Innkeeping NOW Summer 2015

IN
Summer
Summer
2015
Innkeeping
NOW

In This Issue:
2 Message from our Executive Director
3 & 4 PAII and HMS Partnership
6 Conference Exhibitors
9 Garlic FAQs and Some Tips
10 Contests
11 & 12 Winners of the Photo Contests
13 & 14 Winners of the Recipe Contests
17 & 18 Tell Us Your Story
19 The Pros and Cons of Offering Pet Friendly Lodging
Professional Association of Innkeepers International
295 Seven Farms Drive, Suite 236-C, Charleston, SC 29492
Phone: (856) 310-1102
http://www.innkeeping.org

Innkeeping NOW is a most appropriate title for PAII’s quarterly magazine. We’re all
involved in an aspect of Innkeeping, whether as an innkeepers, aspiring innkeepers, interim
innkeepers or as industry partners – the individuals & businesses who provide the services
and products for managing the inn and pampering the guests. And as for the NOW – you’ll
find timely articles on the topics that can positively or negatively affect your business now.
Since I joined the PAII team March 1, 2015, we’ve been in weekly communication with you
by News You Can Use, Member’s Monthly Innfo and with this issue of Innkeeping NOW.
Are we providing news you can use? I welcome your comments & suggestions on which
topics and trends you want to read about; you can reach me at kris@paii.org.
Both a topic (sometimes hot) and a trend describes Airbnb / the Share Economy / Short Term Rentals – these generate
concern on many different levels including licensing, taxing, insurance, affordable housing and neighborhood zoning
integrity. PAII Board member Janice DeLerno observed “what affects one of us affects all of us”. So, it makes sense for
us here at PAII to not only share our information and advocacy efforts, but to make these reports prominent and easily
accessible - because what benefits one of us may benefit all of us! News You Can Use will consistently lead with an
update on Airbnb / Share Economy / Short Term Rentals. Recently, PAII Board member Jack North attended the
FTC “The Sharing Economy” meeting in Washington D. C., met with AH&LA (American Hotel & Lodging
Association), and met with legislators, advocating a ‘level playing field’ for all lodging properties – watch for his reports.
So that you can conveniently get the information when you need it, the paii.org website Resources tab will have a topic
dedicated to this – we’ll confirm for you when it is live.
Innkeeping NOW is an apt descriptor for our webinar series with timely topics such as social media strategies,
attracting millennials (and a separate webinar notes that millennials are more likely to post a review on Yelp over
TripAdvisor), tax tips, yield management, and more. PAII’s webinar series is a ‘two-way-street’ by familiarizing innkeepers
with the industry partners whose services just may be a good fit, and by familiarizing industry partners with the
services desired by innkeepers.
You have likely noticed that the webinar series is for PAII members only – and we are pleased to announce that on July
1, 2015, PAII membership will become even more affordable! The Professional Innkeeper membership will become
$219 annually, the Aspiring Innkeeper membership will become $219 annually, and a new ‘small business’ Vendor
membership will debut at $199. Details are on the paii.org website…and elsewhere in this magazine you’ll find a ‘why
join PAII’ page.
And on a final note … let’s all plan to meet in Austin TX for the Innkeeping Conference & Trade Show Janu-
ary 10-14, 14, 2016. What’s new and exciting this year? PAII and HMS (Hospitality Marketing Summit) have entered
into a partnership for this event! HMS, with principals Acorn Internet Services and White Stone Market-
ing, will open the conference Monday ,January 11 with their top-notch educational program and continue with
sessions thru Tuesday.
‘til next time
Kris Ullmer, PAII Executive Director
kris@paii.org

Find PAII online at:
https://www.facebook.com/Innkeeping
Have questions about PAII?
Email questions@paii.org
https://plus.google.com/u/0/+InnkeepingOrg
https://twitter.com/innkeeping
https://www.pinterest.com/Innkeeping/
PAII Board of Directors
Janice Delerno, The Stockade B&B, Baton Rouge, LA
Lynn Carlson, 1900 Inn On Montford, Asheville, NC
Julie Rolson, Garth Woodside Mansion, Hannibal, MO
Heather Turner, Forfeng Designs, Enfield, CT
Jack North, Mayhurst Inn, Orange, VA
John Finneran, Caldwell House Bed and Breakfast, Salisbury Mills, NY
Jerry Phillips, Rittenhouse Inn, Bayfield, WI*
*Jerry serves as a non-voting member representing the DIA to assure the smooth transition of PAII to a nonprofit.

