Download Owner's Manual - George Barnsdale and Sons

Cl/SfBL41:P51(31) XiJuly 2014OM-0313Window & Door Owner’s ManualLasting Performance Through InnovationTimber Windows & Doors

Welcome Congratulations on your new windows and doors from George Barnsdale.These products have been designed and manufactured to provide you with years of high performance service andrequire very little maintenance. This owner’s manual provides clear instructions on how your new windows anddoors should be operated and maintained to maximise their potential and give you years of trouble free enjoyment.CONTENTSINTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PRODUCT CHECKLIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44DELIVERY & STORAGE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4PRODUCT REGISTRATION & GUARANTEES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5VENTILATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5INSTALLATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .COATING MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55GENERAL MAINTENANCECleaning your windows and doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Applying the Careset for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66RECOATINGHow will I know when I need to recoat? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .How do I recoat? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .How do I order paint and consumables? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Repairing damage to the coating. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Step 1 - Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Step 2 - Sealing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Step 3 - Priming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Step 4 - Aidol sealing primer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Step 5 - Finishing coats. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .677777888HARDWARE MAINTENANCEHandles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Weather Seals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Replacement parts/spare parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PRODUCT SPECIFIC INFORMATIONCasement Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Sash Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Tilt & Turn Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Pivot Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Entrance & French Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Bi-Folding Doors (Outward Opening) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Bi-Folding Doors (Inward Opening) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Sliding Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Tilt & Slide Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PRODUCT GUARANTEE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228999101113141517192021GEORGE BARNSDALE3

INTRODUCTIONPRODUCT REGISTRATION & GUARANTEESThank you for choosing George Barnsdale Windows and Doors.Your windows and doors have been designed to provide you with decades of enjoyment with very littlemaintenance. In order to ensure that their appearance and performance are maximised throughout their use it isvital that they are operated and maintained properly in accordance with the instructions in this manual.Your windows and doors come with our industry leading guarantees. We are able to offer these guarantees becausewe experience very few issues with our products.To activate the guarantees it is important to return the Window and Doorset Guarantee Registration Form, with allinformation completed within 28 days. Please ensure that the instructions within this manual have been followed toensure that you conform with the requirements of the guarantees and get the most out of your products.PRODUCT CHECKLISTVENTILATIONThe checklist below highlights the key points that will ensure you get the most out of your new windows and doors.1. Ensure that the products have been delivered in good condition and stored correctly.2. Ensure that the building is well ventilated before installation.3. Ensure that the products are installed by an approved installation partner or follow the instructions in theWindow and Door Installation Manual.4. Familiarise yourself with the operation and maintenance of the different products.5. Complete the Window and Doorset Guarantee Registration form and return it to George Barnsdale within 28days of delivery.All products have been manufactured in a humidity controlled environment to ensure that the timber has a moisturecontent during production that equates closely to the level it will experience when installed. This prevents excessivemovement of the timber that can lead to issues with opening and coating damage.During the drying phase of new buildings or renovations where large amounts of plastering or cement basedflooring has occurred, a large amount of water vapour is set free. This can cause extremely high humidity levelswithin the building and as a result the timber will take on moisture which can lead to movement and swelling thatcauses opening issues, coating damage and promotes fungal growth.To avoid these issues and ensure that the product guarantees remain valid it is vital to adequately ventilate thebuilding by either opening the windows or using dehumidification equipment.DELIVERY & STORAGEIMPORTANT:Inadequate ventilation can cause serious damage to the product and will invalidate theguarantee.Your windows and doors will be delivered in protective packaging to ensure that they are not damaged duringtransit, offloading or in temporary storage.INSTALLATIONAll products should be checked at the time of delivery to ensure that they are in accordance with the orderschedule, that the delivery is complete and that the products and any protective packaging are not damaged.If any issues are discovered then you should notify us of the problem as quickly as possible and within 3 days ofdelivery.If your windows and doors are being installed by somebody other than a George Barnsdale approved installationpartner, please ensure that the guidelines in the Window and Door Installation Manual are followed, or use theBritish Standard BS8213-4: 2007.When offloading products from the delivery vehicle or stillages, they should be stored vertically in the correctorientation. Preferably products should not be stacked, but if this is required they should be spaced off each otherallowing for adequate ventilation between each item (the coating may be damaged if the spaces are too narrow).COATING MAINTENANCEWhen stored externally, the products should be raised off ground level in a way that prevents them being in contactwith standing water. They should also be covered in a waterproof sheet to protect them from the elements. Whenstored internally, they should be protected from dirt and damage, but adequate ventilation around the product mustbe maintained.Our products are designed to require minimal maintenance and will usually last considerably longer than the coatingsguarantee before recoating is required. We have worked with our coatings supplier Remmers to identify an optimalbalance between minimising maintenance and maximising the product life and have identified the following approach:Clean the windows and doors:This should be done at least quarterly, usually at the same time ascleaning the glass to prevent any fungal build up and inspect the productsfor any damage or coating wear.4Lasting Performance Through InnovationTimber Windows & DoorsGEORGE BARNSDALE5

