ADVERTISINGOne <str<strong>on</strong>g>of</str<strong>on</strong>g> the major activities>>>>>>>>>>communicati<strong>on</strong>s to the target buyersA firm’s promoti<strong>on</strong>al programme>>>Advertis<strong>in</strong>g, pers<strong>on</strong>al sell<strong>in</strong>g and sales promoti<strong>on</strong> areimportant.>>>>>Advertis<strong>in</strong>g c<strong>on</strong>sists <str<strong>on</strong>g>of</str<strong>on</strong>g> n<strong>on</strong>-pers<strong>on</strong>al forms <str<strong>on</strong>g>of</str<strong>on</strong>g> communicati<strong>on</strong> c<strong>on</strong>ducted through paidmedia under clear sp<strong>on</strong>sorship.Objectives: to sell someth<strong>in</strong>g – a product, a service or more an idea through effective communicati<strong>on</strong>:i) to <strong>in</strong>crease the number <str<strong>on</strong>g>of</str<strong>on</strong>g> units purchased,ii) To <strong>in</strong>troduce new products or a new versi<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> an old product,iii) To counteract competiti<strong>on</strong>,iv) To <strong>in</strong>crease the number <str<strong>on</strong>g>of</str<strong>on</strong>g> product user,v) To ma<strong>in</strong>ta<strong>in</strong> brand loyalty,vi) To <strong>in</strong>crease sale <strong>in</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g>f seas<strong>on</strong>,vii) To build positive bus<strong>in</strong>ess image,viii) To obta<strong>in</strong> dealer support,ix) To secure leads for sales people.Types: Two categories:Product Advertis<strong>in</strong>g: stimulate the market about the advertiser’s productsusually promotes specific branded productsInstituti<strong>on</strong>al Advertis<strong>in</strong>g: to build company’s image or goodwill rather than to sell specific productor servicesOther Types : Nati<strong>on</strong>al (general) or Local, c<strong>on</strong>sumer or <strong>in</strong>dustrial, emoti<strong>on</strong>al, comparative, defensive, rem<strong>in</strong>derand re<strong>in</strong>forcement.The major decisi<strong>on</strong>s <strong>in</strong>volved <strong>in</strong> advertis<strong>in</strong>g:i) Size <str<strong>on</strong>g>of</str<strong>on</strong>g> advertis<strong>in</strong>g budget, ii)Message design, iii)Media selecti<strong>on</strong>,Advertis<strong>in</strong>g Budget: many ways <strong>in</strong> which the decisi<strong>on</strong> for fix<strong>in</strong>g – advertis<strong>in</strong>g budget>>>>percentage <str<strong>on</strong>g>of</str<strong>on</strong>g> sales,>unit <str<strong>on</strong>g>of</str<strong>on</strong>g> sale,>market<strong>in</strong>g objectives,>product <strong>in</strong>novati<strong>on</strong> or diversificati<strong>on</strong> – morefunds required than old <strong>on</strong>e,>coverage <str<strong>on</strong>g>of</str<strong>on</strong>g> the market,>competiti<strong>on</strong>.Massage Design : The effect <str<strong>on</strong>g>of</str<strong>on</strong>g> advertis<strong>in</strong>g depends largely <strong>on</strong> the message it carries, <strong>in</strong> what style, whereand how <str<strong>on</strong>g>of</str<strong>on</strong>g>ten. Message focus is needed so that buyer can learn someth<strong>in</strong>g dist<strong>in</strong>ctive about the product.Media Selecti<strong>on</strong> : very important part <str<strong>on</strong>g>of</str<strong>on</strong>g> advertis<strong>in</strong>g job.The selecti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> advertis<strong>in</strong>g media will dependup<strong>on</strong>:>>>f<strong>in</strong>ancial allocati<strong>on</strong>,> the nature and demand <str<strong>on</strong>g>of</str<strong>on</strong>g> the product,>the nature <str<strong>on</strong>g>of</str<strong>on</strong>g> competiti<strong>on</strong>,>the massappeal <str<strong>on</strong>g>of</str<strong>on</strong>g> the media,>The type <str<strong>on</strong>g>of</str<strong>on</strong>g> prospects, >their locati<strong>on</strong> and other characteristics.Some <str<strong>on</strong>g>of</str<strong>on</strong>g> the important advertis<strong>in</strong>g media are:>>>PressAdvertisement,>>DirectMailAdvertisement,>>Film Advetisement,>>Radio/TVAdvertisements,>>Leaflets/Banners/Hoard<strong>in</strong>gs,>>Exhibiti<strong>on</strong> & Trade Shows,Essentials <str<strong>on</strong>g>of</str<strong>on</strong>g> Good Advetisements: The task assigned to an advertisement is successfully carried outwheni) it is seen by the desired prospects,ii) it is properly understood by them,iii) it is read by them with <strong>in</strong>terest,iv) It w<strong>in</strong>s their c<strong>on</strong>fidence.56
