4 - Refresco.de

4 - Refresco.de 4 - Refresco.de

18.11.2012 Views

Market review 2009 How do you manage to offer both private label and branded products side by side? “The share of private label in our offering is 28%, which has risen from 22% three years ago. Our target for next year is to have approximately 30% share, but this will all depend on consumer preference, profitability and, most importantly, fair share. The amount of private label products in our offering is not as important as managing fair share and profitability. These indicators determine the activity for either private label or A-brand.” What is PLUS’ private label strategy for the next few years? “We believe that a private label strategy is highly dependent on necessity. Going back in time, PLUS has always had good relationships with A-brand companies and we are successful because our customers know we offer a wide range of A-brands. This is why we have not set a high target to reach 40% private label share next year, for instance. We have private label products in all major categories and do not wish to place private label products in smaller segments that could lead to the disappearance of A-brands. We do not want to force our customers to choose private label products instead of A-brands. Of course, if we feel that margins are too low and it concerns large volumes, we will consider introducing our own private labels.” “The future of private label What are your (marketing) research efforts in private label? “PLUS is part of Superunie, a purchase association that regularly delivers market data. They provide us with a scan of the market and we jointly decide which segments to target and which supplier we will cooperate with.” In which product segment is private label most present? “Private label is most present in the traditional segments, like non-food (soap, toilet paper), juices and fresh. These are categories in which A-brands proved to be insufficiently distinctive, which created space for the growth of private label products.” What do A-brands have to do to keep a preferred position? “Innovate. And I mean real innovations, not merely updates. A-brand manufacturers with sufficient research resources – mainly the larger international companies - will survive. As for the ones not investing in innovations, it will simply be a matter of time before they disappear. A-brands have to be distinctive for consumers and retailers on three factors: content, image and margin. A-brands should also keep a focus on added value. Take a look at the beer market. It is predominantly the domain of A-brands. For some reason, no retailer has ever succeeded in introducing a private label in this market, although on product level there is hardly any difference in taste between each lager beer brand. Consumers buy these products because they feel connected to a certain brand for its image, which in the beer market seems to be the most distinguishing factor. The content (the product itself) is less important. This is a good example of how brands can gain a strong position in the mind of the consumer merely based on image and brand experience.”

is in driving ‘values’ as well as value” Sainsbury’s Brand Director Judith Batchelar Where does innovation in soft drinks and juices come from? “I see more and more private label manufacturers taking up product development and being able to introduce strong innovations. They often have the advantage of international presence and scale, so they can transfer products that are successful in one country to another country, which also increases volume.” In which segment do you foresee the most striking growth of private label share? “We are planning to introduce private label products in fresh dairy, which will contribute to a higher private label share. In general, I expect high growth of private label products in fresh, coming from new product innovations and the ‘international corridor’ with international spices and groceries.” Building brand equity Sainsbury’s has a history in private label that goes back almost a hundred years. Sainsbury’s Brand Director Judith Batchelar comments: “The first private label product on our shelves was Red Label Tea. Since then the range of private label products has grown to be at about 50% of our turnover, at times even 60%. Private label share is highest in fresh foods, traditionally the domain of the retailer. In all cases the choice between placing an A-brand on the shelves or developing an alternative private label is customer-led.” Judith Batchelar foresees for the future that private label “will be driving ‘values’ as well as value”. She sees the most striking growth in grocery and frozen. With the rising popularity of private label, A-brand manufacturers have to work harder than ever to maintain and grow their position in the market. The soft drink market is characterized by short product life cycles, thereby requiring a strong focus on research & development and brand management. There was already a growing trend among A-brand soft drink manufacturers to focus on their core competences, which are: research & development and brand management of their products. But since the explosive growth of private label and increase of competition from the retailers’ side, this focus has even intensified. Because the highly competitive soft drink market is driven by consumer demand it is essential that manufacturers are able to act quickly on consumer trends by introducing new products and creating brand equity in order to gain a preferred position. The focus of A-brand manufacturers on building strong and trustworthy brands is necessary to closely relate to consumers’ specific lifestyles and habits and to stay in the mind’s eye of the consumer. We asked two captains of industry to comment on the abovementioned developments. First Roel van Neerbos, President of Heinz Continental Europe, gives his view on developments in the private label market and the impact of this trend on the brand. What is Heinz’ strategy in competing with private label? “It is much more a matter of gaining market share with regard to other A-brands - something Heinz is currently very successful at. We focus on adding value to consumers with our brand, true value for which consumers are willing to pay. Competing with private label is a different game; it requires another way of thinking. Private Labels operate on low cost, for example, and aim to realize an extremely short time to market. This means for our branded operation that we need to continuously innovate our core products to stay ahead of the game. page _ 54 / 55

