DHF Annual Report 2009 - NT Health Digital Library - Northern ...

Seven training programs designed to enhance staff knowledge of the Department’s performance framework,assist staff creating KPIs and encourage performance monitoring were held in Darwin and Alice Springs.Individual staff performance monitoring occurs through the Department’s Performance Managementframework using the Work Partnership Plan (WPP) which is introduced to all new starters in orientationtraining and is promoted to managers through the Department’s tailored Management and Leadership program areas during 2009-10.Where we are going in 2010-11The Cultural Security Report will be published and launched with key projects commenced.The Department will reform Aboriginal Cross Cultural Training in line with new Northern Territory PublicSector standards.Cultural Security strategies will be implemented and assessed.consideration.A Departmental safety and quality communication plan, inclusive of a quarterly safety and qualitycommuniqué will be established.The Root Cause Analysis quality assurance process will be formalised.Agreed Departmental safety and quality priorities will be established for: national standards in handoverA Northern Territory Safety and Quality Forum will be facilitated.The clinical safety and quality training module for staff orientation will be reviewed.Risk Man software, facilitating the recording and management of risks, will be progressively implementedacross the Department.44Department Health and Families