08/27/2012). Enroll insection 122LMR354.“This has been one of thebest decisions I’ve ever made. These courseshelped me understand the labor processfrom different perspectives—labor v. humanresources, private v. the public sector—allbased on a foundation of the statutes thatprotect unions,’ employees’ and employers’rights.”—Joseph SmallALSO OF INTERESTEthics in the WorkplaceSee page 19.Free! Professional EducationShowcase: HumanResource Developmentand Management, Labor-Management Relations andBusiness CommunicationsSee page 18.GENERAL INFORMATIONYou may take these courses individually or as part of the Labor-Management Relations Certificate Program. Groups of three ormore and IRANC, SEAC, SAHRA and SHRM members receive a special discount. Please check the website course listing forrequired textbook information.Please note: Certain elements of these courses are conducted online, so you must have a computer with access to the Internetand an email account in order to complete those courses. Please check the website course listing to see if there are technicalrequirements. For technical requirements, go to http://extension.ucdavis.edu/unit/online_learning/tech_reqs.asp22

PERSONAL FINANCIAL PLANNINGFinancial advising is expected to be one of the faster-growing occupations over the next decade, with a projected growth rateof 32 percent between 2010 and 2020, according to the Bureau of Labor Statistics. Financial adviser salaries are above average—medianannual wages were $64,750 in 2010…and the highest-paid are working in New York, California, and Texas.—U.S. News & World Report, February 27, 2012The growing need for objective financialplanning advice, combined with the rigorousstandards demanded of CFP ® cerficants, hasplaced the CFP ® certification at the forefront ofthe financial planning profession. Designed forprofessionals already in the financial servicesindustry, this CFP ® Board-Registered Programwill prepare you for the CFP ® CertificationExamination. It is also appropriate if you areinterested in beginning a new career as aCERTIFIED FINANCIAL PLANNER or wouldlike to augment your knowledge in the field.Personal Financial PlanningCertificate ProgramREQUIRED COURSES (29 UNITS)# UNITSPrinciples of Financial Analysis 3.5Fundamentals of Personal Financial Planning 3.5Income Taxation in Personal Financial Planning 3.5Investments in Personal Financial Planning 3.5Risk Management in Personal Financial Planning 3.5Estate Planning 3.5Retirement and Employee Benefits Planning 3.5Developing Financial Plans 4.5There are no electives in this program.Check our website for the latest schedule and courseinformation.extension.ucdavis.edu/certificatesUC Davis Extension does not certify individuals to use the CFP ® ,CERTIFIED FINANCIAL PLANNER or certification marks.CFP ® certification is granted only by the Certified FinancialPlanner Board of Standards, Inc., to individuals who, in additionto completing an educational requirement such as the CFP ®Board-Registered Program, have met its ethics, experience andexamination requirements.PROFESSIONAL EDUCATION SHOWCASEPersonal Financial PlanningMeet with staff and instructors to discuss and learn about theCFP® Board-Registered Personal Financial Planning CertificateProgram and career opportunities in the field of financial planning.This program is designed specifically to cover the body ofknowledge needed to prepare you for the CFP® CertificationExamination. Learn to help others define and meet their lifegoals through smart financial resource management.RESERVE YOUR SEAT TODAY!Aug. 14: Tues., 5:30-7 p.m.Sacramento: Sutter Square Galleria, 2901 K St.No Charge. Enroll in section 121OPE104.Principles of Financial Analysis3.5 quarter units academic credit, X420.11.Whether you are managing your own moneyor serving clients as a financial adviser, theconcepts of cash flow analysis and TimeValue of Money (TVM) are the foundations ofsound financial decision-making. Learn thefundamentals needed to comprehensivelyanalyze a client’s or your own financialsituation. Gain the knowledge to apply cashflow analysis and TVM principles to a varietyof circumstances by using the HP-12Cfinancial calculator. Develop your ability toevaluate mortgages, choose the mostappropriate savings plan, understandannuities, determine bond Yield to Maturityand price, and analyze stock market and realestate investments.Required textbooks: visit our website for textbookinformation.NORBERT WAGNER.10 meetings.Sept. 11-Nov. 13: Tues., 5:30-9 p.m.Sacramento: Sutter Square Galleria, 2901 K St.$745 ($820 if postmarked after 08/28/2012). Enroll insection 122PER470.23

