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e-health networks and social transformations 317Patsos, M. (2001) “The Internet and Medicine: Building a Community for Patients withRare Diseases,” Journal of the American Medical Association 285 (6): 805.Peterson, M. W. and Fretz, P. C. (2003) “Patient Use of the Internet for Information ina Lung Cancer Clinic,” Chest 123 (2): 452–7.Pew Internet and American Life Project (2000) “The Online Health Care Revolution:How the Web Helps Americans Take Better Care of Themselves” (retrieved July 16,2003 from www.pewInternet.org).—— (2002) “Vital Decisions: How Internet Users Decide What Information to TrustWhen They or their Loved Ones are Sick” (retrieved July 17, 2003 fromwww.pewInternet.org).—— (2003a) “Internet Health Resources: Health Searches and Email Have BecomeMore Commonplace, But There is Room for Improvement in Searches and OverallInternet Access” (retrieved July 25, 2003 from www.pewInternet.org).—— (2003b) December 2002 Tracking Survey (November 25–December 2002).Washington, DC: Pew Internet and American Life Project.Pincock, S. (2003) “UK Doctors Still ‘Out of Office’ to Patients Online: E-healthmedia.com(retrieved October 2, 2003, from www.e-health-media.com).Potts, H. W. and Wyatt, J. C. (2002) “Survey of Doctors’ Experience of Patients Usingthe Internet,” Journal of Medical Internet Research 4 (1): e5 (retrieved August 16,2003 from www.jmir.org).Preece, J. J. and Ghozati, K. (2001) “Experiencing Empathy Online,” in R. E. Rice andJ. E. Katz (eds), The Internet and Health Communication, pp. 237–60. ThousandOaks, CA: Sage.Reents, S. and Miller, T. E. (1998) “The Health Care Industry in Transition: The OnlineMandate to Change,” Cyber Dialogue (retrieved August 16, 2003 from www.cyberdialogue.com).Rice, R. E. (2001) “The Internet and Health Communication: A Framework ofExperiences,” in R. E. Rice and J. E. Katz (eds), The Internet and HealthCommunication, pp. 5–46. Thousand Oaks, CA: Sage.—— (2004) “Social Aspects of Implementing a Hospital Information System: Cure orSymptom?,” in P. Whitten and D. Cook (eds), Understanding HealthCommunications Technologies: A Case Study Approach. San Francisco: Jossey-Bass.—— and Gattiker, U. (2000) “New Media and Organizational Structuring,” in F. Jablinand L. Putnam (eds), New Handbook of Organizational Communication, pp.544–81. Newbury Park, CA: Sage.—— and Katz, J. E. (2001) Internet and Health Communication: Experience andExpectations. Thousand Oaks, CA: Sage.——, Peterson, M., and Christine, R. (2001) “A Comparative Features Analysis ofPublicly Accessible Commercial and Government Health Database Web Sites,” inR. E. Rice and J. E. Katz (eds), The Internet and Health Communication, pp.213–32. Thousand Oaks, CA: Sage.Robert Wood Johnson Foundation, The (2001) “Dataset: The Impact of Internet andAdvertising on Patients and Physicians Survey.” Princeton, NJ: The Robert WoodJohnson Foundation.Rose, S., Bruce, J., and Maffulli, N. (1998) “Access the Internet for Patient Informationabout Orthopedics,” Journal of the American Medical Association 280 (15): 1309.Sanchez, P. M. (2002) “Refocusing Website Marketing: Physician–PatientRelationships,” Health Marketing Quarterly 2 (1): 37–43.Schachtman, Noah (2002) “Why Doctors Hate the Internet,” Wired News (April 10)

318 James E. Katz, Ronald E. Rice, and Sophia K. Acord(retrieved March 29, 2004 from http://www.wired.com/news/culture/0,1284,35516,00.html).Schmidt, K., White, A., and Ernst, E. (2003) “Reflexologists’ Responses to a Patientwith Abdominal Pain: A Survey on Internet Advice,” Complementary Therapies inMedicine 11 (2): 98–102.Schwitzer, G. (2002) “A Review of Features in Internet Consumer Health DecisionsupportTools,” Journal of Medical Internet Research 4 (2): e11 (retrieved onAugust 13, 2003 from http://www.jmir.org/2002/2/e11/).Sharf, B. F. (1997) “Communicating Breast Cancer On-line: Support andEmpowerment on the Internet,” Women and Health 26 (1): 65–84.Sigouin, C. and Jadad, A. R. (2002) “Awareness of Sources of Peer-reviewed ResearchEvidence on the Internet,” Journal of the American Medical Association 287 (21):2867–9.Spielberg, A. R. (1998) “On Call and Online: Sociohistorical, Legal, and EthicalImplications of E-mail for the Patient–Physician Relationship,” Journal of theAmerican Medical Association 280 (15): 1353–9.Street, Jr, R. L. and Rimal, R. (1997) “Health Promotion and Interactive Technology:A Conceptual Foundation,” in R. L. Street, Jr, W. Gold, and T. Manning (eds),Health Promotion and Interactive Technology: Theoretical Applications and FutureDirections, pp. 1–18. Mahwah, NJ: Lawrence Erlbaum.Suarez-Almazor, M. E., Kendall, C. J., and Dorgan, M. (2001) “Surfing the Net:Information on the World Wide Web for Persons with Arthritis: PatientEmpowerment or Patient Deceit?,” Journal of Rheumatology 28 (1): 1–2.Till, J. E. (2003) “Evaluation of Support Groups for Women with Breast Cancer:Importance of the Navigator Role,” Health and Quality of Life Outcomes 1 (1): 16.Tu, H. T. and Hargraves, J. L. (2003) “Seeking Health Care Information: MostConsumers Still on the Sidelines,” Issue Brief Center for Studying Health SystemChange 61: 1–4.Veronin, M. A. (2002) “Where Are They Now? A Case Study of Health-related WebSite Attrition,” Journal of Medical Internet Research, 4 (2): e10 (retrieved August13, 2003 from www.jmir.org).Wellman, B. (1995) “Lay Referral Networks: Using Conventional Medicine andAlternative Therapies for Low Back Pain,” in J. J. Kronenfield (ed.), Research inthe Sociology of Health Care 12. Greenwich: JAI Press (retrieved July 25, 2003from www.utoronto.ca).Wikgren, M. (2001) “Health Discussions on the Internet: A Study of KnowledgeCommunication through Citations,” Library and Information Research 23: 305–17.Williams, P., Nicholas, D., Huntington, P., and McLean, F. (2002) “Surfing for Health:User Evaluation of a Health Information Website. Part two: Fieldwork,” HealthInformation and Libraries Journal, 19 (4): 214–25.Winzelberg, A. J., Classen, C., Alpers, G. W., Roberts, H., Koopman, C., Adams, R. E.,Ernst, H., Dev, P., and Taylor, C. B. (2003) “Evaluation of an Internet SupportGroup for Women with Primary Breast Cancer,” Cancer 97 (5): 1164–73.Wynn, E. and Katz, J. E. (1997) “Hyperbole over Cyberspace: Self-presentation andSocial Boundaries in Internet Home Pages and Discourse,” The Information Society13 (4): 297–328.

