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Boundary activities and readiness for ... - Projekti-Instituutti

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Theoretical background<br />

Although many authors appear to assume that change is implemented in<br />

the <strong>for</strong>m of a project or a program (e.g. Bam<strong>for</strong>d & Daniel, 2005; Beer et al.,<br />

1990; Dunphy & Stace, 1993; Lüscher & Lewis, 2008; McNulty & Ferlie,<br />

2004; Woodward & Hendry, 2004), the project or program organization<br />

assigned <strong>for</strong> planning <strong>and</strong> managing a change ef<strong>for</strong>t has received little<br />

attention in the mainstream change management literature. Within project<br />

management research, a stream of studies has emerged that focuses on<br />

change projects, also called internal development projects (Elonen & Artto,<br />

2003), internal projects (Mikkelsen et al., 1991), renewal projects<br />

(Andersen, 2006; Blomquist & Packendorff, 1998) <strong>and</strong> soft projects in<br />

contrast to hard projects (Craw<strong>for</strong>d & Pollack, 2004; McElroy, 1996). These<br />

studies propose that the management of change projects <strong>and</strong> programs<br />

requires approaches <strong>and</strong> practices that differ from the traditional project<br />

management methodologies, including sensemaking, improvisation, <strong>and</strong><br />

experimenting (Leyborne, 2006; Sankaran, Tay, & Orr, 2009).<br />

Recent streams of organizational change research also include microlevel,<br />

interpretative studies that examine change from the individuals’<br />

perspective, focusing on cognitive processes <strong>and</strong> behavior that shape the<br />

change (e.g. Balogun & Johnson, 2004; Gioia & Chittipeddi, 1991).<br />

Furthermore, the recent years have witnessed a growing number of<br />

researchers adopting a critical view of organizational change. These<br />

researchers accuse the traditional change management research of<br />

managerialism, universalism <strong>and</strong> pro-change bias <strong>and</strong> they aim to give<br />

voice to the silenced issues, alternative perspectives <strong>and</strong> marginal groups<br />

involved in organizational change (Sturdy & Grey, 2003).<br />

Table 4 presents a summary of the above described perspectives on<br />

planned organizational change. The table lists authors representing each<br />

stream of literature <strong>and</strong> describes the contribution of each perspective from<br />

the viewpoint of this dissertation research.<br />

30

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