Investments in Personal FinancialPlanning3.5 quarter units academic credit, X420.4.Examine various investment categories utilizedby financial planning practitioners. Gainknowledge of security laws and regulations,Time Value of Money, risk analysis, commonstock valuation and expected rates of return.Learn about market indicators and monetarypolicy. Acquire the ability to apply fundamentaland technical analysis, and discover whatfinancial planners need to know.Required textbook: visit our website for textbookinformation.Prerequisites: Fundamentals of Personal Financial Planning,Principles of Financial Analysis or Quantitative Tools forPersonal Financial PlanningCHASE ARMER.10 meetings.Sept. 12-Nov. 14: Wed., 5:30-9 p.m.Sacramento: Sutter Square Galleria, 2901 K St.$745 ($820 if postmarked after 08/29/2012). Enroll insection 122PER474.Estate Planning3.5 quarter units academic credit, X420.9.35 hours MCLE credit.35 hours DOI credit.Learn what all accountants, trust officers,attorneys, life insurance underwriters andfinancial planners need to know to solveestate planning problems. Examine taxobjectives, business interests, the unlimitedmarital deduction and saving the “second tax.”Learn to advise on holding title to property,lifetime gifts and trusts, wills and living trusts,life insurance and annuities and post-deathtax and legal problems.Required textbook: visit our website for textbookinformation.Prerequisites: Fundamentals of Personal Financial Planning,Income Taxation in Personal Financial Planning, Principles ofFinancial Analysis or Quantitative Tools for Personal FinancialPlanning.SABRINA SCHNEWEIS COE.10 meetings.Sept. 10-Nov. 12: Mon., 5:30-9 p.m.Sacramento: Sutter Square Galleria, 2901 K St.$745 ($820 if postmarked after 08/27/2012). Enroll insection 122PER479.Please contact academic adviserBreanna Cano at (530) 757-8895or businessinfo@ucde.ucdavis.eduif you have questions or would likeassistance with an academic plan.GENERAL INFORMATIONYou may take these courses individually or as part of the Personal Financial Planning Certificate Program. These courses areoffered in Sacramento at the Sutter Square Galleria classrooms, 2901 K St. Groups of three or more and FPA members receivea special discount. Please check the website course listing for required textbook information.Please note: Certain elements of these courses are conducted online, so you must have a computer with access to the Internetand an email account in order to complete those courses. Please check the website course listing to see if there are technicalrequirements. For technical requirements, go to http://extension.ucdavis.edu/unit/online_learning/tech_reqs.asp24

PROJECT MANAGEMENT“The practice of project management will bethe activity that makes or breaks many globalcompanies in this economic environment.”—Rich Karlgaard, publisher, ForbesGain the knowledge to successfully manageany type of project, regardless of scope orindustry. Whether you manage complexinformation technology projects or a singlepublic relations campaign, this programenables you to manage your projects moreefficiently and effectively. Projections indicatethere will be 1.2 million new project managementjobs during the next 10 years and thatby 2016 $4 trillion will be at risk due to alack of skilled project managers.This program gives you the knowledge to helpfill this need and prepares for the PMI®Project Management Professional (PMP®)Certification exam. Project managers withPMP® certification often earn more than$100,000 a year.Project ManagementCertificate ProgramREQUIRED COURSES (20.5 UNITS)# UNITSFundamentals of Project Management 2Project Integration and Scope Management 2.5Project Time Management 2Project Cost Management 2Project Quality Management 2.5Project Communications andHuman Resource ManagementProject Risk Management 2Project Procurement Management 2Advanced Project Management Topics 2.5There are no electives in this program.Check our website for the latest schedule and courseinformation.extension.ucdavis.edu/certificatesPlease note: You may substitute the Essentials of ProjectManagement course for the Fundamentals of ProjectManagement in order to