How to reduce time spent by drivers on site and improve tHeir ...
How to reduce time spent by drivers on site and improve tHeir ...
How to reduce time spent by drivers on site and improve tHeir ...
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TABLE OF CONTENTSTABLE OF CONTENTSIntroducti<strong>on</strong> 4Objective <strong>and</strong> scope 4approach 5Potential benefits 6Structure 6List of the Recommendati<strong>on</strong>s 7Recommendati<strong>on</strong>s related <str<strong>on</strong>g>to</str<strong>on</strong>g>:1. Work Processes (1.1 <str<strong>on</strong>g>to</str<strong>on</strong>g> 1. 11) 82. Equipment (2.1 <str<strong>on</strong>g>to</str<strong>on</strong>g> 2.8) 193. Driver Treatment (3.1 <str<strong>on</strong>g>to</str<strong>on</strong>g> 3.7) 27ANNEX 1: Different steps in a typical (un)loading process 34ANNEX 2: Descripti<strong>on</strong> of a working process for self-loading <str<strong>on</strong>g>by</str<strong>on</strong>g> a driver 35ANNEX 3: Example of a Form for Reporting an Unsafe Situati<strong>on</strong> 36C<strong>on</strong>tacts 39CEFIC/ECTA recommendati<strong>on</strong>s3
approachThese Recommendati<strong>on</strong>s cover loading <strong>and</strong> unloading operati<strong>on</strong>s at manufacturing <strong>site</strong>s <strong>and</strong>s<str<strong>on</strong>g>to</str<strong>on</strong>g>rage terminals, as well as unloading operati<strong>on</strong>s at cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mer <strong>site</strong>s. Both packaged <strong>and</strong> bulkchemicals are being c<strong>on</strong>sidered.The Recommendati<strong>on</strong>s have been grouped in<str<strong>on</strong>g>to</str<strong>on</strong>g> 3 categories:• Work processes• Equipment• Driver treatmentAPPROACHIn order <str<strong>on</strong>g>to</str<strong>on</strong>g> develop specific recommendati<strong>on</strong>s <strong>on</strong> reducing the <str<strong>on</strong>g>time</str<strong>on</strong>g> <str<strong>on</strong>g>spent</str<strong>on</strong>g> <str<strong>on</strong>g>by</str<strong>on</strong>g> a driver <strong>on</strong> <strong>site</strong>,use was made of a typical process for unloading <strong>and</strong> loading, which can be found in ANNEX 1.In order <str<strong>on</strong>g>to</str<strong>on</strong>g> quantify the potential gain in <str<strong>on</strong>g>time</str<strong>on</strong>g> compared <str<strong>on</strong>g>to</str<strong>on</strong>g> the overall <str<strong>on</strong>g>time</str<strong>on</strong>g> <str<strong>on</strong>g>spent</str<strong>on</strong>g> <strong>on</strong> a <strong>site</strong> <str<strong>on</strong>g>by</str<strong>on</strong>g> adriver, a survey was executed in order <str<strong>on</strong>g>to</str<strong>on</strong>g> measure the average maximum <strong>and</strong> the average minimum<str<strong>on</strong>g>time</str<strong>on</strong>g> <str<strong>on</strong>g>spent</str<strong>on</strong>g> <strong>on</strong> <strong>site</strong>. Data from 47 <strong>site</strong>s in different countries, involving 20,000 loading or unloadingoperati<strong>on</strong>s, were analysed <strong>and</strong> gave the following result:Type of product Driver waiting <str<strong>on</strong>g>time</str<strong>on</strong>g> (in min)lowest averageHighest averageLiquid bulk 60 240Dry bulk 60 120Packaged 20 300Furthermore these data were subject <str<strong>on</strong>g>to</str<strong>on</strong>g> box-plotting 1 in order <str<strong>on</strong>g>to</str<strong>on</strong>g> investigate the relati<strong>on</strong>shipbetween specific <strong>site</strong> set-ups <strong>and</strong> the average <str<strong>on</strong>g>time</str<strong>on</strong>g> <str<strong>on</strong>g>spent</str<strong>on</strong>g> <strong>on</strong> <strong>site</strong>.rage <str<strong>on</strong>g>time</str<strong>on</strong>g> <strong>on</strong> <strong>site</strong> (min)Boxplot of Average <str<strong>on</strong>g>time</str<strong>on</strong>g> <strong>on</strong> <strong>site</strong> (min)Boxplot of Average <str<strong>on</strong>g>time</str<strong>on</strong>g> <strong>on</strong> <strong>site</strong> (min)Boxplot of A300300300Average <str<strong>on</strong>g>time</str<strong>on</strong>g> <strong>on</strong> <strong>site</strong> (min)25020015010050Average <str<strong>on</strong>g>time</str<strong>on</strong>g> <strong>on</strong> <strong>site</strong> (min)250200150100Average <str<strong>on</strong>g>time</str<strong>on</strong>g> <strong>on</strong> <strong>site</strong> (min)25020015010050. Intake <strong>on</strong> CoAtificate of Analysis)3. No sampling01. Bulkchemicals2. Dry bulkchemicals3. Packed1. Intakewith sampling2. Intake <strong>on</strong> CoA(Certificate of Analysis)3. No sampling01. BulkchemicalsMPLING PROCESSA. Type of productJ. SAMPLING PROCESSAverage <str<strong>on</strong>g>time</str<strong>on</strong>g> <strong>on</strong> <strong>site</strong> (min)300250200150100500Boxplot of Average <str<strong>on</strong>g>time</str<strong>on</strong>g> <strong>on</strong> <strong>site</strong> (min)Boxplot of Average <str<strong>on</strong>g>time</str<strong>on</strong>g> <strong>on</strong> <strong>site</strong> (min)1A box-plot graphically depicts groups of numerical data through their five-number summaries (the smallest observati<strong>on</strong> (sample minimum),lower quartile (Q1), median (Q2), upper quartile (Q3), <strong>and</strong> largest observati<strong>on</strong> (sample maximum). Q1, Q2 <strong>and</strong> Q3 are expressed 300 <str<strong>on</strong>g>by</str<strong>on</strong>g> the threehoriz<strong>on</strong>tal lines of each box250Average <str<strong>on</strong>g>time</str<strong>on</strong>g> <strong>on</strong> <strong>site</strong> (min)200150100CEFIC/ECTA recommendati<strong>on</strong>s 55000%)0%)lingysis)ling0%)0%)lingysis)ling
ecommendati<strong>on</strong>s - work processes1. Work ProcessesRECOMMENDATION 1.1: Self-loading <str<strong>on</strong>g>by</str<strong>on</strong>g> <str<strong>on</strong>g>drivers</str<strong>on</strong>g>Descripti<strong>on</strong>Whereas loading <strong>and</strong> unloading is usually performed <str<strong>on</strong>g>by</str<strong>on</strong>g> <strong>site</strong> pers<strong>on</strong>nel, c<strong>on</strong>siderati<strong>on</strong> should begiven <str<strong>on</strong>g>to</str<strong>on</strong>g> have these operati<strong>on</strong>s be carried out <str<strong>on</strong>g>by</str<strong>on</strong>g> dedicated <strong>and</strong> well-trained <str<strong>on</strong>g>drivers</str<strong>on</strong>g> under properlyc<strong>on</strong>trolled c<strong>on</strong>diti<strong>on</strong>s. This may avoid delays due <str<strong>on</strong>g>to</str<strong>on</strong>g> the lack of availability of <strong>site</strong> pers<strong>on</strong>nel,especially when the pers<strong>on</strong>nel is not dedicated <str<strong>on</strong>g>to</str<strong>on</strong>g> the (un)loading process.Achievable benefitsTime <strong>on</strong> <strong>site</strong>• Time saved per truck <str<strong>on</strong>g>by</str<strong>on</strong>g> avoiding waiting at loading points due <str<strong>on</strong>g>to</str<strong>on</strong>g> unavailability of <strong>site</strong> pers<strong>on</strong>nel<strong>and</strong> of documentati<strong>on</strong>/equipment checks: 30 <str<strong>on</strong>g>to</str<strong>on</strong>g> 45 minutes per load.• Optimisati<strong>on</strong> of the occupati<strong>on</strong> of loading equipment• Opening hours of the <strong>site</strong> can be extended• More flexibility for hauliers <strong>and</strong> increased fleet efficiency <str<strong>on</strong>g>by</str<strong>on</strong>g> avoiding waiting <str<strong>on</strong>g>time</str<strong>on</strong>g> e.g. loadingat nightDriver treatment• Enhance driver’s role <strong>and</strong> active involvementOther• Creating an opportunity for building a l<strong>on</strong>g-term relati<strong>on</strong>ship• Possible leading <str<strong>on</strong>g>to</str<strong>on</strong>g> cost savings <strong>on</strong> <strong>site</strong> pers<strong>on</strong>nelKey c<strong>on</strong>siderati<strong>on</strong>s for implementati<strong>on</strong>• The <strong>site</strong> needs• <str<strong>on</strong>g>to</str<strong>on</strong>g> carry out a proper risk assessment of the operati<strong>on</strong>, involving the haulier(s)• <str<strong>on</strong>g>to</str<strong>on</strong>g> set up <strong>and</strong> carry out a proper training programme for <str<strong>on</strong>g>drivers</str<strong>on</strong>g>• <str<strong>on</strong>g>to</str<strong>on</strong>g> take measures <str<strong>on</strong>g>to</str<strong>on</strong>g> protect the pers<strong>on</strong>al safety of the driver: e.g. au<str<strong>on</strong>g>to</str<strong>on</strong>g>mating the loadingoperati<strong>on</strong> will help in minimising safety risks• <str<strong>on</strong>g>to</str<strong>on</strong>g> take appropriate precauti<strong>on</strong>s <str<strong>on</strong>g>to</str<strong>on</strong>g> guarantee product integrity <strong>and</strong> quality• <str<strong>on</strong>g>to</str<strong>on</strong>g> m<strong>on</strong>i<str<strong>on</strong>g>to</str<strong>on</strong>g>r the loading operati<strong>on</strong> e.g. camera surveillance• The haulier needs <str<strong>on</strong>g>to</str<strong>on</strong>g> provide capable <strong>and</strong> resp<strong>on</strong>sible <str<strong>on</strong>g>drivers</str<strong>on</strong>g>• The <strong>site</strong> <strong>and</strong> the haulier need <str<strong>on</strong>g>to</str<strong>on</strong>g> c<strong>on</strong>clude a separate service agreement, clearly determiningthe working process, the integrati<strong>on</strong> in the overall loading operati<strong>on</strong>s, <strong>and</strong> the respectiveresp<strong>on</strong>sibilities <strong>and</strong> liabilitiesFeasibility• Easier <str<strong>on</strong>g>to</str<strong>on</strong>g> implement for n<strong>on</strong>-dangerous products <strong>and</strong> commodities• Easier achievable at modern loading <strong>site</strong>s (adapting existing installati<strong>on</strong>s may be costly)• Hauliers should not be forced in<str<strong>on</strong>g>to</str<strong>on</strong>g> such an agreement• This practice is mainly applicable for specific products with a high turnover <strong>and</strong> which aretransported <str<strong>on</strong>g>by</str<strong>on</strong>g> a limited number of dedicated hauliers <strong>and</strong> <str<strong>on</strong>g>drivers</str<strong>on</strong>g>.Additi<strong>on</strong>al comments• Care should be taken not <str<strong>on</strong>g>to</str<strong>on</strong>g> force the driver getting involved in operati<strong>on</strong>s, without properintroducti<strong>on</strong>/training• An example of the descripti<strong>on</strong> of such a working process for self-loading <str<strong>on</strong>g>by</str<strong>on</strong>g> <str<strong>on</strong>g>drivers</str<strong>on</strong>g> can befound in the table in ANNEX 2.