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Boundary activities and readiness for ... - Projekti-Instituutti

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Conclusion<br />

provided indications of connections between the boundary types, further<br />

suggesting that different boundary types might be related to different<br />

boundary <strong>activities</strong>. Future research is encouraged to examine the<br />

boundary between a temporary organization <strong>and</strong> its parent organization in<br />

more detail, shedding light on these topics.<br />

The current study has examined a temporary change program’s interplay<br />

with its permanent parent organization mainly by approaching the parent<br />

organization as a “black box”, without a systematic attempt to distinguish<br />

between the different intra-organizational stakeholder groups of a program.<br />

The findings of the current study suggest that there may be significant<br />

differences among the stakeholder groups in how the program’s boundary<br />

is manifested <strong>and</strong> how it is managed. Future research might explicitly<br />

examine these differences from the perspectives of the stakeholder groups<br />

such as top executives, superiors of the line organization, shop-floor level<br />

employees, or key managers of other ongoing programs <strong>and</strong> projects. While<br />

research on boundary spanning does not typically distinguish between<br />

different stakeholder groups, the adoption of a stakeholder theory<br />

perspective would allow <strong>for</strong> a more in-depth analysis of the stakeholders’<br />

varying interests <strong>and</strong> actions regarding the change program.<br />

One limitation of the current study was caused by the retrospective data<br />

gathering approach that relied mainly on interview accounts. Future<br />

research could seek a deeper insight by participatory methods, such as<br />

observation. The current study has focused on the early stage of change<br />

programs, examining the programs from the emergence of the program<br />

idea to the beginning of change implementation. As change programs<br />

(similarly as projects) consist of a number of distinct phases, a longitudinal<br />

study on the dynamics of boundary <strong>activities</strong> during the program’s lifecycle<br />

is encouraged. Future research might extend the analysis of the current<br />

themes to the whole lifecycle of a change program. Especially, the<br />

evolvement of the change program’s boundary <strong>and</strong> the development of the<br />

boundary <strong>activities</strong> across the program’s lifecycle could be examined by<br />

further studies. Yet another issue worthy of further study is the logics of<br />

how temporary organizations are terminated, e.g. at the end of a change<br />

program.<br />

Since the investigated case programs did not reach completion during the<br />

course of this study <strong>and</strong> the eventual effects of the programs had not yet<br />

been realized, the ultimate success of the programs could not be assessed.<br />

This study focused on analyzing the associations of the early boundary<br />

<strong>activities</strong> with the success of the early program stage, interpreted as<br />

<strong>readiness</strong> <strong>for</strong> change program implementation. The impact of the program<br />

initiation <strong>activities</strong> on the eventual success of the program was not<br />

214

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