Special Telephone Call (STC) Tax - Digicel Jamaica

More documents

Recommendations

Info

o Calls within Closed User Groups (CUG)Additionally the following prepaid plan minutes have been adjusted to cover the cost ofthe tax within the plan:o VIP Plano International Call PlanPostpaid subscription and bundle amount for the VIP and International Call plans willremain as is, however customers will see the new STC tax on the bill as a separate lineitem.Customers will be charged tax at rates seen in table below:Calling From To Tax Per MinuteDigicel Mobile Digicel Mobile J$0.40Digicel Mobile Other Mobile J$0.40Digicel Mobile Fixed Lines/Landlines J$0.40Digicel Mobile International J$0.40Digicel Mobile (while roaming) All calls J$0.403. Will I also be charged this tax for calls that I receive?No.Customers will only be charged for calls they make. Calls received do not attract the tax.4. What numbers are exempt from the tax? Calls to activate products and services, Check Voicemail, Digicel Customer Care, Emergency andspecial services, to Check Your Balance and Top Up Your Account, Toll free (1-888-XXX-XXXX)numbers are exempt from the Special Telephone Call tax. This tax does not apply to textmessages.5. Will the new tax apply to GCT exempt or zero rated customers?Yes.
All calls made by GCT exempt customers will also be subject to the new government tax.6. How will this tax be collected from PREPAID customers? For every minute spent on a call made from their Digicel phone, prepaid customers willbe required to pay an additional J$0.40 for the Special Telephone Call tax.Customers on the Standard $10(peak)/$8 (off peak) rate and the J$8.99 One Rate planswill be charged using per second billing.Example: A customer on the standard rate makes a Digi to Digi call during peakhours for 2 minutes and 30 seconds. The customer will be required to pay $25for the call plus tax of $1, a total of $26 based on per second billing.Example: A customer on the One Rate plan makes a call to a landline for 2minutes and 30 seconds. The customer will be required to pay $22.47 for the callplus tax of $1, a total of $23.47 based on per second billing.Customers on the Prepaid $2.89 Sweet Plan will be charged using per minute billing.Therefore the customer will be required to have the total amount of the cost of the firstminute of the call, $2.89 + tax of $0.40 to initiate the call.Example: A customer is on the prepaid sweet plan and makes a Digi to Digi callfor 2 minutes and 30 seconds. The customer will be required to pay $8.67 for thecall plus tax of $1.20, a total of $9.87 based on per minute billing.The following table may be used to check the new charges when the tax is added to the Digicelper minute rates.DestinationPeak Rates/minPrepaidStandard Rates (per second billing)Peak Rates/min(Tax Included)Off Peak Rate/minOff Peak Rate(Tax included)
Page 1: Special Telephone Call (STC) TaxFre
Page 5 and 6: Example: A customer who has availab
Page 7 and 8: For Prepaid:International 1000 Plan
Page 9 and 10: All calls made using credit redeeme

Special Telephone Call (STC) Tax - Digicel Jamaica

Create successful ePaper yourself

Delete template?

Save as template?