• It is recommended that trained <str<strong>on</strong>g>drivers</str<strong>on</strong>g> should be readily identifiable e.g. wearing “marked”safety helmets8Recommendati<strong>on</strong>s for loading <strong>and</strong> unloading <strong>site</strong>s
ecommendati<strong>on</strong>s - work processesRECOMMENDATION 1.4: Drop & SwapDescripti<strong>on</strong>Drop <strong>and</strong> Swap is a process in which c<strong>on</strong>tainers <strong>and</strong> tank-trailers are put at the disposal of theloading <strong>site</strong> <str<strong>on</strong>g>by</str<strong>on</strong>g> the haulier, either <strong>on</strong> its parking lot or in a separate c<strong>on</strong>tainer depot. Site pers<strong>on</strong>nelperform the loading operati<strong>on</strong> <strong>and</strong> prepare also all documentati<strong>on</strong>, leaving the haulier <str<strong>on</strong>g>to</str<strong>on</strong>g> pickupthe c<strong>on</strong>tainer/trailer for transport <str<strong>on</strong>g>to</str<strong>on</strong>g> the cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mer at his c<strong>on</strong>venience in accordance with therequired delivery date. In this practice the haulier is not involved at all in the loading process.Achievable benefitsTime <strong>on</strong> <strong>site</strong>• No loading <str<strong>on</strong>g>time</str<strong>on</strong>g> for haulier. It is estimated that 30% <str<strong>on</strong>g>to</str<strong>on</strong>g> 70% of all loadings could be covered<str<strong>on</strong>g>by</str<strong>on</strong>g> this practice.• No h<strong>and</strong>ling or waiting <str<strong>on</strong>g>time</str<strong>on</strong>g> for <str<strong>on</strong>g>drivers</str<strong>on</strong>g>Other• The <strong>site</strong> can optimise its internal planning <strong>and</strong> loading operati<strong>on</strong>• More planning flexibility for hauliersKey c<strong>on</strong>siderati<strong>on</strong>s for implementati<strong>on</strong>• The producer needs <str<strong>on</strong>g>to</str<strong>on</strong>g> investigate which product streams can be involved <strong>and</strong> for whichcus<str<strong>on</strong>g>to</str<strong>on</strong>g>mers this could be beneficial• An agreement between the loading <strong>site</strong> <strong>and</strong> the haulier is required• A sufficient number of trailers <strong>and</strong> related equipment must be made available• The pers<strong>on</strong>nel of the loading <strong>site</strong> needs <str<strong>on</strong>g>to</str<strong>on</strong>g> be trained as <str<strong>on</strong>g>drivers</str<strong>on</strong>g>• A parking area for ADR products must be available at the loading <strong>site</strong>• Any equipment liability aspects need <str<strong>on</strong>g>to</str<strong>on</strong>g> be discussed <strong>and</strong> agreed up<strong>on</strong> <str<strong>on</strong>g>by</str<strong>on</strong>g> the haulier <strong>and</strong> theloading <strong>site</strong>• The loading <strong>site</strong> will have <str<strong>on</strong>g>to</str<strong>on</strong>g> adapt its <strong>site</strong> organisati<strong>on</strong> as well as the loading processFeasibility• Is <strong>on</strong>ly applicable for those cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mers who order high volumes at regular intervals• Although the implementati<strong>on</strong> may require a major effort, the resulting benefits may besubstantial.• There may be a need <str<strong>on</strong>g>to</str<strong>on</strong>g> invest in additi<strong>on</strong>al parking area.Additi<strong>on</strong>al comments• The system has been implemented at several big chemical <strong>site</strong>s with several hauliers usingthe system• For small <strong>site</strong>s an agreement with <strong>on</strong>e single haulier is recommended in order <str<strong>on</strong>g>to</str<strong>on</strong>g> benefitfrom ec<strong>on</strong>omies of scale• The use of yard trac<str<strong>on</strong>g>to</str<strong>on</strong>g>rs may be envisaged if this is more c<strong>on</strong>venient <strong>and</strong> applicable than theuse of trailers, provided the necessary training is provided <str<strong>on</strong>g>to</str<strong>on</strong>g> <strong>site</strong> pers<strong>on</strong>nel• The <strong>site</strong> planning needs <str<strong>on</strong>g>to</str<strong>on</strong>g> take the impact of “urgent” Drop & Swap operati<strong>on</strong>s in<str<strong>on</strong>g>to</str<strong>on</strong>g>account.CEFIC/ECTA recommendati<strong>on</strong>s 11
ecommendati<strong>on</strong>s - work processesRECOMMENDATION 1.6: Self-loading <str<strong>on</strong>g>by</str<strong>on</strong>g> <str<strong>on</strong>g>drivers</str<strong>on</strong>g> in combinati<strong>on</strong>with Drop & SwapDescripti<strong>on</strong>A pool of dedicated <str<strong>on</strong>g>drivers</str<strong>on</strong>g> performs the transport between an ADR parking area <strong>and</strong> the loading<strong>site</strong> where they also carry out the loading operati<strong>on</strong>, <strong>and</strong> back. Internati<strong>on</strong>al <str<strong>on</strong>g>drivers</str<strong>on</strong>g> carry out thefollow-<strong>on</strong> transport of the loaded trucks from the parking area <str<strong>on</strong>g>to</str<strong>on</strong>g> cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mers.Achievable benefitsTime <strong>on</strong> <strong>site</strong>• Time saved per truck: + 45 minutes at <strong>site</strong>. It is estimated that up <str<strong>on</strong>g>to</str<strong>on</strong>g> 50% of loadings couldbe covered <str<strong>on</strong>g>by</str<strong>on</strong>g> this practice.• Off peak loading through “fast lane” procedures will <str<strong>on</strong>g>reduce</str<strong>on</strong>g> the <str<strong>on</strong>g>to</str<strong>on</strong>g>tal h<strong>and</strong>ling <str<strong>on</strong>g>time</str<strong>on</strong>g>• The involvement of dedicated <str<strong>on</strong>g>drivers</str<strong>on</strong>g> will help solving language problems at the <strong>site</strong> <strong>and</strong>speeding up check-in procedures as they will be very familiar with the <strong>site</strong>• Drivers will avoid traffic jams <strong>on</strong> the road <strong>and</strong> peak hours at the loading <strong>site</strong>Driver treatment• More specific <strong>and</strong> targeted <strong>site</strong> safety training can be provided <str<strong>on</strong>g>to</str<strong>on</strong>g> dedicated <str<strong>on</strong>g>drivers</str<strong>on</strong>g>• May help keeping older <str<strong>on</strong>g>drivers</str<strong>on</strong>g> in the professi<strong>on</strong>Other• L<strong>on</strong>g-term partnership benefits all parties involvedKey c<strong>on</strong>siderati<strong>on</strong>s for implementati<strong>on</strong>• This practice requires an ADR parking, which- can be used <strong>and</strong> possibly operated <str<strong>on</strong>g>by</str<strong>on</strong>g> a group of different hauliers- is strategically located in the vicinity of a chemical producti<strong>on</strong> area- may require a joint investment <str<strong>on</strong>g>by</str<strong>on</strong>g> hauliers <strong>and</strong> chemical <strong>site</strong>(s) in case of an externaladR parking or depot.• The loading <strong>site</strong> <strong>and</strong> the hauliers involved need jointly <str<strong>on</strong>g>to</str<strong>on</strong>g> analyse product streams <strong>and</strong>cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mers in order <str<strong>on</strong>g>to</str<strong>on</strong>g> target an appropriate business sec<str<strong>on</strong>g>to</str<strong>on</strong>g>r <strong>and</strong> must agree up<strong>on</strong> procedures<strong>and</strong> respective resp<strong>on</strong>sibilities• The loading <strong>site</strong>- may need <str<strong>on</strong>g>to</str<strong>on</strong>g> invest in suitable <strong>and</strong> easy-<str<strong>on</strong>g>to</str<strong>on</strong>g>-use loading stati<strong>on</strong>s in order <str<strong>on</strong>g>to</str<strong>on</strong>g> guaranteesafety <strong>and</strong> product integrity- has <str<strong>on</strong>g>to</str<strong>on</strong>g> develop <strong>and</strong> implement a training programme for terminal <str<strong>on</strong>g>drivers</str<strong>on</strong>g>- has <str<strong>on</strong>g>to</str<strong>on</strong>g> adapt its organisati<strong>on</strong> <str<strong>on</strong>g>to</str<strong>on</strong>g> deal with extended opening hours• The hauliers need <str<strong>on</strong>g>to</str<strong>on</strong>g> select <strong>and</strong> have trained a flexible pool of “terminal <str<strong>on</strong>g>drivers</str<strong>on</strong>g>”Feasibility• Although the need for mutual capital investment may be an obstacle, the benefit for allparties involved should not be underestimated.Additi<strong>on</strong>al commentsN<strong>on</strong>eCEFIC/ECTA recommendati<strong>on</strong>s 13
