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Boundary activities and readiness for ... - Projekti-Instituutti

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Results<br />

Figure 9 The program structure in Bureau<br />

The management approach of the program was changed <strong>for</strong> the detailed<br />

planning phase <strong>and</strong> the responsibility <strong>for</strong> planning was decentralized. At<br />

this stage, the program manager <strong>and</strong> the program owner both left the<br />

program organization <strong>for</strong> other duties. Each project was assigned a<br />

schedule <strong>and</strong> some guidelines, but the details of the technical<br />

implementation were left to be worked out by the project managers <strong>and</strong><br />

their teams. The projects were interrelated, but operated fairly<br />

independently <strong>and</strong> were scheduled to reach implementation at different<br />

stages. There were no program-wide consultants or contractors, but each<br />

project chose its own partners. There was very little program-level<br />

coordination, <strong>and</strong> very few program-level management mechanisms. The<br />

program steering group did not meet very often <strong>and</strong> was described by the<br />

interviewees as fairly inactive. The communication between the projects<br />

relied largely on the personal networks of the project managers.<br />

Different projects took very different approaches to detailed planning. In<br />

some projects, the planning work was led by a determined project manager<br />

with a clear vision <strong>and</strong> a strong authority. In other projects, external<br />

contractors took over the responsibility <strong>for</strong> planning. The high level of<br />

autonomy in project planning seemed to motivate some of the project<br />

managers, whereas others desired more guidance <strong>and</strong> clearer specifications<br />

<strong>and</strong> their projects did not proceed as fast as had been desired.<br />

At the time of the interviews, the program was in early implementation.<br />

One project had reached closure <strong>and</strong> its results were h<strong>and</strong>ed over to the line<br />

organization. Another project was about to reach completion, one year<br />

ahead of the original schedule. This project was regarded as highly<br />

successful, although some criticized the project manager of defining the<br />

110

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