fulfill the requirements for theProject Management Certificate Program.This program is approved by:®The PMI logo is a registered mark ofthe Project Management Institute, Inc.3PROFESSIONAL EDUCATION SHOWCASEProject Management and BusinessAnalysisMeet our faculty and staff to learn about certificate requirements,career opportunities, the convenience of our onlinedelivery format and receive answers to frequently askedquestions. This program is for professionals who plan, manageand control projects and anyone interested in gaining projectmanagement ability in tune with the best practices in the field.You will gain the knowledge to successfully manage any typeof project—regardless of scope or industry.UC Davis Extension is a Project Management Institute®Registered Educational Provider and International Institute ofBusiness Analysis Registered Educational Provider.RESERVE YOUR SEAT TODAY!Aug. 14: Tues., 5:30-7 p.m.Sacramento: Sutter Square Galleria, 2901 K St.No Charge. Enroll in section 121OPE103Essentials of ProjectManagement3.5 quarter units academic credit, X455.37.35 hours PDU credit.Whether you have experience as a projectmanager or not, this comprehensive 35-hour,classroom-based training provides you withconcepts and skills to effectively organize andexecute projects, and a managerial perspectiveto increase project success. Learn from anexperienced project manager, and examinehow processes are linked together. Explorehow to incorporate the nine knowledge areasof project management, and discover how todetermine a project’s life cycles, and the roleand significance stakeholders and organizationalinfluences can have on your plans.Upon successful completion, you will meet theeducational requirements to sit for theCAPM® or PMP® exam. This course mayqualify for job training funds, and can besubstituted for the Fundamentals of ProjectManagement course in the Project ManagementCertificate Program.JOSEPH GEE.5 meetings.Aug. 8-Sept. 5: Wed., 9 a.m.-4:30 p.m.Sacramento: Sutter Square Galleria, 2901 K St.$1,195. Includes all course materials, textbook and lunches.Enroll in section 121PMG600.Special discounts: Groups.25

THERE’S STILL TIME TO ENROLL IN THIS SUMMER COURSE!Essentials of Project Management starts Wednesday, Aug. 8. Enroll in section 121PMG600.You may enroll in the following onlinecourses anytime until Oct. 8. Passwords areissued starting Sept. 10. You must completethe course by Dec. 10.ONLINEFundamentals of ProjectManagement2 quarter units academic credit, X455.30.20 hours PDU credit.Examine the nine project managementknowledge areas: project integration, scope,time, cost, quality, human resources, communication,and risk and procurement management.Using the Project ManagementInstitute’s PMBOK® Guide to the ProjectManagement Body of Knowledge, learn thebasic characteristics of projects and projectmanagement, with emphasis on the fiveprocess groups of initiating, planning,executing, controlling and closing. Explore thekey areas of expertise, and discover thesignificance of project stakeholders andorganizational influences.Required textbook: visit our website for textbookinformation.ROBERT BALCH.$795. Enroll in section 122PRJ500.“The Project Risk Managementcourse was extremely valuable. Before takingit, I struggled with incorporating risk managementinto project activities. The tools and tipslearned provided me with the foundationnecessary to facilitate risk identificationsessions, encourage team involvement, andto establish risk responsibilities and ownership.I would encourage anyone who is activelymanaging projects to attend this course.”—Julia Ramos, project manager, Vision Service PlanONLINEProject Integration and ScopeManagement2.5 quarter units academic credit, X455.31.25 hours PDU credit.Build on your knowledge of the projectmanagement framework and processes.Explore integration processes, includingdeveloping the project charter and projectmanagement plan; directing and managingexecution; monitoring and controlling work;integrated change control; and projectcloseout. The scope management portion ofthis course covers the processes that ensure allthe work, and only the work, required forsuccessful project completion is included inyour projects.Required textbooks: visit our website for textbookinformation.Prerequisite: Fundamentals of ProjectManagement.KARRI EGGERS.$810. Enroll in section 122PRJ501.ONLINEProject Time Management2 quarter units academic credit, X455.34.20 hours PDU credit.Examine time management processes soyour projects deliver on time and performas expected. Explore activity breakdown,estimation, sequencing and scheduling. Gaina better understanding of network diagramsand critical paths, and learn how they canhelp you manage time better. Learn todevelop realistic project schedules and how toefficiently complete projects within a projectedtimeframe.Required textbooks: visit our website for textbookinformation.Prerequisites: Fundamentals of Project Management,Project Integration and Scope Management.LAURA MUNRO.$795. Enroll in section 122PRJ502.26