ecommendati<strong>on</strong>s - work processesRECOMMENDATION 1.8: Tight-fit loading of packagesDescripti<strong>on</strong>When loading packages in<str<strong>on</strong>g>to</str<strong>on</strong>g> a c<strong>on</strong>tainer or <strong>on</strong><str<strong>on</strong>g>to</str<strong>on</strong>g> a vehicle, the s<str<strong>on</strong>g>to</str<strong>on</strong>g>wage should be carried out insuch a way as <str<strong>on</strong>g>to</str<strong>on</strong>g> have the other packages <strong>and</strong> the walls of the c<strong>on</strong>tainer of the vehicle helping inminimising the free movement (<str<strong>on</strong>g>by</str<strong>on</strong>g> close s<str<strong>on</strong>g>to</str<strong>on</strong>g>wage of the packagings against the vehicle walls <strong>and</strong>between individual packages). This “tight-fitting” or “form-locking” of the load <strong>on</strong> a vehicle will<str<strong>on</strong>g>reduce</str<strong>on</strong>g> the <str<strong>on</strong>g>time</str<strong>on</strong>g> required for securing.Achievable benefitsTime <strong>on</strong> <strong>site</strong>• Time saved per truck: up <str<strong>on</strong>g>to</str<strong>on</strong>g> 20 minutes, which can be assumed <str<strong>on</strong>g>to</str<strong>on</strong>g> apply <str<strong>on</strong>g>to</str<strong>on</strong>g> all loadings,requiring securingDriver treatment• Less danger for the driver when fixing the goodsKey c<strong>on</strong>siderati<strong>on</strong>s for implementati<strong>on</strong>• Difficult since most of the dimensi<strong>on</strong>s of currently used pallets have <str<strong>on</strong>g>to</str<strong>on</strong>g> be changed <str<strong>on</strong>g>to</str<strong>on</strong>g> reacha “tight fit” <strong>on</strong> the trailer <strong>and</strong> therefore a high investment is required <str<strong>on</strong>g>to</str<strong>on</strong>g> change the palletsize.• The vehicle walls need <str<strong>on</strong>g>to</str<strong>on</strong>g> be of sufficient strength <str<strong>on</strong>g>to</str<strong>on</strong>g> withst<strong>and</strong> the load forces.• “Tight-fitting” should not result in causing damage <str<strong>on</strong>g>to</str<strong>on</strong>g> packages or walls.Feasibility• Rather low since high amount of m<strong>on</strong>ey has <str<strong>on</strong>g>to</str<strong>on</strong>g> be invested (different for side walls <strong>and</strong> backwalls).Additi<strong>on</strong>al commentsUseful guidance <strong>on</strong> securing can be found in• The Cefic/ECTA Guidelines for transport equipment used for chemical packed cargo(www.cefic.org/files/Publicati<strong>on</strong>s/ChemicalPackedCargoMarch%202007.pdf)• European Commissi<strong>on</strong> Best Practice Guidelines for Cargo Securing for Road Transport(ec.europa.eu/transport/roadsafety/vehicles/best_practice_guidelines_en.htm)CEFIC/ECTA recommendati<strong>on</strong>s 15
ecommendati<strong>on</strong>s - work processesRECOMMENDATION 1.10: Advance informati<strong>on</strong> <strong>on</strong> alreadyloaded packaged goodsDescripti<strong>on</strong>It is important for the haulier <str<strong>on</strong>g>to</str<strong>on</strong>g> receive in advance informati<strong>on</strong> about the type of the product(s) <str<strong>on</strong>g>to</str<strong>on</strong>g>be loaded, the dimensi<strong>on</strong>s of the pallets <strong>and</strong> the weight of the goods already loaded at a previousloading place. This allows the haulier <str<strong>on</strong>g>to</str<strong>on</strong>g> prepare in advance the “load-plan” <strong>and</strong> cargo securing <strong>and</strong>segregati<strong>on</strong> requirements minimising the need for unloading part of the already loaded goods.Achievable benefitsTime <strong>on</strong> <strong>site</strong>• Time saved per load: up <str<strong>on</strong>g>to</str<strong>on</strong>g> 10 minutesDriver treatment• Reducti<strong>on</strong> of safety risks <str<strong>on</strong>g>by</str<strong>on</strong>g> knowing the characteristics of the preloaded goods in combinati<strong>on</strong>with those <str<strong>on</strong>g>to</str<strong>on</strong>g> be loadedOther• Optimisati<strong>on</strong> of the loading-capacity of the truck• Opportunity <str<strong>on</strong>g>to</str<strong>on</strong>g> have special h<strong>and</strong>ling equipment available if required.Key c<strong>on</strong>siderati<strong>on</strong>s for implementati<strong>on</strong>• Need for an efficient communicati<strong>on</strong> flow between all parties involved.Feasibility• Very easy <str<strong>on</strong>g>to</str<strong>on</strong>g> implementAdditi<strong>on</strong>al commentsN<strong>on</strong>eCEFIC/ECTA recommendati<strong>on</strong>s 17
ecommendati<strong>on</strong>s - work processesRECOMMENDATION 1.11: Applying the BBS Guidelines <strong>on</strong>safe loading <strong>and</strong> unloadingDescripti<strong>on</strong>Behaviour Based Safety (BBS) is a management programme that aims at increasing the safety ofloading <strong>and</strong> unloading operati<strong>on</strong>s <str<strong>on</strong>g>by</str<strong>on</strong>g> positively influencing the behaviour of all pers<strong>on</strong>s involved.This is achieved <str<strong>on</strong>g>by</str<strong>on</strong>g> defining the resp<strong>on</strong>sibilities of the parties involved, in particular <strong>site</strong> opera<str<strong>on</strong>g>to</str<strong>on</strong>g>rs<strong>and</strong> <str<strong>on</strong>g>drivers</str<strong>on</strong>g>, <strong>and</strong> <str<strong>on</strong>g>by</str<strong>on</strong>g> installing a system of BBS observati<strong>on</strong>sAchievable benefitsTime <strong>on</strong> <strong>site</strong>• Up <str<strong>on</strong>g>to</str<strong>on</strong>g> 10 minutes per load, as a result of the clear definiti<strong>on</strong> of roles <strong>and</strong> resp<strong>on</strong>sibilitiesDriver treatment• Enhancing safety awareness of <str<strong>on</strong>g>drivers</str<strong>on</strong>g> in collaborati<strong>on</strong> with <strong>site</strong> opera<str<strong>on</strong>g>to</str<strong>on</strong>g>rs• Offering an opportunity for formal input <str<strong>on</strong>g>to</str<strong>on</strong>g> the BBS observer e.g. suggesting <strong>improve</strong>ments,reporting unsafe c<strong>on</strong>diti<strong>on</strong>sKey c<strong>on</strong>siderati<strong>on</strong>s for implementati<strong>on</strong>• Management of both the (un)loading <strong>site</strong> <strong>and</strong> the transport company need <str<strong>on</strong>g>to</str<strong>on</strong>g> engage fullyin<str<strong>on</strong>g>to</str<strong>on</strong>g> BBS <str<strong>on</strong>g>by</str<strong>on</strong>g> complying with BBS requirements• Drivers need <str<strong>on</strong>g>to</str<strong>on</strong>g> be properly informed about the BBS programme <strong>and</strong> be committed <str<strong>on</strong>g>to</str<strong>on</strong>g>participateFeasibility• Easy <str<strong>on</strong>g>to</str<strong>on</strong>g> implement <strong>on</strong>ce the decisi<strong>on</strong> <str<strong>on</strong>g>to</str<strong>on</strong>g> engage has been takenAdditi<strong>on</strong>al comments• Cefic/ECTA developed BBS Guidelines <strong>on</strong> safe loading <strong>and</strong> unloading of road freight vehicles:www.cefic.org/files/Publicati<strong>on</strong>s/LoadingUnloadingMarch2007.pdf.• Questi<strong>on</strong>s related <str<strong>on</strong>g>to</str<strong>on</strong>g> the adopti<strong>on</strong> of BBS loading <strong>and</strong> unloading principles <str<strong>on</strong>g>by</str<strong>on</strong>g> the haulierhave been incorporated in chapter 6.3 of the SQAS Transport Service Module(see www.sqas.org).18Recommendati<strong>on</strong>s for loading <strong>and</strong> unloading <strong>site</strong>s
