West Penn Power AMENDED Program Year 3 Final Annual Report

5 Residential Home Performance Program
This program offers households the ability to identify energy saving opportunities through various levels
of home energy audits: 1) a self-administered on-line audit that analyzes historic energy use, and
calculated energy savings based on customer responses to a series of questions, 2) a walk-through onsite
audit-administered by a trained professional auditor, and 3) a Residential Whole Building
Comprehensive audit. The purpose of the audits is to identify energy savings opportunities, to install
basic low-cost measures, and to make customers aware of other programs offered by the Company,
such as whole house wellness programs or programs they support, such as the Keystone Home Loan
Program, to help customers implement the recommendations. The on-line and walk-through on-site
audits generate delivery of an efficiency measures kit.
This program also offers customers interested in a comprehensive audit, the Residential Whole Building
component provides comprehensive diagnostic assessments followed by direct installation of selected
low cost measures plus incentives to households for implementation of measures addressing building
shell, appliances and other energy consuming features.
The Home Performance Program includes the distribution of CFLs through several CFL promotional
channels, including Opt-in, Smart Meter, Online Analyzer, School Kits, and a UPMC mailing. The UPMC
mailing also included lime lights and smart strips, although these represent less than 2 percent of
reported savings within the program.
The Behavior Modification and Education portion of this program is focused on ways customers can
implement no-cost or low-cost measures and behaviors that offer opportunities to reduce energy
consumption or demand. This component will be implemented In PY4.
5.1 Program Updates
On October 28, 2011, the Commission approved the Petition of West Penn Power Company, for
modifications to its EE&C Plan. Immediately following approval, the Company began implementing the
Amended EE&C Plan changes to implement the Walk Thru and Whole House Audits!
5.2 Impact Evaluation Gross Savings
In PY3, there are reported savings for the CFLs give-away components of the program only. The CFL
Opt-in and Smart meter mailings accounted for nearly 90 percent of the total program savings. The CFL
Opt-in mailing consisted of:
o four 13W CFLs (60W equivalent)
• two 23W or 26W (100W equivalent)
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