Step 3 - PrimingRequired: If the damage exposes bare timber.Procedure: Brush apply a coat of Remmers Wood Preservative Primer (article number 2046).Step 4 - Remmers sealing primerAllart Plated HandlesAllart Rustic Bronze HandlesAllart Unlacquered Brass& Bronze HandlesTreat using a chrome cleaner as per the product instructions and then wipeclean using a lightly oiled cloth.Wipe clean using a lightly oiled cloth.To retain the original finish, regular polishing with a good quality metalpolish is essential. However, if the intention is to allow the surface to agethrough oxidisation then no attention needs to be given.Required:After any priming.Procedure:Brush apply the Remmers sealing primer.VentsStep 5 - Finishing coatsRequired:To finish any repairs.We offer a wide range of vents with a variety of operating methods, however, all of these methods rely on either apull cord or a push bar.Procedure:For intermediate and finishing coats on soft and hardwoods, apply 2 - 3 coats of Remmers CompactVarnish PU for opaque colours or Remmers Compact Stain PU for translucent colours (colour will beprovided by George Barnsdale).Weather SealsHARDWARE MAINTENANCEAll hardware used on our products requires very little maintenance and most parts require nothing at all. In theproduct information section of this manual, there is detailed information on each window and door system and thisoutlines all hardware setup, operation and maintenance requirements.To ensure that the weather seals function correctly and to maximise their life it is important to keep them free ofany dirt or debris. We recommend that you check the seals each year and if you find any dirt or debris, remove itusing warm water with a mild detergent. For products that get opened regularly, it is recommended to check morefrequently.Replacement parts/spare partsHandlesWe recommend that all moving parts on all handles are lightly oiled at least once a year to allow the action toremain smooth and protect any uncoated surfaces. We also recommend cleaning the handles at the same time. Thecleaning process varies by handle type as follows:If you require any replacement parts for your products please feel free to contact us on 01775 823000 or email us atservice@georgebarnsdale.co.uk.If you have any issues with your products, whether within the guarantee period or afterwards, please contact us viaemail at service@georgebarnsdale.co.uk providing detailed information regarding the issue and any pictures thatwill help to clarify the issue.Affinity HandlesCeltic HandlesRoto HandlesKirkpatrick HandlesMonkey Tail HandlesBulb End HandlesWipe clean with a damp cloth using a mild detergent if required.These are traditional painted black iron devices and therefor require regularmaintenance. Wipe clean using a lightly oiled cloth. Apply a light clear greaseto the contact area between the handle and face plate and between the screwsand the face plate.8Lasting Performance Through InnovationTimber Windows & DoorsGEORGE BARNSDALE9