ecommendati<strong>on</strong>s - equipmentRECOMMENDATION 2.3: Occupancy level of <strong>site</strong> facilitiesDescripti<strong>on</strong>Sites want <str<strong>on</strong>g>to</str<strong>on</strong>g> make optimal use of their facilities <strong>and</strong> prefer a high occupancy level in order <str<strong>on</strong>g>to</str<strong>on</strong>g>minimise the cost of invested capital per loading, but this may c<strong>on</strong>flict with efforts <str<strong>on</strong>g>to</str<strong>on</strong>g> <str<strong>on</strong>g>reduce</str<strong>on</strong>g> thewaiting <str<strong>on</strong>g>time</str<strong>on</strong>g> for a driver. Experience in the industry learns that “waiting <str<strong>on</strong>g>time</str<strong>on</strong>g>” at an occupied (un)loading facility increases significantly <strong>on</strong>ce the occupancy level exceeds 60-70 %. Depending <strong>on</strong> thespecific c<strong>on</strong>figurati<strong>on</strong> of each (un)loading <strong>site</strong> equilibrium needs <str<strong>on</strong>g>to</str<strong>on</strong>g> be found between occupancylevel <strong>and</strong> vehicle waiting <str<strong>on</strong>g>time</str<strong>on</strong>g>s.Achievable benefitsTime <strong>on</strong> <strong>site</strong>• Up <str<strong>on</strong>g>to</str<strong>on</strong>g> 1 hour per truck (based <strong>on</strong> actual data from 10 <strong>site</strong>s) can be achieved, applicable <str<strong>on</strong>g>to</str<strong>on</strong>g> all(un)loadings at the same installati<strong>on</strong>Key c<strong>on</strong>siderati<strong>on</strong>s for implementati<strong>on</strong>• Increase the flexibility of loading <str<strong>on</strong>g>by</str<strong>on</strong>g> optimising the number of loading points per product ifmore than <strong>on</strong>e loading point is available for different products, (a)• Investigate opportunities for decreasing the occupancy rate <str<strong>on</strong>g>by</str<strong>on</strong>g> extending opening hours (b)• Investigate opportunities for decreasing the occupancy rate <str<strong>on</strong>g>by</str<strong>on</strong>g> increasing the number of (un)loading points (c)• Spread the (un)loadings more evenly over the day/week/m<strong>on</strong>th in close cooperati<strong>on</strong> <strong>and</strong>c<strong>on</strong>sultati<strong>on</strong> with cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mers <strong>and</strong> hauliers e.g. <str<strong>on</strong>g>by</str<strong>on</strong>g> implementing <str<strong>on</strong>g>time</str<strong>on</strong>g> slot booking (d)Feasibility• (a): Medium/Low (depending <strong>on</strong> c<strong>on</strong>figurati<strong>on</strong> of the <strong>site</strong>);• (b): Medium (possibly organisati<strong>on</strong>al changes at the <strong>site</strong> may be required;• (c): Medium/Low (investment may be needed);• (d): MediumAdditi<strong>on</strong>al comments• Data <strong>on</strong> “<str<strong>on</strong>g>time</str<strong>on</strong>g> <str<strong>on</strong>g>spent</str<strong>on</strong>g> <strong>on</strong> <strong>site</strong>” from 10 different <strong>site</strong>s indicate that the best <strong>site</strong> has an average“waiting <str<strong>on</strong>g>time</str<strong>on</strong>g>” of 15 minutes whereas this is 60 minutes for the worst <strong>site</strong>.• Within the same c<strong>on</strong>text of optimising the utilisati<strong>on</strong> of <strong>site</strong> facilities (<strong>and</strong> reducing roadc<strong>on</strong>gesti<strong>on</strong> at the same <str<strong>on</strong>g>time</str<strong>on</strong>g>) it is recommended c<strong>on</strong>sulting the ECTA Guidelines for 16-houroperati<strong>on</strong>:www.ecta.be/docs/best_practices_guidelines/4_16%20Hours%20Operati<strong>on</strong>.pdfCEFIC/ECTA recommendati<strong>on</strong>s 21
ecommendati<strong>on</strong>s - equipmentRECOMMENDATION 2.4: Speed of (un)loadingDescripti<strong>on</strong>Data from 8 different <strong>site</strong>s with 12 different loading facilities show that the actual (un)loadingactivities take up <str<strong>on</strong>g>to</str<strong>on</strong>g> 50% of the <str<strong>on</strong>g>to</str<strong>on</strong>g>tal <str<strong>on</strong>g>time</str<strong>on</strong>g> <str<strong>on</strong>g>spent</str<strong>on</strong>g> <strong>on</strong> <strong>site</strong> <str<strong>on</strong>g>by</str<strong>on</strong>g> a driver. Increasing the average (un)loading speed will thus have a significant direct impact <strong>on</strong> reducing this <str<strong>on</strong>g>time</str<strong>on</strong>g>.Achievable benefitsTime <strong>on</strong> <strong>site</strong>• Up <str<strong>on</strong>g>to</str<strong>on</strong>g> 2 hours/truck can be saved (based <strong>on</strong> actual data from these 8 <strong>site</strong>s), applying <str<strong>on</strong>g>to</str<strong>on</strong>g> alloperati<strong>on</strong>s where the speed of (un)loading can be increased.Key c<strong>on</strong>siderati<strong>on</strong>s for implementati<strong>on</strong>Loading speed can be increased <str<strong>on</strong>g>by</str<strong>on</strong>g> either:• Increasing pumping capacity (a)• Eliminating/reducing bottlenecks in the product line between the s<str<strong>on</strong>g>to</str<strong>on</strong>g>rage tank <strong>and</strong> the (un)loading facility e.g. pipe diameter, presence of filters(b)• Increasing the loading temperature for viscous products as this will increase the loadingspeed (c)This recommendati<strong>on</strong> applies mainly <str<strong>on</strong>g>to</str<strong>on</strong>g> the loading of bulk liquidsFeasibility• (a): Medium/Low (depending <strong>on</strong> investment required);• (b): High/Low (depending <strong>on</strong> investment required);• (c): Medium/Low (depending <strong>on</strong> investment required)Additi<strong>on</strong>al comments• Actual data of 8 different <strong>site</strong>s show that the <strong>site</strong> with the lowest <str<strong>on</strong>g>time</str<strong>on</strong>g> <str<strong>on</strong>g>spent</str<strong>on</strong>g> <strong>on</strong> <strong>site</strong> <str<strong>on</strong>g>by</str<strong>on</strong>g> thedriver, had an average loading <str<strong>on</strong>g>time</str<strong>on</strong>g> of 40 minutes whereas the <strong>site</strong> with the highest <str<strong>on</strong>g>time</str<strong>on</strong>g><str<strong>on</strong>g>spent</str<strong>on</strong>g> <strong>on</strong> <strong>site</strong> had an average loading <str<strong>on</strong>g>time</str<strong>on</strong>g> of 180 minutesExample of Best Practice: A <strong>site</strong> has successfully decreased the mesh width of product filters usedfor lower viscosity products, here<str<strong>on</strong>g>by</str<strong>on</strong>g> achieving a decrease of the loading <str<strong>on</strong>g>time</str<strong>on</strong>g> up <str<strong>on</strong>g>to</str<strong>on</strong>g> 1 hour perload.Example of Bad Practice: For several years a product had been heated up before unloading in order<str<strong>on</strong>g>to</str<strong>on</strong>g> increase the pumping rate. The heating of the truck <str<strong>on</strong>g>to</str<strong>on</strong>g>ok however 2 days for every truck, <strong>and</strong> thisextra <str<strong>on</strong>g>time</str<strong>on</strong>g> did exceed the <str<strong>on</strong>g>time</str<strong>on</strong>g> gained <str<strong>on</strong>g>by</str<strong>on</strong>g> an increased pumping rate.22Recommendati<strong>on</strong>s for loading <strong>and</strong> unloading <strong>site</strong>s
ecommendati<strong>on</strong>s - equipmentRECOMMENDATION 2.5: One-compartment tanksDescripti<strong>on</strong>In the past three-compartment road barrels used <str<strong>on</strong>g>to</str<strong>on</strong>g> be the st<strong>and</strong>ard as it offered the flexibility ofloading smaller parcels of different products, here<str<strong>on</strong>g>by</str<strong>on</strong>g> meeting the ADR requirement of a minimumfilling level (20%). Nowadays producers sell more <strong>and</strong> more full truck loads <strong>and</strong> leave the deliveryof smaller quantities <str<strong>on</strong>g>to</str<strong>on</strong>g> chemical distribu<str<strong>on</strong>g>to</str<strong>on</strong>g>rs. The use of single compartment tanks will <str<strong>on</strong>g>reduce</str<strong>on</strong>g> the<str<strong>on</strong>g>time</str<strong>on</strong>g> <str<strong>on</strong>g>spent</str<strong>on</strong>g> <strong>on</strong> compartment change-over <strong>and</strong> <strong>on</strong> any product sampling <strong>and</strong> analysis.Achievable benefitsTime <strong>on</strong> <strong>site</strong>• Time saving of 30-45 minutes per loading <strong>and</strong> unloading, depending <strong>on</strong> the <str<strong>on</strong>g>time</str<strong>on</strong>g> needed forsampling. It is estimated that this could apply <str<strong>on</strong>g>to</str<strong>on</strong>g> 10% of (un)loadingsDriver treatment• The driver will have <str<strong>on</strong>g>to</str<strong>on</strong>g> perform less manual operati<strong>on</strong>s e.g. opening manholes, c<strong>on</strong>nectinghoses, etcKey c<strong>on</strong>siderati<strong>on</strong>s for implementati<strong>on</strong>• Producers should obtain informati<strong>on</strong> about the actual <strong>and</strong> potential percentage of full truckloads <strong>and</strong> investigate if it would be worthwhile outsourcing the deliveries of less than fullload orders <str<strong>on</strong>g>to</str<strong>on</strong>g> chemical distribu<str<strong>on</strong>g>to</str<strong>on</strong>g>rs (a)• Whenever possible, producers should order single compartment trucks for full truck loads (b)• Hauliers could transform multiple-compartment tanks in<str<strong>on</strong>g>to</str<strong>on</strong>g> single compartment tanks or sellthem <strong>and</strong> purchase new single compartment tanks (c)FeasibilityGenerally the feasibility is medium even if some investments are needed• (a): This review will require <str<strong>on</strong>g>time</str<strong>on</strong>g> <strong>and</strong> effort <strong>and</strong> needs support from the commercial people ,but can be carried out internally• (b): This can be discussed with hauliers during performance reviews of tender processes• (c): The investments for adapting existing road barrels are often not high as these barrelsneed renovati<strong>on</strong> or replacement from <str<strong>on</strong>g>time</str<strong>on</strong>g> <str<strong>on</strong>g>to</str<strong>on</strong>g> <str<strong>on</strong>g>time</str<strong>on</strong>g>. The investment is high <strong>on</strong>ly in caseswhere the road barrels needs <str<strong>on</strong>g>to</str<strong>on</strong>g> be replaced <str<strong>on</strong>g>by</str<strong>on</strong>g> <strong>on</strong>e compartment tanks <strong>and</strong> the haulierneeds <str<strong>on</strong>g>to</str<strong>on</strong>g> evaluate this against increased businessAdditi<strong>on</strong>al comments• In the last ten years hauliers, especially the larger <strong>on</strong>es or those in expansi<strong>on</strong>, have reacted <str<strong>on</strong>g>to</str<strong>on</strong>g>the dem<strong>and</strong> of the market <strong>and</strong> have built <strong>on</strong>e-compartment road barrels or use <strong>on</strong>ecompartmenttank c<strong>on</strong>tainers also for road transports.CEFIC/ECTA recommendati<strong>on</strong>s 23
