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Informationalism and the network society 41CONCLUSION: THE PRACTICAL CONSEQUENCES OFTHEORETICAL MISTAKESAt this point in the analysis presented here, this conclusion will not come as ashock: we are not in the information or knowledge society. At least, no morethan we have been in other historical periods. Knowledge and informationhave always been essential sources of productivity and power. If, by emphasizingthe knowledge component of our world, we imply that we know nowand were ignorant in earlier times, a little modesty would be welcome.Knowledge is always historically relative. We certainly know more than a fewcenturies ago, and we can even say that the growth of knowledge has beenexponential, although in many fields of science, without these earlier discoveries,we would still be in the dark. But we certainly know very little in somebasic dimensions of nature or human life. I will just mention the brain, whichis the source of who we are, and whose structure and functions are ignored forthe most part. As for society and the economy, I will simply remind the readerthat the analysis of the aggregate production function underlying productivitygrowth as a result of factors others than capital, labor, or raw materials wasoriginally established by Robert Solow in 1957, on the basis of statistical dataconcerning the United States for the period 1909–49, the heyday of the industrialsociety (Solow, 1957). Never mind: information society apologists invariablystart with Solow’s analysis of productivity to found their claims on therole of information as the basis of the new society.As I have analyzed in various works, and in this volume, information andknowledge are indeed essential, in the economy and in society at large. Butthey are not specific as dominant components of our kind of society. What isspecific is that, on the basis of a new technological paradigm (informationalism),a new social structure has emerged, a structure made up of electroniccommunication technologies – powered, social networks. So, what is different?It is the technology, of course. But it is also the networked social structure,and the specific set of relationships implied in the networking logic.Therefore, in my view, we must let the notion of an information society orof a knowledge society wither, and replace it with the concept of the networksociety, as presented in this chapter, and researched throughout this volume,from a variety of theoretical perspectives. I contend that this reconceptualizationmatters because it carries practical consequences.If we were now in an information society, as a direct consequence of theinvention and diffusion of electronic information and communication technologies,the economic and social development of a country would depend, forinstance, on installing computers everywhere, and pushing everybody to be onthe Internet or not to be. Studies on the uses of information and communicationtechnologies demonstrate, again, what historians of technology established
42 Manuel Castellslong since: that technology can only yield its promise in the framework ofcultural, organizational, and institutional transformations. Computers inschool are only as good as the teachers are. And teachers cannot do muchunless the organizational set-up of the school transcends the disciplinarybureaucracies of the information age. Or, alternatively, the Internet in universitiescannot do much in the context of a cultural and academic setting that, inmany cases, has changed little since the pre-industrial theological schools.Furthermore, computers and the Internet do little to help economic productivityand business competitiveness in the absence of the diffusion of the organizationalform represented by the network enterprise. The dot-com bust wasprovoked by the fantasies of business consultants and futurologists who forgotthat the key role of the Internet is to power the real economy, rather than toescape into the domain of a new, virtual economy. And electronic democracymust start with the redefinition of citizen participation and political participation.In broader terms of social evolution, the notion of the information societyreproduces the myth of the historical continuum from nomadic to agriculturalsocieties, then to industrial society, to culminate in the apogee, obviously inour time, of the information society. Human history is then assimilated to thelong march of progress under the guidance of reason (with occasional prayersto God just in case), as exemplified by the wonders of computers, clean toilets,and smart weapons. No conflict, no contradiction, just technologically predeterminedchange, and resistance to change. And since resistance to reason isirrational, it must be obliterated to clear the shining path toward our promisedstar.If, instead, we identify our society as a network society, in the precise sensedefined and elaborated in this chapter, we must place at the center of the analysisthe networking capacity of institutions, organizations, and social actors,both locally and globally. Connectivity and access to networks become essential.The right combination of information and communication technology,development of human capacity to take advantage of the full potential of thesetechnologies, and organizational restructuring based on networking becomesthe key to ensuring productivity, competitiveness, innovation, creativity, and,ultimately, power and power sharing. If we conceive of the global networksociety as something other than telecommunication networks, if we recall theinteractive, multinodal logic of the Internet, then it is possible to designcommunication systems for inclusion and collaboration. If all cultures havetheir relevance as nodes of a networked system of cultural dialogue, there isno opposition between hypermodernity and tradition, but complementarityand reciprocal learning.In sum, the notion of the information or knowledge society is simply a technologicalextrapolation of the industrial society, usually assimilated to the
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Informationalism and the network society 41CONCLUSION: THE PRACTICAL CONSEQUENCES OFTHEORETICAL MISTAKESAt this point in the analysis presented here, this conclusion will not come as ashock: we are not in the information or knowled<strong>ge</strong> society. At least, no morethan we have been in other historical periods. Knowled<strong>ge</strong> and informationhave always been essential sources of productivity and power. If, by emphasizingthe knowled<strong>ge</strong> component of our world, we imply that we know nowand were ignorant in earlier times, a little modesty would be welcome.Knowled<strong>ge</strong> is always historically relative. We certainly know more than a fewcenturies ago, and we can even say that the growth of knowled<strong>ge</strong> has beenexponential, although in many fields of science, without these earlier discoveries,we would still be in the dark. But we certainly know very little in somebasic dimensions of nature or human life. I will just mention the brain, whichis the source of who we are, and whose structure and functions are ignored forthe most part. As for society and the economy, I will simply remind the readerthat the analysis of the aggregate production function underlying productivitygrowth as a result of factors others than capital, labor, or raw materials wasoriginally established by Robert Solow in 1957, on the basis of statistical dataconcerning the United States for the period 1909–49, the heyday of the industrialsociety (Solow, 1957). Never mind: information society apologists invariablystart with Solow’s analysis of productivity to found their claims on therole of information as the basis of the new society.As I have analyzed in various works, and in this volume, information andknowled<strong>ge</strong> are indeed essential, in the economy and in society at lar<strong>ge</strong>. Butthey are not specific as dominant components of our kind of society. What isspecific is that, on the basis of a new technological paradigm (informationalism),a new social structure has emer<strong>ge</strong>d, a structure made up of electroniccommunication technologies – powered, social networks. So, what is different?It is the technology, of course. But it is also the networked social structure,and the specific set of relationships implied in the networking logic.Therefore, in my view, we must let the notion of an information society orof a knowled<strong>ge</strong> society wither, and replace it with the concept of the networksociety, as presented in this chapter, and researched throughout this volume,from a variety of theoretical perspectives. I contend that this reconceptualizationmatters because it carries practical consequences.If we were now in an information society, as a direct consequence of theinvention and diffusion of electronic information and communication technologies,the economic and social development of a country would depend, forinstance, on installing computers everywhere, and pushing everybody to be onthe Internet or not to be. Studies on the uses of information and communicationtechnologies demonstrate, again, what historians of technology established