ONLINEProject Quality Management2.5 quarter units academic credit, X455.36.25 hours PDU credit.Enhance your ability to monitor projectsso they meet their intended goals. Examinethe critical components of project quality:planning, control, assurance and improvement.Learn about the business and technicalaspects of project quality management,including determining what assets andresources you need to launch a new programor revitalize existing ones.Required textbooks: visit our website for textbookinformation.Prerequisites: Fundamentals of Project Management, ProjectIntegration and Scope Management.ROCHELLE FURTAH.$810. Enroll in section 122PRJ504.ONLINEProject Communications andHuman Resource Management3 quarter units academic credit, X455.16.30 hours PDU credit.Learn how to use human resources to achieveproject goals and ensure timely and appropriatecommunication is generated, collected,disseminated, stored and ultimately achievedat the end of a project. Develop the capacityto create human resource plans and toacquire, develop and manage project teamsas specified in the Project ManagementInstitute’s PMBOK® Guide to the ProjectManagement Body of Knowledge.Required textbooks: visit our website for textbookinformation.Prerequisites: Fundamentals of Project Management,Project Integration and Scope Management.ROCHELLE FURTAH.$845. Enroll in section 122PRJ505.ONLINEProject Risk Management2 quarter units academic credit, X455.33.20 hours PDU credit.Learn processes for identifying, analyzing,planning for and responding to project risks.Gain a thorough understanding of how tomaximize the probability and consequencesof positive events and minimize the probabilityand consequences of adverse events toyour project objectives. Gain the knowledgeto develop and plan the risk managementaspects of your projects and learn to identifypossible threats and opportunities. Learn toplan mitigation and contingency measuresand iteratively manage outcomes.Required textbooks: visit our website for textbookinformation.Prerequisites: Fundamentals of Project Management,Project Integration and Scope Management.ROCHELLE FURTAH.$795. Enroll in section 122PRJ506.ALSO OF INTERESTBusiness Analysis CertificateProgramSee page 10.Construction ManagementCertificate ProgramVisit extension.ucdavis.edu/certificatesPlease contact academic adviserBreanna Cano at (530) 757-8895or businessinfo@ucde.ucdavis.eduif you have questions or would likeassistance with an academic plan.GENERAL INFORMATIONYou may take these courses individually or as part of the Project Management Certificate Program. You may enroll in the onlinecourses anytime until Oct. 8. Passwords issued starting Sept. 10. You must complete by Dec. 10. Groups of three or more and IIBAand PMI members receive a special discount. Please check the website course listing for required textbook information.27

ENROLLING IS EASY!BY PHONE call (800) 752-0881.IN PERSON at our Registration Office, 8:30 a.m.–4:30 p.m.,1333 Research Park Drive, Davis.ONLINE at extension.ucdavis.edu.*Enrollment form is available atextension.ucdavis.edu/apps/ecommerce/how_to_enroll.aspONLINE COURSE INFORMATIONYou must provide your email address when enrolling to receiveyour password. If you do not receive your password in the time framenoted, please visit the Online Learning Campus Support Center atextensiondlc.net/helpdesk. Open a new ticket, and select“Password Issues” from the Help Topics.If you plan to access an online course using an iPad, iPod or an iPhonethere are a variety of Flash web browsers available in the App Store.PAPERLESS CLASSROOMMany of our courses use an Extended Classroom website for coursematerials and correspondence. You must provide an email addresswhen enrolling in order to receive