ecommendati<strong>on</strong>s - equipmentRECOMMENDATION 2.6: Availability of auxiliary equipmentDescripti<strong>on</strong>It happens that truck <str<strong>on</strong>g>drivers</str<strong>on</strong>g> arrive at a (un)loading <strong>site</strong> with wr<strong>on</strong>g or inadequate auxiliaryequipment such as couplings, hoses <strong>and</strong> pumps, unclean tanks, pers<strong>on</strong>al protective equipment(PPE) e.g. masks, gloves, boots <strong>and</strong> overalls. It is therefore important that the driver turns up withthe correct equipment in order not <str<strong>on</strong>g>to</str<strong>on</strong>g> loose <str<strong>on</strong>g>time</str<strong>on</strong>g> in obtaining the proper equipment.Achievable benefitsTime <strong>on</strong> <strong>site</strong>• Up <str<strong>on</strong>g>to</str<strong>on</strong>g> 90 minutes per shipment can be “lost”. It is estimated that 3% of loading operati<strong>on</strong>sare subject <str<strong>on</strong>g>to</str<strong>on</strong>g> this n<strong>on</strong>-c<strong>on</strong>formanceDriver treatment• The risk for accidents will be <str<strong>on</strong>g>reduce</str<strong>on</strong>g>d.Key c<strong>on</strong>siderati<strong>on</strong>s for implementati<strong>on</strong>• (Un)loading <strong>site</strong>s should make their requirements available <str<strong>on</strong>g>to</str<strong>on</strong>g> the hauliers, e.g. <str<strong>on</strong>g>by</str<strong>on</strong>g> puttingthem <strong>on</strong> a freely accessible web <strong>site</strong>. The address of this web<strong>site</strong> should be made available <str<strong>on</strong>g>to</str<strong>on</strong>g>the haulier <str<strong>on</strong>g>to</str<strong>on</strong>g>gether with the order details so that all relevant informati<strong>on</strong> is available.• Sites should avoid as much as possible <str<strong>on</strong>g>to</str<strong>on</strong>g> request equipment in additi<strong>on</strong> <str<strong>on</strong>g>to</str<strong>on</strong>g> what is required<str<strong>on</strong>g>by</str<strong>on</strong>g> ADR <strong>and</strong> best practice guidelines of the chemical industry• This informati<strong>on</strong> must be kept up <str<strong>on</strong>g>to</str<strong>on</strong>g> date <strong>and</strong> must reflect any relevant change inrequirements, offering sufficient notice in advance• Hauliers should ensure that their <str<strong>on</strong>g>drivers</str<strong>on</strong>g> are aware of the auxiliary equipment, required <str<strong>on</strong>g>by</str<strong>on</strong>g>each <strong>site</strong>, <strong>and</strong> m<strong>on</strong>i<str<strong>on</strong>g>to</str<strong>on</strong>g>r their performance• Dispatchers, <str<strong>on</strong>g>drivers</str<strong>on</strong>g> <strong>and</strong> possibly cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mers, should regularly be reminded about the need <str<strong>on</strong>g>to</str<strong>on</strong>g>obtain this informati<strong>on</strong> prior <str<strong>on</strong>g>to</str<strong>on</strong>g> (un)loading.• The entrance gate, if possible, is the most appropriate place <str<strong>on</strong>g>to</str<strong>on</strong>g> carry out this “availabilitycheck”Feasibility• The feasibility is medium <str<strong>on</strong>g>to</str<strong>on</strong>g> high: although the informati<strong>on</strong> is generally available, it is oftennot well communicated <str<strong>on</strong>g>to</str<strong>on</strong>g> the parties c<strong>on</strong>cerned.Additi<strong>on</strong>al comments• The <strong>site</strong> may c<strong>on</strong>sider offering <str<strong>on</strong>g>drivers</str<strong>on</strong>g> the possibility <str<strong>on</strong>g>to</str<strong>on</strong>g> purchase missing equipment at the<strong>site</strong>Example of Best Practice:• A number of hauliers have established discussi<strong>on</strong> fora, in order <str<strong>on</strong>g>to</str<strong>on</strong>g> facilitate the dialogue withproducers <strong>on</strong> safety <strong>and</strong> quality requirements• A number of (un)loading <strong>site</strong>s have introduced a process of providing feedback <str<strong>on</strong>g>to</str<strong>on</strong>g> the hauliersabout wr<strong>on</strong>g or missing auxiliary equipment, <strong>and</strong> have already published their <strong>site</strong>requirements <strong>on</strong> a public web<strong>site</strong>. One <strong>site</strong> (25,000 loads per year in the period 2005 <str<strong>on</strong>g>to</str<strong>on</strong>g>2007) has reported that this resulted in a decrease of the number of n<strong>on</strong>-c<strong>on</strong>formances from800 <str<strong>on</strong>g>to</str<strong>on</strong>g> 300 per year.24Recommendati<strong>on</strong>s for loading <strong>and</strong> unloading <strong>site</strong>s
ecommendati<strong>on</strong>s - equipmentRECOMMENDATION 2.7: Locati<strong>on</strong> of the weighing bridgeDescripti<strong>on</strong>In order <str<strong>on</strong>g>to</str<strong>on</strong>g> minimise the <str<strong>on</strong>g>time</str<strong>on</strong>g> <str<strong>on</strong>g>spent</str<strong>on</strong>g> <strong>on</strong> <strong>site</strong>, the distance between the loading stati<strong>on</strong> <strong>and</strong> theweighing bridge should be kept at a minimum. Therefore a weighing bridge should be installed <strong>on</strong><strong>site</strong> <strong>and</strong> as close as possible <str<strong>on</strong>g>to</str<strong>on</strong>g> the loading point rather than relying up<strong>on</strong> a weighing bridge locatedoff-<strong>site</strong> with a third party.Achievable benefitsTime <strong>on</strong> <strong>site</strong>• Using an <strong>on</strong>-<strong>site</strong> weighing bridge will save at least 30 minutes per weighing operati<strong>on</strong> or atleast <strong>on</strong>e hour per (un)loading depending <strong>on</strong> the exact locati<strong>on</strong> of the weighing bridge.Other• On-<strong>site</strong> weighing will require less administrati<strong>on</strong> as weighing at an off-<strong>site</strong> locati<strong>on</strong> mayrequire payment <strong>and</strong> additi<strong>on</strong>al documentati<strong>on</strong>Key c<strong>on</strong>siderati<strong>on</strong>s for implementati<strong>on</strong>• The <strong>site</strong> should balance the cost of external weighing operati<strong>on</strong>s against the cost of anown <strong>on</strong>-<strong>site</strong> weighing bridge, taking in<str<strong>on</strong>g>to</str<strong>on</strong>g> account the availability of an appropriate area <strong>and</strong>the investment costs <str<strong>on</strong>g>to</str<strong>on</strong>g> install a weighbridge with corresp<strong>on</strong>ding equipment, infrastructure<strong>and</strong> operati<strong>on</strong>al requirements.Feasibility• Depending <strong>on</strong> the <strong>site</strong> capacities <strong>and</strong> investment, the feasibility <str<strong>on</strong>g>to</str<strong>on</strong>g> install a weighbridgeranges from low <str<strong>on</strong>g>to</str<strong>on</strong>g> high.Additi<strong>on</strong>al comments• Ideally the (un)loading of trucks should be d<strong>on</strong>e directly <strong>on</strong> a weighing bridge so thatestablishing the tare <strong>and</strong> gross weight is part of the c<strong>on</strong>tinuous measurement. It is howeverunlikely that this can be c<strong>on</strong>sidered for many <strong>site</strong>s.Example of Bad Practice: The use of weighing at an external locati<strong>on</strong> will prove extremely <str<strong>on</strong>g>time</str<strong>on</strong>g>c<strong>on</strong>sumingespecially in case of multi-compartment loads with different products, which requireseparate weighing per compartment. This will impact all parties involved (haulier, driver, <strong>site</strong>).CEFIC/ECTA recommendati<strong>on</strong>s 25
