Melbourne Zoo outdoor functions guide (828.42 KB) - Zoos Victoria

2013-14
OUTDOOR
FUNCTIONS
MELBOURNE
ZOO

OUTDOOR
VENUE HIRE
Hold your next function
in the ambient surrounds
of Melbourne Zoo.
Sheltered picnic pavilions
and picturesque lawn areas
are available for hire.
For larger groups the
whole Zoo is available.
Pavilions FOR HIRE
Picnic Pavilions can accommodate up
to 50 people; facilities include a table,
lighting, power outlet and water tap.
Booking is from 9am to 5pm.
You are welcome to bring your
own seats or this can be organized
through our caterers (Liberty Catering
Concepts) at a small cost.
LAWNS FOR HIRE
Lawn areas are also available for hire,
ideal for outdoor picnics. Marquees may
be set up on the lawns under certain
conditions available from 9am - 5pm
(ref to marquees in terms and
conditions).
Refer to the enclosed map for the
designated lawn areas.
Sunset Zoo Do’s
Recommended for people hosting
1,000-3,500 people. Venue available
from 5.30pm to 9.30pm. Please refer to
Zoo Do information sheet.
INDOOR Venues
Contact Liberty Catering Concepts for
costs and further information.
T 03 9285 9440
E functions@libertycatering.com.au
COSTS
Hire fees inc of gst; prices valid to 30 June 2014.
Pavilions
April - August
1 Pavilion $220
Block of 3 pavilions $525
September - March
1 Pavilion $290
Block of 3 pavilions $725
Lawns
April - August $155
September - March $215
Platypus Lawn $340
Sunset Zoo Do
November - March $23,000
To Book
Full payment is required at the time
of booking. We accept all major credit
cards and money orders.
Melbourne Zoo
Bookings and Tickets Office
PO Box 74
Parkville VIC 3052
T 03 9285 9406
F 03 9285 9267
E zvsales@zoo.org.au
Cancellation & Substitution
Policy
A refund is available in the following
circumstances, if the client gives:
More than 30 days notice of
cancellation prior to the function date
- full refund of site fees
30 - 14 days notice
- 50% refund of site fee
Less than 14 days notice
- no refund
A ‘no rain check or refund’ policy is
strictly enforced on outdoor venue hire
and general admission tickets.
Melbourne Zoo is predominantly an
outdoor venue and is subject to varying
weather conditions. In line with normal
zoo policy, no refund will be issued
on venue hire or general admission
ticketing for events cancelled due to
inclement weather.
If a booked venue becomes unavailable
through circumstances beyond our
control, the management reserves
the right to offer an alternative venue,
depending on availability.
Bookings and Tickets Office Melbourne Zoo
PO Box 74 Elliott Avenue Parkville, VIC 3052
Tel 03 9285 9406 Fax 03 9285 9267 zvsales@zoo.org.au

SUNSET
ZOO DO’S
Looking for an exciting
location for your next
function?
You can book the entire
Melbourne Zoo for your
next company event. We can
provide a wonderful wildlife
experience in the heart of
the city and give you the
opportunity to entertain
colleagues and guests in a
truly unique setting.
WHAT YOU GET
+ Exclusive use of Melbourne Zoo
lawns and pavilions from
5.30-9.30pm as per contract.
+ Guests can view most zoo animals
until 7.30pm and attend up to 3
keeper presentations between
6.00-7.00pm. Some animals can be
seen until 9.00pm.
+ Assistance with organising
activities for your guests including
entertainment such as face painters,
temporary tattoo artists etc.
+ Access to the Bandstand situated
in the Zoo lawns for your band,
including a sound and lighting
technician. Note it is compulsory
to book a band to provide an
entertaining and enjoyable evening
for your guests. We can assist with
sourcing a band or happy for you to
book your preferred band directly.
+ Zoo map highlighting keeper talks
and entertainment times
+ Food and drink kiosks can be
organised with vouchers for your
guests. Or guests can bring in their
own picnic hampers and alcohol.
+ After 5.30pm free public car parking
is available around the outside
of the Melbourne Zoo (subject to
availability).
COST
All prices include gst
Up to 1,500 people $23,000
$15 per person thereafter
Children under 4 years are
complimentary
Activities, bands, catering, marquees
and set-up costs are additional and
costed depending on requirements.
Other Options
Hamper-minding service $300
Carousel Rides
$1,250 for 2 hours
CONTACT
Sunset Zoo Do’s are held from
November until the end of March.
These functions are recommended for
companies wanting to hold an event for
1000-3500 guests.
For further information or to book a
Sunset Zoo Do contact:
Events Producer
Melbourne Zoo
T 03 9285 9300
E mz@zoo.org.au
Bookings and Tickets Office Melbourne Zoo
PO Box 74 Elliott Avenue Parkville, VIC 3052
Tel 03 9285 9406 Fax 03 9285 9267 zvsales@zoo.org.au

