Boundary activities and readiness for ... - Projekti-Instituutti

Boundary
aspect
Temporal Most program participants spent a
significant amount of their work time
with the program, typically at least
50%. Some worked full time in the
program. Time was clearly allocated to
the program, and program work was
often prioritized over other tasks. Very
few complained about the lack of time
resources.
Overall view in case Chain Indicators Illustrative quotes
Most people worked part-time in the program,
besides duties in the line organization. Still, very few
complained about the lack of time to devote to the
program work.
Development area director and steering group member: ”My own schedule is
so busy that I’m from time to time ashamed of how I don’t make myself
familiar with issues until in the meeting, by simultaneously reading about them
on my laptop.”
Social and
identity
There were very few indicators of social
or identity boundaries between the
program participants and other experts
in Chain’s headquarters. However,
many mentioned the distance between
the headquarters’ personnel and the
personnel in local units.
Knowledge Some expressed worries about the
distance between the program and other
parts of Chain, describing how not
everyone is aware of the program yet.
The personnel in local units were described to
associate the program with the headquarters, as they
were not actively involved in the early program
activities during initiation and little was
communicated to them about the forthcoming
changes.
Some claimed that the program was distant from
operations and from local units. Lack of active
involvement of the Human Relations unit was also
seen as a problem.
Core development area coordinator: “I think we have to carefully think about
how to bring the message to [local units], since the change is so radical … it
means that the daily operations will be in immediate chaos, since this will
touch upon a massive amount of people. The plans are on a very high level,
and if we communicate them as such, it might cause unnecessary fears. So we
have not yet communicated anything about the [central changes].”
Support team manager and steering group member: ”In my [sub-unit], I’m sure
that my colleagues there would say that they don’t know anything about this
program. … Despite the amount of communication, and the comprehensive
intranet site, it may still be that this remains distant for some reason.”