ecommendati<strong>on</strong>s - equipmentRECOMMENDATION 2.8: Au<str<strong>on</strong>g>to</str<strong>on</strong>g>mated cus<str<strong>on</strong>g>to</str<strong>on</strong>g>ms declarati<strong>on</strong>Descripti<strong>on</strong>The implementati<strong>on</strong> of a system <str<strong>on</strong>g>to</str<strong>on</strong>g> au<str<strong>on</strong>g>to</str<strong>on</strong>g>matically declare T1/T2-documents for cus<str<strong>on</strong>g>to</str<strong>on</strong>g>ms willremove the need for the driver <str<strong>on</strong>g>to</str<strong>on</strong>g> physically present these documents at the cus<str<strong>on</strong>g>to</str<strong>on</strong>g>ms office <strong>and</strong>hence will allow the driver <str<strong>on</strong>g>to</str<strong>on</strong>g> save precious <str<strong>on</strong>g>time</str<strong>on</strong>g>Achievable benefitsTime <strong>on</strong> <strong>site</strong>• Time saved per truck, needing a cus<str<strong>on</strong>g>to</str<strong>on</strong>g>ms declarati<strong>on</strong> can go from 1 <str<strong>on</strong>g>to</str<strong>on</strong>g> 4 hours, depending <strong>on</strong>the distance between the loading <strong>site</strong> <strong>and</strong> the cus<str<strong>on</strong>g>to</str<strong>on</strong>g>ms office.Key c<strong>on</strong>siderati<strong>on</strong>s for implementati<strong>on</strong>• Producers should gather informati<strong>on</strong> about the number of loads that need cus<str<strong>on</strong>g>to</str<strong>on</strong>g>m declarati<strong>on</strong>(T1/T2 documents) in their supply chain <strong>and</strong>, if justified c<strong>on</strong>clude a commercial c<strong>on</strong>tractwith a company, which has developed such an au<str<strong>on</strong>g>to</str<strong>on</strong>g>mated system.Feasibility• High because no new system has <str<strong>on</strong>g>to</str<strong>on</strong>g> be developed; <strong>on</strong>ly a fee has <str<strong>on</strong>g>to</str<strong>on</strong>g> be paid <str<strong>on</strong>g>to</str<strong>on</strong>g> the selectedservice provider for the use of this system.Additi<strong>on</strong>al comments• From 1st July 2009 <strong>on</strong>wards it is m<strong>and</strong>a<str<strong>on</strong>g>to</str<strong>on</strong>g>ry <str<strong>on</strong>g>to</str<strong>on</strong>g> clear the EX1 <strong>and</strong> EU1 documents with thecus<str<strong>on</strong>g>to</str<strong>on</strong>g>ms office. Alter loading the driver has <str<strong>on</strong>g>to</str<strong>on</strong>g> wait for the approval <str<strong>on</strong>g>by</str<strong>on</strong>g> the cus<str<strong>on</strong>g>to</str<strong>on</strong>g>ms officeof the declarati<strong>on</strong> of either an EX1 or an EU1 document. It is expected that in the nearfuture an electr<strong>on</strong>ic declarati<strong>on</strong> system will become available, helping <str<strong>on</strong>g>to</str<strong>on</strong>g> <str<strong>on</strong>g>reduce</str<strong>on</strong>g> this waiting<str<strong>on</strong>g>time</str<strong>on</strong>g> c<strong>on</strong>siderably.26Recommendati<strong>on</strong>s for loading <strong>and</strong> unloading <strong>site</strong>s
ecommendati<strong>on</strong>s - driver treatmentRECOMMENDATION 3.2: Reporting unsafe situati<strong>on</strong>sDescripti<strong>on</strong>Drivers should be given the opportunity <str<strong>on</strong>g>to</str<strong>on</strong>g> report unsafe situati<strong>on</strong>s <str<strong>on</strong>g>to</str<strong>on</strong>g> <strong>site</strong> management, whichshould investigate, discuss <strong>and</strong> provide feedback <strong>on</strong> possible acti<strong>on</strong>s taken or envisaged.The haulier should introduce a simple system for reporting unsafe situati<strong>on</strong>s <str<strong>on</strong>g>by</str<strong>on</strong>g> his <str<strong>on</strong>g>drivers</str<strong>on</strong>g>, who ateach <strong>site</strong> visit can register any observed deviati<strong>on</strong>s <strong>on</strong> a st<strong>and</strong>ard Form, which is either provided <str<strong>on</strong>g>by</str<strong>on</strong>g>the haulier or <str<strong>on</strong>g>by</str<strong>on</strong>g> the <strong>site</strong>. The completed Form should be passed <strong>on</strong> <str<strong>on</strong>g>to</str<strong>on</strong>g> the producer (loading) <strong>and</strong>/or <str<strong>on</strong>g>to</str<strong>on</strong>g> the cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mer (unloading), who should investigate the report <strong>and</strong> get back <str<strong>on</strong>g>to</str<strong>on</strong>g> haulier <strong>and</strong> thedriver.Achievable benefitsDriver treatment• Will ultimately lead <str<strong>on</strong>g>to</str<strong>on</strong>g> a safer envir<strong>on</strong>ment for the driver (<strong>and</strong> <strong>site</strong> pers<strong>on</strong>nel)• Will give the driver the message that his input is valuedOther• Will increase the partnership between <strong>site</strong> <strong>and</strong> haulierKey c<strong>on</strong>siderati<strong>on</strong>s for implementati<strong>on</strong>• Design a simple <strong>and</strong> short (1 page) “Reporting Unsafe Situati<strong>on</strong>” Form” (see example inANNEX 3), explaining why <strong>and</strong> how <str<strong>on</strong>g>to</str<strong>on</strong>g> report near misses• This Form needs <str<strong>on</strong>g>to</str<strong>on</strong>g> be available in the local language <strong>and</strong> preferably also in English/french/German.• Care should be taken that simple <strong>and</strong> short answers can be given (including tickboxes).• Make this initiative known <str<strong>on</strong>g>to</str<strong>on</strong>g> hauliers <strong>and</strong> <str<strong>on</strong>g>drivers</str<strong>on</strong>g> <strong>and</strong> provide the name of a c<strong>on</strong>tact• Make sure that feedback is provided <str<strong>on</strong>g>to</str<strong>on</strong>g> the haulier <strong>and</strong> the reporting driver• In the absence of a comm<strong>on</strong> industry format, cooperate as much as possible with othercompanies <str<strong>on</strong>g>to</str<strong>on</strong>g> use an identical or similar format.Feasibility• With the amount of informati<strong>on</strong> available <strong>and</strong> with the growing practice of reporting unsafesituati<strong>on</strong>s, the implementati<strong>on</strong> of such a reporting system should be straight forwardAdditi<strong>on</strong>al comments• See also Recommendati<strong>on</strong> 1.11 <strong>on</strong> BBS Guidelines <strong>on</strong> safe loading <strong>and</strong> unloading• Cefic/ECTA may c<strong>on</strong>sider in the future developing a guideline for a st<strong>and</strong>ardised industry“Reporting Unsafe Situati<strong>on</strong>” Form.28Recommendati<strong>on</strong>s for loading <strong>and</strong> unloading <strong>site</strong>s
ecommendati<strong>on</strong>s - driver treatmentRECOMMENDATION 3.3: St<strong>and</strong>ard loading/unloadingproceduresDescripti<strong>on</strong>Depending <strong>on</strong> which (un)loading point they are operating <strong>on</strong>, <str<strong>on</strong>g>drivers</str<strong>on</strong>g> may be c<strong>on</strong>fr<strong>on</strong>ted withdifferent procedures <strong>on</strong> the same <strong>site</strong>, which may lead <str<strong>on</strong>g>to</str<strong>on</strong>g> c<strong>on</strong>fusi<strong>on</strong> <strong>and</strong> unease. The producershould therefore make efforts <str<strong>on</strong>g>to</str<strong>on</strong>g> ensure that that procedures be as st<strong>and</strong>ardised as practicable <strong>on</strong>all its (un)loading points. The procedures should follow the same process <strong>on</strong> each <strong>site</strong> <strong>and</strong> include allrelevant safety informati<strong>on</strong> e.g. PPE (Pers<strong>on</strong>al Protective Equipment) requirements, key emergencynumbers etc. They should be available in a minimum of four languages <strong>and</strong> include pic<str<strong>on</strong>g>to</str<strong>on</strong>g>grams <str<strong>on</strong>g>to</str<strong>on</strong>g>aid underst<strong>and</strong>ing.Achievable benefitsTime <strong>on</strong> <strong>site</strong>• Clear st<strong>and</strong>ardised procedures will help minimising (un)loading <str<strong>on</strong>g>time</str<strong>on</strong>g>Driver treatment• A st<strong>and</strong>ardized template for procedures will provide clarity <str<strong>on</strong>g>to</str<strong>on</strong>g> the driver’s role <strong>and</strong> removeany possible c<strong>on</strong>fusi<strong>on</strong>Key c<strong>on</strong>siderati<strong>on</strong>s for implementati<strong>on</strong>• Ideally <str<strong>on</strong>g>to</str<strong>on</strong>g> be implemented through a specific designed template, following a rigid process interms of procedure but offering flexibility for loading points <str<strong>on</strong>g>to</str<strong>on</strong>g> apply.• Encourage <strong>site</strong>s <str<strong>on</strong>g>to</str<strong>on</strong>g> adopt the template for st<strong>and</strong>ardised procedures <strong>and</strong> provide <str<strong>on</strong>g>time</str<strong>on</strong>g> <strong>and</strong>resources <str<strong>on</strong>g>to</str<strong>on</strong>g> engage in this process• Adapt the procedures <str<strong>on</strong>g>to</str<strong>on</strong>g> the different aspects of the different working areas• Ensure that hauliers <strong>and</strong> <str<strong>on</strong>g>drivers</str<strong>on</strong>g> have access <str<strong>on</strong>g>to</str<strong>on</strong>g> this informati<strong>on</strong> e.g. via a web<strong>site</strong>Feasibility• Once the template is designed it should be rather straightforward distributing these withexplana<str<strong>on</strong>g>to</str<strong>on</strong>g>ry notes. The major obstacle may lie in persuading points <str<strong>on</strong>g>to</str<strong>on</strong>g> engage in a procedurewhich may differ from their current practicesAdditi<strong>on</strong>al comments• The development of comm<strong>on</strong> industry st<strong>and</strong>ard procedures (except maybe for very specificproducts) will not be readily achievable.CEFIC/ECTA recommendati<strong>on</strong>s 29