It’s only July and we already have some great exhibitors
signed up for the Innkeeping Conference & Trade
Show Austin, Texas on January 10-14, 2016
Berkshire Amenities Group
PO Box 753
Sheffield, MA. 01257
413-229-8200
www.berkshireamenitiesgroup.com
Casablanca Ventures
203-253-7259
wynn@casablanca-ventures.com
Website Coming Soon!
Chadsworth and Haig
PO Box 888
Monroe, North Carolina 28111
800-292-5990
www.candhrobes.com
Cloudbeds
2655 4th Ave
San Diego, CA 92103
888-392-9478
www.cloudbeds.com
Deneen Pottery
2325 Endicott Street
St. Paul, MN 55114
888-646-0238
deneenpottery.com
Innstyle
215 South 5th Street l
Perkasie, PA18944
1-800-877-INNS
www.innstyle.com
Interim Innkeepers Network
www.interiminnkeepers.net
Little Hotelier
Level 388 Cumberland St,
Sydney NSW, 2000 Australia
300-797-447
www.littlehotelier.com
The Oigidecht Group
3351 SW 19th Street
Fort Lauderdale, Florida
305-898-8994
www.oigidecht.com
Purewater Baths
6200 Maple Avenue
Dallas, TX 75235
972.745.2283
www.purewaterbaths.com
Q4Launch
359 E Wando Place Dr.
Mt Pleasant, SC 29464
843-475-2962
q4launch.com
Think Reservations
877-736-4195
www.thinkreservations.com

List an Inn
Sell an Inn
Find an Inn to Buy
http://www.innsales.com

Interested in Advertising
in Innkeeping NOW
Magazine?
Contact
marketing@paii.org
for Current Ad Rates.

Garlic FAQs and Some Tips
WHAT? Garlic for breakfast?
Salsas, frittatas, vegetable fruit casseroles, omelets, in fact
many innkeepers add garlic to savory breakfast dishes.
What is the best way to store garlic? In a cool place, away from direct
sunlight and with good air circulation. Garlic prefers to have a
stable temperature and humidity, as fluctuation will produce condensation
and cause rot or sprouting. Ideally, the combination of temperature
plus humidity should equal about 60 degrees at 40% humidity.
Are there dangers associated with garlic? Yes, it can cause botulism
if incorrectly stored. Its sulphurous nature makes it a prime breeding
ground for botulism (clostridium botulinum). Botulism is a nasty toxin that can result in major stomach illness sometimes
leading to death. The worst danger from botulism comes if raw garlic is stored in oil at room temperature - or even for too
long in the refrigerator. Never store raw garlic in oil at room temperature.
What’s the best way to peel garlic? It’s so sticky! Separate the individual cloves and place in a bowl, run hot water over the
cloves and let them soak for about 5 minutes. You can then remove the peel with a knife, crush with the edge of a knife blade
or with a meat pounder. Soaking them in hot water removes the sticky residue.
Can you freeze garlic? Yes, finely chop the cloves either by hand or in a food processor. Cover with pure olive oil and wrap
well. This is the best way to store fresh chopped garlic as well for up to a week in the refrigerator. If freezing, spread garlic
out on a sheet pan, this way chunks can easily be removed. Garlic does pick up freezer orders, so wrap with extra layers.
Frozen garlic keeps well for up to 3 months in the freezer without losing it’s flavor.