GENERAL
INFORMATION
Hours of Operation
Melbourne Zoo is open 365 days a year
from 9am to 5pm.
General Admission Prices
Subject to change
Adult $26.80
Child (4-15yrs) $13.20
Child (under 4yrs)
Child (4-15yrs)
on weekends, public holidays
and Victorian school holidays
FREE
FREE
Family (2 adults + 2 children) $61.00
Concession $20.70
Senior $24.10
Group Discounts
Conditions apply
20-49 adults (10% discount) $24.10
50+ adults (20% discount) $21.40
100+ children (20% discount) $10.60
The above discounts apply only to
pre-purchased tickets available through
the Bookings and Tickets Office.
Postage: $7.00 (registered post)
T 03 9285 9406
www.zoo.org.au/Melbourne/Admission
Disabled Access
The Melbourne Zoo grounds are
accessible to people with disabilities.
DIRECTIONS
By Public Transport
Trains stop at Royal Park station on the
Upfield line, Monday to Sunday.
Take tram 55 from William Street in the
city (Monday to Saturday). Tram 19 from
Elizabeth Street stops daily in Royal
Parade, just a short walk from the Zoo.
By Car
Parking is available at the eastern,
northern and southern sides of the Zoo.
This car park is owned and operated
by the City of Melbourne; We cannot
accept responsibility for the safety of
any vehicles left in any of the public
car parks.
EMERGENCIES
In an emergency please follow the
directions of Zoo staff.
First Aid
A First Aid service operates during
normal opening hours 365 days a year.
The service also operates for after hours
Sunset Zoo Do’s. Please contact a staff
member if you require assistance, or go
directly to reception at the Main Gate.
Lost People
If a member of your group goes
missing, please contact a staff
member or go directly to reception for
assistance. Reception is the meeting
point for lost people.
Bookings and Tickets Office Melbourne Zoo
PO Box 74 Elliott Avenue Parkville, VIC 3052
Tel 03 9285 9406 Fax 03 9285 9267 zvsales@zoo.org.au