ecommendati<strong>on</strong>s - driver treatmentRECOMMENDATION 3.4: Multilingual notice boardsDescripti<strong>on</strong>Notice boards, listing the “dos <strong>and</strong> d<strong>on</strong>’ts” <strong>on</strong> the premises of a <strong>site</strong>, can play an important rolein the communicati<strong>on</strong> with <str<strong>on</strong>g>drivers</str<strong>on</strong>g>. They c<strong>on</strong>tain key messages about general safety <strong>and</strong> securityinstructi<strong>on</strong>s e.g. the use of PPE <strong>and</strong> emergency resp<strong>on</strong>se details, <strong>and</strong> should be in different languages(the local language, the language of neighbouring countries but ideally also in English). Theseinstructi<strong>on</strong>s remind <str<strong>on</strong>g>drivers</str<strong>on</strong>g> of key messages that were already provided <str<strong>on</strong>g>by</str<strong>on</strong>g> written instructi<strong>on</strong>s, <str<strong>on</strong>g>by</str<strong>on</strong>g>a specific web<strong>site</strong> or <str<strong>on</strong>g>by</str<strong>on</strong>g> training.Achievable benefitsDriver treatment• Reduces the risk of <str<strong>on</strong>g>drivers</str<strong>on</strong>g>/others carrying out an unsafe actOther• The use of different languages <strong>and</strong> pic<str<strong>on</strong>g>to</str<strong>on</strong>g>grams helps addressing a wider populati<strong>on</strong> e.g.c<strong>on</strong>trac<str<strong>on</strong>g>to</str<strong>on</strong>g>rs for maintenance activitiesKey c<strong>on</strong>siderati<strong>on</strong>s for implementati<strong>on</strong>• A st<strong>and</strong>ard notice board should be designed, c<strong>on</strong>taining a st<strong>and</strong>ard list of items which covera wide range of risks usually encountered in the loading/unloading area. Preferably pic<str<strong>on</strong>g>to</str<strong>on</strong>g>gramsshould be included <strong>and</strong> empty spaces left for each individual <strong>site</strong> <str<strong>on</strong>g>to</str<strong>on</strong>g> add their own details e.g.emergency number etc.• Notice boards need <str<strong>on</strong>g>to</str<strong>on</strong>g> be placed at strategic locati<strong>on</strong>s: at the <strong>site</strong> entrance/gatehouse butmost importantly at the loading <strong>and</strong> unloading areas.• This practice is neither a substitute for regular safety training nor for the provisi<strong>on</strong> of safetyinstructi<strong>on</strong>sFeasibility• Notice boards are a simple communicati<strong>on</strong> <str<strong>on</strong>g>to</str<strong>on</strong>g>ol <strong>and</strong> merely require the translati<strong>on</strong> of anumber of st<strong>and</strong>ard messages in multiple languages. The use of Transperan<str<strong>on</strong>g>to</str<strong>on</strong>g> (see below)<str<strong>on</strong>g>reduce</str<strong>on</strong>g>s the required effort significantly.Additi<strong>on</strong>al comments• Cefic/ECTA have developed Transperan<str<strong>on</strong>g>to</str<strong>on</strong>g>, a <str<strong>on</strong>g>to</str<strong>on</strong>g>olbox which c<strong>on</strong>tains 150 key safety words<strong>and</strong> short phrases in 26 European languages, <strong>and</strong> which has been made available <strong>on</strong>www.transperan<str<strong>on</strong>g>to</str<strong>on</strong>g>.org30Recommendati<strong>on</strong>s for loading <strong>and</strong> unloading <strong>site</strong>s
ecommendati<strong>on</strong>s - driver treatmentRECOMMENDATION 3.5: Exchange of experienceDescripti<strong>on</strong>Producers <strong>and</strong> hauliers should hold regular meetings <str<strong>on</strong>g>to</str<strong>on</strong>g> share HSSE (Health, Safety, Security <strong>and</strong>Envir<strong>on</strong>ment) best practises <strong>and</strong> experiences e.g. discussing near misses, incidents, driver issues,n<strong>on</strong>-c<strong>on</strong>formances. This meeting can be held either with each haulier individually or with a groupof hauliers, if appropriate <strong>and</strong> acceptable.Achievable benefitsOther• Provides a forum <str<strong>on</strong>g>to</str<strong>on</strong>g> discuss at management level all HSSE issues, either positive or negative,<strong>and</strong> helps creating a closer working relati<strong>on</strong>shipKey c<strong>on</strong>siderati<strong>on</strong>s for implementati<strong>on</strong>:• Set an appropriate agenda c<strong>on</strong>taining items raised <str<strong>on</strong>g>by</str<strong>on</strong>g> both the haulier <strong>and</strong> the producer• The meetings are intended <str<strong>on</strong>g>to</str<strong>on</strong>g> cover HSSE issues <strong>and</strong> should include <strong>site</strong> pers<strong>on</strong>nel, involvedwith physical loading <strong>and</strong> unloading operati<strong>on</strong>s. They could also be used, if appropriate, forcommercial discussi<strong>on</strong>s in order <str<strong>on</strong>g>to</str<strong>on</strong>g> make best use of everybody’s <str<strong>on</strong>g>time</str<strong>on</strong>g>.• Also <strong>site</strong> pers<strong>on</strong>nel involved with physical distributi<strong>on</strong> activities should take part in tFeasibility• No major obstacles are seen for implementing this recommendati<strong>on</strong>Additi<strong>on</strong>al commentsExample of Best Practice: This practice is already widespread in industry <strong>and</strong> a discussi<strong>on</strong> about therecommendati<strong>on</strong>s made in this document may be a starting point.CEFIC/ECTA recommendati<strong>on</strong>s 31
ecommendati<strong>on</strong>s - driver treatmentRECOMMENDATION 3.6: Pre-check of unloading <strong>site</strong>sof new cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mersDescripti<strong>on</strong>A representative of the producer should visit the <strong>site</strong> of new cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mers before the first delivery ismade. This visit is not an audit but is merely an exchange of safety <strong>and</strong> technical experiences in anattempt <str<strong>on</strong>g>to</str<strong>on</strong>g> underst<strong>and</strong> all aspects related <str<strong>on</strong>g>to</str<strong>on</strong>g> the unloading operati<strong>on</strong>s at the <strong>site</strong> of the cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mer.Not <strong>on</strong>ly product specific issues should be discussed but also the required pers<strong>on</strong>al protectiveequipment, provisi<strong>on</strong>s for couplings <strong>and</strong> hoses, emergency resp<strong>on</strong>se arrangements <strong>and</strong> any othertechnical c<strong>on</strong>diti<strong>on</strong> related <str<strong>on</strong>g>to</str<strong>on</strong>g> the unloading process. In c<strong>on</strong>juncti<strong>on</strong> with this visit, agreementshould be reached <strong>on</strong> unloading procedures <strong>and</strong> <strong>on</strong> respective resp<strong>on</strong>sibilities.Achievable benefitsTime <strong>on</strong> <strong>site</strong>• Driver will not be faced with unexpected situati<strong>on</strong>s, which will likely <str<strong>on</strong>g>reduce</str<strong>on</strong>g> the <str<strong>on</strong>g>time</str<strong>on</strong>g> spen<str<strong>on</strong>g>to</str<strong>on</strong>g>n <strong>site</strong>Driver treatment• Applying mutually agreed unloading procedures will enhance safetyOther• The exchange of best unloading practises will benefit the cus<str<strong>on</strong>g>to</str<strong>on</strong>g>merKey c<strong>on</strong>siderati<strong>on</strong>s for implementati<strong>on</strong>• Create a checklist for verificati<strong>on</strong> with approved criteria: the questi<strong>on</strong>naire must not be overcomplicated<strong>and</strong> must <strong>on</strong>ly cover relevant issues.• Only staff with appropriate technical <strong>and</strong> process skills, <strong>and</strong> with knowledge of transportregulati<strong>on</strong>s should carry out the visit <strong>and</strong> follow-up any acti<strong>on</strong> plan• Put in place a clear communicati<strong>on</strong> process between the technical departments of thecus<str<strong>on</strong>g>to</str<strong>on</strong>g>mer <strong>and</strong> the producer• M<strong>on</strong>i<str<strong>on</strong>g>to</str<strong>on</strong>g>r closely the first delivery <strong>and</strong> verify with the cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mer <strong>and</strong> the driver that everythingagreed up<strong>on</strong> during the pre-visit is complied with. Any deviati<strong>on</strong>s must be followed up <str<strong>on</strong>g>by</str<strong>on</strong>g> theproducer <strong>and</strong> the cus<str<strong>on</strong>g>to</str<strong>on</strong>g>merFeasibility• Some cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mers may take more effort than others <str<strong>on</strong>g>to</str<strong>on</strong>g> adopt this approach but experienceshows that there is a great willingness <str<strong>on</strong>g>to</str<strong>on</strong>g> accept such a procedureAdditi<strong>on</strong>al commentsN<strong>on</strong>e32Recommendati<strong>on</strong>s for loading <strong>and</strong> unloading <strong>site</strong>s