Contests……. Contests……. Contests……. Contests!!!!!!
PAII members looking to stretch their chops at their photography skills and/or get competitive in the
kitchen, have we got the contests for you! Enter one (or more!) of five categories for best photography and/or
best recipes and the winners will be featured in the following issues on Innkeeping Magazine Quarterly!
For Our Fall Innkeeping Now Magazine
Best Exterior Picture-Fall Foliage
Best Interior Photo-Bathrooms
Best Photo-Beverages
Best Recipe-Waffles
Best Recipe-Savory Bacon Theme
For Our Winter Innkeeping Now Magazine
Best Exterior Picture-Holiday Wreaths
Best Interior Photo-Holiday Decorations
Best Photo-Desserts
Best Recipe-Savory Muffins
Best Recipe-Christmas Cookies
ALL contestants will be featured in the monthly newsletters as well as their photos and recipes
(with credit) posted on PAII’s Facebook and Google+ pages. Each photo and recipe will be judged
by an independent, team of professional photographers and executive chefs.
And a people’s choice award.
Winners will be featured in PAII ‘s Innkeeping Quarterly Magazine.
Get out your cameras, your smart phones, your whisks and your springform pans out and get ready
to rumble! Questions? Email marketing@paii.org
The deadline for this round of submissions for the Fall Innkeeping
Now Magazine is September 1, 2015

And the winners of our photo contests are…………………
From our Professional Judges:
A TIE! For the Winners of Best Exterior Picture-Porches
From Gwenn Eyer, Innkeeper
1109 West State Street, Jacksonville, Illinois
Blessings on State Bed & Breakfast
http://www.BlessingsOnState.com
From Tara – A Country Inn
2844 Lake Road
Clark, PA 16113
http://www.Tara-Inn.com
AND
For the Winner of Best Photo-Breakfast
From Hanniel Sindelar
City House B&B
915 N Front Street
Harrisburg, PA 17102
http://cityhousebb.com

The People’s Choice Awards:
Winner of Best Exterior Picture-Porches
& The Winner of Best Photo-Breakfast
From Kathy LoVerde
1837 Cobblestone Cottage B&B
3402 West Lake Rd. Canandaigua, NY
http://1837cobblestonecottage.com
Thank you
to our Professional Judges!
And to the public for voting!
For Photography:
Peter Billard Photographer
Karen Winterholer, Fine Art Photography
Sam Locastro, Photographer
Rick Libbey, Photographer
To read about our judges backgrounds please visit:
paiiinnkeepers.blogspot.com/2015/06/ourprofessional-photo-judges.html
For Recipes:
Executive Chef/Owner Tom Gray
Executive Chef Ryan Day
Chef Joshua Young
Owner Brad LaBel, LaBel Equipment & Design
Chef Instructor Bradford Yearwood, CEC
To read about our judges backgrounds please visit:
paiiinnkeepers.blogspot.com/2015/06/ourprofessional-recipe-judges.html
Thank you to everyone who entered the contests!
Bruce Cadle, Innkeeper, Mountain Rose Inn
1787 Charity Hwy, Woolwine, Virginia
http://www.mountainrose-inn.com/
Kathy LoVerde, 1837 Cobblestone Cottage B&B
3402 West Lake Rd. Canandaigua, NY
http://1837cobblestonecottage.com
Rick and Cheri Rojek, The Heartstone Inn and Cottages
35 Kingshighway, Eureka Springs, AR 72632
http://www.heartstoneinn.com
Chef “What’s His Name”, Terrapin Peak Bed, Breakfast & Beyond,
20965 W 921 Rd, Cookson, OK 74427
http://www.terrapinpeakbbb.com
Janice DeLerno, Innkeeper/Owner, The Stockade Bed & Breakfast
8860 Highland Road, Baton Rouge, LA 70808
http://www.thestockade.com
Hanniel Sindelar, City House B&B
915 N Front Street, Harrisburg, PA 17102
http://cityhousebb.com/
Gwenn Eyer, Innkeeper, Blessings on State Bed & Breakfast
1109 West State Street, Jacksonville, Illinois
http://www.BlessingsOnState.com
Tara – A Country Inn
2844 Lake Road, Clark, PA 16113
http://www.Tara-Inn.com