Tilt mechanismTILT & TURN WINDOWS & DOORS (E1/DS11)The tilting mechanism, if fitted, is operated using the tilt key in the twocircular key holes in the top of each sash. The sash should be moved to aslightly open position to clear the box bead. The key should then be turnedanti clockwise in the lock to release the sash, which can then be tiltedinwards onto its restrictor stops.Tilt:Close:Left hand sideRight hand sideOperationThe handle can be set to 90 degrees to tilt and 180 degrees to open fully.To close the window the opposite process can be followed.Left hand sideRight hand sideMaintenanceLubricating balancesIMPORTANT: The window must be closed before switching to the open (turn) mode to avoid mishandling.Depending upon location, cleaning and lubrication of the balance may be desirable after a length of time, the periodof which will depend on the window location and the frequency of use. A few drops of light oil applied via the topend of the tube will always improve the operation of the balance and extend its life.Adjusting balancesTry the sashes up and down to the limit of their travel. If there is a tendency for either sash to drop when in the upposition, adjust the balance as follows:D type balances (see diagram):Thread the spiral rod upwards into the tube byrevolving anti-clockwise, left hand turn as viewed fromunderside (see Fig.1). Using the hook tool provided,pull the spiral rod downwards about 2OOmm (8ins)without rotating. Now apply adjustment turns in ananticlockwise direction (see Fig. 2). The number ofturns will depend on the sash weight.Return the spiral rod upwards without rotating andengage pin in foot attachments (see Fig. 3). Repeatadjustment for other balance, remove prop and then trysash action.Correct balancing is achieved when the sash is just heldin its highest position. If necessary make adjustmentturns in either direction on both balances to obtain thiscondition.Fig. 1 Fig. 2 Fig. 3MaintenanceLubricationAll moving parts should be lubricated, using acid freeoil or grease whenever the mechanism becomes dry,which is evident when any operation becomes moreresistant to movement than normal. To ensure thatyou get the maximum life out of your windows andhardware we recommend that all moving parts arelubricated once a year.F/K/M type balances (see diagram):Use a screwdriver in the slot in the ratchet fitting at thebottom of the balance. Adjust by turning the ratchet inan anti-clockwise direction as viewed from underside.Two clicks of the ratchet is equal to one complete turn.IMPORTANT: Do not over tension.12Lasting Performance Through InnovationTimber Windows & DoorsGEORGE BARNSDALE13

AdjustmentsThe sash can be adjusted in multiple ways to ensure that it opens smoothly and closes tightly.Adjust only witha 4mm Allen key+ / - 3Adjust only witha 4mm Allen keyIn cases where a restrictor is fitted the initial openingwill hit a stop after about 10 degrees of movement. Inthis case the restrictor can be released by pushing therestrictor hook arm (hook type restrictor or sliding thesash side arm along the frame slider (slide restrictor).In both cases the restrictor is located on the hinge sideof the sash.Loosen thescrews+ 2.0LockingpositionVentilationpositionCleaning position180Loosen the screws- 1.0= / - 3 Adjust only witha 4mm Allen keyMaintenancePivot rest RStay arm RLubricationCorner hinge RAll moving parts should be lubricated, using acid free oil or grease whenever the mechanism becomes dry, which isevident when any operation becomes more resistant to movement than normal. To ensure that you get the maximumlife out of your windows and hardware we recommend that all moving parts are lubricated once a year.ENTRANCE & FRENCH DOORS (DS2/DS3/DS5/DS6)Tilt-depth regulator:90mm tilt depth atthis adjustmentIntegrated tilt-depth regulators onstay guide R, size 250.Tilt-depth regulator:140mm tilt depth atthis adjustmentAnti-slam device integrated in thestay guide R.Tilt-depth regulator:90mm tilt depth atthis adjustmentIntegrated tilt-depth regulators onstay guide R, size 450.Our doorsets are usually supplied with at least three hinges and multi-point locking. Providing these are keptproperly adjusted and the door lock bolts are kept fully engaged they will stop any movement of the door stiles.If the door is not evenly compressing the weather seals, this may cause permanent damage.OperationOpening (different locking system options)PIVOT WINDOWS (P1)OperationStandard Lock:To open a standard door, first the door should be unlocked using the key in the lockingcylinder. Once it is unlocked the door can be opened by turning the handle in adownwards direction.The sash is opened by turning the handle 90 degrees and pushing outwards. The pivot friction hinge allows thesash to be opened by the right amount and then held in position. In order to clean the window, the sash can berotated by 180 degrees, so the outside glass is now on the inside. To do this, open the sash as normal allowing thetop of the sash to lower down. Once in reach the top of the sash can then be pulled to give a full rotation.The locking system works by first engaging a latch when the door is closed. Then the handle should be lifted, whichengages the hook bolts at the top and bottom of the door, providing extra security and further support to the doorto ensure it fits squarely and flush in the frame. After engaging the hooks the door can then be locked using the keyin the cylinder.14Lasting Performance Through InnovationTimber Windows & DoorsGEORGE BARNSDALE15