ecommendati<strong>on</strong>s - driver treatmentRECOMMENDATION 3.7: Provisi<strong>on</strong> of sanitary/rest roomsDescripti<strong>on</strong>Ensure that <str<strong>on</strong>g>drivers</str<strong>on</strong>g> can make use of suitable sanitary facilities <strong>on</strong> the (un)loading <strong>site</strong> as well as aplace where they can take an appropriate rest if the activity allows.Achievable benefitsDriver treatment• Drivers will feel respected <strong>and</strong> part of the <strong>site</strong> community <strong>and</strong> not some<strong>on</strong>e who is just a“driver”. In return they will show appreciati<strong>on</strong> <strong>and</strong> respect for the pers<strong>on</strong>nel <strong>and</strong> rules of the<strong>site</strong>.Key c<strong>on</strong>siderati<strong>on</strong>s for implementati<strong>on</strong>Ideally <str<strong>on</strong>g>drivers</str<strong>on</strong>g> should be able <str<strong>on</strong>g>to</str<strong>on</strong>g> benefit identical facilities as the pers<strong>on</strong>nel of the <strong>site</strong> but atleast the following requirements should be met.• Adequate <strong>and</strong> clean sanitary/rest facilities• The access <str<strong>on</strong>g>to</str<strong>on</strong>g> these facilities must be in an appropriate locati<strong>on</strong> <strong>and</strong> must be easily accessiblefor <str<strong>on</strong>g>drivers</str<strong>on</strong>g>.• There need <str<strong>on</strong>g>to</str<strong>on</strong>g> be rules <strong>and</strong> regulati<strong>on</strong>s so that the <str<strong>on</strong>g>drivers</str<strong>on</strong>g> underst<strong>and</strong> what is expected ofthem <strong>and</strong> of the c<strong>on</strong>sequences in case of abuse• The use of these facilities should be m<strong>on</strong>i<str<strong>on</strong>g>to</str<strong>on</strong>g>red in order <str<strong>on</strong>g>to</str<strong>on</strong>g> check compliance with rules ordetect scope for <strong>improve</strong>ment.• The installati<strong>on</strong> of a communicati<strong>on</strong> system <str<strong>on</strong>g>to</str<strong>on</strong>g> alert <str<strong>on</strong>g>drivers</str<strong>on</strong>g> <str<strong>on</strong>g>to</str<strong>on</strong>g> go back <str<strong>on</strong>g>to</str<strong>on</strong>g> their vehicle canbe c<strong>on</strong>sideredFeasibility of implementati<strong>on</strong>• In most cases all that would be required is giving <str<strong>on</strong>g>drivers</str<strong>on</strong>g> access <str<strong>on</strong>g>to</str<strong>on</strong>g> existing facilities for <strong>site</strong>pers<strong>on</strong>nel.Additi<strong>on</strong>al commentsExample of Best Practice: Several <strong>site</strong>s have already applied this <strong>and</strong> experienced that <str<strong>on</strong>g>drivers</str<strong>on</strong>g> indeeddem<strong>on</strong>strate more respect <strong>and</strong> behave better than if no facilities are put at their disposal.CEFIC/ECTA recommendati<strong>on</strong>s 33
ANNEXannex 1Different steps in a typical (un)loading processThe following diagram illustrates a typical process flow, which is used at most loading <strong>and</strong> unloading<strong>site</strong>s:driver reports <str<strong>on</strong>g>to</str<strong>on</strong>g> gatesampling (unloading)driver check(id + license)equipment check(physically)equipment checkloading/unloadingorder check(amount - availability)sampling loading(from tanks or trucks)enter <strong>site</strong>cargo securing(packed)reports <str<strong>on</strong>g>to</str<strong>on</strong>g> gantryofficeweighingweighingdocumentati<strong>on</strong> atgantry officeAreas that should be targeted for reducing the <str<strong>on</strong>g>time</str<strong>on</strong>g> <str<strong>on</strong>g>spent</str<strong>on</strong>g> <str<strong>on</strong>g>by</str<strong>on</strong>g> a driver <strong>on</strong> <strong>site</strong> are marked in green.Other areas like adapting the lay-out of the <strong>site</strong> or introducing specific planning schedules mayalso play a role in reducing the <str<strong>on</strong>g>time</str<strong>on</strong>g> <str<strong>on</strong>g>spent</str<strong>on</strong>g> but their impact tends <str<strong>on</strong>g>to</str<strong>on</strong>g> be less significant or theirimplementati<strong>on</strong> may require more <str<strong>on</strong>g>time</str<strong>on</strong>g> <strong>and</strong> effort.34Recommendati<strong>on</strong>s for loading <strong>and</strong> unloading <strong>site</strong>s
ANNEXannex 2Descripti<strong>on</strong> (extract) of a working process for self-loading <str<strong>on</strong>g>by</str<strong>on</strong>g> a driver(see recommendati<strong>on</strong> 1.1)Acti<strong>on</strong>s Driver Producti<strong>on</strong>Checking entrance ticket of truck / tank c<strong>on</strong>tainerXChecking compliance with producti<strong>on</strong> orderXLoading orderXChecking tank c<strong>on</strong>tainer for SCS approval <strong>and</strong> for compliance withspecific safety requirements (c<strong>on</strong>trol list)Checking compliance with the legislati<strong>on</strong> <strong>on</strong> the transport ofdangerous goodsChecking cleanliness of the tank c<strong>on</strong>tainer unitXXXChecking of cleaning certificate <strong>and</strong> previous loadXObserving not <str<strong>on</strong>g>to</str<strong>on</strong>g> load if foodstuff was a previous loadXPositi<strong>on</strong>ing truck / tank c<strong>on</strong>tainer unit in the loading bayXChecking if the driver is authorised <str<strong>on</strong>g>to</str<strong>on</strong>g> self-load <strong>and</strong> check his/herpers<strong>on</strong>al protective equipmentGiving authorisati<strong>on</strong> <str<strong>on</strong>g>to</str<strong>on</strong>g> loadXXDetermining required loading temperatureXM<strong>on</strong>i<str<strong>on</strong>g>to</str<strong>on</strong>g>ring filling level of truck / tank c<strong>on</strong>tainer unitOperati<strong>on</strong>al measures during loadingXXOperati<strong>on</strong>al measures after loading X XCEFIC/ECTA recommendati<strong>on</strong>s 35
ANNEXannex 3Example of a FORM FOR Reporting AN Unsafe Situati<strong>on</strong> (for an unloading operati<strong>on</strong>)(see recommendati<strong>on</strong> 3.2)General informati<strong>on</strong>product:Ref nr:cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mer:address:date of delivery:name employer :name driver:Delivery locati<strong>on</strong> Y N N/A CommentBad entrance or exit from <strong>site</strong> or discharge pointUnloading from public roadOpera<str<strong>on</strong>g>to</str<strong>on</strong>g>r absent during start up or completi<strong>on</strong>(driver has <str<strong>on</strong>g>to</str<strong>on</strong>g> c<strong>on</strong>nect/ disc<strong>on</strong>nect himself)Opera<str<strong>on</strong>g>to</str<strong>on</strong>g>r absent during unloading <strong>and</strong> no means<str<strong>on</strong>g>to</str<strong>on</strong>g> c<strong>on</strong>tact the opera<str<strong>on</strong>g>to</str<strong>on</strong>g>r in case of an emergency or <str<strong>on</strong>g>to</str<strong>on</strong>g>raisean alarmRisk for making a wr<strong>on</strong>g c<strong>on</strong>necti<strong>on</strong> (no marking, nolocks.)Direct discharge in<str<strong>on</strong>g>to</str<strong>on</strong>g> drums/ IBC’sNo earthingDriver has <str<strong>on</strong>g>to</str<strong>on</strong>g> take sample himself <strong>and</strong> there is no means<str<strong>on</strong>g>to</str<strong>on</strong>g> do this safely (sampling equipment, fall protecti<strong>on</strong>)No fire fighting equipment availableSplit delivery (more than <strong>on</strong>e unloading locati<strong>on</strong> <strong>on</strong> <strong>site</strong>for <strong>on</strong>e product)Unloading hoses in bad c<strong>on</strong>diti<strong>on</strong>No spill c<strong>on</strong>tainment facilities <strong>on</strong> the unloading areaUnloading flammable liquids with a compressorNo safety showerOther unsafe c<strong>on</strong>diti<strong>on</strong>s noticed?If yes, please describeComments36Recommendati<strong>on</strong>s for loading <strong>and</strong> unloading <strong>site</strong>s
NOTESCEFIC/ECTA recommendati<strong>on</strong>s 37
C<strong>on</strong>tactsThe following pers<strong>on</strong>s participated in the development of these Recommendati<strong>on</strong>s:Luc Biot (Vopak) • luc.biot@vopak.comEd Bobelijn (Dow) • ecbobelijn@dow.comBob Gielen (Shell Chemicals) • bob.gielen@shell.comFilip J<strong>on</strong>ckheere (Cefic) • fjo@cefic.beMichael Krainthaler (LKW Walter) • krainthaler@lkw-walter.comPaul Lancaster (BP Chemicals) • lancasp@bp.comGünter-Friedrich Maas (Hoyer) • guenter-friedrich.maas@hoyer-group.comHeinz Munder (Bertschi) • heinz.munder@bertschi.comAndrea Perego (Mapei) • a.perego@mapei.itRose-Marie Pype (ECTA) • rose-marie.pype@epca.beAurora Sanchez (Pañal<strong>on</strong>) • aurora.sanchez@panal<strong>on</strong>.comDISCLAIMERThis document is intended for informati<strong>on</strong> <strong>on</strong>ly <strong>and</strong> sets out recommendati<strong>on</strong>s for reducingthe <str<strong>on</strong>g>time</str<strong>on</strong>g> <str<strong>on</strong>g>spent</str<strong>on</strong>g> <str<strong>on</strong>g>by</str<strong>on</strong>g> <str<strong>on</strong>g>drivers</str<strong>on</strong>g> at loading <strong>and</strong> unloading places <strong>and</strong> <strong>on</strong> improving their treatment.The informati<strong>on</strong> c<strong>on</strong>tained in these Recommendati<strong>on</strong>s is provided in good faith <strong>and</strong>, while it isaccurate as far as the authors are aware, no representati<strong>on</strong>s or warranties are made about itscompleteness. It is not intended <str<strong>on</strong>g>to</str<strong>on</strong>g> be a comprehensive guide <str<strong>on</strong>g>to</str<strong>on</strong>g> all detailed aspects of this issue.No resp<strong>on</strong>sibility will be assumed <str<strong>on</strong>g>by</str<strong>on</strong>g> the participating associati<strong>on</strong>s, Cefic <strong>and</strong> ECTA, in relati<strong>on</strong> <str<strong>on</strong>g>to</str<strong>on</strong>g>the informati<strong>on</strong> c<strong>on</strong>tained in these Recommendati<strong>on</strong>s.CEFIC/ECTA recommendati<strong>on</strong>s 39
CEFIC AISBL - EUROPEAN CHEMICAL INDUSTRY COUNCILAvenue E. van Nieuwenhuyselaan 41160 Brussels - BelgiumT +32 2 676 72 11F +32 2 676 73 00www.cefic.orgEUROPEAN CHEMICAL TRANSPORT ASSOCIATION - AISBLAvenue de Tervurenlaan 2701150 Brussels - BelgiumT +32 2 741 86 67F +32 2 741 86 82www.ecta.be