TERMS &
CONDITIONS
The client agrees to abide by
these terms and conditions
when payment for booking is
made.
Alcohol Visitors may bring their own alcohol
into the Zoo (except where a fully catered
for function has been organized with Liberty
Catering Concepts, our on-site caterers) or
purchase from designated catering outlets
within the Zoo grounds. Please restrict
consumption to your reserved area. Persons
walking around the Zoo drinking alcohol will
be asked to leave, as will persons creating a
nuisance to other visitors or animals and/or in
an intoxicated condition.
Barbeques There are no barbeque facilities
available to the general public. Visitors are
prohibited from bringing barbeques into
the Zoo.
Catering Visitors may choose from a range
of public catering options provided by Liberty
Catering Concepts including the Lakeside Bistro
or take-away kiosks. Liberty Catering Concepts
can also customize a catering package to suit
the specific needs of your group. External
caterers are not allowed on the property to
serve or sell food or drink.
Contact 03 9285 9440 or
functions@libertycatering.com.au
for catering options.
Electricity Single-phase power outlets are
available in the Zoo’s undercover pavilions.
All hirers wishing to use the electricity outlets
must discuss their needs with Zoo management
prior to the event.
Entertainment Groups are welcome to
bring entertainment into the Zoo grounds.
Prior approval must be obtained from Zoo
management for groups wishing to include
entertainment as part of their event.
Amusement rides may be set up on designated
lawn areas, under certain conditions. All
amusements must be weighted, not pegged
into the turf. Mobile amusement companies
operating in the Zoo must be accredited with the
Association of Mobile Amusements of Victoria.
All mobile amusement operators must visit the
Zoo for a site inspection prior to the day of the
function.
A certificate of currency providing public
liability cover for up to $10,000,000 must be
provided to Zoo management by all amusement
operators one week prior to the date of the
function.
Gifts Please consider the environment of the
Zoo, possible dangers to the animals and the
listed restrictions when choosing gifts for your
function. See prohibited items.
Ice Ice must not be disposed of on garden beds
or lawn areas as it contains significant amounts
of salt that is damaging to plants and grass.
Please dispose of in a drain or outside the
property.
Liability Melbourne Zoo does not accept
responsibility for loss or damage to client or
visitor property left prior, during or after a visit
or event.
The client/visitor will be responsible for any
damage caused by their guests or contractors
to Zoo property, and will be charged for any
repair or replacement as deemed necessary by
Zoo management.
Lost Property All goods and equipment brought
in by the hirer must be removed from the Zoo
grounds at the end of the visit. Any uncollected
items will be held in lost property for a period
of one month. Unclaimed items after one month
will be disposed of at the discretion of Zoo
management.
Marquees Marquees are permitted on
designated lawn areas on the condition that
they are weighted, not pegged into the turf. All
visitors wishing to set up marquees must discuss
their requirements, and obtain approval from
Zoo management prior to the date of the event.
Contact the Zoo’s preferred supplier Instant
Shade on 1800 083 300 or www.instantshade.
com.au to hire a marquee.
Media Under our regulations, media are not
permitted on-site without prior permission from
the Zoo. Our Media Relations Officer can be
contacted on 03 9285 9487.
Noise Level Please refrain from the use of loud
speakers and similar equipment unless through
organised entertainment.
Prohibited Items In the interests of animal
and visitor safety, the following items are
not allowed in the Zoo grounds: Domestic
animals, however assistance dogs are accepted.
Balloons, balls, barbeques, bikes, fireworks,
frisbees, jumping castles, PA systems, party
poppers, roller blades, scooters, skateboards,
toy guns, water pistols, whistles and sporting
equipment of any kind.
Signs Groups may not erect or place signs in the
outdoor venues without prior approval from Zoo
management.
Storage It is the responsibility of the hirer to
bring in any special equipment and/or goods on
the day of the function, and to remove from the
premises at the conclusion.
Vehicle Access & Deliveries Vehicle access to
deliver &/or pick up equipment/food etc. for
functions is available between 8.30am and
9.00am for delivery; 4.30pm and 5.00pm for
pick up. This must be pre arranged before the
day. Vehicles entering the Zoo MUST NOT be
parked within the Zoo grounds and MUST EXIT
the grounds & re-enter at the designated times.
Please note that there are no storage facilities
available. The speed limit within the Zoo is
8km/hr.
Bookings and Tickets Office Melbourne Zoo
PO Box 74 Elliott Avenue Parkville, VIC 3052
Tel 03 9285 9406 Fax 03 9285 9267 zvsales@zoo.org.au

MAKE A
BOOKING ENQUIRY
CLIENT INFORMATION
COMPANY NAME:
CUSTOMER NAME:
ADDRESS:
Further Information
In order for us to provide the best information and direct your
query appropriately, please provide any further information
you think relevant about your function (i.e you will have face
painters or other entertainment).
CITY/STATE/POSTCODE:
TELEPHONE:
EMAIL:
FUNCTION INFORMATION
DATE(S):
PURPOSE OF FUNCTION: (ie. birthday, work function)
AREA YOU WISH TO BOOK
Refer to map
Sunset Zoo Do
Pavilions
1 2 3 4 5 6
Reptile Lawns
1 2 3 4 5 6 7 8 9
Platypus Lawn
I would like Liberty Catering Concepts to contact me
about catering for my function.
I have already contacted Liberty Catering Concepts.
I have held a function at Melbourne Zoo before:
Yes
No
THANK YOU FOR YOUR DETAILS
Please return this form to:
Melbourne Zoo
Bookings and Tickets Office
PO Box 74
Parkville VIC 3052
F 03 9285 9267
E zvsales@zoo.org.au
This form does not guarantee your booking.
We will contact you shortly to confirm availability
and details of your function.
For indoor functions please contact Liberty Catering Concepts
on (03) 9285 9440.
Bookings and Tickets Office Melbourne Zoo
PO Box 74 Elliott Avenue Parkville, VIC 3052
Tel 03 9285 9406 Fax 03 9285 9267 zvsales@zoo.org.au

