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Credit Risk<br />

Customer acquisition &<br />

communications<br />

Customer management & new<br />

products<br />

Data science DevOps Finance Mobile Operations Processor<br />

7/6/2015<br />

Priorities<br />

Backlog<br />

Define approval thresholds,<br />

tests and app stage credit limit Stability Proactive credit limit increases Proactive limits model<br />

End to end test stability, testing<br />

topmodel / mordor on e2e<br />

Improve macro model Docs requested Revolvers Zendesk predictive model 3rd party security review<br />

Make decisions on Boa Vista,<br />

Demyst and any other data<br />

source in pipeline Google Tag Manager tracking Nudges / notifications<br />

MGM optimizations<br />

Performance forecasting<br />

Commercial negotiation w/<br />

Sorocred on the FIDC<br />

Close deal with Daycoval /<br />

Safra<br />

Chargeback - UI to reduce<br />

volumes Chargeback Accounts split<br />

Prepay flow (iOS);<br />

Visualizations (Android) Customer view (widgets) Batch process for auto-debit<br />

App stage spend prediction<br />

model ASW Cost Savings Wallstreet: Bracce Auto-debit Proximo Double entry<br />

Spark hardening/iPython<br />

notebooks<br />

Implement tests, including Low<br />

& Grow Test with comparators Habit formation deep dive e2e tests FIDC Service<br />

More optimization including<br />

non-MGM 9.0, negativos<br />

Sendman fixes<br />

Milestones Credit Committee July 7 Retargeting/attribution model<br />

Launch non-MGM 9.0 etc<br />

before July 7<br />

Macro model - End of July<br />

Test creative credit limit<br />

increase process<br />

Simplistic proactive credit limits<br />

& inactive test ~ End of July<br />

Hand off proactive & app stage<br />

v2 by end of June<br />

Prod mordor queries tested on<br />

e2e<br />

Support Double Entry effort<br />

(Bleise)<br />

Boleto and CIP liquidation<br />

transition<br />

MATERA API<br />

Daycoval / Safra transition by<br />

August<br />

Acquisition optimizations<br />

Transaction detail + variação<br />

cambial<br />

Large reduction in inbound<br />

chargeback volume<br />

Large reduction in time spent on<br />

chargeback activities<br />

Link all Google Analytics<br />

Properties Together Revolver test by end of June Independent e2e for squads FIDC launch by Oct / Nov Real operations metrics<br />

Performance forecasting and<br />

kpis by end of July<br />

Security review done<br />

Improved Payroll process for<br />

July<br />

Closing bills in-house<br />

Payments<br />

Gold card, rewards (in process)<br />

Customers signed up on debito<br />

automatico<br />

Risks<br />

Availability of useable and<br />

accurate risk & spend by<br />

cohorts dataset<br />

Sharding is on the horizon<br />

Dependence on Daycoval /<br />

Safra<br />

Apple review times<br />

Conductor stability / financial<br />

errors<br />

Accounts split<br />

e2e solution is non-trivial<br />

Dependence on FIDC 3rd<br />

parties<br />

Reconstructing double-entry<br />

historical trend may be difficult<br />

Competing with Product<br />

Portfolio<br />

Hires<br />

Credit risk manager<br />

Eduardo Bellani moves to<br />

Product Portfolio<br />

Legal + compliance mgr<br />

Pedro Axelrud (July 9th)<br />

WindowsPhone/iOS/Android Renato (July 6th) Rafael Lisboa (starting July)


Credit Risk<br />

Customer acquisition &<br />

communications<br />

Customer management & new<br />

products<br />

Data science DevOps Finance Mobile Operations Processor<br />

7/6/2015<br />

Priorities<br />

Backlog<br />

Define approval thresholds,<br />

tests and app stage credit limit Stability Proactive credit limit increases Proactive limits model<br />

End to end test stability, testing<br />

topmodel / mordor on e2e<br />

Improve macro model Docs requested Revolvers Zendesk predictive model 3rd party security review<br />