318 James E. Katz, Ronald E. Rice, and Sophia K. Acord(retrieved March 29, 2004 from http://www.wired.com/news/culture/0,1284,35516,00.html).Schmidt, K., White, A., and Ernst, E. (2003) “Reflexologists’ Responses to a Patientwith Abdominal Pain: A Survey on Internet Advice,” Complementary Therapies inMedicine 11 (2): 98–102.Schwitzer, G. (2002) “A Review of Features in Internet Consumer Health DecisionsupportTools,” Journal of Medical Internet Research 4 (2): e11 (retrieved onAugust 13, 2003 from http://www.jmir.org/2002/2/e11/).Sharf, B. F. (1997) “Communicating Breast Cancer On-line: Support andEmpowerment on the Internet,” Women and Health 26 (1): 65–84.Sigouin, C. and Jadad, A. R. (2002) “Awareness of Sources of Peer-reviewed ResearchEvidence on the Internet,” Journal of the American Medical Association 287 (21):2867–9.Spielberg, A. R. (1998) “On Call and Online: Sociohistorical, Legal, and EthicalImplications of E-mail for the Patient–Physician Relationship,” Journal of theAmerican Medical Association 280 (15): 1353–9.Street, Jr, R. L. and Rimal, R. (1997) “Health Promotion and Interactive Technology:A Conceptual Foundation,” in R. L. Street, Jr, W. Gold, and T. Manning (eds),Health Promotion and Interactive Technology: Theoretical Applications and FutureDirections, pp. 1–18. Mahwah, NJ: Lawrence Erlbaum.Suarez-Almazor, M. E., Kendall, C. J., and Dorgan, M. (2001) “Surfing the Net:Information on the World Wide Web for Persons with Arthritis: PatientEmpowerment or Patient Deceit?,” Journal of Rheumatology 28 (1): 1–2.Till, J. E. (2003) “Evaluation of Support Groups for Women with Breast Cancer:Importance of the Navigator Role,” Health and Quality of Life Outcomes 1 (1): 16.Tu, H. T. and Hargraves, J. L. (2003) “Seeking Health Care Information: MostConsumers Still on the Sidelines,” Issue Brief Center for Studying Health SystemChan<strong>ge</strong> 61: 1–4.Veronin, M. A. (2002) “Where Are They Now? A Case Study of Health-related WebSite Attrition,” Journal of Medical Internet Research, 4 (2): e10 (retrieved August13, 2003 from www.jmir.org).Wellman, B. (1995) “Lay Referral Networks: Using Conventional Medicine andAlternative Therapies for Low Back Pain,” in J. J. Kronenfield (ed.), Research inthe Sociology of Health Care 12. Greenwich: JAI Press (retrieved July 25, 2003from www.utoronto.ca).Wikgren, M. (2001) “Health Discussions on the Internet: A Study of Knowled<strong>ge</strong>Communication through Citations,” Library and Information Research 23: 305–17.Williams, P., Nicholas, D., Huntington, P., and McLean, F. (2002) “Surfing for Health:User Evaluation of a Health Information Website. Part two: Fieldwork,” HealthInformation and Libraries Journal, 19 (4): 214–25.Winzelberg, A. J., Classen, C., Alpers, G. W., Roberts, H., Koopman, C., Adams, R. E.,Ernst, H., Dev, P., and Taylor, C. B. (2003) “Evaluation of an Internet SupportGroup for Women with Primary Breast Cancer,” Cancer 97 (5): 1164–73.Wynn, E. and Katz, J. E. (1997) “Hyperbole over Cyberspace: Self-presentation andSocial Boundaries in Internet Home Pa<strong>ge</strong>s and Discourse,” The Information Society13 (4): 297–328.

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