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Boundary activities and readiness for ... - Projekti-Instituutti

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Results<br />

Figure 11 Illustration of the different boundary types<br />

Each of the boundary types described in Table 12 <strong>and</strong> in Figure 11 illustrates<br />

one aspect of the overall boundary between a change program <strong>and</strong> its<br />

parent organization, <strong>and</strong> each type contributes to the strength of the overall<br />

boundary. Next, the program-parent organization boundary in each of the<br />

three cases is characterized <strong>and</strong> discussed. After that the cases are<br />

compared <strong>and</strong> a summary of the perceived boundary strength in each case<br />

is provided.<br />

4.2.2 Program-parent organization boundary in the three cases<br />

In this section, the program-parent organization boundary in Center, in<br />

Bureau <strong>and</strong> in Chain is described in terms of the six identified boundary<br />

types. For a more detailed description of how the boundaries were<br />

manifested in the cases, case-specific tables are included in Appendix 3,<br />

presenting indicators of the boundary types in each case as well as<br />

illustrative quotes from the interviews.<br />

In Center, the boundary between the case program <strong>and</strong> the parent<br />

organization was quite visible. Firstly, there were clear indications of a task<br />

boundary. While the program management approach was considered as a<br />

new way of conducting development <strong>activities</strong> in all the three cases,<br />

program management as an approach was considered especially novel in<br />

Center, where systematically led internal development projects had also<br />

been rare. Many program participants in Center expressed their confusion<br />

about the nature of change programs, <strong>and</strong> some found it hard to distinguish<br />

the program as a concept from single projects <strong>and</strong> from small-scale<br />

development <strong>activities</strong>. Although nobody in Center seemed to question the<br />

importance of the program’s topic area <strong>and</strong> goals, the role of the change<br />

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