SALES PROMOTIONAfter the product has been planned, the channels <str<strong>on</strong>g>of</str<strong>on</strong>g> distributi<strong>on</strong> and physical distributi<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> theproduct decided, and the price structure evolved, the next step is to decide up<strong>on</strong> the promoti<strong>on</strong>al activities thatthe firm may follow. The promoti<strong>on</strong>al activities are c<strong>on</strong>cerned with (i) <strong>in</strong>form<strong>in</strong>g the people about theproduct, (ii) rem<strong>in</strong>d<strong>in</strong>g the people periodically about the product and (iii) persuad<strong>in</strong>g the people –prospective buyers to buy the product. Promoti<strong>on</strong> is tell<strong>in</strong>g and sell<strong>in</strong>g. “Promoti<strong>on</strong>” is the all <strong>in</strong>clusive termrepresent<strong>in</strong>g the board field advertis<strong>in</strong>g pers<strong>on</strong>al sell<strong>in</strong>g and sales promoti<strong>on</strong>.SALES PROMOTION:Sales promoti<strong>on</strong> activity c<strong>on</strong>sists <str<strong>on</strong>g>of</str<strong>on</strong>g> those market<strong>in</strong>g activities other than usualadvertis<strong>in</strong>g, publicity and pers<strong>on</strong>al sell<strong>in</strong>g that stimulates the customer purchas<strong>in</strong>g and dealereffectiveness such as display, shows and exhibiti<strong>on</strong>s, dem<strong>on</strong>strati<strong>on</strong>s and various n<strong>on</strong>recurrentsell<strong>in</strong>g efforts. Advertisement media reaches the c<strong>on</strong>sumers at their homes, <str<strong>on</strong>g>of</str<strong>on</strong>g>ficesor while <strong>in</strong> travel and they may so<strong>on</strong> be forgotten. But sales promoti<strong>on</strong> devices at the po<strong>in</strong>t <str<strong>on</strong>g>of</str<strong>on</strong>g>purchase rem<strong>in</strong>d or stimulate the customer to make purchase promptly <strong>on</strong> the spot. Salespromoti<strong>on</strong> is a vital l<strong>in</strong>k between pers<strong>on</strong>al sell<strong>in</strong>g and advertis<strong>in</strong>g. Sales promoti<strong>on</strong> is the plus<strong>in</strong>gredients <strong>in</strong> the market<strong>in</strong>g mix, while advertis<strong>in</strong>g and pers<strong>on</strong>al sell<strong>in</strong>g are its essential andbasic <strong>in</strong>gredient.The basic goals <str<strong>on</strong>g>of</str<strong>on</strong>g> Sales Promoti<strong>on</strong> are:i) to <strong>in</strong>troduce new products,ii) to attract new customers,iii) to <strong>in</strong>duce present customers to buy more,iv)to help firm rema<strong>in</strong> competitive,v) to <strong>in</strong>crease sales <strong>in</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g>f seas<strong>on</strong>s,vi) to <strong>in</strong>crease the <strong>in</strong>ventories <str<strong>on</strong>g>of</str<strong>on</strong>g> bus<strong>in</strong>ess buyers.Sales promoti<strong>on</strong>s, thus, are market<strong>in</strong>g devices to stimulate orrestimulatedemand for a product.Sales Promoti<strong>on</strong> Strategy <strong>in</strong>volves the follow<strong>in</strong>g basic elements:-1) identify<strong>in</strong>g the audience to be reached,2) determ<strong>in</strong><strong>in</strong>g and creat<strong>in</strong>g the specific advertis<strong>in</strong>g messages to be directed toreach this audience,3) select<strong>in</strong>g the most efficient media to communicate the idea,4) schedul<strong>in</strong>g the chosen media to provide best tim<strong>in</strong>g, frequency and impact,5) determ<strong>in</strong><strong>in</strong>g the advertis<strong>in</strong>g budget,6) measur<strong>in</strong>g advertis<strong>in</strong>g results.K<strong>in</strong>ds <str<strong>on</strong>g>of</str<strong>on</strong>g> Sales Promoti<strong>on</strong> :Sales promoti<strong>on</strong> is classified <strong>in</strong>to the follow<strong>in</strong>g two broad categories viz.(1) C<strong>on</strong>sumer Sales Promoti<strong>on</strong> and (2) Dealer Sales Promoti<strong>on</strong>.C<strong>on</strong>sumer Sales Promoti<strong>on</strong> :This covers all the market<strong>in</strong>g activities which are undertaken to educate or <strong>in</strong>formc<strong>on</strong>sumers and stimulate demand. The devices used for this purpose are:a) Distributi<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> free samples,b) Free dem<strong>on</strong>strati<strong>on</strong> at retail shops,c) Premium <str<strong>on</strong>g>of</str<strong>on</strong>g>fers <strong>in</strong> the form <str<strong>on</strong>g>of</str<strong>on</strong>g> free gifts, e.g. key cha<strong>in</strong>s, ball pens, plastic mugsetc.,d) Issue <str<strong>on</strong>g>of</str<strong>on</strong>g> coup<strong>on</strong>s to be accepted as cash by retailers while sell<strong>in</strong>g the product,e) Fashi<strong>on</strong> shows and parades.f) Price reducti<strong>on</strong>,57
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