Extended Classroom access.SPECIAL DISCOUNTSA special discount of 10 percent is available for groups or membersof affiliated organizations. Check course details for eligibility.IF YOUR PLANS CHANGERefunds, less a $30 processing fee, will be granted if the request isreceived seven calendar days before the course begins. At that time,you can also discuss transferring your enrollment to another programor sending a substitute. Requests for withdrawal without a refundmust be received before the last meeting of the course. Requestsfor withdrawals or refunds may be made by phone, fax or in writing.Please include the student’s name, course title and course sectionnumber. For information about other alternatives, call UC DavisExtension at (800) 752-0881.NOT PRODUCED AT STATE EXPENSEUC Davis Extension is a self-supporting, nonprofit organizationfunded by course fees, grants and contracts.The University of California does not discriminate in any of its policies,procedures or practices. The university is an affirmative action/equalopportunity employer.SPECIAL DISCOUNT FOR THESE CHAMBER MEMBERSTo receive 10 percent off a UC Davis Extension course in this catalog, send (mail or FAX) the enrollment form(available at extension.ucdavis.edu student_services) or call the Student Services office at(800) 752-0881.Mention the Sacramento Asian Pacific Chamber of Commerce (SACC) or the SacramentoRainbow Chamber of Commerce discount. This discount cannot be combined with any other discountand cannot be applied after payment is received. This discount is available for enrollments received byDecember 31, 2012, and is limited to $100 per course enrollment.FOR MORE INFORMATIONORTO ENROLLCALL(800) 752-0881EMAILextension@ucdavis.eduOR VISIT US ONLINEextension.ucdavis.edu/business

Corporate Education and Strategic PartnershipsUC Davis Extension partners with area organizations to train more than 40,000 employeeseach year. We’d like to be your strategic training partner—bringing you the vast resources ofthe University of California, expertise in adult learning theory and instructional design, anda commitment to quality educational services that make an impact.The UC Difference: Quality, Costand CustomizationAs a leader in continuing and professionaleducation, UC Davis Extension understandshow to engage adult learners in the classroom.This unique expertise ensures that ourcustom training programs provide youremployees with:■■Practical knowledge and skills thatimprove job performance■■Engaging instructors with years ofindustry and agency experience■■Exceptional customer service, tailoredto the needs of working professionals■■The highest quality training, where youwant it, when you want it and at acompetitive priceWe are committed to developing trainingthat meets the specific objectives of yourorganization. Contact us today to learn more.Practical knowledge and skillsthat matterWe are committed to providing high-quality,research-infused programs tailored to yourprofession, so you can immediately applywhat you learn.Experienced instructorsOur extensive network of instructors bringsreal-world experience, expertise and insightinto the classroom. We can also blend yourinstructional team with ours to developexceptional programs that meet yourdistinctive needs.Convenient, flexible, affordableFrom content to delivery format to location,everything can be customized to fit yourexact needs. The cost-effective group modelprovides an opportunity to strengthen andreinforce your goals while building cohesivenesswithin your team.Exceptional customer serviceOur team is committed to your completesatisfaction. UC Davis Extension is afull-service provider offering instructionaldesign, facilitation, program evaluation andtechnical assistance centered on a commongoal—to deliver quality educational productsand services that make an impact.Learn moreFor more information about corporateeducation, please contact Sharon Huntsmanat (530) 757-8895 or emailbusinessinfo@ucde.ucdavis.eduFSC LOGOHERE122 130

EXTENSION.UCDAVIS.EDU/CERTIFICATESBECOME A MORE VALUABLE ANDKNOWLEDGEABLE PROFESSIONAL,AND REMAIN COMPETITIVEFALL 2012Including:Free Professional Education Showcase(see inside front cover)New! Understanding Financial StatementsNew! Coaching ExecutivesUC Davis ExtensionUniversity of California1333 Research Park DriveDavis, California 95618-4852 122130-ZZNonprofit Org.U.S. PostagePAIDUC Davis