APC Symmetra RM 4â12 kVA UPS Installation Manual - APC Media

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CHAPTER 4: MESSAGESPowerView Message Meaning Corrective ActionThresholdAlarm(continued)Redundancy is belowalarm threshold.Actual power module redundancy hasfallen below the user specifiedredundancy alarm threshold. Eitherpower module(s) failed or the load hasincreased.Option 1: If possible, installadditional power modules.Option 2: Decrease the load.Option 3: Use the PowerView todecrease the redundancy alarmthreshold.(Startup>Setup>Alarms>Redundancy)Runtime is below alarmthreshold.The predicted runtime is lower than theuser specified for the minimum runtimealarm threshold. Either the batterycapacity has decreased or the loadincreased.Option 1: Allow the batterymodules to recharge.Option 2: If possible, increasethe number of battery modules.Option 3: Decrease the load.Option 4: Use the PowerView todecrease the minimum runtimealarm threshold.(Startup>Setup>Alarms>Runtime)BypassBypass is not in range(either freq or voltage).The frequency and/or voltage are out ofacceptable range for bypass. Thismessage occurs when the UPS is onlineand indicates that the bypass mode maynot be available if required. The systemmay starton-battery.Option 1: Decrease thesensitivity to input frequency.(Startup>Setup>OutputFreq)Option 2: Correct input voltageto provide acceptable voltageand/or frequency.Bypass contactor stuck inbypass position.Bypass contactor stuck inon-line position.The UPS is positioned in the bypassposition and cannot go on-line.The UPS is positioned in the on-lineposition and cannot go to bypass.Call your contract serviceprovider or APC TechnicalSupport.UPS in bypass due tointernal fault.The UPS has transferred to bypassmode because a fault has occurred.UPS in bypass due tooverload.The load exceeded the system powercapacity. The UPS has switched tobypass mode.Option 1: Decrease the load.Option 2: If possible, add powermodules to the system.System is in MaintenanceBypass.The UPS is in bypass because themaintenance bypass switch is in the Onposition.No corrective action necessary.20
CHAPTER 4: MESSAGESPowerView Message Meaning Corrective ActionGeneral FaultOn Battery.The UPS is in the on-battery mode. Thebattery modules are being discharged.No corrective action isnecessary.Note: Runtime is limited induration. Prepare to shutdownthe UPS and the loadequipment, or restore incomingvoltage.Need Bat Replacement.One or more battery modules are in needof replacement.Refer to module replacementprocedure.UPS Fault.A fault occurred in a power module. TheUPS Fault message always occurs whenthere is a bad power module failuremessage.Call your contract serviceprovider or APC TechnicalSupport.Shutdown or unable totransfer to Batt due tooverload.The UPS has shutdown because anoverload occurred and bypass is notavailable.Option 1: Reduce the load toeliminate overload.Option 2: If possible, add powermodules to eliminate overload.Option 3: Replace failed powermodules to eliminate overload.Note: If bypass is not availablebecause of a power failure, waitfor power to be restored. If thereis a utility problem, have itcorrected.Load Shutdown fromBypass. Input Freq/Voltsoutside limits.The UPS shut the load down while it wason bypass, because the input powerwent out of acceptable range.Correct the input voltageproblem.Fault, Battery ChargerFailure.The battery charger in one or morepower module(s) failed.Refer to module replacementprocedure.Fault, Bypass RelayMalfunction.The bypass relay has malfunctioned.Call your contract serviceprovider or APC TechnicalSupport.Fault, Internal Tempexceeded normal limits.The temperature of one or more batterymodules is too hot.Replace overheated module.Refer to module replacementprocedure.21
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APC Symmetra RM4-12 kVA UPSInstalla
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TABLE OF CONTENTSChapter 4: Install
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CHAPTER 1: SAFETY AND GENERAL INFOR
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CHAPTER 1: SAFETY AND GENERAL INFOR
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Page 12 and 13: CHAPTER 2: BASICSTable 3:Optional A
Page 14 and 15: CHAPTER 2: BASICSRear View Componen
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Page 18 and 19: CHAPTER 3: SITE PREPARATIONShipping
Page 20 and 21: CHAPTER 3: SITE PREPARATIONElectric
Page 22 and 23: CHAPTER 4: INSTALLATION1. Remove th
Page 24 and 25: CHAPTER 4: INSTALLATION2. Assemble
Page 26 and 27: CHAPTER 4: INSTALLATIONWiring the U
Page 28 and 29: CHAPTER 4: INSTALLATION12. If requi
Page 30 and 31: CHAPTER 4: INSTALLATIONBlank cover
Page 32 and 33: CHAPTER 4: INSTALLATIONFinal Instal
Page 34 and 35: CHAPTER 4: INSTALLATIONReplacing In
Page 36 and 37: CHAPTER 5: SPECIFICATIONSOutput Spe
Page 39 and 40: TABLE OF CONTENTSAPC Contact Number
Page 41 and 42: CHAPTER 1: OVERVIEWPowerViewThis ma
Page 43 and 44: CHAPTER 2: GETTING STARTEDTurning o
Page 45 and 46: CHAPTER 2: GETTING STARTEDPowering
Page 47 and 48: CHAPTER 2: GETTING STARTEDLanguage
Page 49 and 50: CHAPTER 2: GETTING STARTEDFigure 5:
Page 51 and 52: CHAPTER 3: MENU COMMANDSCommand Ref
Page 53 and 54: CHAPTER 3: MENU COMMANDSDiagnostics
Page 55 and 56: CHAPTER 3: MENU COMMANDSSetup MenuT
Page 57 and 58: CHAPTER 4: MESSAGESTroubleshootingT
Page 59: CHAPTER 4: MESSAGESPowerView Messag
Page 63 and 64: CHAPTER 5: MAINTENANCEServiceIf the
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APC Symmetra RM 4â12 kVA UPS Installation Manual - APC Media