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Boundary activities and readiness for ... - Projekti-Instituutti

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Discussion<br />

2009; Blomquist & Müller, 2006; Dietrich, 2007), the findings suggest that<br />

the contextual characteristics of a program have a significant effect on how<br />

it is <strong>and</strong> should be managed. More specifically, the findings provide support<br />

<strong>for</strong> the contingency approach to boundary <strong>activities</strong> (Ancona, 1990; Choi,<br />

2002; Drach-Zahavy & Somech, 2010), indicating that the situation-specific<br />

features affect the type <strong>and</strong> amount of boundary activity that is needed <strong>for</strong><br />

giving a change program a proper start.<br />

5.2 Theoretical contribution<br />

In this section, the theoretical contribution of the dissertation is discussed<br />

in terms of four themes that emerged from the findings. First, the nature of<br />

change programs as a specific <strong>for</strong>m of temporary organizations is discussed,<br />

focusing on the program’s boundary with its parent organization. After that,<br />

program management as an approach to implement organizational change<br />

is examined. Then, the program’s search <strong>for</strong> autonomy is elaborated.<br />

Finally, a holistic view is taken on the findings <strong>and</strong> the process of program<br />

initiation is discussed in terms of virtuous <strong>and</strong> vacuous paths of the early<br />

program stage that may determine the course of the whole program.<br />

5.2.1 Change programs as organizations within organizations<br />

The current study makes a contribution to the growing stream of project<br />

management research that examines projects <strong>and</strong> programs as<br />

“organizations in organizations” (Shenhar & Dvir, 1996). The results of the<br />

study shed light on the special nature of change programs as a distinct <strong>for</strong>m<br />

of temporary organizations, established within fairly permanent parent<br />

organizations. The study adds to the discussion on the open system nature<br />

(e.g. Hellström & Wikström, 2005; Morris, 1988) <strong>and</strong> contextuality of<br />

temporary organizations (e.g. Engwall, 2003; Jensen et al., 2006) by<br />

turning attention to the temporary organization’s boundaries.<br />

The findings of the study increase underst<strong>and</strong>ing of the logic of how<br />

boundaries of a temporary organization are <strong>for</strong>med <strong>and</strong> how they evolve.<br />

Several authors have suggested that internal change projects <strong>and</strong> programs<br />

have especially permeable boundaries <strong>and</strong> particularly active interaction<br />

with the surrounding organization (Atkinson et al., 2006; Craw<strong>for</strong>d &<br />

Pollack, 2004; Ekstedt et al., 1999). The current study provides empirical<br />

evidence of this permeability <strong>and</strong> interaction by revealing several types of<br />

boundary <strong>activities</strong> that cross the change program’s boundary <strong>and</strong> link the<br />

program to its parent organization. The findings suggest that the<br />

interaction between those in charge of the temporary organization <strong>and</strong><br />

those representing the parent organization has an effect on where the<br />

boundary will lie <strong>and</strong> how permeable it will be. Furthermore, the study<br />

196

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