And the winners of our recipe contests are…………………
From our Professional Judges:
For the Winner of
Best Recipe-Savory Egg Dish
Sweet Potato Hash with a Fried Egg
Ingredients:
2 Eggs
1 Large Sweet Potato
1/2 Cup Chopped Red Onion
4 Ounces Hot Breakfast Sausage
1/2 t Garlic Powder
1/2 t Onion Powder
1 t Smoked Paprika
1 T Butter
Chives or Scallions for Garnish
From Bruce Cadle, Innkeeper,
Mountain Rose Inn
1787 Charity Hwy, Woolwine, Virginia
http://www.mountainrose-inn.com/
inn.com/
Directions:
-Dice Sweet Potato into 1/4'' pieces.
-Crumble sausage.
-Saute onion, sausage and sweet potato over medium heat for 20 minutes or until cooked through but not too soft.
-Melt butter in a saute pan over medium heat. Cook the eggs until set then flip for one more minute. You want them
slightly soft so the yolk will break and become a sauce for the hash.
-Place hash in a shallow bowl, set one egg on top and garnish with chives or scallions.
The People’s Choice Awards pick is also Sweet Potato Hash with a Fried Egg!
For Best Recipe-Savory Egg Dish
The People’s Choice Awards: Best Recipe Pancakes
Olive Oil Pancakes
• 1bar of dark chocolate shaved
Ingredients:
• Flaky sea salt
• 1.5cups all purpose flour
• Good extra virgin olive oil
• 1/2cup cornstarch
• Orange zest
• 3tablespoons sugar
• Extra Chocolate shavings
• 2teaspoons baking powder
• 1/2teaspoon baking soda
• 1/2teaspoon kosher salt
• 2cups buttermilk
From
• 3tablespoons extra virgin olive oil
• 1large egg, beaten a little
From Kathy LoVerde
1837 Cobblestone Cottage B&B
3402 West Lake Rd. Canandaigua, NY
http://1837cobblestonecottage.com

From our Professional Judges: For the Winner of Best Recipe-Pancakes
From Rick and Cheri Rojek
The Heartstone Inn and Cottages, 35 Kingshighway, Eureka Springs, AR 72632
http://www.heartstoneinn.com
The Heartstone Inn’s Peanut Butter and Chocolate Chip Pancakes
Ingredients:
1 cup pancake mix, such as Bisquick or UpCountry Organics
1 egg
½ cup creamy peanut butter
1 cup milk
½ teaspoon vanilla
1 cup semisweet chocolate chips (mini chips work nicely)
1 Tablespoon unsalted butter
Maple syrup
Directions:
Heat oven to 200 degrees. Stir the pancake mix, egg, peanut
butter, milk, vanilla and chocolate chips together in a
large bowl. Melt about 1 teaspoon butter in large nonstick
skillet over medium high heat. Pour ¼ cup of batter on
the heated skillet, three to four at a time, and cook until
the tops bubble and the edges begin to crisp. Turn and
continue to cook for about 2 more minutes, until both
sides are golden. Transfer pancakes to a cookie sheet and
keep warm in oven until ready to serve. Repeat with remaining butter and batter. Serve with maple syrup.
Makes about 12 pancakes.
Directions:
1. In a medium bowl, whisk together the flour, cornstarch, sugar, baking powder, baking soda, and salt. In a
small bowl, combine the buttermilk, 3 tablespoons of olive oil, and the beaten egg. Pour the liquid
ingredients into the dry ingredients and whisk a few times, just till combined, and some lumps remain.
Allow the batter to rest 30 minutes.
2. Heat a large skillet over medium-low heat. Spray pan and heat until shimmery. Pour 1/2 cup of batter
into the center of the pan and immediately scatter a generous tablespoon of chocolate shavings over the
pancake, then top that with a small pinch of flaky sea salt. Cook 1-2 minutes, until hollow bubbles
appear around the top of the pancake and the edge looks good and crispy. Flip, and cook about 1 minute
more, or until the bottom is evenly browned. Repeat this step, one pancake at a time, until all the batter
has been used.
3. Serve the pancakes with a drizzle of good olive oil, some freshly grated orange zest, sprinkle of sea salt
and chocolate shavings.
It's a great day at the Cottage!

