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talanx group annual report 2011 en

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120<br />

The Talanx Group Strategy Enterprise<br />

managem<strong>en</strong>t<br />

Talanx Group. Annual Report <strong>2011</strong><br />

Research and<br />

developm<strong>en</strong>t<br />

Turnaround in <strong>en</strong>ergy policy: Germany has decided in principle<br />

to meet its <strong>en</strong>ergy demand primarily from r<strong>en</strong>ewable sources in<br />

future. The Governm<strong>en</strong>t’s resolution to abandon nuclear power by<br />

2022 has set the points for this objective. This reversal of <strong>en</strong>ergy<br />

policy is a major societal chall<strong>en</strong>ge. It involves on the one hand<br />

making r<strong>en</strong>ewable <strong>en</strong>ergy resources available nation-wide while<br />

at the same time finding new ways to save <strong>en</strong>ergy and to use it<br />

more effici<strong>en</strong>tly. We see the new <strong>en</strong>ergy system as an opportunity<br />

to str<strong>en</strong>gth<strong>en</strong> Germany as a business location by stimulating innovation<br />

and technological progress. As an insurance <strong>group</strong>, we<br />

are actively accompanying this transition. We offer our industrial<br />

cli<strong>en</strong>ts tailor-made solutions for developing, marketing and using<br />

r<strong>en</strong>ewable <strong>en</strong>ergy resources. In addition to subsidies for wind farms,<br />

photovoltaic installations, biomass and hydro-electric power plants,<br />

expanding the electric power grid is of crucial importance. In the<br />

summer of <strong>2011</strong> we joined in a consortium to buy shares in the RWE<br />

power grid subsidiary Amprion as a longterm investm<strong>en</strong>t. We see<br />

this participation as a sustainable commitm<strong>en</strong>t and int<strong>en</strong>d to make<br />

more such investm<strong>en</strong>ts in future.<br />

Financial market stability: Rec<strong>en</strong>t turbul<strong>en</strong>ce on the financial<br />

markets has severely shak<strong>en</strong> cli<strong>en</strong>ts’ trust in banks. Among policyholders,<br />

too, today’s low interest levels and volatility on the stock<br />

markets have created a mood marked by a high degree of uncertainty.<br />

However, this macro-economic <strong>en</strong>vironm<strong>en</strong>t also offers opportunities<br />

for insurance companies to develop innovative products<br />

designed specifically to address these new concerns. In Europe, the<br />

USA and Asia, life insurers had be<strong>en</strong> conc<strong>en</strong>trating more on selling<br />

modern, versatile and stock-market-indexed products. Classical<br />

German life insurance, which gives guarantees for the <strong>en</strong>tire policy<br />

term, was put to the test. Giv<strong>en</strong> the high equity requirem<strong>en</strong>ts for<br />

conducting this business, it is in principle imaginable that in future<br />

the guarantees could be limited to a certain period.<br />

Markets and<br />

g<strong>en</strong>eral conditions<br />

Business<br />

developm<strong>en</strong>t<br />

Assets and<br />

financial position<br />

Regulatory changes: Against the backdrop of imp<strong>en</strong>ding and in<br />

some cases already effective regulatory am<strong>en</strong>dm<strong>en</strong>ts, the <strong>en</strong>tire<br />

insurance industry is faced with ext<strong>en</strong>sive changes, especially in the<br />

context of IFRS, Solv<strong>en</strong>cy II and a deluge of associated European and<br />

German implem<strong>en</strong>tation provisions. We are following the financial<br />

<strong>report</strong>ing and regulatory changes closely, have id<strong>en</strong>tified the associated<br />

stricter requirem<strong>en</strong>ts and have tak<strong>en</strong> action accordingly. At the<br />

same time, this situation offers an opportunity to evolve our risk<br />

managem<strong>en</strong>t to cope with the more complex and ext<strong>en</strong>sive future<br />

requirem<strong>en</strong>ts. An in-house, Solv<strong>en</strong>cy II-compliant stochastic risk<br />

capital model for evaluating risk categories and the Group’s overall<br />

risk position is curr<strong>en</strong>tly being implem<strong>en</strong>ted which will make it possible<br />

to use in-house models across the Talanx Group and is already<br />

in the process of approval by BaFin.<br />

In Europe, reinsurance companies may profit from demand for<br />

reinsurance solutions increasing as a result of the higher capital requirem<strong>en</strong>ts<br />

under Solv<strong>en</strong>cy II, as transfering risk to reinsurers with<br />

good ratings offers an economically attractive alternative.<br />

Opportunities created by the company<br />

To make our Group more competitive and fit for the future and<br />

to eliminate cost disadvantages in German retail business, we are<br />

curr<strong>en</strong>tly re-aligning our Retail Germany segm<strong>en</strong>t. The bottom-line<br />

aim is to reduce complexity and make our processes more effici<strong>en</strong>t.<br />

The basis for this is the four action areas we have defined as: b<strong>en</strong>efit<br />

for the cli<strong>en</strong>t, profitable growth, effici<strong>en</strong>cy and performance culture.<br />

Only if our cli<strong>en</strong>ts are fully satisfied will we be successful. With<br />

this in mind we are working on making it as easy as possible for<br />

both <strong>en</strong>d cli<strong>en</strong>ts and sales partners to decide in our favour – a clear<br />

language, quick solutions, convincing products. For example we<br />

are introducing a new modular product structure which <strong>en</strong>ables<br />

cli<strong>en</strong>ts to put together their own ideal insurance cover – while<br />

pre-defined modules also reduce our own administrative effort. We<br />

are also improving our in-house cooperation. To achieve a positive<br />

developm<strong>en</strong>t in premiums and results, we need to align our business<br />

to clear-cut risk and profit requirem<strong>en</strong>ts and to consist<strong>en</strong>tly<br />

take advantage of opportunities arising in the market. For that<br />

reason we have to scrutinise each individual product for sustainable<br />

profitability. To improve profitability, we are also working on<br />

ways to make ev<strong>en</strong> more systematic cross-divisional use of existing<br />

cli<strong>en</strong>t contacts. We are only working effici<strong>en</strong>tly if the dedicated<br />

resources are reasonably proportionate to the results achieved. In<br />

this context we have already launched a number of initiatives to<br />

simplify complex processes and reduce inordinate costs. With our<br />

integrated <strong>annual</strong> planning cycle, for example, we have introduced<br />

a c<strong>en</strong>tral managem<strong>en</strong>t instrum<strong>en</strong>t for sales, operations, marketing

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