Key Operated Lock: A key operated lock works in the same way as a standard system except the cylinder operates thehooks in addition to the handle. Usually there will be only a cylinder on the outside and in this caseto open the door turn the key by 2 rotations (the first unlocks the door and the second disengages+2mm- 2mmthe hook bolts and the latch). On the inside, the same process can be used or the standard process+1mm- 1mmwhere a handle is present. To lock the door the process is the same but in reverse.NOMINAL POSITIONKeep adjustmentMost keeps we supply are fully adjustable. When the hinges have been adjusted,the keeps should be adjusted.Auto Lock:To open a auto lock, the door can be unlocked with a turn of the key and then the hooks can bedisengaged with a further quarter turn of the key. If the door has not been locked, a quarter turn ofthe key will allow it to be opened. If there is a handle on the inside, the process of opening is thesame as a standard door. To lock, turn the key one rotation as the hooks are engaged automatically.Striker Plate:Should be adjusted to allow the door to latch shut but notso that it is necessary to slam it shut.Use a T15 torx to adjust the compression on the gasketby turning the eccentric cam located at the top andbottom of the adjustable striker plate.CAUTION: Thumb-Turn Euro Cylinder OperationPlease note: Care should be taken when using a thumb turn cylinder. The thumb turn cylinder is spring loaded for securitywhich is a safety feature whereby should the cylinder be attacked from the outside, it will prevent access to the lock mechanism.In order to ensure that the lock is always in the correct position to prevent an external attack, it is essential that thethumb turn cylinder is pushed in to turn and must be released back to its original out position after every operation.Hook Bolt Plates:Should be adjusted so that when the bolts are engagedit holds the stile true and against the seals. The sealswill force the stile of the door away from them and it isimportant to stop the door warping to keep the stile true.Use a T15 torx to adjust the compression on the gasket byturning the eccentric cam located at the top and bottom ofthe adjustable hook bolt plate.If the thumb turn is left in the midway position, meaning that the spring mechanism has not been released, then you willencounter a problem whereby a key cannot be inserted fully from the outside.On a lever/lever operation this means you could be locked out if a memberDECREASEof your householdINCREASEhas locked the door from theAIRGAP NOMINAL POSITION AIRGAP-4mm+4mminside and not returned the thumb turn to the correct position. On a lever/pad operation this means you could lock yourselfout of your home if you do not return the thumb turn to the correct position on opening and the door closes behind you.IMPORTANT:Do not adjust with a powertool, hand tool adjustment only. Theseadjustments also need to be made at the installation stage.MaintenanceLubrication+2mm+1mmNOMINAL POSITIONAll moving parts should be lubricated, using acid free oil or grease whenever the mechanism becomes dry, which isevident when any operation becomes more resistant to movement than normal. To ensure that you get the maximumlife out of your windows and hardware we recommend that all moving parts are lubricated once a year.Hinge adjustment- 2mm- 1mmBI-FOLDING DOORS (OUTWARD OPENING) (DS17)OperationTrackMost hinges we supply are fully adjustable. When the fittingis complete please check that the door is true and square inthe frame with an equal gap. The standard hinges can beadjusted vertically and horizontally as shown:-0.75mmSET TO A VERTICAL90° NOMINAL POSITION+0.75mmCompression AdjustmentTurn anti-clockwise a ¼ turnfrom the nominal position for-0. 75mm of Decompression.Turn clockwise a ¼ from thenominal position for +0. 75 ofCompression.TrackHorizontal AdjustmentVertical AdjustmentTrackTurn anti-clockwise from thenominal position to increase theair-gap to a maximum of +4mm.+2mm- 2mmTurn anti-clockwise from thenominal position to lower the - 2notches for a maximum of - 2mm.DECREASEAIRGAP-4mmNOMINAL POSITIONIMPORTANT:INCREASEAIRGAP+4mmTurn clockwise from the nominalposition to decrease the air-gapto a maximum of -4mm.DO NOT OVERTIGHTEN.+1mmNOMINAL POSITIONDo not adjust with a powertool, hand tool adjustment only.- 1mmTurn clockwise from the nominalposition to lift the - 2 notches fora maximum of + 2mm.To open the master door use the handle (and key if locked) to operate the multipoint lock (see entrance doors formore details on the locking systems). To open subsequent doors, the top and drop bolts should be retracted (thiswill require a key if they are the locking type). The doors are then free to slide on the track and can be held againstthe neighbouring door if the optional magnets have been fitted. Closing is the reverse of the opening process.16Lasting Performance Through InnovationTimber Windows & DoorsGEORGE BARNSDALE17