The Pros and Cons of Offering Pet Friendly Lodging
Pros
• Targets a niche demographic, usually people with double incomes, no kids or retired.
• Offers something other area lodging may not, especially if you decide to allow larger
dog breeds.
• Pet friendly guests are year around, unlike tourism niches.
Recommendations
Cons
• Other guests may be allergic or be turned off by the nearness
of having pet friendly rooms.
• Potential damage to rooms/property
• Extra cleaning needed for rooms and property
• Potential liability biting, issues with other dogs, barking,
fleas
• Pet odors
• Ground-floor rooms, with separate entrances if possible.
• Wood or tile/easy to clean floors.
• In Room Amenities for the pets, dog beds, custom bowls etc.
• A set aside area specifically for dogs to relieve themselves with waste bags and a disposal can,
gravel or rock areas are great for this.
• Develop relationships with your local vets and pet stores.
• Develop a pet waiver and have it clearly state dos and don’t for guests and dog guests, including
fees for damages.
• Decide if you want a weight limit on dogs and/or a limit on how many.
• Decide if you are going to accept any other types of animals.
• In your pet policies, make it a requirement that pets be spayed/neutered.
• Put together lists (and advertise online) of things to do and places to go for guests with their pets,
as well area kennels and dog sitters.
• Have a list of local vets and emergency services in the area, both on the website and in room.
Pet Friendly Directories
pet friendly lodging
http://www.bringfido.com/
http://www.petswelcome.com/ ***
http://www.pet-friendly-hotels.net/
https://www.dogfriendly.com/ ***
http://www.tripswithpets.com/
http://www.gopetfriendly.com/
pet friendly bed and breakfasts
http://www.bringfido.com/lodging/bandbs/
http://bandb.petswelcome.com/
pet friendly hotels
http://www.pet-friendly-hotels.net/
http://www.bringfido.com/
pet friendly places to stay
http://www.bringfido.com/
http://www.petswelcome.com/
https://www.dogfriendly.com/
Pet friendly B&Bs
http://www.bringfido.com/lodging/bandbs/
http://bandb.petswelcome.com/
Dog Amenities and Suggestions
• Plastic or metal water bowls with inns name, plastic ones can be gifts.
• Easily cleanable dog beds.
• Extra paper towels for guests.
• Dog towels (if you have a rain storm and the dogs have muddy feet have some towels “for” the
dogs so they are not using your good ones.
• Consider having your pet fee refundable at the end of the stay, but mark-up pet friendly rooms.
• Consider developing some specials, amenities and packages just for pet friendly guests.
***Many people traveling with their pets bring their own bedding and toys with them, as well as
food, but extras are always welcome

The 2016 Innkeeping Conference and Trade Show will take place at the Renaissance Austin Hotel in
Austin, Texas on January 10-14, 2016.
Renaissance Austin Hotel
9721 Arboretum Boulevard, Austin, Texas 78759
http://www.marriott.com/hotels/travel/aussh-renaissance-austin-hotel/
PAII’s conference rate is $169 which INCLUDES a “Grab and Go Coffee & Bakery” voucher (each
attendee / each day) for a coffee/tea and either bakery or whole fruit. AND attendees can enjoy Austin before/
after the conference with the special conference rate (3 days pre and post)
Complimentary guestroom internet.
Please stay tuned for more information and check
http://www.innkeepingshow.com/ for details.
If you would like to book the hotel, please
use this Booking Website to book your stay:
https://resweb.passkey.com/Resweb.do?mode=welcome_ei_new&eventID=13943839