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Boundary activities and readiness for ... - Projekti-Instituutti

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Research methodology <strong>and</strong> data<br />

point, all these issues were coded in the interview transcripts by connecting<br />

the quotations with the corresponding codes. The next step in the analysis<br />

was to dig deeper into the associations between the central constructs, to<br />

create case-specific descriptions of these phenomena <strong>and</strong> to compare the<br />

cases in the cross-case analysis. These tasks were in the focus during the<br />

third phase of the analysis.<br />

3.5.3 The third phase of the analysis<br />

In the beginning of the third analysis phase, the data was again divided<br />

based on the three cases, <strong>and</strong> case-specific analyses were conducted to<br />

characterize the studied phenomena in each case. The categorizations<br />

created during the second analysis phase provided a framework <strong>for</strong> this<br />

analysis. Firstly, the identified aspects of the program-parent organization<br />

boundary were analyzed by examining if <strong>and</strong> how they appeared in each<br />

case. The overall boundary strength of each case program was also<br />

characterized. A same kind of an analysis was conducted <strong>for</strong> the indicators<br />

of <strong>readiness</strong> <strong>for</strong> change program implementation, describing whether each<br />

identified aspect of <strong>readiness</strong> was present in the cases at the end of the<br />

initiation <strong>and</strong> planning stage. While in cases Center <strong>and</strong> Chain two rounds<br />

of interviews had been conducted, the assessment of <strong>readiness</strong> <strong>for</strong> program<br />

implementation mainly relied on the data from the latter rounds of<br />

interviews. In Bureau, the only round of interviews was conducted when the<br />

program had just moved to the implementation stage, so <strong>readiness</strong> <strong>for</strong><br />

program implementation was judged based on the situation at the time.<br />

During the third phase of the analysis, the boundary <strong>activities</strong> were<br />

analyzed in more detail <strong>and</strong> their associations with <strong>readiness</strong> <strong>for</strong> change<br />

program implementation as well as the related contextual factors were<br />

examined. For the purpose of this analysis, a spreadsheet <strong>for</strong>mat was<br />

chosen <strong>and</strong> Microsoft Office Excel 2007 was used as a tool. The data set<br />

coded in Atlas.ti software during the second phase of the analysis was<br />

revisited, focusing on the identified boundary <strong>activities</strong>. All quotations<br />

referring to boundary activity were copied into the MS Excel spreadsheet.<br />

One row in the spreadsheet was dedicated to each of these quotations. For<br />

each quotation referring to a boundary activity, the following issues were<br />

coded to the spreadsheet in separate cells: the actual quote from the<br />

interview, the pseudonym name of the corresponding case, the interview<br />

identification number, the type of the boundary activity, the possible<br />

second type of the boundary activity, a short description of the distinct<br />

boundary activity, the actor who had per<strong>for</strong>med the activity, the target of<br />

the activity (e.g. top management/employees in general), the perceived<br />

effect on the <strong>readiness</strong> <strong>for</strong> change program implementation, <strong>and</strong> the<br />

possibly related contextual factors. Furthermore, an additional data field<br />

96

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