Thermal Solutions Boiler Controller To Building Automatio
Thermal Solutions Boiler Controller To Building Automatio
Thermal Solutions Boiler Controller To Building Automatio
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<strong>Thermal</strong> <strong>Solutions</strong> ProtoNode Start Up guide Page 18 of 32<br />
Appendix A. Troubleshooting Tips if the Unit is Not Working<br />
Appendix A.1. Take Log With Our FieldServer Utilities<br />
<br />
<br />
Once the log is complete, email it to support@protocessor.com. The log will allow us to rapidly diagnose<br />
the<br />
Make sure the FieldServer utilities are loaded on the PC.<br />
http://fieldserver.com/techsupport/utility/utility.php<br />
Ethernet Port<br />
Figure 7: Ethernet port location of TSBC-Lon<br />
<br />
<br />
<br />
<br />
Disable any wireless Ethernet adapters on the PC/Laptop<br />
Disable firewall and virus protection software<br />
Connect a standard cat5 Ethernet cable between the PC and S-LINC-Lon<br />
The Default IP Address of the S-LINC-Lon is 192.168.1.24, Subnet Mask is 255.255.255.0. If the PC and<br />
the S-LINC-Lon are on different IP Networks, assign a static IP Address to the PC on the 192.168.1.xxx<br />
network<br />
<br />
For Windows XP:<br />
Go to > ><br />
Right-click on Local Area Connection > Properties<br />
Highlight ><br />
For Windows 7:<br />
Go to > ><br />
> ><br />
Right-click on Local Area Connection > Properties<br />
Highlight ><br />
ProtoCessor 1991 Tarob Court Milpitas, California 95035 USA Web: www.protocessor.com<br />
Tel: (408) 964 4444 Fax: (408) 964 4425 <strong>To</strong>ll Free: (800) 317 8319 x141 email: support@protocessor.com