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Quality implementation

Quality implementation

Quality implementation

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Corporate <strong>Quality</strong>Assurance


Close Loop <strong>Quality</strong> Assurance• <strong>Quality</strong> issues feedback from 3categories but how QA proactivemanage those ?Design<strong>Quality</strong> <strong>implementation</strong>:1. DFR( Design for Reliability)• HAXX methodologyrealization at star product.2. DFE( Design for Environment)• QC080000 certification/Eup/Eu reach/PFOS..ManufacturingQAMaterial<strong>Quality</strong> <strong>implementation</strong>:1. Solid execution• Empower TUV/SGS/IST/...external audit.2. Continue improvement• Weekly quality councilreview by 8D methodology.<strong>Quality</strong> <strong>implementation</strong>:1. Empower SQE• Failure analysis withsupplier.2. New vender evaluate.• Professional qualify venderby team( RD/Pur/SQE..)


Highly Accelerated Life Test(HALT)• Earlier Product Introduction• Quickly discover design & process limitations• Increase product reliability (MTBF)• Reduce development time & cost• Eliminate design problems before release tomanufacturingHALT chamber


•LED Registers•UART MUX Registers•Interrpt Status and ControlRegisters•RTM GPIO Registers•AMC TCLK ControlRegisters•MISC Register ToDo•AMC Reserved Ports andUpdate Channel Registers•General Purpose Registers•SPI•SOLFPGA TestATCA test planHardwareFunction TestBoot up the system tocheck BIOS, MemorySlot, Ethernet Controller,CF, DVI etc..EMC testFCC Part 15 Class A• Power consumption test• Raw power test• Power monitor circuit test• Short break test• Voltage drop check• Under Voltage Transient• Over Voltage TransientSafetyPerformanceTestCPU/Memory/SAS/LAN/USBPerformanceCompatibilityTestEnvironmenttest• CPU compatibility• Memory compatibility• USB• SAS• AMC• Chassis•Temperature/ Humiditychamber•Transportation andStorage Test•Packaged Drop Test•Unpackaged Drop test


On-Going Reliability TestHigh & LowTemp. TestHigh Temp. spec+5℃,Low Temp. spec-5℃,Power ON/OFF 100 timesand Operation 12hrsSolderingInspectionX - Ray TestMP ReliabilityMonitoringVibration &Drop TestAssembly &Packaging RigidityConfirm productionchangesVoltagemeasurement& InsideInspectionEMI Test& SafetyInspectionEnsure EMI& Safety uniformity


Product Lifecycle Management (Agile)PLMControlled itemsParts Products DocumentsECOPartsCreation/approvalShipmenthold/releaseQDRProductPhasein/outISODocumentLife CycleInitial Approve Change Phase out


<strong>Quality</strong> Feedback System(QFS)PM (Leader)1.Routine Meetings2.To help customer problem solveDesign issueRSC LogincustomerproblemQFS systemFA case controlQA(Adjudicator)1.Solution validation2.Represent customer toauditCQC (DOA process )HQ AE(RMA process)1. Receiving/FA coordination2.Report finish an provideManufacture andComponent issueContact window is CQC


<strong>Quality</strong> Program ManagementQPMCompetencePre-salesAssistanceAPQP(AdvancedProduct<strong>Quality</strong> Planning)ProductE-resume1. Pre-sales – new projects, audits, quality planning2. Create KA product quality resume3. Pass IBM SQRD & GE Q-CAP to become golden supplier


Local <strong>Quality</strong> Assurance & ServicesEurope <strong>Quality</strong> AssuranceChina <strong>Quality</strong> AssuranceAmerica <strong>Quality</strong> AssuranceKunshan <strong>Quality</strong> Center• Local <strong>Quality</strong> AssuranceLocal IQC for incoming material and product inspectionCorporate <strong>Quality</strong> AssuranceAt Taiwan• Local <strong>Quality</strong> ServiceCollect quality history locally from customer• Local <strong>Quality</strong> WindowSingle quality window for key customer


Empower SQE dimension for supplier Mgt.RD CMC SourcerPurchaserIQCPESupplier quality core teamSQEControl material at Design phase:• Lead Time, Cost, EOL.• Functionality, SPEC.• Approval sheet.Control material at MP phase:• Supplier production data.• <strong>Quality</strong> improvement.• Material resume.Introduce Supplier quality management mechanism


Advantech QMS Status and PlanISO13485 TL9000 TS16949Medical Device• ACL Certification on2005/07• AKMU Certification on2007/03Telecom Production• AKMU on 2006/11• ACL plans to have thecertificate on 2010/03ISO9001Automotive Production• ACL & AKMU plans to havethe certificate on 2010/06All Production• ACL Certification on1993/11• AKMU Certification on2003/10


Corporate <strong>Quality</strong> AssuranceAdvanced Tests in Design<strong>Quality</strong> ValidationHigh Accelerated Model LifeEvaluationContinuous <strong>Quality</strong> &Reliability MonitoringConcurrent, Centralized Info Systemin Development Process Mgmt.Online Complaint TrackingOne Stop RMA CoverageCorporate<strong>Quality</strong> AssuranceEase of Access to <strong>Quality</strong> ContactsEmpower Supplier <strong>Quality</strong> EngineerWork DimensionIECQ QC080000 Green Policy MgmtMost complete ISO StandardCoverage


Your <strong>Quality</strong> Team @ Advantech‣Over 200 quality professionals are your gatekeeperRegional <strong>Quality</strong>Service TeamLocal quality control andassurance(QE*33+QT*19)Factory <strong>Quality</strong>Service TeamManufacturing qualitycontrol(QE*73+QT*82)QE: <strong>Quality</strong> EngineerQT: <strong>Quality</strong> TechnicianCorporate <strong>Quality</strong>Service TeamCorporate quality assurance• QA Lab• RE• EMC/Safety(QE*24)• QS• SQA• QPM• CQAChina <strong>Quality</strong>Service TeamChina quality assurance• QA Lab• QS• SQA• CQA(QE*26)


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