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talanx group annual report 2011 en

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Overall assessm<strong>en</strong>t of<br />

the economic situation<br />

Non-financial<br />

performance indicators<br />

Corporate Governance Remuneration <strong>report</strong> Ev<strong>en</strong>ts of special<br />

significance<br />

The risk of random fluctuation refers to the fact that both the<br />

number and size of claims are subject to random factors, and the<br />

expected claims paym<strong>en</strong>ts may therefore be exceeded. This risk<br />

cannot be ruled out ev<strong>en</strong> if the claims spread is known. The risk of<br />

error describes the risk of the actual claims spread diverging from<br />

the assumed claims spread. A distinction is made here betwe<strong>en</strong><br />

the diagnostic risk and the forecasting risk. The diagnostic risk refers<br />

to the possibility that the curr<strong>en</strong>t situation may be misinterpreted<br />

on the basis of the available data. This is particularly likely<br />

to occur if only incomplete data is available regarding claims from<br />

previous insurance periods. The forecasting risk refers to the risk<br />

that the probability distribution of the total claims may change<br />

after the estimate is made, for example due to higher inflation.<br />

The Talanx Group manages and reduces all compon<strong>en</strong>ts of the<br />

premium/loss risk first and foremost through claims analyses,<br />

actuarial modelling, selective underwriting, specialist audits and<br />

regular review of the claims experi<strong>en</strong>ce and by taking recourse to<br />

appropriate reinsurance protection.<br />

The second underwriting risk in property/casualty business,<br />

namely the reserving risk, refers to the possibility that the underwriting<br />

reserves may not suffice to pay in full claims that have<br />

not yet be<strong>en</strong> settled or <strong>report</strong>ed. This may th<strong>en</strong> give rise to a need<br />

to establish additional reserves. In order to manage this risk, the<br />

companies belonging to the Talanx Group measure their reserves<br />

prud<strong>en</strong>tly. They take into account not only the claims information<br />

provided by their cli<strong>en</strong>ts but also insights from their own claims<br />

investigations and experi<strong>en</strong>ce. Furthermore, an IBN(E)R (incurred<br />

but not (<strong>en</strong>ough) <strong>report</strong>ed) reserve is constituted for claims that<br />

have probably already occurred but have not yet be<strong>en</strong> <strong>report</strong>ed (in<br />

their full amount). The level of reserves is regularly reviewed – not<br />

only internally but also by external actuaries – and an external<br />

expert assessm<strong>en</strong>t of the reserves is commissioned in order to<br />

minimise the reserving risk. With regard to the run-off results<br />

of the loss reserves, we would refer the reader to our comm<strong>en</strong>ts<br />

in the Notes under “Loss and loss adjustm<strong>en</strong>t exp<strong>en</strong>se reserve,”<br />

pages 244 et seqq.<br />

The following paragraphs describe the risks associated with individual<br />

lines of property and casualty insurance and subsequ<strong>en</strong>tly<br />

discuss the risks in life primary insurance and life/health reinsurance.<br />

Under liability insurance policies we grant the policyholder and<br />

any other persons included in the coverage protection against<br />

claims for damages asserted by third parties. Indemnification<br />

is normally provided for bodily injuries and property damage,<br />

although pure financial losses are also insurable. This line also<br />

Risk <strong>report</strong> Forecast and<br />

opportunities <strong>report</strong><br />

includes motor third party liability insurance. The agreed sums<br />

insured constitute the policy limits. The frequ<strong>en</strong>cy and amount of<br />

claims can be influ<strong>en</strong>ced by a number of factors. For instance, new<br />

preced<strong>en</strong>ts set by court rulings may increase the number of cases<br />

in which claims are brought before the courts, with corresponding<br />

implications for indemnity paym<strong>en</strong>ts. Risks may also <strong>en</strong>sue from<br />

inflation, since some claims are settled over a very long period of<br />

time. Owing to inflation, for example, the reserves once constituted<br />

may not suffice to meet future claims paym<strong>en</strong>ts. Under liability<br />

insurance policies, the (re)insurer is liable for all insured ev<strong>en</strong>ts<br />

that occur during the policy period, ev<strong>en</strong> if the harm caused is not<br />

discovered until after the policy period has <strong>en</strong>ded. We therefore<br />

establish loss reserves not only for claims that have already be<strong>en</strong><br />

notified, but also for those that have be<strong>en</strong> incurred but not yet<br />

<strong>report</strong>ed (IBNR). The actuarial methods used to calculate these<br />

reserves may involve a risk of error in the underlying assumptions.<br />

Accid<strong>en</strong>t insurance policies provide cover against the economic<br />

repercussions of accid<strong>en</strong>ts. Dep<strong>en</strong>ding on the consequ<strong>en</strong>ces of the<br />

accid<strong>en</strong>t and the policy concerned, the Group companies typically<br />

pay a daily allowance, a lump-sum disability b<strong>en</strong>efit or a disability<br />

p<strong>en</strong>sion, or a death b<strong>en</strong>efit. The reserves are calculated on the<br />

basis of life actuarial models.<br />

The Group (re)insurance companies calculate their premiums for<br />

liability and personal accid<strong>en</strong>t policies using empirical values and<br />

actuarial calculations. They also manage these risks through their<br />

underwriting policy. Underwriting guidelines, which set out inter<br />

alia underwriting exclusions and limits, define criteria for risk<br />

selection. These underwriting guidelines are binding on the underwriters;<br />

they are reviewed <strong>annual</strong>ly and modified as necessary. The<br />

risk of peak exposures is also reduced by taking out reinsurance<br />

coverage. Furthermore, the adequacy of the reserves is regularly<br />

reviewed.<br />

Property insurance policies provide indemnity for damaged or<br />

destroyed property in the ev<strong>en</strong>t of a claim. The amount and ext<strong>en</strong>t<br />

of the losses covered by such policies are determined in particular<br />

by the cost of rebuilding and restoration or the comp<strong>en</strong>sation payable<br />

for building cont<strong>en</strong>ts; in industrial and commercial insurance<br />

the losses resulting from business interruption are also covered.<br />

The b<strong>en</strong>efits are, however, limited by the sum insured. B<strong>en</strong>efits<br />

under motor own damage insurance policies may be paid for<br />

replacem<strong>en</strong>t or repair of a destroyed or damaged vehicle.<br />

Talanx Group. Annual Report <strong>2011</strong><br />

105

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