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Boundary activities and readiness for ... - Projekti-Instituutti

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Results<br />

Table 18 Identified associations between boundary <strong>activities</strong> <strong>and</strong> the resources of the change<br />

program<br />

<strong>Boundary</strong> activity<br />

types<br />

Positioning <strong>and</strong><br />

negotiating<br />

Linking<br />

Task coordinating<br />

In<strong>for</strong>mation seeking<br />

Resource seeking<br />

Skillful <strong>and</strong><br />

charismatic<br />

leaders, incl.<br />

both program<br />

owner <strong>and</strong><br />

program<br />

manager<br />

Dedicated<br />

program<br />

team(s) with<br />

explicitly<br />

committed,<br />

motivated<br />

members<br />

X<br />

Resources<br />

Visible senior<br />

management<br />

support <strong>and</strong><br />

involvement<br />

Receptive<br />

environment<br />

in terms of<br />

prepared<br />

recipients of<br />

change<br />

In<strong>for</strong>ming X X<br />

Legitimating <strong>and</strong><br />

committing<br />

Influencing<br />

Guarding<br />

X<br />

X<br />

X<br />

Enclosing<br />

X<br />

As one of the most obvious linkages between boundary <strong>activities</strong> <strong>and</strong><br />

<strong>readiness</strong> <strong>for</strong> change, resource seeking <strong>activities</strong> contributed to securing<br />

resources <strong>for</strong> the programs. In the three cases, support resources were<br />

sought from the parent organization to help in program administration,<br />

which contributed to the commitment <strong>and</strong> motivation of the key program<br />

actors by enabling them to focus their time on the primary work. Resource<br />

seeking <strong>activities</strong> were also per<strong>for</strong>med to find new members <strong>for</strong> the<br />

program core team, <strong>and</strong> to find competent project managers <strong>and</strong> other key<br />

experts to take part in the program. A common challenge during program<br />

initiation in all three cases was to find skilled people to serve as subprogram<br />

managers or as project managers. The following quote from case<br />

Chain indicates that good project managers may not necessarily be good<br />

(sub-)program managers, because program management is seen to require<br />

a different set of skills than single project management.<br />

Q63 (Chain, Development area director <strong>and</strong> steering group member): “We don’t<br />

have many people who have the competence, since it’s not enough to know this<br />

[substance] … A regular project manager who expects to receive an<br />

unambiguous goal <strong>and</strong> clear directions is unable to take over this kind of a<br />

program, where we just have a general framework <strong>and</strong> a high-level vision, <strong>and</strong><br />

the contents may change – <strong>and</strong> also have changed. So this is neither clearly<br />

154

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