Make decisions on Boa Vista,<br />

Demyst and any other data<br />

source in pipeline Google Tag Manager tracking Nudges / notifications<br />

MGM optimizations<br />

Performance forecasting<br />

Commercial negotiation w/<br />

Sorocred on the FIDC<br />

Close deal with Daycoval /<br />

Safra<br />

Chargeback - UI to reduce<br />

volumes Chargeback Accounts split<br />

Prepay flow (iOS);<br />

Visualizations (Android) Customer view (widgets) Batch process for auto-debit<br />

App stage spend prediction<br />

model ASW Cost Savings Wallstreet: Bracce Auto-debit Proximo Double entry<br />

Spark hardening/iPython<br />

notebooks<br />

Implement tests, including Low<br />

& Grow Test with comparators Habit formation deep dive e2e tests FIDC Service<br />

More optimization including<br />

non-MGM 9.0, negativos<br />

Sendman fixes<br />

Milestones Credit Committee July 7 Retargeting/attribution model<br />

Launch non-MGM 9.0 etc<br />

before July 7<br />

Macro model - End of July<br />

Test creative credit limit<br />

increase process<br />

Simplistic proactive credit limits<br />

& inactive test ~ End of July<br />

Hand off proactive & app stage<br />

v2 by end of June<br />

Prod mordor queries tested on<br />

e2e<br />

Support Double Entry effort<br />

(Bleise)<br />

Boleto and CIP liquidation<br />

transition<br />

MATERA API<br />

Daycoval / Safra transition by<br />

August<br />

Acquisition optimizations<br />

Transaction detail + variação<br />

cambial<br />

Large reduction in inbound<br />

chargeback volume<br />

Large reduction in time spent on<br />

chargeback activities<br />

Link all Google Analytics<br />

Properties Together Revolver test by end of June Independent e2e for squads FIDC launch by Oct / Nov Real operations metrics<br />

Performance forecasting and<br />

kpis by end of July<br />

Security review done<br />

Improved Payroll process for<br />

July<br />

Closing bills in-house<br />

Payments<br />

Gold card, rewards (in process)<br />

Customers signed up on debito<br />

automatico<br />

Risks<br />

Availability of useable and<br />

accurate risk & spend by<br />

cohorts dataset<br />

Sharding is on the horizon<br />

Dependence on Daycoval /<br />

Safra<br />

Apple review times<br />

Conductor stability / financial<br />

errors<br />

Accounts split<br />

e2e solution is non-trivial<br />

Dependence on FIDC 3rd<br />

parties<br />

Reconstructing double-entry<br />

historical trend may be difficult<br />

Competing with Product<br />

Portfolio<br />

Hires<br />

Senior experienced hire<br />

Eduardo Bellani moves to<br />

Product Portfolio<br />

Legal + compliance mgr<br />

PM (July 9th)<br />

WindowsPhone/iOS/Android<br />

Renato (July 6th)<br />

PM hire<br />

Rafael Lisboa (starting July)<br />

Notes<br />

Logan moves here<br />

Rafa out until July 22nd; Paniz<br />

is back to this squad<br />

Product portfolio splits post<br />

double entry<br />

Actions<br />

Revisit eng resources in 2<br />

weeks


Credit Risk Customer acquisition Customer management Data science DevOps Finance Mobile Operations Product Portfolio<br />

6/3/2015<br />

Priorities<br />

Backlog<br />

Rough cut decisions for<br />

MasterCard collateral Pre-pay/low limit tests Proactive credit limit increases Performance dataset<br />

Make rough cut decisions more<br />

optimal & create tools like<br />

improved macro model GTM tracking Revolvers Proactive limits model<br />

Boa Vista in status model Tests for other squads Nudges / notifications Early customer management<br />

