Boundary activities and readiness for ... - Projekti-Instituutti

Results
4. Results
This chapter presents the findings of the empirical research. The chapter
starts with the descriptions of each three case programs. After that, the
results from the analysis are presented, addressing one research question at
a time. The indicators of the program-parent organization boundary are
described, after which the identified boundary activities are presented and
the indicators of readiness for change are presented. The identified
associations between the boundary activities and the readiness indicators
are reported, and finally the potential effects of contextual factors are
discussed. Regarding each research question, the section begins with an
overview of the findings concerning the phenomenon under study, after
which the case-specific results are briefly introduced and the three cases are
compared.
4.1 Description of program initiation in the three cases
In this section, detailed descriptions of the case programs in Center, Bureau
and Chain are provided. For each case, the initiation and planning stage of
the case program is described from the emergence of the program idea to
early program implementation.
4.1.1 Case Center
Center is a non-profit public sector organization in Finland that acts as a
central agency for a consortium of a wide number of public organizations
operating in multiple service businesses. The member organizations of the
consortium are Center’s primary customers. Center has three main forms of
activities. The first is to supervise the interests of its member organizations,
for example, by representing them in different forums. The second task is to
provide various expert services to the member organizations at their
request. The third task is to conduct research and development activities
that are guided by the strategic objectives of the organization and typically
implemented in a project form. Center is organized into ten functional units
that employ a few hundred experts. Additionally, Center has seven
relatively independent subsidiaries.
101