MaintenanceBI-FOLDING DOORS (INWARD OPENING) (DS16)LubricationAll moving parts should be lubricated, using acid free oil or grease whenever the mechanism becomes dry, which isevident when any operation becomes more resistant to movement than normal. To ensure that you get the maximumlife out of your windows and hardware we recommend that all moving parts are lubricated once a year.Operation1. Open the active sash.HandleSash retaining devicesHandleAdjustmentsVertical and horizontal adjustment can be made on the hinges to allow for any movement after installation. Forvertical adjustment, insert the shipping clip and then adjust using a large flat head screwdriver. For horizontaladjustment, there is a horizontal screw in the top and bottom rollers that can be adjusted using a flat headedscrewdriver.2. Turn the last sash until both bullet catchcomponents engage in each other.3. Unlock the rest of the sashes and fold themtogether.MaintenanceLubricationVertical adjustmentRemoving the shipping clip. Refitting is the reverse ofthe removal process.All moving parts should be lubricated, using acid free oil or grease whenever the mechanism becomes dry, which isevident when any operation becomes more resistant to movement than normal. To ensure that you get the maximumlife out of your windows and hardware we recommend that all moving parts are lubricated once a year.AdjustmentsAdjustment of the door spacing1. Open the door to expose the hinge that requiresadjusting.2. Adjust the hinge by turning the centre head boltusing a 4mm Allen key.Horizontal adjustmentIMPORTANT: These adjustments also need to be made at the installation stage.18Lasting Performance Through InnovationTimber Windows & DoorsGEORGE BARNSDALE19

