Entire Issue - National Association of Legal Assistants
Entire Issue - National Association of Legal Assistants
Entire Issue - National Association of Legal Assistants
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BREAKINGNEWS<br />
Specialty Task Force Report<br />
The NALA Specialty Program is 21<br />
years old and entering a new phase to stay<br />
in step with the accelerating pace and evolving<br />
needs <strong>of</strong> the paralegal pr<strong>of</strong>ession. A shift<br />
from the current exam-site testing program<br />
to a curriculum-based Internet learning and<br />
assessment process is the main transformation<br />
due for the specialty program.<br />
Recommended changes in the program<br />
were introduced to legal assistants<br />
from across the nation at the July 10<br />
Membership Forum during NALA’s 28th<br />
Annual Convention in San Antonio.<br />
Charlsye J. Smith, CLAS, Chair <strong>of</strong> the<br />
14-member Specialty Certification Task<br />
Force formed to review the Specialty<br />
Program in May 2002, presented changes<br />
planned for the program, described Task<br />
Force review and evaluation methodology,<br />
and explained the rationale behind the<br />
recommendations.<br />
Much work remains to be done<br />
before the first new Specialty Certification<br />
program can be introduced in late 2004.<br />
The Task Force is proceeding deliberately<br />
in its work to ensure that the specialty<br />
program retains the integrity and reputation<br />
for quality it has achieved in the past<br />
two decades.<br />
The new program will <strong>of</strong>fer the same<br />
CLAS or CP Specialist credential as the<br />
current program, but in a different manner.<br />
Candidates still must achieve the level<br />
<strong>of</strong> education, knowledge, and skills<br />
required for CLA certification, and those<br />
needing more work in a specialty area<br />
before committing to the new program<br />
can be identified through pre-testing or<br />
other screening methods.<br />
Why Change?<br />
Specialization is an entirely different<br />
matter today than when the CLAS program<br />
was launched in 1982. Devising a<br />
program with curricula to meet an eversharpening<br />
focus was a key element in the<br />
Task Force’s desire to tailor the specialty<br />
program to the jobs CLAs are actually<br />
doing “like finely fitted gloves,” according<br />
to Ms. Smith. She noted that this aim is<br />
supported by feedback from members<br />
who have asked for more narrowly<br />
focused specialty examinations.<br />
The Task Force also recommended<br />
CLA<br />
that the program should better serve CLAs<br />
wishing to enter new areas <strong>of</strong> specialty, as<br />
well as those seeking specialty credentials<br />
in their current practice areas. This recommendation<br />
was based on the observation<br />
that the current program is aimed at those<br />
who either have the experience to pass the<br />
Certified<br />
exam in a certain area <strong>of</strong> law, or who are<br />
<strong>Legal</strong><br />
willing to undertake<br />
Assistant<br />
a grueling (and <strong>of</strong>ten<br />
indistinct) regimen <strong>of</strong> self study to achieve<br />
the required knowledge.<br />
Logistical issues surrounding location<br />
and times <strong>of</strong> examinations were also a matter<br />
the Task Force addressed. The current<br />
four-hour written exam given three times a<br />
year at locations nation wide require the<br />
inconvenience, or outright hardship, <strong>of</strong><br />
travel for many who wish to earn specialized<br />
certification. A more “user friendly”<br />
means <strong>of</strong> qualifying for the CLAS was<br />
sought, without compromising the level <strong>of</strong><br />
expertise required for certification.<br />
CP<br />
Program Criteria<br />
In order to meet the recommendations<br />
for more narrowly-focused specialty areas<br />
and greater service to CLAs who want to<br />
change specialty areas <strong>of</strong> practice, the Task<br />
Certified<br />
Paralegal<br />
Force set specific criteria to be met by the<br />
specialty program. These include:<br />
1. Participants must hold the CLA credential.<br />
This standard <strong>of</strong> excellence is<br />
seen as a crucial prerequisite for specialty<br />
certification.<br />
2. The program must be relevant to the<br />
workplace. Employers represented on<br />
the task force emphasized that in order<br />
for employers to support the new program,<br />
the current reality <strong>of</strong> narrow specialization,<br />
rather than broad areas <strong>of</strong><br />
practice, must be reflected in the program.<br />
In addition, the program description<br />
must clearly state the meaning <strong>of</strong><br />
the advanced certification – that the<br />
individual legal assistant has demonstrated<br />
specific knowledge in a specific<br />
area <strong>of</strong> law.<br />
3. Defensible national standards must<br />
be maintained. The program must<br />
withstand evaluation by outside experts<br />
just as the CLA examination and the<br />
current specialty program have.<br />
4. The program must be accessible, and<br />
<strong>of</strong>fered at reasonable cost.<br />
Proposed Changes<br />
With these recommendations and criteria<br />
in mind, Specialty Certification Task<br />
Force consultant Kurt Kraiger, McFarlin<br />
Pr<strong>of</strong>essor <strong>of</strong> Psychology at The University<br />
<strong>of</strong> Tulsa, led the Task Force in developing<br />
program changes. Dr. Kraiger is an expert<br />
in developing pr<strong>of</strong>essional certification<br />
programs, and in evaluating certification<br />
training programs.<br />
The major changes proposed at this<br />
time are:<br />
1. Provide a curriculum-based program<br />
that focuses on training and assessment<br />
through program interactivity rather<br />
than self-study and testing. This is a<br />
move away from the testing-only model<br />
to more accurately reflect NALA’s mission<br />
<strong>of</strong> continuing education, while<br />
retaining an assessment component to<br />
assure compliance with certification<br />
standards.<br />
2. Deliver the program online rather<br />
than at CLA examination sites. Dr.<br />
Kraiger urged adoption <strong>of</strong> the Internet<br />
for its “anytime, anywhere” qualities.<br />
Online delivery provides participatory<br />
learning and certification rather than<br />
isolated testing, it provides control over<br />
presentation <strong>of</strong> content so that every<br />
participant gets the same information,<br />
and it provides controlled use and flexi-<br />
52<br />
FACTS & FINDINGS / AUGUST 2003