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Boundary activities and readiness for ... - Projekti-Instituutti

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Theoretical background<br />

between temporary projects <strong>and</strong> permanent organizations. The concept of<br />

time is also relevant to the current study due to the focus on the program<br />

emergence <strong>and</strong> the early program <strong>activities</strong>. The task dimension refers to<br />

the goal of the program, the desired change in the parent organization. The<br />

task of a change program is truly unique <strong>and</strong> especially during the early<br />

program stages involves considerable uncertainty <strong>and</strong> ambiguity (Thiry,<br />

2002). Thus, although an initial assignment may be provided by the parent<br />

organization, the task typically requires significant elaboration. The team<br />

refers to the program organization. The core program team that includes<br />

the main program management roles may be supported by a larger group of<br />

peripheral participants <strong>and</strong> consultants. In the context of change programs,<br />

the team dimension is especially interesting, as the program personnel<br />

often simultaneously are members of the parent organization, working<br />

part-time in the program (Eskerod & Jepsen, 2005). Finally, the transition<br />

is associated with the program <strong>activities</strong> that make change happen. The<br />

current study focuses especially on the early <strong>activities</strong> of the program core<br />

team members <strong>and</strong> examines their role in promoting change.<br />

2.1.3 Program initiation<br />

The present study is focused on the early program stage which is critical <strong>for</strong><br />

the success of the entire program. Both programs <strong>and</strong> projects are often<br />

described through process or stage models, depicting different phases in<br />

their lifecycle. The most basic division is made between planning <strong>and</strong><br />

execution. For example, Dobson (2001) divides a change program into<br />

development <strong>and</strong> implementation, whereas Pinto <strong>and</strong> Mantel (1990) make<br />

a similar division but label the stages as the strategic stage <strong>and</strong> the tactical<br />

stage. There is a general agreement that the early stage, during which the<br />

project or a program is being established <strong>and</strong> planned, is different in nature<br />

<strong>and</strong> requires different kinds of management actions than the later stages<br />

which are about executing the plans <strong>and</strong> delivering the results.<br />

The early stage of a project or a program has repeatedly been promoted as<br />

the most important stage in its lifecycle (Abdul-Kadir & Price, 1995; Dvir et<br />

al., 2003; Gareis, 2000; Uher & Toakley, 1999). At the early stage the goals<br />

are defined <strong>and</strong> a plan is made of how they will be achieved. The early stage<br />

has a significant impact on the <strong>for</strong>thcoming stages (Abdul-Kadir & Price,<br />

1995; Anell, 1998), <strong>and</strong> failure to carry out the early <strong>activities</strong> thoroughly<br />

enough may lead to significant difficulties during execution (Atkinson et al.,<br />

2006; Gareis, 2000; Woodward, 1982). Although the importance of the<br />

early project or program stage has been widely recognized, is has not<br />

received sufficient attention in project management research (Kolltveit &<br />

Grønhaug, 2004; Morris, 1989, 1994). The guidelines offered by the project<br />

management st<strong>and</strong>ards also tend to focus on the management of the<br />

23

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