Adjustment of the sash via the roller1. Remove the cover cap.2. Loosen the lock-nut with a 17mm open-endedspanner.3. Carry out the height adjustment by turning thethreaded bolt using a 4mm Allen key.4. Tighten the lock-nut again.TILT & SLIDE DOORS (DS12)OperationThe handle can be set to 90 degrees to vent the sash and 180 degrees to open fully.IMPORTANT:These adjustments also need to be made at the installation stage.IMPORTANT: The doorset must be closed before switching to the open mode to avoid mishandling.SLIDING DOORS (DS13)MaintenanceOperationLubricationThe handle can be set to 90 degrees to open fully and 180 degrees to set to night-vent.All moving parts should be lubricated, using acid free oil or greasewhenever the mechanism becomes dry, which is evident when anyoperation becomes more resistant to movement than normal. Toensure that you get the maximum life out of your windows andhardware we recommend that all moving parts are lubricated once ayear.IMPORTANT: The doorset must be closed before switching to the night-vent mode to avoid mishandling.AdjustmentMaintenanceIn order to ensure perfect permanent hardware operation, the following maintenance operations and/or inspectionsshould be carried out:1. Free all hardware components from lime, cement and mortor splashes to prevent malfunctions due toobstruction. The (bottom) roller track must always be kept clean.2. Oil or grease all moveable parts and all locking points at least once a year. Use only acid-free oil or grease.3. Adjusting sash (gasket) compression: by adjusting the cams, the gasket-compression can be charged.IMPORTANT: Any further adjustments should only be carried out by George Barnsdale or representative.Test the parallel positioning in the sliding direction,and adjust if necessary. Loosen the clamping-screw forthe connecting rod on the leading roller, align the sashparallel and tighten the clamping-screw firmly.After the operating test, tighten up both guide blockscrews firmly.Leading rollerIMPORTANT: These adjustments also need to be made at the installation stage.SW 4Clamping-screw forconnecting rodTrailing roller20Lasting Performance Through InnovationTimber Windows & DoorsGEORGE BARNSDALE21

PRODUCT GUARANTEECoating guaranteeOur windows and doors are supplied with a 10 year guarantee for opaque finishes and 7 yearguarantee for translucent finishes with no redecoration required. The guarantee life is affected if thewindows are installed in areas of high exposure (near the coast or at high altitude, for example). Formore detail on this, please see the Coating System Guarantee.In order to get the most out of the coating system and meet the requirements of the guarantee, itis important to install and maintain the product in accordance with the instructions within thismanual.GlazingOur windows and doors are supplied to an enhanced Visual Quality Standard that exceeds the GGFvisual quality standard for installed insulating glass units constructed from flat transparent glass,which is the standard across the industry. Our enhanced standard is available on our website athttp://www.georgebarnsdale.co.uk/wp-content/uploads/2012/03/Glazing-Visual-Quality-Standard.pdf.All drained and vented units have a 10 year manufacturer backed guarantee against any prematurefailure of the perimeter seal. This is a guarantee for supply and fit in the first five years and supplyonly for the remainder. The guarantee covers failure of the unit due to manufacturing faults anddoes not cover damage resulting from failure to follow the maintenance guidance. Some HistoricRange units will have a reduced guarantee - See Historic Range brochure for details. Any other unitsspecified due to a special request will have no guarantee unless stated.HardwareAll hardware is guaranteed by a 10 year guarantee against functional failure and does not coverthe surface finish. This is a guarantee for supply and fit in the first year and supply only for theremainder of the guarantee, with the exception of spring balances, which are covered by 5 yearssupply and fit and supply only for the remainder. The guarantee relies on the product being operatedand maintained correctly.The hardware forms a vital part in keeping the sashes and doors fitted squarely and restrictingtimber movement and, as such, must be installed, operated and maintained in accordance with theinstructions. This is especially true of doors, which must be kept in the bolted position when closed.All windows and doors are fitted with multipoint locking systems as standard providing excellentsupport and security.Weather sealsOur products are supplied with advanced weather seals that enable us to achieve exceptional levelsof weather proofing. All seals are provided with a 10 year guarantee against failure of the protectivecoating. This is a guarantee for supply only as, in the unlikely event of a failure, the replacement is asimple process that does not require tools.22Lasting Performance Through InnovationTimber Windows & Doors

Tel: 01775 823000 | Fax: 01775 823010Email: sales@georgebarnsdale.co.uk | Web: www.georgebarnsdale.co.uk© George Barnsdale & Sons Ltd. All Rights Reserved. No part of this publication may be reproduced in any form without priorwritten permission of George Barnsdale & Sons Ltd. Whilst every effort has been made to ensure that this brochure is correct,George Barnsdale & Sons Ltd cannot be held responsible for any omissions or errors. Due to continuous development of theproduct range we reserve the right to make changes to the specifications without prior notice.