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2007 REGISTRATION DOCUMENT

2007 REGISTRATION DOCUMENT

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<strong>2007</strong> REVIEW OF OPERATIONS4 Outlook< Contents >4.5 Outlook1CORE BUSINESSESFrench Retail Banking (FRB) is targeting 4% average annual growthin net banking income. With respect to individual customers, FRB plansto create a new lead in multi-channel banking, which is expected tofurther enhance service quality and customer satisfaction as well asexpand market share. By 2010, over 10% of sales are expected to bemade via the internet.FRB also intends to remain at the forefront of Private Banking in France.Its unique organisation in the country should help generate annualdouble-digit growth in assets under management.In corporate banking services, FRB will continue to capitalise on theadvantages of its Business Centre organisation. It will aim to becomethe main bank for a growing number of its customers, by continuing toexpand cross-selling with the Corporate and Investment Banking division,particularly in M&A, where it has been the leading player in the Frenchmarket for the past three years. BNP Paribas will also look to expand itscorporate client base by focusing on high-growth companies.In terms of operating efficiency, the French banking network is targetinga positive jaws effect of 1 point per annum.The objective regarding BNL bc is to finalise the integration process in2008 and unlock the remaining synergies expected in the <strong>2007</strong>-2009plan.The momentum for change is set to continue, with multi-channelsolutions to be rolled out to individual customers from the bank’s Frenchoperating platform – an unrivalled offering in the Italian market. Allexisting branches will be renovated and 100 new branches will beopened .BNL bc’s objective is to become Italy’s leading bank for corporatecustomers, by leveraging CIB’s product expertise and the Group’s broadreachinginternational network, particularly around the Mediterraneanbasin.BNL bc is targeting 6% average annual growth in net banking incomeand a positive jaws effect of 5 points per annum, buoyed by best in-housepractices as well as economies of scale (particularly in IT) resulting fromits being part of a major international group.International Retail banking and Financial Services (IR FS) is targeting10% average annual growth in net banking income. Its strategy is rootedin further integration between retail banking networks and specialisedfinancing businesses. IR FS hopes to add 20 million new customers toits books by 2010, including around 6 million in retail banking networks.At the end of <strong>2007</strong>, IR FS had 8.4 million retail banking customers,20.9 million direct Personal Finance customers, and 22.9 millioncustomers managed by Personal Finance.IR FS will also strive to grow net banking income per customer byintensifying cross-selling at all levels of the business:■ within each entity, by leveraging BNP Paribas’ commercial expertise inrecently acquired networks and expanding Personal Finance’s productoffering;■ within other IR FS entities, by making the products developed byspecialised companies such as auto loans available to the networks, andby offering banking services to clients of specialised companies;■ within the Group’s other core businesses, by expanding creditprotection insurance and private banking services, using CIB’s expertiseto develop international trade finance and capital market products,and creating an integrated leasing solution between EquipmentSolutions and the FRB/BNL bc networks.This growth drive will go hand-in-hand with improved operatingefficiency thanks to process reengineering at each entity and sharedplatforms, and should generate a positive jaws effect of 1 point perannum.Asset Management and Services (AMS) is well placed to benefit fromthe positive structural dynamics of the savings market, with developingcountries facing a growing elderly population and increased appetitefor precautionary savings, and emerging markets characterised by anexpanding middle class and a rise in the number of high net worthindividuals.AMS should continue to deliver sustained growth on the strength of itsunique organisational structure. The business combines an extensive rangeof products covering all asset classes supported by a multi-managementapproach, with multiple internal and external distribution channels thatallow it to access a global customer base. Its international expansionshould gather pace in Europe, with the business capturing a larger sliceof onshore and offshore markets and reinforcing its presence in emergingcountries. These currently represent 5% of the division’s net bankingincome, a percentage expected to rise to 10% by 2010. Overall, AMS istargeting 10% average annual growth in assets under management anda 10% increase in gross operating income per annum.Despite significant uncertainties in the market going forward, Corporateand Investment Banking (CIB) hopes to match this year’s recordperformance in 2008. Its ambitious objective can be achieved thanksto:■ BNP Paribas’ limited reliance on proprietary trading revenues;■ the limited size of the businesses directly hit by the subprime crisis:structured credit derivatives, securitisation and LBO originationbusinesses represented less than 10% of CIB’s net banking incomein <strong>2007</strong>;■ an astute geographical positioning and business mix which allowsCIB to benefit from positive structural dynamics in derivatives andspecialist financing markets;■ the Group’s financial strength, which provides a clear competitiveadvantage at this phase of the business cycle.CIB will look to deepen its footprint in Europe, and especially in Italy. Itwill capitalise on strong positions in Asia and emerging countries (27%of client business in <strong>2007</strong>) by boosting its presence in India, China, Russiaand the Gulf region.CIB will also step up business with financial institutions, building on BNPParibas’ expertise, high quality ratings and worldwide leadership.234567891011102<strong>2007</strong> Registration document - BNP PARIBAS

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