talanx group annual report 2011 en
talanx group annual report 2011 en
talanx group annual report 2011 en
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Overall assessm<strong>en</strong>t of<br />
the economic situation<br />
Non-financial<br />
performance indicators<br />
Corporate Governance Remuneration <strong>report</strong> Ev<strong>en</strong>ts of special<br />
significance<br />
Besides effici<strong>en</strong>t organisational structures, qualified and motivated<br />
employees with a s<strong>en</strong>se of personal responsibility and a creative<br />
drive are crucial to the success of the Talanx Group. Our human<br />
resources managem<strong>en</strong>t can succeed only by <strong>en</strong>suring that the<br />
right employees are in the right place to meet today’s and future<br />
chall<strong>en</strong>ges. Targeted human resources marketing, developm<strong>en</strong>t and<br />
professional training are therefore ess<strong>en</strong>tial compon<strong>en</strong>ts of our<br />
Group-wide human resources work. A further key topic in the year<br />
under review was reviewing the remuneration structure for managers<br />
within the Group.<br />
Demographic change is making it ess<strong>en</strong>tial to retain qualified and<br />
motivated employees within the Group and to recruit new staff.<br />
In <strong>2011</strong>, the “Talanx your career” image campaign launched in the<br />
previous year was ext<strong>en</strong>ded to the internet and pres<strong>en</strong>ted in the<br />
print media and at selected university graduate recruitm<strong>en</strong>t ev<strong>en</strong>ts.<br />
On the reinsurance side, the employer branding campaign initiated<br />
in 2010 was supplem<strong>en</strong>ted in the year under review by a new spot<br />
in the careers section of the Hannover Re website.<br />
In addition to professional human resources marketing, ongoing<br />
staff developm<strong>en</strong>t is of outstanding importance. As in past years,<br />
a large number of training ev<strong>en</strong>ts were staged and developm<strong>en</strong>t<br />
programmes pursued to systematically qualify our employees and<br />
<strong>en</strong>hance their skills. Thanks to these efforts, we are able to fill most<br />
of our managem<strong>en</strong>t vacancies out of our own ranks. The qualification<br />
programmes within the Group are continuously adapted to<br />
changing requirem<strong>en</strong>ts and are geared towards developing both<br />
specialist and g<strong>en</strong>eric compet<strong>en</strong>ces.<br />
The Talanx Corporate Academy played an important part in the<br />
Group’s human resources developm<strong>en</strong>t efforts in the year under<br />
review. Founded in 2010, the Academy offers Board members and<br />
s<strong>en</strong>ior managers from Group companies around the world highgrade<br />
advanced training opportunities. It serves in particular to<br />
convey the Group’s strategy and managem<strong>en</strong>t methods while at the<br />
same time promoting mutual communication and networking. The<br />
lecturers and discussion-leaders are members of the Talanx Board<br />
of Managem<strong>en</strong>t and professors from reputable business schools.<br />
Our Industrial Lines division has continued its systematic focus<br />
on fostering young tal<strong>en</strong>t with trainee programs for activities in<br />
account managem<strong>en</strong>t and underwriting and in sales and broker<br />
support. These – in most cases – one-year courses convey a solidly<br />
grounded grasp of the various fields of work involved in industrial<br />
insurance. In 2012, we are continuing these programmes in order to<br />
meet the ongoing and increasing need for specialist staff.<br />
Risk <strong>report</strong> Forecast and<br />
opportunities <strong>report</strong><br />
Systematic advancem<strong>en</strong>t of high-pot<strong>en</strong>tials, specialists and managers<br />
is also at the focus of managem<strong>en</strong>t developm<strong>en</strong>t at the Retail<br />
Germany division. For instance, a series of ev<strong>en</strong>ts has be<strong>en</strong> devised<br />
to promote the exchange of experi<strong>en</strong>ce and networking among<br />
the managers of the various companies that make up the division.<br />
Other, longer-standing developm<strong>en</strong>t programmes have be<strong>en</strong><br />
revised together with Talanx Service AG.<br />
Our Hannover Re subsidiary introduced bl<strong>en</strong>ded learning in <strong>2011</strong><br />
as an additional, contemporary learning method that further improves<br />
access by employees in Germany and abroad to its in-house<br />
qualification programme. Bl<strong>en</strong>ded learning is a combination of<br />
tutored online self-study phases and classroom training that makes<br />
learning indep<strong>en</strong>d<strong>en</strong>t of time and place. Classical face-to-face<br />
sessions with their communicative, bonding and motivating character<br />
continue to be used wherever they are didactically meaningful,<br />
for example in seminars serving to <strong>en</strong>hance the participants’<br />
intercultural skills or to sharp<strong>en</strong> their cli<strong>en</strong>t focus.<br />
Basic training in the Talanx Group is r<strong>en</strong>owned for its high quality:<br />
it has won German insurance industry training awards four times<br />
since 2005 alone. Practical ori<strong>en</strong>tation and self-reliant working<br />
as part of a team are very important in vocational training. The<br />
training we provide spans the <strong>en</strong>tire company and offers trainees a<br />
wide range of career opportunities wh<strong>en</strong> they have completed their<br />
courses. That is why the numbers of trainees perman<strong>en</strong>tly tak<strong>en</strong> on<br />
after completing their training has be<strong>en</strong> consist<strong>en</strong>tly high for years.<br />
The most commonly tak<strong>en</strong> courses were those leading to commercial<br />
qualifications in insurance and finance and the dual-track<br />
Bachelor of Arts and Bachelor of Sci<strong>en</strong>ce programmes. At 31 December<br />
<strong>2011</strong>, there were 415 (404) appr<strong>en</strong>tices and stud<strong>en</strong>t trainees in<br />
the Talanx Group in Germany.<br />
Acknowledgem<strong>en</strong>ts to staff and bodies<br />
The Board of Managem<strong>en</strong>t would like to express its appreciation to<br />
all of the Group’s staff for their high level of personal dedication and<br />
their valuable contribution to the Group’s good business results.<br />
It thanks the Group Employee Council and all the other employee<br />
council bodies for their cooperation, which was at all times trusting<br />
and constructive.<br />
Talanx Group. Annual Report <strong>2011</strong><br />
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