ORDER
PRE-PAID TICKETS
CLIENT INFORMATION
COMPANY NAME:
CUSTOMER NAME:
ADDRESS:
METHOD OF PAYMENT
Full payment is required before booking will be processed.
Please make cheques payable to Zoos Victoria.
Please find enclosed my business cheque
CITY/STATE/POSTCODE:
TELEPHONE:
EMAIL:
DATE OF FUNCTION:
TICKET ORDER
Prices valid to 30 June 2014
Ticket Type unit Price* Qty Total $
Adult $26.80
Concession $20.70
Seniors $24.10
Child (4-15 yrs) $13.20
Child (under 4yrs)
FREE
Child (4-15 yrs)
FREE
(weekends, public holidays and Victorian school holidays)
Family (2ad + 1ch) $61.00
Family (2ad + 2ch) $61.00
Family (2ad + 3ch) $68.70
Family (2ad + 4ch) $76.40
Family (2ad + 5ch) $84.10
Disabled adult (16 yrs +) $20.70
Disabled child (4-15 yrs) $6.00
Accompanying carer
FREE
Group Discounts
20-49 adults (10% discount) $24.10
50+ adults (20% discount) $21.40
100+ children (20% discount) $10.60
Please charge to the credit card number below
Visa Mastercard Amex Other
Expiry Date /
NAME ON CARD:
SIGNATURE:
Electronic Funds Transfer
Please send remittance advice with this form.
National Australia Bank
BSB: 08 3170
Account Number: 5155 20689
Use the reference ‘SurnameTix‘ i.e. SmithTix.
CONDITIONS
Upon receipt of your payment we will forward the tickets to
the above address with a Tax Invoice Receipt.
Please note that pre-paid tickets are non-refundable and valid
for 12 months. They can be used anytime during the Zoo’s
normal operating hours.
Thank you for your booking
Please return this form to:
Melbourne Zoo
Bookings and Tickets Office
PO Box 74
Parkville VIC 3052
T 03 9285 9406
F 03 9285 9267
E zvsales@zoo.org.au
Registered Post $7.00 1 $7.00
TOTALS $
* GST inc in total
Please note: Orders over $2000 must be picked up from Melbourne Zoo.
Registered Post fee will not be charged.

MELBOURNE ZOO
OUTDOOR FUNCTION AREAS
Outdoor Function Areas
Trains & Trams to City
Water Recycling
Plant
Peccaries
Rail Gate
6
5
4
3
2
1
Tasmanian Devils
Wombats
Emus
Kangaroos
Great Flight
Aviary
Finches
Koalas
Baboons
Bongos
Zebras
& Giraffes
Reptile Lawns
7
8
9
Reptiles
& Frogs
Giant
Tortoises*
Platypus Lawn Meerkats*
Platypus
Pelicans
1-3
Bandstand
Small
Cats
Picnic
Pavilions
Picnic
Pavilions
Seals
4-6
Lions
Leopard
Lodge
Function
Centre
Lemurs
Discovery
Centre
Schools only
Bears
Big Cats
Elephants
Elephant Village Café &
Bong Su Function Centre
Birds
Orang-utans
Pelicans
Main Drive
Penguins
Lakeside Bistro,
Plaza Take-away
& Zoo Bakery
Rainforest
Room
Function
Centre
Bugs &
Butterflies
Tigers
Otters
Carousel Park
Parents’ Room
Japanese
Garden
ATM
Mandrills
Pygmy
Hippopotamus
Tree-top Apes
& Monkeys
Gorillas
Lemur Island
Under
Construction
Keeper
Kids
Meerkats
Giant Tortoises
Coatis
Brush Turkeys
Trams to City
Main Gate
Wild Encounters,
Membership
& Photo Sales
Trams to City
Pantone CMYK Uncoated
PMS 111 UP PMS 449 UP PMS 119 UP PMS 416 UP
Bookings and Tickets Office Melbourne Zoo
PO Box 74 Elliott Avenue Parkville, VIC 3052
Tel 03 9285 9406 Fax 03 9285 9267 zvsales@zoo.org.au