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The digital divide in Detroit 259variety of indicators suggests that income, education, and age are the keydeterminants of computer and Internet use.Thus, there does appear to be a digital divide in Detroit, but one structuredprimarily by income, education, age, and, to a lesser extent, by employmentstatus. Race and inner-city location are far less important than might have beenexpected, though they still matter on selected uses. Differentiated use of theInternet is as important as differences in access (DiMaggio et al., 2004). Next,we consider what Detroiters use the Internet for, taking up part of the agendafor research on digital inequality proposed by DiMaggio et al. (2004).WHAT DO DETROIT AREA RESIDENTS DO ON THEINTERNET?Residents of the city of Detroit and the three counties of Wayne, Oakland, andMacomb use the Internet for a variety of purposes (table 11.4). The most popularactivities (done by over 50 percent of Internet users) are getting informationabout a product or service, learning more about something that has to bedone for work or school, getting information about a health concern, actuallymaking a purchase online, and going to a website to find information aboutgovernment services, public policy issues, or world events. The least popularactivities (done by fewer than 20 percent of Internet users) are participating inchat rooms and interactively discussing political or social issues with others.Some of the activities that people do on the Internet vary by race and locationbut many do not, according to the results of multivariate analyses usingrace, gender, age, education, household income, employment status, familystructure, and place of residence to predict the likelihood of doing each of theten Internet activities (tables not shown here). For example, there are nosignificant differences between African Americans and others, or betweenDetroit and suburban residents, for six of the ten activities we examined:getting information about a product or service, getting information about ahealth concern, actually making a purchase, going to a website to find informationabout government services, public policy, or world issues, locatingcontact information, or getting help with home finances or doing banking online.The only significant difference between Detroiters and suburbanites islearning about something a respondent had to do for work or school, with residentsof Detroit more likely to do so. Significant racial difference appears forthree Internet activities: looking for a new job or exploring career opportunities,participating in chat rooms, and interactively discussing political or socialissues with others (table 11.4). Compared to non-blacks, African Americansare almost four times as likely to use the Internet to look for employment orcareer opportunities, and almost five times as likely to use it to interactively
260 Wayne E. Baker and Kenneth M. ColemanTable 11.4Activities done on the Internet in the past 12 months by raceand locationRace and location of Internet users (%)Use theInternet African Non-Activity (%) American black Suburbs DetroitGot informationabout a productor service 83.7 88.3 82.6 83.3 85.0Learned more aboutsomething forwork or school 73.3 82.0 71.2 71.2 83.3Got informationabout a healthconcern 65.5 57.4 67.3 66.3 61.7Made a purchase,incl. travelreservations 60.9 51.7 63.0 63.5 48.3Got informationabout governmentservices, publicpolicy issues, orworld events 58.0 58.3 58.0 58.5 55.0Located someone’sphone number,e-mail, or mailingaddress 47.2 43.3 48.0 47.5 46.7Looked for a newjob or exploredcareeropportunities 47.0 65.6 43.1 44.5 58.3Help with homefinances or didbanking 40.9 34.4 42.3 42.3 33.3Participated inchat rooms 14.3 11.5 14.9 13.8 16.7Interactively discussedpolitical or socialissues with others 10.9 16.7 9.6 10.7 11.7
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The digital divide in Detroit 259variety of indicators sug<strong>ge</strong>sts that income, education, and a<strong>ge</strong> are the keydeterminants of computer and Internet use.Thus, there does appear to be a digital divide in Detroit, but one structuredprimarily by income, education, a<strong>ge</strong>, and, to a lesser extent, by employmentstatus. Race and inner-city location are far less important than might have beenexpected, though they still matter on selected uses. Differentiated use of theInternet is as important as differences in access (DiMaggio et al., 2004). Next,we consider what Detroiters use the Internet for, taking up part of the a<strong>ge</strong>ndafor research on digital inequality proposed by DiMaggio et al. (2004).WHAT DO DETROIT AREA RESIDENTS DO ON THEINTERNET?Residents of the city of Detroit and the three counties of Wayne, Oakland, andMacomb use the Internet for a variety of purposes (table 11.4). The most popularactivities (done by over 50 percent of Internet users) are <strong>ge</strong>tting informationabout a product or service, learning more about something that has to bedone for work or school, <strong>ge</strong>tting information about a health concern, actuallymaking a purchase online, and going to a website to find information aboutgovernment services, public policy issues, or world events. The least popularactivities (done by fewer than 20 percent of Internet users) are participating inchat rooms and interactively discussing political or social issues with others.Some of the activities that people do on the Internet vary by race and locationbut many do not, according to the results of multivariate analyses usingrace, <strong>ge</strong>nder, a<strong>ge</strong>, education, household income, employment status, familystructure, and place of residence to predict the likelihood of doing each of theten Internet activities (tables not shown here). For example, there are nosignificant differences between African Americans and others, or betweenDetroit and suburban residents, for six of the ten activities we examined:<strong>ge</strong>tting information about a product or service, <strong>ge</strong>tting information about ahealth concern, actually making a purchase, going to a website to find informationabout government services, public policy, or world issues, locatingcontact information, or <strong>ge</strong>tting help with home finances or doing banking online.The only significant difference between Detroiters and suburbanites islearning about something a respondent had to do for work or school, with residentsof Detroit more likely to do so. Significant racial difference appears forthree Internet activities: looking for a new job or exploring career opportunities,participating in chat rooms, and interactively discussing political or socialissues with others (table 11.4). Compared to non-blacks, African Americansare almost four times as likely to use the Internet to look for employment orcareer opportunities, and almost five times as likely to use it to interactively