is in driving ‘values’ as well as value”<br />

Sainsbury’s Brand Director Judith Batchelar<br />

Where does innovation in soft drinks and juices come from?<br />

“I see more and more private label manufacturers taking<br />

up product <strong>de</strong>velopment and being able to introduce strong<br />

innovations. They often have the advantage of international<br />

presence and scale, so they can transfer products that are<br />

successful in one country to another country, which also<br />

increases volume.”<br />

In which segment do you foresee<br />

the most striking growth of private label share?<br />

“We are planning to introduce private label products in fresh<br />

dairy, which will contribute to a higher private label share. In<br />

general, I expect high growth of private label products in fresh,<br />

coming from new product innovations and the ‘international<br />

corridor’ with international spices and groceries.”<br />

Building brand equity<br />

Sainsbury’s<br />

has a history in private label<br />

that goes back almost a hundred years.<br />

Sainsbury’s Brand Director Judith Batchelar comments:<br />

“The first private label product on our shelves<br />

was Red Label Tea. Since then the range of private label<br />

products has grown to be at about 50% of our turnover, at times<br />

even 60%. Private label share is highest in fresh foods, traditionally<br />

the domain of the retailer. In all cases the choice between placing<br />

an A-brand on the shelves or <strong>de</strong>veloping an alternative private label is<br />

customer-led.” Judith Batchelar foresees for the future that private label<br />

“will be driving ‘values’ as well as value”. She sees the most striking<br />

growth in grocery and frozen.<br />

With the rising popularity of private label, A-brand<br />

manufacturers have to work har<strong>de</strong>r than ever to maintain and<br />

grow their position in the market. The soft drink market is<br />

characterized by short product life cycles, thereby requiring<br />

a strong focus on research & <strong>de</strong>velopment and brand<br />

management. There was already a growing trend among A-brand<br />

soft drink manufacturers to focus on their core competences,<br />

which are: research & <strong>de</strong>velopment and brand management<br />

of their products. But since the explosive growth of private<br />

label and increase of competition from the retailers’ si<strong>de</strong>, this<br />

focus has even intensified. Because the highly competitive soft<br />

drink market is driven by consumer <strong>de</strong>mand it is essential that<br />

manufacturers are able to act quickly on consumer trends by<br />

introducing new products and creating brand equity in or<strong>de</strong>r to<br />

gain a preferred position. The focus of A-brand manufacturers on<br />

building strong and trustworthy brands is necessary to closely<br />

relate to consumers’ specific lifestyles and habits and to stay in<br />

the mind’s eye of the consumer.<br />

We asked two captains of industry to comment on the abovementioned<br />

<strong>de</strong>velopments. First Roel van Neerbos, Presi<strong>de</strong>nt of<br />

Heinz Continental Europe, gives his view on <strong>de</strong>velopments in the<br />

private label market and the impact of this trend on the brand.<br />

What is Heinz’ strategy in competing with private label?<br />

“It is much more a matter of gaining market share with regard to<br />

other A-brands - something Heinz is currently very successful<br />

at. We focus on adding value to consumers with our<br />

brand, true value for which consumers are willing to<br />

pay. Competing with private label is a different<br />

game; it requires another way of thinking.<br />

Private Labels operate on low cost, for<br />

example, and aim to realize an extremely<br />

short time to market. This means for<br />

our bran<strong>de</strong>d operation that we need to<br />

continuously innovate our core products<br />

to stay ahead of the game.<br />

page _ 54 / 55

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