Landing pages<br />

Performance forecasting<br />

Complete Boa Vista data / turn<br />

on credilink<br />

Production stability / transactor<br />

splits<br />

Security lockdown (turn on<br />

token expiration, stop unsafequery)<br />

End to end test stability, testing<br />

topmodel / mordor on e2e<br />

Close deal with Daycoval<br />

FIDC documentation<br />

Chargeback - UI to reduce<br />

volumes Chargeback process Accounts split<br />

Pre-pay improvements (break<br />

into parts) Release improvements Double entry<br />

Wallstreet: 0-Day Settlement,<br />

Bracce Auto-debit Customer view Batch process for auto-debit<br />

Refactoring/automatic testing<br />

(iOS); Visualizations (Android)<br />

Plan for closing bills in-house<br />

Implement tests, including Low<br />

& Grow Test with comparators Habit formation deep dive Spend prediction 3rd party security review Boleto transition Acquisition optimizations Intelligent dispatch Fatura parcelada<br />

More optimization including<br />

negativos, close out invite<br />

propensity..<br />

Milestones Credit committee June 4<br />

Acquisition optimizations (backend)<br />

Low limit test live June 11<br />

(Android only)<br />

Test creative credit limit<br />

increase process Break up Serasa ASW Cost Savings FIDC Service Variação cambial and spread Gold Card<br />

Simplistic proactive credit limits<br />

& inactive test ~ June 11<br />

First set of decisions<br />

implemented ~June 4 Retargeting/attribution model Revolver test by end of June<br />

ETA on new credit limit<br />

assignment & thresholds - Jun<br />

11<br />

Link all Google Analytics<br />

Properties Together<br />

Performance forecasting and<br />

kpis by end of July<br />

MATERA API<br />

Hand off risk performance by<br />

cohort dataset by June 4 All auth tokens expire Daycoval transition by August ?<br />

Hand off proactive & app stage<br />

v2 by end of June<br />

Transaction detail and declined<br />

transactions<br />

Release apps live and ops staff<br />

trained<br />

Prod mordor queries tested on<br />

e2e FIDC launch by Oct / Nov ? Time spent on ops tasks<br />

Independent e2e for squads<br />

Authorizer<br />

Accounts, Feed, Billing, Double<br />

Entry<br />

Account with 2.75% interest<br />

rate<br />

Customers signed up on debito<br />

automatico<br />

Security review done<br />

Kick off authorizer<br />

Risks<br />

Availability of useable and<br />

accurate risk & spend by<br />

cohorts dataset<br />

Scaling production stability has<br />

been poor<br />

Availability of useable and<br />

accurate risk & spend by<br />

cohorts dataset<br />

Data Scientists getting pulled<br />

away to create interim datasets<br />

because long term solution isn't<br />

ready yet<br />

Transactor splits have been<br />

trickier than expected Dependence on Daycoval Apple review times<br />

Converting collisions graph to<br />

work in Clojurescript is scary<br />

Database split is technically<br />

extremely challenging, outage<br />

risk, breaking change risk<br />

Notifications bugs and<br />

maintenance<br />

accounts split<br />

Production stability (hard drives,<br />

dying consumers)<br />

Dependence on FIDC 3rd<br />

parties Testing on iOS 2 new people ramping<br />

Conductor stability / financial<br />

errors<br />

Discussion about business vs<br />

services scoope<br />

Level of autonomy of the team<br />

Competing with Product<br />

Portfolio<br />

Split of Analytics<br />

Reconstructing double-entry<br />

historical trend may be difficult<br />

Stories blocked by Conductor<br />

(ex: adjustments date API)<br />

Hires Marcelo (starting June 9th) Additional analyst Data scientist Legal + compliance mgr<br />

PM<br />

WindowsPhone<br />

2 more mobile devs<br />

Renato<br />

Process/agile coach<br />

(potentially)<br />

Product owner<br />

Rafael Lisboa (starting July)<br />

Notes<br />

Added Jonas to squad to drive<br />

security faster<br />

Vitor + 1 (post-account split?)<br />

Actions<br />

Manage squad anxiety/ process<br />

questions<br />

Notifications for cust acq<br />

(revolvers)<br />

Other Boa Vista attributes -<br />

card?<br />

Decide how we are going to<br />

track time spent<br />

Artur start on Gold Card<br />

Notifications for low limit<br />

customers (customer mgmt to<br />

define)<br />

Comms should highlight<br />

difference

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