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Boundary activities and readiness for ... - Projekti-Instituutti

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Appendices<br />

Interview outline: case Bureau<br />

Background in<strong>for</strong>mation<br />

Could you tell briefly about your professional background <strong>and</strong> your<br />

experience in projects <strong>and</strong> programs?<br />

What is your position <strong>and</strong> what are your main tasks in the line organization?<br />

Introduction to the case program <strong>and</strong> the interviewee’s role<br />

In your own words, what is the purpose of the program?<br />

What are the goals of the program?<br />

How would you describe the significance of the program to your<br />

organization?<br />

What is the current status of the program?<br />

When <strong>and</strong> how did you become involved in the case program? When <strong>and</strong> how<br />

did you hear about the program <strong>for</strong> the first time <strong>and</strong> what was your<br />

reaction?<br />

How would you describe your own <strong>activities</strong> in this program?<br />

Do you or does your organization have experience in similar programs or<br />

similar changes?<br />

Program structure<br />

Could you describe the program organization <strong>and</strong> structure?<br />

Who are the key actors, decision-makers <strong>and</strong> stakeholders, <strong>and</strong> how are they<br />

involved?<br />

Program initiation<br />

How <strong>and</strong> when was the program initiated? What is the background of the<br />

program?<br />

What were the main events that led to program initiation? Who were the key<br />

actors <strong>and</strong> what did they do? What kinds of decisions were involved?<br />

What was your own role in the early <strong>activities</strong>? With whom did you discuss or<br />

cooperate?<br />

What other stakeholders or instances were involved in the early <strong>activities</strong>,<br />

affecting program initiation? What was their role? How does their impact<br />

show in the program?<br />

In your opinion, how did the early program initiation <strong>activities</strong> succeed?<br />

Program planning <strong>activities</strong>, program organization <strong>and</strong> management<br />

Could you describe the program planning <strong>activities</strong>? What has been planned?<br />

Who have been the key actors in program planning?<br />

What kinds of methods or tools have been used in planning?<br />

How were the program goals set? What kinds of discussions or negotiations<br />

were involved? How have you been involved in goal setting?<br />

How have you been involved in program planning? Who have you discussed<br />

or cooperated with?<br />

How was the program structure created?<br />

How was the program organization established? When <strong>and</strong> how were the<br />

members (program manager, program owner, steering group, sub-program<br />

managers, project managers) selected?<br />

Did any of the projects exist be<strong>for</strong>e the program was launched? How <strong>and</strong> why<br />

were they included in the program?<br />

Could you describe the coordination of the program’s projects? How<br />

independent are they?<br />

Which people have had the biggest impact on the program content <strong>and</strong><br />

management methods, <strong>and</strong> how?<br />

Have any problems or conflicts occurred during initiation <strong>and</strong> planning?<br />

How have they been h<strong>and</strong>led?<br />

In your opinion, how did the planning <strong>activities</strong> succeed?<br />

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