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Entire Issue - National Association of Legal Assistants

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BREAKINGNEWS<br />

Specialty Task Force Report<br />

The NALA Specialty Program is 21<br />

years old and entering a new phase to stay<br />

in step with the accelerating pace and evolving<br />

needs <strong>of</strong> the paralegal pr<strong>of</strong>ession. A shift<br />

from the current exam-site testing program<br />

to a curriculum-based Internet learning and<br />

assessment process is the main transformation<br />

due for the specialty program.<br />

Recommended changes in the program<br />

were introduced to legal assistants<br />

from across the nation at the July 10<br />

Membership Forum during NALA’s 28th<br />

Annual Convention in San Antonio.<br />

Charlsye J. Smith, CLAS, Chair <strong>of</strong> the<br />

14-member Specialty Certification Task<br />

Force formed to review the Specialty<br />

Program in May 2002, presented changes<br />

planned for the program, described Task<br />

Force review and evaluation methodology,<br />

and explained the rationale behind the<br />

recommendations.<br />

Much work remains to be done<br />

before the first new Specialty Certification<br />

program can be introduced in late 2004.<br />

The Task Force is proceeding deliberately<br />

in its work to ensure that the specialty<br />

program retains the integrity and reputation<br />

for quality it has achieved in the past<br />

two decades.<br />

The new program will <strong>of</strong>fer the same<br />

CLAS or CP Specialist credential as the<br />

current program, but in a different manner.<br />

Candidates still must achieve the level<br />

<strong>of</strong> education, knowledge, and skills<br />

required for CLA certification, and those<br />

needing more work in a specialty area<br />

before committing to the new program<br />

can be identified through pre-testing or<br />

other screening methods.<br />

Why Change?<br />

Specialization is an entirely different<br />

matter today than when the CLAS program<br />

was launched in 1982. Devising a<br />

program with curricula to meet an eversharpening<br />

focus was a key element in the<br />

Task Force’s desire to tailor the specialty<br />

program to the jobs CLAs are actually<br />

doing “like finely fitted gloves,” according<br />

to Ms. Smith. She noted that this aim is<br />

supported by feedback from members<br />

who have asked for more narrowly<br />

focused specialty examinations.<br />

The Task Force also recommended<br />

CLA<br />

that the program should better serve CLAs<br />

wishing to enter new areas <strong>of</strong> specialty, as<br />

well as those seeking specialty credentials<br />

in their current practice areas. This recommendation<br />

was based on the observation<br />

that the current program is aimed at those<br />

who either have the experience to pass the<br />

Certified<br />

exam in a certain area <strong>of</strong> law, or who are<br />

<strong>Legal</strong><br />

willing to undertake<br />

Assistant<br />

a grueling (and <strong>of</strong>ten<br />

indistinct) regimen <strong>of</strong> self study to achieve<br />

the required knowledge.<br />

Logistical issues surrounding location<br />

and times <strong>of</strong> examinations were also a matter<br />

the Task Force addressed. The current<br />

four-hour written exam given three times a<br />

year at locations nation wide require the<br />

inconvenience, or outright hardship, <strong>of</strong><br />

travel for many who wish to earn specialized<br />

certification. A more “user friendly”<br />

means <strong>of</strong> qualifying for the CLAS was<br />

sought, without compromising the level <strong>of</strong><br />

expertise required for certification.<br />

CP<br />

Program Criteria<br />

In order to meet the recommendations<br />

for more narrowly-focused specialty areas<br />

and greater service to CLAs who want to<br />

change specialty areas <strong>of</strong> practice, the Task<br />

Certified<br />

Paralegal<br />

Force set specific criteria to be met by the<br />

specialty program. These include:<br />

1. Participants must hold the CLA credential.<br />

This standard <strong>of</strong> excellence is<br />

seen as a crucial prerequisite for specialty<br />

certification.<br />

2. The program must be relevant to the<br />

workplace. Employers represented on<br />

the task force emphasized that in order<br />

for employers to support the new program,<br />

the current reality <strong>of</strong> narrow specialization,<br />

rather than broad areas <strong>of</strong><br />

practice, must be reflected in the program.<br />

In addition, the program description<br />

must clearly state the meaning <strong>of</strong><br />

the advanced certification – that the<br />

individual legal assistant has demonstrated<br />

specific knowledge in a specific<br />

area <strong>of</strong> law.<br />

3. Defensible national standards must<br />

be maintained. The program must<br />

withstand evaluation by outside experts<br />

just as the CLA examination and the<br />

current specialty program have.<br />

4. The program must be accessible, and<br />

<strong>of</strong>fered at reasonable cost.<br />

Proposed Changes<br />

With these recommendations and criteria<br />

in mind, Specialty Certification Task<br />

Force consultant Kurt Kraiger, McFarlin<br />

Pr<strong>of</strong>essor <strong>of</strong> Psychology at The University<br />

<strong>of</strong> Tulsa, led the Task Force in developing<br />

program changes. Dr. Kraiger is an expert<br />

in developing pr<strong>of</strong>essional certification<br />

programs, and in evaluating certification<br />

training programs.<br />

The major changes proposed at this<br />

time are:<br />

1. Provide a curriculum-based program<br />

that focuses on training and assessment<br />

through program interactivity rather<br />

than self-study and testing. This is a<br />

move away from the testing-only model<br />

to more accurately reflect NALA’s mission<br />

<strong>of</strong> continuing education, while<br />

retaining an assessment component to<br />

assure compliance with certification<br />

standards.<br />

2. Deliver the program online rather<br />

than at CLA examination sites. Dr.<br />

Kraiger urged adoption <strong>of</strong> the Internet<br />

for its “anytime, anywhere” qualities.<br />

Online delivery provides participatory<br />

learning and certification rather than<br />

isolated testing, it provides control over<br />

presentation <strong>of</strong> content so that every<br />

participant gets the same information,<br />

and it provides controlled use and flexi-<br />

52<br />

FACTS & FINDINGS / AUGUST 2003

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