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QLogic 8 Gb Intelligent Pass-thru Module for IBM BladeCenter ...

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2 – Command Line Interface UsageCreating a Support FileSCreating a Support FileIf you contact technical support about a problem with your I/O module, they mayrequest that you create and send a support file. This support file contains all of theI/O module configuration in<strong>for</strong>mation which can be helpful in diagnosing theproblem. The Create Support command creates the support file(dump_support.tgz) on the I/O module. If your workstation has an FTP server, youcan proceed with the command prompts to send the file from the I/O module to aremote host. Otherwise, you can use FTP to download the support file from theI/O module to your workstation.The following example creates a support file and sends it to a remote host.<strong>QLogic</strong>8<strong>Gb</strong>T #> create supportLog Msg:[Creating the support file - this will take several seconds]FTP the dump support file to another machine? (y/n): yEnter IP Address or host name of remote computer: 10.20.33.130Login name: johndoeEnter remote directory name: bin/supportWould you like to continue downloading support file? (y/n) [n]: yConnected to 10.20.33.130 (10.20.33.130).220 localhost.localdomain FTP server (Version wu-2.6.1-18) ready.331 <strong>Pass</strong>word required <strong>for</strong> johndoe.<strong>Pass</strong>word: xxxxxxx230 User johndoe logged in.cd bin/support250 CWD command successful.lcd /itasca/conf/imagesLocal directory now /itasca/conf/imagesbin200 Type set to I.put dump_support.tgzlocal: dump_support.tgz remote: dump_support.tgz227 Entering <strong>Pass</strong>ive Mode (10,20,33,130,232,133)150 Opening BINARY mode data connection <strong>for</strong> dump_support.tgz.226 Transfer complete.43430 bytes sent in 0.292 secs (1.5e+02 Kbytes/sec)Remote system type is UNIX.Using binary mode to transfer files.221-You have transferred 43430 bytes in 1 files.221-Total traffic <strong>for</strong> this session was 43888 bytes in 1 transfers.221 Thank you <strong>for</strong> using the FTP service on localhost.localdomain.2-6 59245-01 A

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